>> Pat: On behalf of our more than 18,000
employees of Health Care Service Corporation,
welcome to our 2012 Social Responsibility
Report.
Here, you'll see how HCSC and our Blue Cross
and Blue Shield Plans in Illinois, New Mexico,
Oklahoma and Texas stayed true to our purpose:
to do everything in our power to stand with
our members in sickness and in health.
Since our founding more than 75 years ago,
this purpose has included making local communities
better places for our members to live and
to work.
And that has been especially important during
difficult economic times, when the most vulnerable
have needed our help the most.
>> Group: Thank you!
>> Narrator: In 2012, Health Care Service
Corporation improved our communities through
charitable giving and employee volunteerism.
For instance, we provided more than 215,000
free immunizations and other health services
to children and adults at risk.
We volunteered more than 31,000 hours to support
hundreds of local organizations, and we helped
build playgrounds.
We improved existing ones.
And we provided playground alternatives for
more than 32,000 kids.
Last year, we also made our communities better
through environmental sustainability, ethics
and integrity, and diversity and inclusion
initiatives.
For example, our employees recycled almost
3,000 tons of paper, our company received
its 12th straight Compliance Best Practice
Award, and we increased the diversity of our
workforce to more than 35 percent.
This year, we will be preparing for millions
of consumers entering the health insurance
market for the first time beginning 2014,
by investing in ways that help expand access
to affordable care for as many people as possible.
Now, we invite you to see the rest of our
Social Responsibility Report and learn more
about how we continued our legacy of caring
in 2012.
