Factory Outlet faced two key challenges.
The first one was to know the customer profile in order to offer an elevated experience to the customer
The second challenge was to include over 200 brands of Factory Outlet into a single loyalty scheme.
For us, it was a strategic choice to find a partner that can guarantee and totally meet our requirements for a successful partnership.
QIVOS' presence along with the know-how of its experts
made us feel confident that we have made the right choice.
