How to Verify your Identity with UI Online.
If you were notified by the EDD that you need
to verify your identity on your Unemployment
Insurance Claim, you can upload your documents
using UI Online.
In order to verify your identity and upload
documents online, you first need to register
in Benefit Programs Online and create a UI
Online account. If you haven't created an
account yet, please view our other instructional
video, "UI Online: Overview and Registration,"
which will assist you in creating your Benefit
Programs Online and UI Online accounts.
Once you have logged into your UI Online account,
select "Upload Documents" from the UI Online
Home page.
It is important to read this information.
You will be directed to a page that provides
instructions on how to complete the Upload
Document process.
Review the “Gather Your Documents” section
and be sure to be ready to upload one photo
identification and one other identity document.
A copy of a social security card is not an
acceptable "other" identity document.
Now would be a good time to gather the documents
you want to upload.
Please note the maximum file size and the
acceptable file formats.
Once you have your documents ready, and are
sure the files are in the correct format,
select "Next" at the bottom of the page.
You will be presented with an electronic Request
for Identity Document form.
You will need to agree to the terms and conditions
to continue.
You will now have a DocuSign session available
by selecting "Continue."
Review the information carefully, if you filed
an Unemployment Insurance claim, select “Yes,
I did apply for unemployment with the EDD.”
and begin to move on to the Document Upload
section.
You'll be expected to upload one photo identification
document, such as a driver's license or passport,
and at least one other identity document,
such as a W-2 or utility bill.
For a full listing of acceptable documents
you can select the Acceptable Documents hyperlink.
When you're ready to begin uploading your
documents select the paper clip icon near
the photo identification section.
Select "Upload a File."
Choose the file and select "Open."
Remember to select files that are in the
acceptable format.
Once the file has been uploaded you can select
"Done" or upload a file if you have another
file to upload.
Select the paper clip icon near the other
identification document section to begin uploading
your next document.
Repeat the steps from uploading your photo
identification and select "Done" when your
files have been uploaded.
When you are ready to provide your electronic
signature check the check box, then select
“Sign."
Provide your Full Name and Initials, then
select "Adopt and Sign."
Next, you will need to provide your phone
number.
You are now ready to finish the form.
Select "Finish" and the form will be submitted.
You may keep the receipt number for your records.
Please allow time for the EDD to verify your
identity.
We hope you have found this video helpful.
Thanks for watching.
