Hi folks I'm Mark with Proline Range
Hoods. One of the questions that we get
asked on a regular basis is "hey if I
have some small scratches, maybe some
wear and tear marks on my stainless
steel appliances, my range hood something
how can I get rid of that? Is there any
way that I can get rid of those you know
if you've got a Viking, a Wolf, a
Thermodor, a DCS, a GE Monogram series
stainless steel range or cooktop, you'll
drop a spatula, you'll pull a pan across
it and so there are some really
quick easy ways to get rid of light
scratches. Now big difference: there are light
scratches and then there are deep
scratches. Deep scratches are hard to get
rid of, so this video is only going to
focus on a really light scratch,
something that's surface. Now there are a
couple right here, you can't really -- it's
it's really hard in a video to show you
where they're at so I have a pen and
kind of circle those but there's a
couple right here. I can't catch my
fingernail on them so that kind of helps
you decide whether it's a heavy or light
scratch that you can remove. If it's a
light scratch, as you pull your
fingernail across it, you won't be able
to -- it won't click; it won't catch your
fingernail. Those are ones that you can
get rid of with just a little bit effort
and we'll show you how to do that. First
thing I want to let you know: this has
damage to it; it came back freight
damaged, it has a few dings in it, so this
is something we don't care about; this is
going to go to we're going to recycle
this. So we can do some things to it; this
isn't going to be a hood that is for
sale. Now I've got a quarter here; what
we're going to do is just put a quick
scratch in it and then you'll see how we
can remove that.
Okay, now that we've made some scratches
in the hood that we're gonna that we're
going to remove, this hood has seen some
wear and tear. It's had cardboard boxes,
it's been laying on its face for a while,
it was in the recycle pile and I pulled
it out.
So, it's kind of dirty, it's dusty, we're
going to clean that but before we do
that, what I want to do is show you and
we've explained this in some of our
other videos on cleaning - every stainless
steel has a grain; really, there's a
mere finish stainless steel that's
rarely used and then there is a number
four brushed finish stainless steel,
which is the most common finish, it's
used by all the major appliance
manufacturers and that's what our range
hoods are. They're a number four brushed
finish, so we are very good at
refinishing those. So the process that
I'm going to show you today, stuff that
you can buy from an auto parts store,
from Home Depot, from a Lowe's, and it's
it's very simple and it's easy to do.
So, we've got our scratches, we've got our
quarter scratches that we made here, just
so that we can show you the difference
between the before and after, what I'm
going to do is take some blue tape put
it over a section of a scratch section
we're going to refinish around that, so
that we protect that finish, so that you
can see the contrast between the before
and the after.
So what I'll do, we've got our our
scratches that were in the hood, we've
got the scratches we made with the
quarter here. What we'll do is we'll just
take a piece of tape and what this will
do is it will protect -- you know,
underneath the tape, we'll remove that
later -- underneath the tape it'll stay
exactly like it was around the tape
we'll refinish that area and that way you
can see that the contrast. And we've put the
tape with the gray now. The grain on this
hood is moving in this direction; every
stainless steel will have a grain we've
talked about that, the typical is the number
four brush stainless. Now the way that
the factory makes this and the way that
most stainless steel comes out of a
steel factory, it's made with a series of
rollers and they'll hit it with a 120
sandpaper and then they'll use a
scotch-brite. But as we mentioned, we want
to give you a way to do this using -- just
items you can pick up at
local car repair, auto parts, Pep Boys,
Checker or Lowe's or Home Depot. So we
use three things: we use two different
colors of scotch brite, we use the maroon
scotch brite, which is scotch brite pads,
made by 3m you can go on their website
and look at it, the maroon is a little
bit coarser grit and then we use the
gray and the gray is a finer grit. Now, we
also have a white scotch brite pad, which
is a cleaning pad: that's all this is for 
this really doesn't have a grit, this is
just used for cleaning when we want to
do a real aggressive cleaning and I'm
going to do that right now. so that we
start with a really clean surface that
we're working on.
Okay so we've cleaned the hood and you
can still see the the streaks from the
glass cleaner; we still have a few little
things here that I'm not really sure; I
may not get into cleaning these we're
going to focus on our scratches here but
you'll notice that as I'm cleaning, all
the cleaning I do I'm doing in the same
direction as the grain. Watch our
cleaning video and you'll get more 
information on that but you always
anything you do you want to do it in the
direction of the grain.
Okay so we've shown you the products
that we're going to use to do this, now
if you have -- we always use I always use a
wood block; that gives you an even
surface even surface distribution of the
pressure -- what you'll find will happen is
if you just use your fingers, your finger,
your points where your fingers press on
the scotch brite will cause -- you will
be able to see it in the refinish. So we
use a we use a wood block. Now, the one
thing we're going to do -- this is the most
aggressive grit -- we are going to go in
the direction of the grain...the one thing
you can't do and I'm going to show you  
this with my hand
you can't scrub like this. Every time you
stop, change direction, come back, it'll
create a little hook. So we're going to
go only in a single direction to get rid
of these . So, we're going to take the
aggressive and and the key here is nice
even strokes. Now, you can see on a
smaller hood --
this carts kind of moving around so I
apologize -- you can see on a large
section like range hood, a range hood is the
hardest thing to refinish on a...
range, on a cooktop, on something like
that, you'll find it's a lot easier
because you're working with smaller
sections and they're easier but this, I
will have to take strokes completely
across the hood; that's why when you get
into the 48, the 54, the 60-inch hoods,
that gets so complex. So, we're taking
nice, long, even strokes...
and you'll be able to see
and you can see the amount
of work and this is why we explain that
this is only good for light scratches
because really, what you're doing is,
regraining the stainless so that the
stainless is uniform over that scratch.
Okay folks, now what I've done here for
about the last 15 minutes, like I said,
this is, this does take some time and
we're only working on a small area, is we
have been working across the top of the
hood and long continuous strokes so that
you can see and occasionally come back
the other way but you can see how much
work this takes, and we're using again
the maroon scotch brite pad, you don't
stop and we're blending in...our lines. You
don't want to spend too much time in one
area, you want to overlap your lines, so
you don't wind up with lawnmower stripes.
Okay, so once we're done with the red,
with the red pad, or the maroon pad and I
can see I've gotten rid of most of the
scratch there - the scratches here we're a
little deep, scratches here we're lighter,
cardboard, kind of fine grit scratches,
nothing real heavy, so they came out a
lot easier. Now, we move to our gray pad
and you'll see that it will start to
give you that nicer, cleaner, satin finish
and again I'm lifting coming in coming
straight
back and it does take a little bit of
practice, so if you have -- make sure you
have plenty of time -- but again, we're
using the gray pad, come back and forth,
nice, long, continuous strokes and we
would have to do this over the entire
hood to make this look right. There's no
way that we could do this in one single
area and make this hood look perfect; we
would have to do this over the entire
hood. Now, if we rotate the pad, flip it
over, still using the block, so that we
get even pressure, even distribution...
And you get the idea! For the purposes of
this video, you can see that now, this
area is almost...is pretty much free of
scratches and it looks a hundred percent
better. Get plenty of scotch-brite: maroon
and grey scotch-brite, use a sanding
block or use a piece of wood to
distribute the pressure evenly move in a
continuous line with the grain. In a hood
like this, for one of our professionals,
we would spend at least an hour, even 
with all the equipment that we have to
refinish the entire hood to make it look
perfect.
You see we're done with the the gray
scotch-brite, so that's our finish. Now, if
you wanted to at this point, you could
use some -- you could use some cleaner when
you're done. Some of the cleaners that we
recommended in our cleaning video -- you
can still see right here I can still see
where the scratch is - now we didn't work on
the bottom section here,  I tried to just
because the length of this video, we
could only work on the top - we can still
see a tiny bit of the scratch here and
then over here we got rid of most of
those. This was the deepest scratch we
could we could catch our fingernail on
that. So what we're going to do now is
we're going to peel this back and show
you what we've done!
Okay now folks you can still see you can
see exactly where we finished and where
the factory finishes right here. You can
also see where the scratches were -
they're still in the area - they were
protected under the tape, so we didn't
refinish those.
You can see our long continuous strokes
here to refinish, you can see how nice
that finish is. All in all, like I said,
this hood, to refinish this, if we
were going to refinish it here, we use a
machine that more closely emulates it, it
duplicates the exact factory finish
maybe on a little finer grade, so that we
wind up with a really nice, uniform
finish. You can see exactly why you have
to do an entire area - you can't do a
really small area. So, if you have any
questions, if you need any help, feel free
to give us a call, we're always here, you
need to talk to some of our people in
the shop, that know how to do this, they do this everyday and then if you have
any -- if you need supplies, if you need
anything, feel free to give us a call,
look on our website, look at some of our
other videos, call us on our 800 number,
anything we can do to help. So, thanks for
watching and have a great day!
