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>> Business buyers prefer
digital experiences
twice as much as traditional
sales interactions.
In a world where digital
experiences are becoming a primary,
and in some cases,
the sole engagement model,
Microsoft Dynamics 365 helps
your sales teams guide and
collaborate with customers remotely.
Digital communications like
multi-channel campaigns and
newsletters help your teams
stay in touch with customers.
While self-service buying experiences
like e-commerce and chatbots,
give your customers more ways to buy,
freeing up your sellers to focus on
customers who need more attention.
Know what customers
need with insights from
LinkedIn Sales Navigator
integrated with Dynamics 365.
Check in with them during
key changes like when
they switch jobs or get a promotion.
And tailor your content and
conversations based on what's
resonating with customers.
While in-person interactions
can't be replaced entirely,
virtual meetings and
collaboration with
Microsoft Teams make
it possible to have
engaging and productive interactions
in a private and secure environment.
Bring your products to life
and remove buying friction
with virtual 3D demos that
can be delivered remotely.
Help your sellers navigate
the new landscape with
the single workspace
that has everything remote sellers
need. Eliminate guesswork,
and shorten the sales cycle with
clear and achievable sales activities
prioritized with AI and
Predictive Scoring.
Sellers can easily personalize
every interaction with
real-time insights and
integrated multi-channel
tools at their fingertips.
By automatically transcribing calls
and analyzing content and sentiment,
Conversation Intelligence
helps sellers be more
empathetic in their
conversations with customers.
Dashboards and built-in coaching
tools enable managers to
provide actionable feedback
that improves call performance.
The results? A steady cadence of
collaborative digital experiences
that your customers expect.
Plus, a focused and productive
sales team from wherever
they're working.
Guide and collaborate with customers
remotely with Microsoft Dynamics 365.
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