Ok hi guys, welcome today, we are in conversation
with professor Diti vyas who is a PhD in Communications
from IIT and has been training for the past
17 years Communications in corporate in executive
and is currently a faculty for Adani Institute
of infrastructure management so welcome onboard
diti mam, pleasure anisha to speak to you
so it's amazing the minute you speak to her
she's got an amazing voice and you know this
is what you need to do is your communication
skills because I right now preparing for interviews
I want to ask you one very important thing
how important are all the soft skills and
your body language when you are talking of
personal interview.
So anisha this is actually a very vital question
because in terms of the your overall communication
when you are talking face to face or is it
if it is a video conference then your content
as in what you are saying is just 70% on people's
mind sorry 7% on people's mind so which means
93% is basically what you are not saying and
what you are not saying would mean - 6 which
is your body language as you rightly mention
which would be approximately 55% in attention
38% since you started with voice 38% focus
is on paralanguage paralanguage I would mean
the voice modulation pauses where you are
breathing all of that is going to be 38% attention
putting it all together we make it a total
of 100% So that is statistical data.
Very Inlight full  actually which is what
we focus on 90% of the time is on the 7% and
will your content for your interview keep
doing that writing on your answers but it's
very important to keep an aspect your overall
body language and voice modulation I would
say do not ignore the 7% which is it from
that 7% a lot confidence Germinates correct
so you have to focus on that but while you
are sharing in person also focus on these
other aspects which are very very salient
so how do you evaluate when a student for
an interview in terms of the body language
I see one of the common problems that I have
seen people indulging in is constantly shaking
the chair or constantly tapping fingers when
you are in tension whether you realise or
not the body uses what we call pacifiers and
pacifiers are doing something like this pacifiers
might be looking somewhere else so these things
which your body is trying to bring in to cope
up with the pressure that you have and what
you need to do is you need to learn and control.
One of the message I would like to say one
of the secrets of mastering your body language
is as experts say and I would quote professor
imaikka who teaches at Harvard University
so she says that there is a direct channel
from body to mind it's not always the fact
that your mind is thinking something and it
reflected through the Body IT also goes the
other way round the moment in yourself in
a comfortable posture the moment you are you
know taking an expansive posture automatically
you start feeling confident if I am not wrong
she is the one who also spoke about you know
the concept of fake it till you make it absolutely
And I also recommend the book called presence
by her, which actually talks about how this
concept has helped so many people to come
out of the record diffidence but I Would Still
again ask you to take this with A Pinch of
salt because if you continuously Fake it it
will come out it will be a rupture so she
says Fake it till you make it.
You have to make it also You just can't get
into the faking level, so correct so Probably
right now what you can do is give mock interviews
practice in front of mirror fitting up to
seeing your actual interview video record
your own interviews and keep looking at it
again and again that interesting we can make
use of all the technology out there Absolutely
That's very good so you also mention mam about
the confidence with that comes from your content,
how other can you show case your confidence
in interviews, so one of the things is I would
say if you talk in particular about an interview
you should answer things that you know thoroughly
well in the sense that whatever you are saying
it should be well measured and verified, do
not bluff is in very simple words it would
mean, So a lot of people think that while
giving interview you know if they say no as
an answer they will be sort of viewed as people
who do not know when is when you talking about
people on the other side of the table interviewer
we don't want every anybody who is right...Sarv
gyaata...an omniscient person we dont want
somebody who knows everything rather we are
looking for somebody who is eager to learn
So what kind we are looking for is agility
curiosity and authenticity of a salt you know
if you don't know an answer I think it is
extremely bold courageous and honest to say
that I am not look that something like this
but I would love to and I would very strongly
recommend is a good idea at this point to
you know from your pocket or if you carrying
a bag just dish out a little diary writing
that word down if it is something new and
when you doing that you coming across as somebody
who is genuinely eager to learn and is very
curious your looking for that's very important
guys, so it's OK to accept I do not know something
don't bluff there because your panel is obviously
more well read than you are.
So that's a very interesting thing.
Mam out of curiousity if may I ask we are
talking about communication and everything
which we are doing pre MBA and all of them
Why is it important for MBA students who get
into management to do a cause.
like you teach MBA at adani Institute, you
teach communications to MBA students, so what's
different, that's very interesting question
anisha, because people almost think that because
they have cracked cat well and they have
done well at verbal level so they have already
mastered communication but you know there is
a very interesting list of Memos which had
pops had published few years back and it was
title memos From Hell and these were the memos
which was circulated in fortune 500 companies
where people actually are  eager to join
people from the best B school join so when
you are a manager or rather I say when you
are a leader it is not enough that your personal
skill acquisition of a particular language
or you know your vocabulary all that is rich
that actually the first step now when we offer
a course at Masters level in management the
course would basically help you function more effectively
As a manager so lets say for example if I
am talking about a course on decision report
writing which is called written analysis in
Communications this course basically starts
with talking about decisions and how well
can you take decision how do you make your
decisions Robust and then it focuses on the
most important part how do you communicate
your decision.
SO there is analysis of decision but also
at the same time implementation which would
involve organisational acceptance so it is
extremely important that one is very mindful
about how one communicate when one is in the
position at level 1 when we are saying we
are Managing oneself and then as you move
up in the growth chain you know there is one
course which also looks at managing other
You know from ourselves personal skill acquisition
be moved to managing others which would mean
motivating people which would mean conflict
resolution which would mean say giving information
in a way that you know it is more acceptable
and from there if you taking on a larger role
where you are say now managing a firm or managing
an Organisation people see you as a leader
right you are a voice of the organisation
so one of my courses in the second year that
I offer talks about how do you communicate
as an organisation specially it become its
extremely vital in today's age when Technology
has helped us go places so when elon musk
tweets you know that tweet is so vital that
you know markets fall down or You know it
goes up on the basis that one statement so
you know how do you communicate when you are
the face of the organisation that is what
my second your course focus upon so it is
this that how essential when you are talking
about it's not just how you talk but also
how well you are able to make the other people
understand what you are talking and also  what your
organization's talking correct when you are
a leader you are you are the face of the organisation
we learn this brand Communications like your
brand voice how you are talking in that lightning
and also you know at the policy level in organisation
there are certain decisions that you make
in the sense that saved example there is a
crisis situation happening and a lot of very
good leader have faltered when it comes to
communicating in crisis because you go helter-skelter
and you are in panic and you don't know the
frequency so one of the very very interesting
segments that I know that my students do in
the second year is how to handle the crisis
through communication how to lead through
the crisis and ensure that the reputation
of your Institute of your organisation is
intact so we are here talking about communication
as a tool for managing organisational reputation
which is massive which is huge it has huge
rep of question that value ok so that actually
very interesting and insightful and guys trust
me I am sure all of you guys would love like
I would love to hear mam for probably as hours
on end because the way she speaks is amazing
and so soothing press Bell icon on YouTube
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