LOCAL 10 NEWS STARTS RIGHT NOW.
>> OFF THE TON, THE FIRST DAY OF
VIRTUAL LEARNING IN MIAMI DADE,
MAY HAVE GOTTEN A FAILING GRADE.
IT WAS FILLED WITH A LOT OF
FRUSTRATIONS AND ERROR MESSAGES
FOR STUDENTS, PARENTS AND
TEACHERS ALL AROUND.
THE MOST DIFFICULT ASSIGNMENT
SEEM TO BE CONNECTING TO THE
PLATFORM.
>> Anchor: THAT’S RIGHT.
AND LOCAL 10 IS LIVE WITH HOW
THE FIRST DAY OF FRUSTRATIONS
WENT, AND WHAT THE
SUPERINTENDENT HAD TO SAY ABOUT
IT.
LEE ANN?
>> THIS WAS SO MADDENING FOR
EVERYONE.
NOT ONLY THE STUDENT WHOSE HAD
NOT ONLY THE STUDENT WHOSE HAD
TO SIT IN FRONT OF THIS PLATFORM
TRYING TO CONNECT, FOR MINUTES
EVEN HOURS ON END, BUT FOR THE
PARENTS THAT WERE THERE TO
SUPPORT THEM, WE SPOKE TO
SEVERAL PARENTS INCLUDING ONE
FATHER WHO BELIEVES THAT PEOPLE
NEED TO BE FIRED OVER THIS.
>> PROBABLY ONE OF THE MOST
DIFFICULT ONES ONE OF THE MOST
CHANNELING.
>> MIAMI DADE COUNTY SCHOOL
SUPERINTENDENT ADMITS THAT THIS
FIRST DAY OF SCHOOL FELL SHORT.
STUDENTS AND TEACHERS ACROSS THE
DISTRICT SAW ERROR MESSAGES LIKE
THESE, AND WERE UNABLE TO
CONNECT TO THE ONLINE LEARNING
PLATFORM.
>> THE TESTIMONY JUST KICKED US
OUT.
>> RESULTING IN WIDESPREAD
FRUSTRATION.
>> SOMETIMES WHEN IT WASN’T
REALLY WORKING, I BREATHED IN.
AND BREATHED OUT.
>> HOW ARE THE PARENTS REACTING?
>> THE MOMS AND DADS WE SPOKE TO
ARE NOT HAPPY.
>> THEY HAD MONTHS TO GET THIS
RIGHT.
>> THEY HAD MONTHS TO PREPARE.
THIS WASN’T LAST SEMESTER WHERE
THINGS HAPPENED SUDDENLY.
AND THEY NEEDED TO MAKE A
DECISION.
>> I THINK IT CAME ACROSS AS
THEM BEING TOTALLY UNPREPARED.
>> NEITHER OF HIS CHILDREN WON
IN 50, AND ONE IN 8TH GRADE HAD
MUCH OF A FIRST DAY.
>> NOTHING WORKED.
WE KNOW WHAT THE PROBLEM IS, BUT
WE DON’T HAVE A SOLUTION.
THERE WERE 128,000 CLASS CONNECT
SESSIONS PLUS SEVERAL THOUSAND
CONNECTING ON TEAMS.
THE MAIN ISSUE ON SOFTWARE.
THE MAIN ISSUE ON SOFTWARE.
>> WE ARE RELYING ON SISCO
ENGINEERS TO SOLVE A SISCO
SOFTWARE CONNECTIVITY SWITCH
PROBLEM.
>> I WOULD LIKE TO GO AHEAD AND
SUE SISCO.
GET OUR MONEY BACK.
GET THE TAXPAYER MONEY BACK.
>> AND SPEAKING OF SISCO, LATE
TONIGHT THE DISTRICT DID RELEASE
A STATEMENT SAYING THAT THEY HAD
BEEN IN COMMUNICATION WITH HIGH
LEVEL EXECUTIVES FROM THE
COMPANY THROUGHOUT THE DAY.
THEY SAY THAT THE DISTRICT HAS
BEEN ASSURED THAT THE
CONNECTIVITY PROBLEMS THEY WERE
EXPERIENCING, ESPECIALLY BY
THOSE STUDENTS, AND TEACHERS HAS
BEEN IDENTIFIED.
AND RESOLVED.
TOMORROW IS ANOTHER DAY, WE WILL
SEE.
REPORTING LIFE IN DOWNTOWN
