Hi, I’m Vanessa and I’m head of HR.
I’m going to take you through a job interview
for the aged disability sector.
I will ask you some common interview questions
and I ask that you pause after each one 
and think about how you’d answer it at a proper interview.
Say your answers out loud to practice
what it would be like in a real interview.
You can even record yourself on a phone or a webcam
and watch it back to learn where you can improve.
I’ll finish up by giving you some tips about 
what I would expect to hear at a successful interview.
So, let’s get started.
Why did you decide on a career in care work?
What do you find rewarding about this job?
Tell me what you feel your greatest skill
as a care worker is.
Would you say that you’re a team player?
Describe a time where you’ve had to deal with
a difficult work situation. How did you handle that?
What do you think are the key responsibilities 
to our clients?
If a dementia client became aggressive, 
what would you do?
How would you go about ensuring quality of care?
And finally, do you have any questions for me?
So, we’re looking for people who are interested 
in putting back into the community 
and people that are interested in a job 
where they can do good.
It’s definitely something that’s more than 
a financial aspect to the position. 
It’s um, looking for people who
are rewarded within themselves 
because they want to give back to other people. 
The teamwork is really important in this industry from, 
um, just communication is a real key issue, 
um, from being able to report back to the team,
a bit of booking appointments for you that 
you’re going to be late for the next client, 
being able to speak to a range of different people. 
with a range of possibly different communication,
um, issues with the clients. 
Um, so we’re really looking for someone who can 
work with a real range of different people.
A good interviewee knows about the position 
that they’ve applied for, 
um, they answer with good open questions and, 
um, have done a little bit of research 
into the organisation
because it shows that you’re interested in the job. 
It shows that you’ve got a bit of initiative
and that you’ve actually looked up 
who we are and what we do.
So, if we ask for a question with an example, 
the sort of structure that we’re looking for 
in an answer is that 
the scenario that you’ve been involved in. 
Something that shows that 
you’ve understood the question 
and that you’ve thought through 
how to go through the different steps 
involved in the example.
Any other tips for a good interview, 
um, it’s okay to be nervous,
um, we’re all nervous. 
Quite often, we’re nervous sitting on 
the other side of the table as well. 
They’re new people,
um, and avoid fiddling if you can. 
So, um, don’t play with your rings
or your hands or your straps,
just keep your hands still or on your lap,
um, if you’re that sort of prone to 
that sort of nervous fidget.
