if your TV says there's a problem with
your viewing card
turn your box off at the plug
take the card out and check for
damage to the chip
any yellow or brown colors around the front of the card is completely normal
keep it out and turn the box on at the
plug
wait 3 minutes
press sky
and then 108
put your card back in with the
chip facing down and forwards
if the channel doesn't work you'll need to pair it
press services on your remote
go to settings then system details
write down
the version number the serial number
the viewing card number and the receiver ID
go to activatemychannels.sky.com
choose existing customer and sign in
you can skip the steps you've just done
on step 3 put in the details you wrote down
earlier and click Submit
for more help go to sky.com/help
