[Music]
We are one of the youngest of the five service centres that Diageo PLC has
globally. We're supporting the African market currently. So on a daily basis, we get
order requests from the market, so my team process these orders and send 
order requests back to the market. We ensure that our financial books are
properly maintained and created by adhering to all our policies and controls. The
operations that we have at the moment are critical to ensure that we liberate
our markets and our supply centres around the world to do what they're
really good at, in terms of selling and production and distribution of our
products. We have access to Diageo's businesses, the data and with our
partnership with our markets, we're able to give the right information at the
right time to our markets, which helps them take their decisions with respect
to how we can sell better in the market. We are not sellers ourselves, but we do
certain world class processes in the best possible way, which can be
benchmarked with the best possible in the industry and that's how we enable
the Diageo to sell. If you just take a walk around the office, you will see the kind
of spaces that we have created for employees to collaborate, you know, to work
together, to come together in the spirit of oneness. We want the entire place to
be very fun-filled, very lively and interactive, while we ensure that we have
all the seriousness towards our respective portfolios. One of the
cultures that we want to build in here is to get in the best of India along
with the best of the Diageo. We want to keep the essence of that
entrepreneurialism, that can-do attitude, but almost systematise that into a very
rigorous way of operating that isn't bureaucratic, it's fit for purpose, really
high-quality. I want the Diageo in India, you know, our Diageo Centre, to stand up as
one of the best places to work in the next one and half years time and then
that's, you know, a very important charter for all of us.
