How are you
I am currently with a Galaxy Tab of 7 Inches
This Tablet has a problem with the Play Store
It has not been working for several days
Here I am going to show how this problem is repaired
I try to enter the Play Store and I get the following problem:
Sorry for the Google Play Store app stopped unexpectedly, please try again.
Click
Now we will configure...
then to applications.
There we go to the administration of applications,
And look for Google Play Store
There are two app of Google Play that are installed,
Google Play Services and Google Play Store
We've selected the Google Play Store
And here we see 3 steps.
The first is to clear cache.
I do not need it because it is empty.
The second is delete data.
And the latest to delete updates
If only the second step of delete data works,
There would be finish the process
But if it does not work, we should apply the third step. You must uninstall updates.
Now we are going to test if that is enough.
We click on the Google Play Store and we see that it appears the same.
Then we come back to take the last step that is to uninstall updates.
Again we go to configuration...
applications,
Application Management
Google Play Store
And we are going to uninstall updates. We click.
Then press Accept.
And it appears that the application update will be uninstalled
And you can still use the default version
And we press on to accept.
An uninstall starts and uninstallation is complete.
And we press to accept.
The process updated Google Play.
Now let's try and use the Google Play Store.
And this works
This is what needs to be done, I just want to record it.
So that you could see how it is done.
I hope I have helped you.
