Use Voice of the Customer in Dynamics 365
to quickly design, share, and analyze customer
surveys to get actionable information, identify
service gaps, and run targeted marketing for
your customers.
To get going, you must first install Voice
of the Customer from the Dynamics 365 Administration
Center.
Sign in to your Office 365 portal with your
administrator credentials
Go to Office 365 Admin Center.
In the Office 365 Admin center, go to Admin
centers, Dynamics 365.
In the Dynamics 365 Administration Center,
from the Applications tab, choose the application
row Voice of The Customer, and then select
Manage.
From the Dynamics 365 Instance drop-down list,
choose the instance where you want to install the solution.
Finally, accept the license terms and select
Install.
You can track installation progress from the
Dynamics 365 Administration Center.
Go to the Instances tab, select the instance
name, and then select Solutions.
You can view the status of your installation
in the Status column.
Once the installation is complete, the Status
changes to Installed .
Congratulations ! You are now all set to start
using Voice of the Customer in Dynamics 365.
You can navigate to the Voice of the Customer
tile from the Dynamics 365 sitemap.
To learn more, search Voice of the Customer
on this website.
