There are 8 things you can do to fix extension
issues, and I cover them all in this video!
Hi!
My name is Kate, and I’m from the AliDropship
company.
We created AliDropship Plugin which transforms
any WordPress website into a fully functional
dropshipping store.
AliDropship Google Chrome extension lets you
import AliExpress products directly to your
dropshipping store.
Here is where you can get it!
Normally, if you authorize your AliDropship
site, it works well.
In the event you can’t import products on
your site with the extension, here’s what
you need to do!
Have you authorized your website?
Generally speaking, this is how you connect
your website to AliExpress, and this is how
you can start a direct product import.
To do this, log in to your store, click on
the AliDropship extension icon and enter the
domain name of your website.
If you don’t see this red panel on the top
of the page, you might need to double check
which browser you’re using.
Google Chrome extension only works in Google
Chrome browser.
So, if you have opened Safari, or Firefox,
or something else by accident, you won’t
see the extension panel and the extension
icon in the toolbar.
Don’t worry - I’ve made this mistake myself
once or twice… or more :)
Have you taken these steps and still couldn’t
import anything?
Here’s what you need to do.
Start by updating your Google Chrome browser
and then make sure that you have the latest
versions of the extension itself, AliDropship
plugin, and your store theme.
If any of these elements are outdated, the
extension won’t work correctly.
You’ll find the links to get these updates
in the description!
What else can cause an error?
Third-party plugins, especially the security
solutions like WP Cerber or cache plugins
like Autooptimize may cause the extension
to work incorrectly.
So, if you have any of them installed on your
website, it’s a good idea to switch them
off while you’re importing products from
AliExpress.
To do this, simply go to your WordPress admin
area, select the Plugins tab, and deactivate
all third-party plugins.
Clear your Google Chrome cache so that your
browser displays the most recent version of
your website and all current actions.
To do it, just press ctrl + f5 combination
on the keyboard.
After that, try using the extension once again.
Without any outdated information saved in
the browser, it will work a bit differently.
In your WordPress admin area, go to the Settings
tab and choose the Permalinks section.
Here, make sure that the ‘Post Name’ option
is chosen, and click on the Save Changes button
even if you didn’t make any changes.
This is how you make sure that your website
actually sees the information written here
and processes it correctly.
Do you use VPN, or AdBlock, or any other third-party
extensions?
Turn them off for a bit.
As soon as you finish with the direct import
part, you can safely switch them on again.
If nothing else has helped, contact your hosting
support
and ask them to activate the mod-underscore-rewrite module.
Why would that be necessary?
Well, it’s a code-related thing, so, if
you’re not a developer, you don’t even
need to know this :) Just trust the experts
with this task and try using the extension
once again.
Now, that’s it!
I have covered the most common issues that
might prevent you from using the AliDropship
Google Chrome Extension.
As you can see, they are easy to fix.
So, don’t worry if you ever come across
any of them, just follow our advice!
For your convenience, we’ve made a written
list of the most common extension issues and
explained how to solve them.
You can find this article in our knowledge
base at any time you need it!
I hope this video was helpful to you.
If it was, don’t forget to hit the like
button and subscribe to our channel!
It’s your best source of the greatest tricks
to turn your dropshipping store into a profitable
venture, so I can’t wait to see you again
for our next video!
What would you like it to be about, by the
way?
