I often advise my clients to trust the process.
Listen to me and work with me.
I can't do it without them and they can't
do it without us.
I listen to what their needs are and I try
to portray those needs across to the insurance
company.
So because I listen to them so much, I always
tell them to always communicate.
Communication is key on both ends.
A lot of clients will say that their previous
attorneys didn't call them back, or they don't
know what's going on, they're lost in the
process, so I try to keep an open line of
communication.
Let them know what's going on but it has to
be both ways for it to work.
