 
Larry Little: Hi everybody. Thank you for joining us.
I'm Larry Little last week the state
introduced a blueprint for a safer
economy here you can see the website
we're going to take a look at it quickly
uh what the state did was introduced a
tier system where different counties
fall into tier systems which allow for
some businesses to reopen
and of course some cannot reopen at this
time.
And here on the website if you want to
find out information
of course a Q & A is here, FAQ here on the
website. But also, if you want to find
more information about your county
you can go here you can see we're purple
which means
we're widespread it's going to get
better I have confidence.
Put in Santa Clara County and you can go
through and see
which businesses are open which
businesses
are not allowed to be open
at this time and
one huge uh positive
note that one thing that happened this
week hair salons and barber shops were
able
to reopen so very interesting website.
Todd is here and we're going to be
discussing the new tier system from the
state
also answering some of your questions
that have come into us via
email as well as to their our call
center.
Thanks for being here Todd
Todd Naffziger: Absolutely. 
LL: So
let's just talk first. I see a lot of
businesses can open
with modifications what is the
modifications.
TN: I believe what the modifications are
referring to is going back to
our actual mandatory directives that we
had posted many
many many weeks ago. So the density
requirements,
submitting those social distancing
protocols. So what we currently had
originally planned to institute is now
really going more into full effect
after we had hit that stop immediately
from the state. So
those are the kind of modifications
those businesses who are allowed to open
at this time should expect is to really
make sure that they're following their
social justice protocols submitting,
their
social justice protocols, as well as
making sure that they
follow their mandatory directives. LL: So
what are some of the businesses
that were allowed to reopen?
TN: so the big ones right now
are hair salons, and barbershops, as well
as well as indoor malls.
Indoor malls are allowed to open up to
about 25 percent of their maximum capacity.
And hair nail salon - I'm sorry hair and
barbershops
are allowed to open up to
their capacity and their capacity is
consistent with our
density requirements that we are
instituting on our social distancing
protocol.
LL: And I know we're going to get this
question, but you can see here gyms and
fitness centers
can uh only operate outdoors
as has been they have been doing uh
before and hopefully
that changes of course it changes with
the tears.
Are there any new restrictions for the
businesses as they reopen?
TN: So the only restrictions that we really
are pushing right now are what we have
on our mandatory directives
for those very specific sectors as well
as those restrictions that are
have been in our uh health officer order
and whatever the social distancing
protocols are requiring businesses to do
in order to operate.
So those are the restrictions that we
are requiring of those businesses that
are allowed to open at this time which
includes
salons. LL: And let's talk about nail salons
because
they are not able to operate indoors. TN: No.
At this time,
nail salons are still required to
operate outdoors. However,
once we get out of this purple tier - when
we get into the red tier,
nail salons will be allowed to open
again for indoor operations.
Now with those indoor operations, they
would still have to follow, like i was
saying before,
our social distancing protocol and our
density requirements and limitations.
LL: All right. So if a business is operating
outdoors as barbershops we're doing and
nail salons.
Let's focus on barbershops
TN: Yeah
LL: They were operating outdoors before.
Can they continue to operate
outdoors and inside?
TN: That's a very good
question.
So barbershops and salons may be able
to operate indoors and outdoors.
We're encouraging people
to contact their city
to make sure that they're still going to
be allowed
to operate outdoors. What this will do if
they're allowed to do so
is maximize those services they need to
do
inside the facility and still provide
those services that they
can provide outdoors. But in order to do
so, they should check with their city to
make sure
that their regulations are currently
still in effect.
LL: Yeah I know some people say why would
they want to still operate outdoors?
but a lot of uh hairdressers and barbers
have said they don't feel
safe actually operating indoors right
now so continue to operate outdoors and
they can check
with their cities. So it's been several
weeks since the last reopening.
Where should I go online to find all
COVID-19 guidelines and registration
forms for reopening?
TN: Yeah - so businesses should go to sccsafeworkplace.org
to see all the resources we have
currently available for businesses.
That includes the directives, that
includes links to the social distancing
protocol,
and also businesses can fill out their
social discipline protocol
online at covid19prepared.org.
LL: So let's talk about that for just a
little bit. Just because you
uh own a hair salon or a barbershop and
the state says "okay you can reopen
indoors." You just can't open up for
business as normal. You have to go
through.
TN: Correct
LL: And fill out the paperwork right?
Submit that information to us?
TN: Correct. And I know there's a lot of confusion
right now about that. 
We started with this risk
mitigation order
and and plan and framework and then we
have the state come back and restructure
things. So we're really ramping up
again to go into that direction of risk
mitigation. So
we still have the social distancing
protocol that businesses must fill out
in order to operate and that'll guide
them as to their safe operations.
LL: And I want to say we did remove our face
coverings prior to this
segment so everyone including the ASL
American Sign Language interpreters can
clearly understand
and probably communicate the information
that we are sharing today.
And we get tested often and I want to
move into that
testing question. It says "should the
employees working in my salon be tested
on a regular basis?
TN: Yes. So
now that hair salons are open these
employees are going to be exposed to
people on a very regular basis.
So we are encouraging those employees to
be tested
monthly in order to make sure that they
can really track and mitigate
the spread of COVID-19. So again, they're
now considered a frontline employee.
So they should be tested at least once a
month.
LL: All right. Are we able to advise
customers
refusing to wear a mask that we
cannot provide
service to them and also can we refer
them to your website with COVID-19
guidelines?
TN: That is a question we do get a lot of. Is
like can I refuse service?
Can I, you know, what kind of restrictions
can I put on customers and so forth?
Well this is a little bit more of a
tricky kind of scenario.
So customers are required to follow our
laws that are currently in place
for mitigating the spread of COVID-19,
which is, you know, social distancing,
wearing masks, not leaving your home
unless you're you know absolutely
meet those criteria that need to happen.
But, for
legal advice we are pointing people in
the direction of actual legal counsel
as they're more fit to determine what
course of action
legally a business would be allowed to
take at this time. Especially when it
comes to refusing service and those
rights. Because I know we all see
those memes that are on social media
right now of people getting pushed out
of businesses. And I know a lot of
business owners don't want to have to be
that aggressive or firm with their
customers they really hope that people
can come
in and follow the rules. So we are
encouraging people, if you are going to
visit a business,
please make sure you're maintaining your
social distancing
and wearing your face covering and
please follow the rules that those
businesses have set in place
to protect you as well as all the other
members we have in our community.
LL: All right. Question here from a business
owner: If one of my employees test
positive
for COVID-19, what should the rest of my
staff and I do?
And they are they're also asking
should they close the business?
TN: Yeah. So they do not necessarily need to
close their business
for a very long period of time. They
should close their business for the
amount of time
it takes for them to properly clean and
sanitize
those suspected and affected areas. So
if you do have an employee that tests
positive, please make sure to contact the
County within four hours of finding out
of their positive test result.
And then also make sure that you go into
those
procedures to identify as many close
contacts, if not all those close
contacts, that that person had come
in contact with. And all that
information as far as procedures and
guidance
is on our website at
sccsafeworkplace.org.
LL: And I know a lot of businesses will
still have questions as we navigate the
reopening.
A lot of businesses that have been
closed in the county
and we have a business call center.
TN: Yeah - absolutely.
We have a business call center that is
regularly manned and staffed to make
sure that we are available
to our community, especially our
businesses as well. And you can contact
us
at area code 408-961-5500. We are
operating that line
from 8 a.m to 5 p.m Monday through
Friday. Please don't hesitate to call us.
We have a lot of very educated staff,
well trained that are ready to provide
you with an answer. And if for some
reason we don't have that answer for you
immediately because things do change
as we see with the state, we will take
your number and call you
as soon as we have the best answer we
can provide you at this time.
LL: Also we have a where you can report
or share your concerns. 
TN: Absolutely
LL: We have a site uh you can go to and Luis is
going to put that up.
TN: Yeah. 
LL: On the screen. so many numbers and websites. 
TN: I know that.
LL: It's very difficult to
remember. I want to, I know people are
going to have other questions, but
I'm going to post the short the link to
the state's website
in the post for this Facebook Live.
So you can go to their FAQ
and a lot of
your questions will be answered there.
I know
some will say "what happened to the
county monitoring list?"
Can my school open under this
blueprint? So all of those questions
would be answered
there on the state's website in their
FAQ.
But one thing I want to talk about
Todd is
The County has some control, but it looks
like the state has
taken control with this tier system. So a
lot of what
we are doing here is based on the
permissions
given to us from the state.
TN: Correct.
Absolutely and I know with
our community there's going to be a lot
of confusion. There's going to be,
there's going to be a phase of
transition because now we have the state
really kind of providing
universal guidance for California. And a
framework for us all to follow.
So we will have times where the state
may be more stringent
than the County and vice versa. And as
always we
encourage, we tell people to please follow
the directions that are the most
stringent at this time. And again if you
have questions
you can contact 211 or you can contact
our business call center line at the
408-961-5500 number we're
more than happy to help people kind of
get some clarity and understanding
because there's gonna be some confusion
moving forward especially once we start
transitioning through these
colors and tiers. 
LL: And speaking of colors
and tiers,
a lot of people say "What do they mean?" So, minimum
is better and purple let's just say it
needs improvement.
TN: To say the least.
LL: So it's always higher risk
there for the purple,
which our county is in and it's based on
the rate per 100,000
excluding prison cases seven day
average
with seven day lag. And that's uh testing
positive for
COVID-19. 
TN: Absolutely 
LL: It's in our hands to make it better and
move it to a different uh
tier and hopefully we uh get to yellow
very soon.
TN: Absolutely. And I think that what people
need to really focus on is that there's
a lot of things that will become
available
once we get out of the purple tier. You
know indoor dining
at 25 percent capacity, nail salons,
massage therapy studios are allowed to
open indoors as well.
So those are the guidelines that the
state is providing us at this time too.
So how do we get there? Will we get there
by making sure people are
regularly getting tested if they're
front line employees.
Also if you've been exposed to a
positive case
or if you are experiencing symptoms, get
tested.
if you're regularly using public
transportation,
get tested. The state has already
provided a statement
saying that those counties that are
providing
a lot of tests, which is who we are at
this point in Santa Clara County,
it's not going to necessarily negatively
impact us for the amount of positive
cases.
They're taking that into consideration.
So because we say test
a thousand people and only have 25
positive cases
that's very different from say a county
that only tests
a hundred people and have 25 positive
cases.
So please, make sure you're getting
tested especially if you're having
symptoms and especially if you're a
frontline
worker and especially if you're a close
contact.
And also when you're out, make sure
you're social distancing.
Also make sure you're wearing your face
mask. And also if you
are a business, make sure to maximize the
amount of employees
that can work from home because that is
mandated in our order.
And I'll say it again because I think
this is a very very good point:
Make sure that if you are a business,
maximize the amount of staff that can
telework because it's how we also
mitigate the spread
of COVID-19 in the workplace.
LL: So Todd, I'm
going to put you on the spot here. I
searched six. I searched six counties
to find
somebody in the yellow and I haven't
found anybody yet. So
what's the county that's probably in
yellow? 
TN: Oh. Let's, if, you go
back I can tell you red.
So yellow would be let's see if we can
find the actual
map and I believe you had it...
LL: Let's see let's just go back to the
beginning here.
TN: So what is open? We click here and who is
currently
in well they are taking you to different
sites so the farther
north right county right now
is in the yellow. I do not know who that
is.
I want to say it's Shasta
County. 
LL: See everybody's in the purple
that I'm pulling up.
TN: Try Shasta. 
LL: S-h. 
TN: There it is.
LL: Let's see. Wow there we go.
TN: I know my geography 
LL: So moderate. So this is next to the
yellow tier?
TN: Correct 
LL: Correct. So let's look uh let's
go
to gyms.
for them so day camps can open with
modifications
TN: So alphabetically, if we keep going
down to gyms and fitness
I believe.
There we go. Yeah 25 percent.
LL: So, if we get tested, if we practice
social distancing
and follow the protocols and things get
better. 
TN: Yeah.
LL: We can move into this
TN: Absolutely. And once we get into the red, actually for gyms because, I'm concerned
about gyms.
They can open indoors for a 10 percent capacity.
So yeah. 
LL: All right sounds good all right
thank you so much Todd. 
TN: You're welcome.
LL: All right, well thank you for joining us
everyone we will see you back here on
Friday at 10 a.m. for Facebook Live.
Facebook Live in Spanish
comes up at 11 o'clock and of course we
have Facebook Live in Vietnamese
at 10 a.m. on Thursday. Thanks for joining
us. Have a good day.
man you're good with these
so
