The grieving family of the toddler
who fell to her death off a cruise ship
is revealing how the tragedy happened.
Chloe Wiegand's grandfather did not realize
the window they were looking out of was open,
according to the family's attorney.
The family released this photo of 18-month-old Chloe
pressed up against the glass at her brother's hockey game,
offering a clue to what happened next.
She loved to bang on the glass at a hockey game,
which is the tradition at a hockey game.
I spoke with their lawyer, Michael Winkleman.
The grandfather was with Chloe
and there's a weird wall of windows.
It looks like it's entirely windows
and Chloe comes over there and wants to look out the windows
and he lifts her up to a railing at the mid-section
of these windows and he doesn't know that
this one window is open and he thinks
she's standing up there and she's gonna
bang on the glass and he lets go of her
for a second and she's gone.
What would you say to anyone who feels
it might be hard to understand
that a grandfather couldn't tell
if the window was open or not?
Oh, it's very easy.
Think about that time in your life
when you saw someone walk into
a sliding glass door that they thought was open.
It just happens.
The tragedy happened on the 11th floor deck
around a children's play area.
Chloe's father took these photos shortly after she fell.
The grandfather has been identified
as Salvatore Anello who works in IT in Indiana.
Law enforcement in Puerto Rico are reportedly investigating
whether he should face criminal charges.
Chloe was on a family vacation
with her parents, her brother, and all four grandparents.
Here she is with her brother before boarding
the Freedom of the Seas.
How is the family holding up?
Terrible.
Everybody's doing terrible.
They're all in pieces, all they wanna do is get home
and grieve with their family.
Has the family forgiven the grandfather?
Oh, absolutely, absolutely,
and I've had numerous conversations with them
and this was clearly a mistake and a tragedy,
but I do think it was a preventable tragedy.
