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The Enterprise CIO group -- or Enterprise Chief Information Officer group--
is responsible for the business applications
that serve the Wells Fargo customers, and
serving everyone from you and me through huge
corporations.
We want to be there wherever the customer
needs us.
That could be in the branch, at home, it could
be on the go.
And we want to make it as convenient and as
quick as possible for the customers.
This is one of the things that I love about
working at Wells Fargo is that even though
I'm a part of the Innovation Technology group,
I'm interacting very closely with business
partners in retail banking, for example, who
want to make ATMs that better.
Or having solutions for biometric screening.
And it gives me great pride in understanding
that even though I'm part of one group, I
really can interact with consumer lending.
I can interact with retail banking.
I can interact with wholesale banking.
So meeting the needs of not only external
customers but internal customers adds a lot
of value in what I do every day.
I think Wells realizes that as time goes on,
it's more important to focus on technology.
That's where a lot of the money movement is
these days.
There's a huge investment in all types of
technologies.
As new things emerge, the bank is very quick
to react and to put groups to look at it and
figure out ways how we can integrate it.
One of the things I'm very proud of that we
offer to the Enterprise is the Innovations lab.
We enable the businesses to test their technology
before things go in production, so that we
know that they're in the safe environment.
It's a platform that we have for the Enterprise,
for people to use.
And that makes us good business partners.
I've seen a lot of different innovative projects
within the bank, to take a look at new things.
And it could be new things that are new technology
processes like microservices, or new coding
practices, in-development practices.
Or it could be new consumer things, like the
emergence of these digital assistants like
Amazon Echo.
And the bank is always very quick to respond.
