Okay, my name is Wei Ming
I'm with the Better Craft Pte Ltd
I manage the operations
and the HR aspect of the company
So when we started Lola's Cafe looking at
serving the community around here
We wanna bring in the brunch food and the coffee
to serve the neighbourhood
and the community around the Kovan area
Hougang area
So that is the concept of the place
So our best-selling dish at Lola's has been something
that stick with us since 2013 until now
It's something that the customers still crave
and recognise Lola's for: it's our Crispy Honey Wings
Our crossaint has also been with us
for quite some time over here
And we're also being constantly getting
quite good feedback
Zeemart actually stood out from the rest
of the applications that we looked at
It's platform-agnostic
At the same time it's user-friendly
So the operations for the people
to teach and train the people
on how to on board with Zeemart is very easy
But I think what's more important is
that the aftersales approach is very good
when we identify a thing that is not working
we can easily reach somebody at Zeemart
to be able to resolve these issues
that we face with the application
We have been using Zeemart
somewhere in October last year
2019
So that's where the true efficiency start to
to come in and kick in
Because our administrative
our accountant, our admin staff at the back end right
They used to manually type inside
our accounting system
But now they just need to export
the invoices that our managers scan
they can now just export into our accounting system
So with that right, Zeemart actually
helped us to translate from paper form
to digital form, at a faster turnaround time
And with that aspect we are able to get an overview
on the finance of the company at a faster rate also
