(upbeat music)
- Qatar is going through huge growth
and a remarkable transformation.
In 2008, the country launched
the Qatar National Vision 2030
and that Vision is supported
by a national development strategy
and it's that strategy that defines
the work that Ashghal needs to deliver.
Then in 2010, Qatar won the right
to host the 2022 FIFA World Cup,
that's accelerated a number of
critical projects for Ashghal
and has put a real focus on infrastructure
and organization readiness and resilience.
- Qatar's ambitious
nation-building program
required Ashghal to implement
significant transformation
in the way it operates and maintains
its roads and drainage networks.
The partnership between
Stantec and Ashghal
is helping turn this vision into reality.
- (speaking Arabic)
- Stantec is delivering whole
of business transformation
for our client Ashghal in Qatar.
A Stantec team of more than 150 people
have delivered services to
the client over seven years.
In that time, the client
has twice invited us
to extend the contract,
which now is more than
$160 million dollars.
- The main objective
of this transformation
was for Ashghal to increase
its capacity capability
and flexibility to better
serve its customers.
This has required us to
develop innovative solutions
in the form of a new supply model,
a revamped asset management process,
improved financial management
procedures, and establishment
of a state-of-the-art
data management center.
We've also established better
customer response procedures
that has seen an increase
in customer satisfaction
and a reduction in customer complaints.
- There's been a number of factors
that have contributed to our success here,
we have a willing client
partner who's invited us
into their journey of change,
and that makes a big
difference in what's possible.
And we've had a great
team from around the world
that's been part of this
effort over many years,
but I think the main thing is
that we're very intentional
and we've worked hard to put people first,
and to honor and care for the people
as we go about this change.
Organizations don't change, people do.
So we've taken a strengths-based approach,
a collaborative approach
to how we've consulted,
we're curious, we listen,
we build on what's working,
and we co-create solutions with Ashghal.
- (speaking Arabic)
- We have successfully produced
more than 250 deliverables
for our client, the
numbers are impressive,
but the real test of success is seeing
these new ways of work being
used by our client every day.
- We're really proud of our
partnership with Ashghal
and it's great to know
that the work we're doing
is making a real difference
to the wider community
and the residents of Qatar.
We're helping an organization
and a nation take shape
and prepare itself not
just for a major event,
but for a sustainable
and a meaningful future.
At Stantec we're all
about creating community.
(upbeat music)
