- Hi and welcome to this
week's edition of the Buzz.
I'm your host Todd Jadin,
my co-host Tammy Gruter
- Hi everyone.
- It's just the two of us today,
and we're here to talk to you
about our various points
and loyalty programs and so
Tammy's gonna do a great job of explaining
what those are because you're
the keeper of those programs.
- It can get confusing.
- It can, and we get a
lot of questions about it,
so let's take some time,
explain it via the Buzz
and then we'll direct them
towards some more information
on Compass as well.
- Sounds good.
- Why don't we start with the
incentive services program.
- Okay
- Or what you know our drivers
may call our points program.
- Sure
- Start there.
- Sure so, drivers who
achieved a million miles
or consecutive safe milestone this year
received a card or a certificate
in their packets that looks like this.
And this gives them points for
the incentive services sites.
You also get points for this
website for your longevity,
so achieving five years,
10 years, 15 years
with the organization, and
then there's some points
that get added if you're
an intermodal driver
for pace setter program,
and so information is available out there.
The information to log in is sent to you
on a quarterly basis as well,
so you should get a
quarterly point statement
with your user name, your password,
and how many points you have available.
There's literally thousands
of items out there,
so don't leave the points on the table.
Go out there and order items or gift cards
or they just got a ton of stuff
out there for you to order.
- Yeah, and you've earned those points
so certainly utilize those.
We don't want them to just accumulate,
and there's some great stuff
that you can get your hands on.
- Yeah, absolutely.
- All right so then, let's talk about
our driver loyalty program
which is a different
and kind of tied to things like this.
- So that driver loyalty
program starts at six months,
so when a driver is with us for six months
they get four points
for the company store,
and there's a website on
their driver recognition.
And they can go out there
and get shirts, hats,
hi-viz items, all kinds of items.
They're eligible again at
one years, three years,
five years, and every
five years after that.
So all they do is they go to
the company store website,
they log in, user name
is your driver number,
password is the last four of your social,
so log in and order, we've got,
this is the soft shell jacket,
driver award jacket, all kinds
of different items out there.
If you have suggestions, give us that
and we can beef up that program as well.
- 'kay, so incentive
services, driver loyalty.
If drivers are looking for
more information on those,
they can go out to Compass
and there's a lot of specifics correct?
- There is, there's a
different tab for each
of the programs, so million
mile consecutive safe,
driver loyalty program.
There's even one for advantage club,
which no points for that,
but that information is out there as well,
and then there's information
about the pilot points program.
- 'kay, and I'm gonna
talk about pilot points.
It's kind of the last program
that we'll talk about.
Pilot points are done in conjunction
with the pilot fuel stops in our network,
and if you sign up for the program,
and so go look on Compass as
it relates to how to sign up
to get a pilot number and
become part of that program.
Then on your Schneider work
anniversary and your birthday
on an annual basis you receive
an additional 1,000 points
and then for milestone
anniversaries, one year, five year,
10 year, 15 year, you
get 5,000 pilot points.
And those points
accumulate, you can use them
in the pilot store, everything
from coffee to parking
to whatever makes the most sense
for you and your individual situation.
So, that's kind of a quick
recap of those programs.
I hope you find it helpful,
but certainly for more information
go out and look on Compass.
- Absolutely
- Anything else from you Tammy?
- We appreciate all the hard work you do,
and this is a small token
of our appreciation,
so please take use of it.
