PROSECUTORS SAY CHAVEZ ORDERED
APPLE AIR PODS AND RETURNED AN
UN-OPENED PACKAGE AND RETURNED
LIGHT BULBS INSTEAD.
AND AMAZON REPORTS
DELIVERIES HAVE BEEN HELD UP FOR
TWO WEEKS AT A WEST YARMOUTH
FACILITY DESPITE THE TRACKING
TRACKING
SOFTWARE SAYING THOSE ITEMS WERE
ON THE WAY.
Reporter: A BUBBLE MAKER FOR
ONE WOMAN'S NURSING SCHOOL.
I COULDN'T FIGURE OUT WHY.
Reporter: THEY ARE TALKING
ABOUT ITEMS THAT WERE SUPPOSED
TO BE DELIVERED THROUGH THIS HUB
IN WEST YARMOUTH WHERE THEY SAT
FROM TEN DAYS TO TWO WEEKS, EVEN
THOUGH THE TRACKING SOFTWARE
PROMISED THEIR EMINENT ARRIVAL.
EACH DAY I WAS TOLD IT WOULD
BE OUT FOR DELIVERY.
IT'S SUPPOSED TO BE ON THE
TRUCK.
Reporter: THAT FRUSTRATION
SENT HER TO THE COMMUNITY
FACEBOOK PAGE, WHICH WAS
SWARMINGS WITH SIMILAR
COMPLAINTS.
AND I'M A STARTING TO WONDER
WHAT KIND OF SCAM IS GOING ON.
Reporter: SOME CUSTOMERS SAY
IT'S THE WEST YARMOUTH VORTEX OR
THE BERMUDA TRIANGLE AND WE ARE
TOLD AMAZON PACKAGES ARE NO
LONGER A UPS PRIORITY, BUT A
STATEMENT MAKES NO SUCH
REFERENCE SAYING THE VAST
MAJORITY OF OUR SERVICES
CONTINUE WITH THE SAME TIME
COMMITMENTS WHILE REMINDING US
THE PANDEMIC TRIGGERED A
CHRISTMAS-LIKE SURGE IN
DELIVERIES.
IN SOME CASES THEY SAID THE
PRODUCT WAS NOT DELIVERED DUE TO
BAD WEATHER OR A NATURAL
DISASTER.
Reporter: UNLIKE SOME OTHER
FOLKS, ROLAND AND LAUREL FINALLY
GOT THEIR PACKAGES BUT NO REAL
ANSWERS.
I DON'T KNOW IF I FOUND OUT
ANYTHING.
I STILL DON'T KNOW.
Reporter: WHAT THEY DID GET
IS A HEALTHY SKEPTICISM ABOUT
