OF MORE HIGH HEAT AND 
HUMIDITY. 
GOOD EVENING, EVERYONE, I'M 
JOE TORRES. 
SANDRA HAS THE NIGHT OFF. 
THOUSANDS OF CUSTOMERS COULD 
BE IN THE DARK UNTIL 
WEDNESDAY. 
WITH THE NUMBER OF POWER 
OUTAGES ACROSS THE REGION ARE 
IMPROVING. 
THE MOST OUTAGES ARE STILL IN 
CONNECTICUT WITH MORE THAN 
103,000. 
FOLLOWED BY LONG ISLAND'S 
ROUGHLY 25,000 OUTAGES. 
THE NUMBER IN NEW JERSEY 
DECREASED TO 9800 AFTER A PEAK 
OF 1.4 MILLION OUTAGES. 
NEW YORK CITY HAS MORE THAN 
10,000. 
LUCY YANG JOINS US FROM ROSLYN 
HEIGHTS, NASSAU COUNTY, WHERE 
WATER IS AVAILABLE FOR THOSE 
WITHOUT POWER, LUCY? 
>> Reporter: THAT'S RIGHT, 
JOE. 
ANOTHER DAY, ANOTHER NIGHT 
WITHOUT POWER. 
WE'RE TOLD 25,000 PSE AND G 
CUSTOMERS HERE ON LONG ISLAND 
ARE STILL WITHOUT SERVICE AS 
WE SPEAK. 
>> ON WEDNESDAY, WE WERE TOLD 
THEY'D BE HERE THURSDAY. 
THEN THEY SAID FRIDAY. 
THEN SATURDAY. 
NOW WHEN I CALL I GET A 
RECORDING THAT SAYS THEY'LL BE 
HERE MONDAY NIGHT AT 11:30 
P.M. 
>> WHEN ARE YOU GOING TO HELP 
ME OUT? 
>> THE COMMUNICATION HAS BEEN 
HORRIBLE. 
>> Reporter: FRUSTRATIONS ARE 
MOUNTING. 
FOOD IS SPOILING, AND PATIENCE 
HAS LONG SINCE LEFT TOWN. 
FOR RETIRED DR. MICHAEL 
GILMAN, IT IS A HEALTH CRISIS. 
HIS MEDICINE NEEDS TO BE 
REFRIGERATED OR IT WILL HAVE 
TO BE THROWN OUT. 
>> THE MEDICINE COSTS 500 PLUS 
DOLLARS FOR THIS ONE LITTLE 
BOX. 
IF I DON'T HAVE THIS 
MEDICATION, MY CHOLESTEROL 
GOES OUT OF CONTROL, AND I RUN 
THE RISK OF HAVING ANOTHER 
HEART ATTACK. 
>> Reporter: LIKE MANY 
FAMILIES DURING THIS PANDEMIC, 
DANNY PACKED HIS REFRIGERATOR 
AND TWO FREEZERS. 
HE LOST EVERYTHING. 
>> SO MAYBE $1,000 OF FOOD IN 
MY HOUSE ONLY. 
>> Reporter: BELIEVING PSE AND 
G SHOULD HAVE BEEN UP FRONT 
WITH CUSTOMERS. 
>> A CREW CAME BY YESTERDAY 
AND THEY PROMISED US IT WAS 
GOING TO BE DONE TODAY. 
THEN APPARENTLY THE CREW WAS 
REASSIGNED. 
>> Reporter: PSE AND G DID 
HAND OUT WATER AND ICE AT A 
FEW LOCATIONS, BUT THAT WAS 
NOT ENOUGH. 
THE STATE ATTORNEY GENERAL IS 
NOW DEMANDING ANSWERS. 
WHY ARE REPAIRS TAKING SO 
LONG? 
>> ALL I WANT TO KNOW IS WHAT 
IS UP WITH PSEG? 
>> Reporter: AS JILL 
MENTIONED, ICE AND WATER STILL 
AVAILABLE AT THIS LATE HOUR. 
PSE AND G SAYS THEY WILL 
COOPERATE AFTER THEY GET ALL 
THE CUSTOMERS BACK ONLINE. 
NASSAU COUNTY POLICE REPORT A 
34-YEAR-OLD SUBCONTRACTOR 
WORKING FOR PSE AND 
