
English: 
Welcome back to Inclusive Design
24, 
Brought to you in Partnership 
with 
orgold supporters Barclays 
access and Ntopia.
to Inclusive Design 24 on 
YouTube by visiting Inclusive 
Design 24 and hitting 
It wants you to click it!
You can follow ID24conf on 
Twitter and if you have tweet 
the questions using the hashtag 
and we'll ask them at the end of

English: 
- [Adrian] Welcome back
to Inclusive Design 24,
year 2019, brought to you in partnership
with our gold supporters
Barclays Access and Intopia.
Don't forget, you can subscribe
to Inclusive Design 24
on YouTube, by visiting
youtube.com/InclusiveDesign24
and hitting that happy Subscribe button.
It wants you to click it.
You can follow ID24conf on Twitter,
and if you have questions
for the presenter,
Tweet them using the ID24 hashtag.
We will ask them at
the end of the session,
even if we don't like 'em.
Okay, strike that part from the script.
As a reminder, ID24 is
a respectful community,
with a code of conduct.
That code of conduct is
available on the website,
InclusiveDesign24.org.
It is linked from the footer,
so you can bounce over there
and check it out.

English: 
Also, a shout out to
some of our listeners.
We have folks who are following us,
and watching from Greece
and Poland right now
so thank you for joining
us, and everyone else,
who is in a time zone that means that
they should be in bed instead.
- [Kathleen] Next up,
we have Bryn Anderson,
who will be speaking on the
subject of pinch and zoom.
- [Bryn] Hello everyone.
I hope you can hear me.
Yes, I'm gonna be talking
about pinch and zoom,
pinching and zooming, which is something
I do a lot of on my mobile phone,
but this is actually a
bit broader than that.
It's really about low
vision users, in general,
with a caveat that I'm very biased about
how I use technology, and how
I engage with the internet.
So, this is a bit more
of a personal insight,

English: 
the session.like them. Strike 
that part from the script!
As a remind,  ID24 is a 
respectful 
code of conduct, that code of 
conduct is available only 
website, including design 24.
from the footer so you can 
bounce over there and check it 
out.
listeners, we have folks who're 
following us and watching from 
Greece 
you for joining us and everyone 
else who is in a time zone that 
means that they instead.
LEONIE: Next up, we have Bryn 
Anderson 
who will be speaking on the 
subject of Pinch 'n' zoom.BRYN: 
Hello, everyone, I hope you can 
hear me.
Yes, I'm going to be talking 
about 
which is something I do a lot of
on my mobile phone. But this is 

English: 
actually a bit broader than 
It's really about low-vision 
users, in general with a caveat 
that I'm very 
technology and how I engage with
the Internet. This is a bit more
of a personal in 
hopefully it's representative to
some extent and most of all I 
hope it's insightful.
company called sight   
siteSiteimprove. We have a free 
Chrome extension that 

English: 
but hopefully, it is
representative, to some extent.
Well I know it's
representative to some extent,
and most of all, I hope it's insightful.
Before I get going, sort of,
before we dive into the
deep end, as it were,
just a couple of things I
wanted wanted to mention.
I work for a company called Siteimprove.
We provide accessibility testing tools,
amongst other subscription services.
We also however, have
a free Chrome extension
if you did want to run
that on your website.
Just go and download it
from the Chrome store,
just type a Google for
Siteimprove accessibility
Chrome extension.
We also have an accessibility
statement generator.
This is another free resource,
if you are going through the process
of building an accessibility statement.
There's a widget that will
guide you through that.
And finally, a world map that we launched
earlier in the year, version
one of this world map,

English: 
basically, giving an overview
of accessibility scores
per country, and also within sectors
of in that country as well.
(clears throat)
Sorry about that.
I'm kind of eating the microphone here,
so I know there'll be
some like nasal breathing
going on, so I do apologize for that.
But in the name of having
a slightly louder audio,
hopefully, you will agree that
it's the right thing to do.
Anyway, let's go.
I'm gonna start with a video,
a mobile phone video here,
a screen share video.
I just gotta mute that, mute the noise.
I've gone into an email,
and I've clicked a link
through to a website, I
want to book a hotel room,
and I'm presented with a cookie banner,
with a weird kind of
endless nothingness scroll
down the bottom.
I'm trying to find, obviously,
the way to get past this cookie banner.

English: 
you can download from thestore. 
We have an accessibility 
generator, another free 
resource, if you are going 
process of building an 
accessibility statement, there 
is a womening thaet that. And 
finally, a world map that we 
launched earlier in the year, 
version 
basically giving an overview of 
accessibility score scores per 
country 
country as well.
I'm eating the microphone and 
there'll be some nasal breathing
going on, so I apologise for 
that, but many the name of 
having a slightly louder audio, 
it's the right thing to do! 
Anyway, let's go.
a screen-share video. I'll mute 
the noise.

English: 
I am clicking through to a 
website, I want hotel room and 
I'm presented with a 
cookie banner with a weird kind 
of down the bottom.
I'm trying to find the way to 
get past its cookie banner.
buttons on there, there is some 
information, links and controls 
that say 
text at the top of the cookie 
banner as well.
But, definitely no obvious way 
to close this thing.
This was a genuine accident 
before, obviously in the 
build-up to this 
brain was open to these types of
things because I wanted to 
showcase them to you 
genuinely stumbled across this 
at home. It took me a long time,
this is all 

English: 
There's some weird buttons on there,
there's some information
that links controls
that say hide cookies.
There's some clipped text at the top
of the cookie banner as well,
but definitely no obvious
way to close this thing.
This was a genuine
accident before, obviously,
in the build up to this presentation.
I suppose my brain was open
to these types of things,
'cause I wanted to
showcase them to you guys,
but I really genuinely just
stumbled across this at home,
and it took me a long time.
This is all happening real time.
It took me a really
long time to figure out
how to close it, and the
solution to close it,
was to go into my Android
operating system settings,
find the font size setting
that I had bumped up,
because I need it bumped up,
and I had to reduce it
to an uncomfortable level

English: 
took me a really long time to 
figure out how to close it.
into my Android operating system
settings, find the font-size 
setting 
needed it bumped up, and I had 
to reduce it to an uncomfortable
level to go back to the browser.
this point, I was turned off by 
the whole thing but I was 
determined to 
to see exactly what had to be 
done.
So I've now got a submit button 
down the bottom.
the word "preferences" and there
are still some actions that need
to be taken 
hit it, it's just greyed out 
with a low-contrast view, so no 
feedback there when I try 
tapping it.figure it out and I'm
able to close the cookie banner.
experience begins of trying to 
book a hotel.

English: 
to go back to the browser.
At this point, I was pretty
turned off by the whole thing,
but I was determined to
close this cookie banner,
and to see exactly what had to be done.
So, I've now got a Submit
button down the bottom.
It's clipped though, the word
preferences, I'm guessing,
is clipped and there's still some actions
that need to be taken before
I can actually hit it.
It's just grayed out.
It's got a sort of low contrast view.
So no feedback there,
when I tried tapping it.
Eventually I figure it out,
and I'm able to close the cookie banner,
and then my in theory, then
my actual user experience
begins of trying to book a hotel.
So, in many ways that kind of,
you could probably turn off now.
But don't do that, I'm only joking.
I'm gonna talk and explain a little bit
about what's going on
here, and look at some of
those things in more detail,
but that is quite indicative

English: 
So, in many ways, that kind of, 
you 
off now but don't do that, I'm 
only joking, gieming to explain 
what is going 
some of those things in more 
detail. But that is quite 
indicative of the 
that we are facing. So, who am 
I?
As I mentioned, I'm a product 
owner at 
impaired, I was born with 
albanism which comes with visual
impairments.
things, the main thing to be 
aware of is that, I cannot drive
and see things close up.
with distance and I struggle 
with things up close. And very 
significantly, I cannot vision 
with glasses or surgery.
So, yes, that is what is going 
on there.

English: 
of the challenge that I'm
facing, that we are facing.
So who am I?
I'm, as I mentioned a
products owner at Siteimprove.
I'm visually impaired.
I was born with albinism which comes with
some sort of pre-baked, if
you like, visual impairments,
and without going into all of those,
the main thing to be aware
of, is that I cannot drive,
and I cannot see things close up.
So, I struggle with distance,
and I struggle with things up close,
and very significantly, I
cannot correct that vision
with glasses or surgery.
So yeah, so that's what's going on there.
I'm not blind, however, which
might seem obvious to you.
But I think it's
important to point it out,
especially as so often
we talk about, you know,
visual impairments affecting blind people,
and accessibility being
for users that are blind,
and screen readers, and
so on, blah, blah, blah.

English: 
which might seem obvious to you,
but I think it's important to 
point out, 
talk about, you know, visual 
impairments affecting blind 
people and accessibility 
that are blind and screen read 
aernsed so on, blah blah blah.
according to the World Health 
Organisation in general, the 
very broad sense, there are 1.
people with a visual impairment.
That is made up of 3% that are 
blind, 
people with visual impatients 
are actually blind. But of 
course, you know, when we are 
a visual medium, that makes that
3% 

English: 
However, if we look at the statistics.
According to the World Health
Organization in general,
the very broad sense, there
are 1.3 billion people
with a vision impairment.
The majority of that,
so 97% of that number
are made up of people with distance,
the near vision impairments,
and then there's 3%
that are actually blind.
So, a very, very, very
small proportion of people
with visual impairments,
are actually blind.
But of course, when we're
talking about a visual medium,
that makes that 3%, very,
very, very significant,
because if you cannot perceive visually,
the device, the medium, that
is delivering the information,
then you need another way to do that.
Hence, the whole screen reader thing,
and the screen reader focus.
So, an intermediary essentially.

English: 
But anyway, of the 97% that are left,
there is approximately 20% of those,
or 250 million that have low vision,
and I am included in that bracket.
So, again, there's a
massive, massive number
that we're talking about here,
and we're not talking about issues
that can easily be corrected by glasses.
What do we know about low vision users?
Well, thanks to WebAIM, they
do some fantastic research,
and they have done a survey
2018, second survey, I believe,
and it provides us with some insights
into some assistive technologies
that low vision users like myself use.
The top one, around 50%
of the respondents said
they use screen magnification
software or system settings,
which we'll look at that shortly.
Number two, was screen reader.
I was super surprised to
see that, if I'm honest,
because I don't use a screen
reader, and of course,
you know, being a
narcissist, and now I think

English: 
very, very, very significant, 
because if 
visually the device, the medium 
that is delivering the 
information, then you that.
Hence the screen reader thing 
and the focus,so an sbeer 
immediate your essentially.
sbeer immediate your.
Ful of the 97%s that are left, 
there are I'm included in that 
bracket.
So a massive number that we are 
talking 
talking about issues that can 
easily be corrected by glasses.
Thanks to WebAIM, they have done
some fantastic century, survey 
2018, second believe, and it 
provides us with some insights 
into some assistive 
users like myself use.

English: 
that everyone does what I do.
I was wrong, followed by
browser zoom controls,
so zooming in and out of the browser.
We'll have a look at that in a minute,
and also browser text sizing settings,
we shall look at that.
The reason that I've sort
of yellow highlighted
these three things, screen magnification
and system settings,
browser zoom controls,
and browser text sizing,
is that's all about
making things bigger,
which really kind of speaks
to my need here, and for people
that have a visual acuity problem.
Now if that acuity
problem is severe enough,
then screen reading is also an option,
and I do use it occasionally,
I just don't use it as
part of my everyday.
So, we could say that
we are a group of users
that generally needs to
adjust the size of content,
or sometimes, have it read back to us.
So, if we were creating
a kind of user story,

English: 
The top one, around 50% of the 
software or system settings. 
Number two was screen reader, I 
was 
honest because I don't use a 
screen reader and being a 
narcissist, I think - I was 
wrong.
Followed by browser zoom 
control, so zooming in and out 
of the browser, and browser tech
sizing settings and we'll look 
at that. The reason I've 
yellowed, highlighted 
things, magnification and 
settings, browser zoom controls 
and tech sizing, 
things bigger which really 
speaks to my 
need here and for neem have a 
visual problem.problem is severe
enough, screen reading is also 
an option.

English: 
or requirement, around
this group of people.
So, it's not just about
making things bigger,
it could also be about, maybe you have
the center of your vision is obstructed
through some sort of condition,
like cataracts or something like that,
and so be zoomed in, and
having everything big,
would make it even more challenging.
So, being zoomed out might
be your requirement there.
So, think to be sort of, you know, fair,
to factor everyone in,
it's about adjusting sizes,
about preferences, my
preferences, essentially,
and not the businesses
that I'm interacting with preferences.
That is the key.
Well, let's have a quick look
at some desktop settings.
I'm going to move things
around a little bit.
♪ Do, do, do, do, do ♪
Where am I going?
Okay, so right now, I'm in
my Windows system settings.

English: 
use it as part of my every day.
So we could say that we are a 
group of 
adjust the size of content or 
sometimes have it read back to 
us.
user story or requirement around
this group of people - so it's 
not just about 
- it could be about, maybe you 
have the centre of your vision 
obstructed but 
like cataracts or something like
that.
And so it would zoomed in and 
having 
would make it more challenging, 
so being zoomed out might be 
your requirement there.
to factor nenk, it's about 
adjusting 
size s sizes and preferences, my
businesses I'm interacting with,
preferences that. Is the key.

English: 
settings. I'm going to move 
things around a little bit.
I'm in my window system 
settings.
scale and layout to 150, 
resolution 16x900, that is what 
I have the monitor set to.
a hotel right now so it's not my
monitor 
but it looks like it's around 40
inches, 
monitor there and I have a low 
resolution to make things 
bigger. Because that's how we 
like it.
going to change this for you and
go with the recommended.
I'm also going to get rid of the
zoom.the scaling. And, 
immediately we can see, I 
haven't even opened the browser 

English: 
I have Scale and layout so
150, resolution 1600 by 900.
That's basically what I
have this monitor set to.
This is a, well I'm actually
in the hotel right now,
so it's not my monitor,
but it looks like it's around 40 inches,
so it's a big old monitor there,
and I've got a low resolution
to make things bigger,
'cause that's how we like it.
So, I'm gonna change this for you.
I'm gonna go with the recommended.
I'm also gonna get rid of
the zoom, or the scaling,
and immediately we can see.
I haven't even opened a browser,
and we've got a very, very,
very different look and feel.
There's this huge amount of white space,
which, you know, could
be good could be bad,
but it's certainly different
when we're talking about how
the user experiences content.
So, let's go and have
a look in the browser.
We've got Amazon here.

English: 
We've got Walmart here.
We've got I need more time.
We've got SAP Concur, my
favorite expense program.
Not really, but anyway,
an expense program,
so an application, and we've
got the ID24 website as well.
And I wanted to show
you was how this looks,
maybe how these websites
were intended to be delivered
when they were built, and
now, let's have a look at them
when we bump everything up.
So, I'm gonna put that back on.
I have to physically stick
my face in the monitor here
to see what I'm doing.
Keep the change, gonna
bang that up to 150.
All right, and now let's go and
have a look at the browsers.
Right, very different feel already.

English: 
and we have got very different 
look and feel.
There is a huge amount of white
Let us go and have a look in the
browser. We have got Amazon 
here.here.
We have got
- I need more time-we have got 
ASP concur, my favourite expense
program - 
really, but anyway an expense 
program application and the ID24
website as well.
to show you was how this looks, 
maybe how the websites were 
intended to be built. And now, 
let's have a look at them when 

English: 
We've lost a lot of the white
space of the composition,
I mean, here.
However, everything fits
on the page very nice.
I haven't even zoomed into the browser,
and this is looking pretty good.
Concur, however, presents
some different challenges,
but in the name of time, I want to tackle
two things at once, so I'm gonna go back
to my presentation here, and talk to you
about desktop browser zooming.
So, there's a couple of things
that we want to look for here.
When we adjust the size of
things, we want to make sure
when we're zooming into
it, that content responds,
and there's a sort of a
nice reflow of content,
probably into a single column layout,
from whatever it was before,
and we want to check for
any loss of information.
When I say want to check,
sounds like we're gonna do
a lot of testing, and
we are kinda testing,
in the sense that whenever
I'm browsing websites,
I'm kind of testing, because
I'm pushing those websites
in a way that they maybe haven't been
designed to work for me.

English: 
we bump everything up.
on after. Physically stick my 
face many the monitor here to 
see what I'm doing. Keep the 
change.up to 150.
All right! And now let us have a
look at the browsers.
Very different file feel 
already.
have lost a lot of the "white 
space", here. However, 
everything fits on the page 
haven't ehave enzoomed into the 
browser and this is looking 
pretty good.
some different challenge s
some different challenges. Desk 
top browser zooming - we want to

English: 
So, let's go back here.
I'm gonna zoom in now, to this website.
That's 125, 150, 175, 200.
Things are looking pretty
good for the ID24 website.
Granted, it is a
seemingly, sort of simple,
has a seemingly simple layout,
compared to the next one,
which is Concur for my expense claims.
There's an insight into my spending here.
So, immediately, I haven't
even zoomed into the browser,
and I can already tell you that there's
a lot of content that's missing.
So, if I zoom out now, you'll start to see
in the bottom half of the
window, if you can see that.
Actually, the expenses, the main focus
of this application are hidden.
So, at this distance,
I cannot do the work.
It's too far away so I zoom in,
and for setting my own preferences,

English: 
that content responds and 
there's a sort 
of nice re-flow of content, 
probably 
layout from whatever it was 
before. And we want to check for
any loss of information.
"want to check", sounds as 
though we are doing a load of 
testing and we are kind sense 
that whenever I'm browsing 
websites I'm kind of testing 
because I'm 
way that they maybe haven't been
designed to work for me.
So, let us go back here.
in to this website now.
That is 125, 150, 175, 200. 
Things are looking pretty good 
for the website.
Granted, it is a seemingly sort 
of simple layout compared to the
next one. Which is Concur.For my
expense claims.

English: 
zooming into the browser,
I've completely lost
the whole purpose of the application.
Zooming into, even to just 200% here,
it just renders this completely
unusable, unfortunately.
Moving on to Walmart.
Walmart does zoom nicely.
Content reflows, we've
got a single column here,
which is great, it's looking good,
but as we zoom in even,
we're not even at 400% yet,
and we've got this huge
sticky, I don't know,
whatever you call it, sort of header bar,
plus a Feedback button.
So at 400%, even if I
enter full screen browsing,
I've got content is
getting obstructed here.
So, I don't know if you could call this,
maybe you could call this invasive,
but it's definitely, it's a
kind of persistent navigation
that I certainly don't need,

English: 
That is an insight into my 
spending here.
zoomed into the browser and I 
can already tell you there is a 
loet load of content that is 
missing.
So if I zoom out, you will see 
in the 
bottom half of the window, 
actually the 
application are hidden, the 
expenses.
So at this distance, I cannot do
the 
so I zoom in, and for setting my
own preferences, zooming into 
the browser, 
whole purpose of the 
application.
Zooming into just even 20069% 
here, 
unusable unfortunately -- 200 %.
Walmart does zoom nicely. 
Content reflows.
column here which is great. It's
looking good.
But as we zoom in, we are not 
even at 

English: 
and it's taking up a
lot of real estate here.
Let us get out that full screen.
I'm opening up everything here.
Skip to main content,
that's a big old link there.
And then Amazon finally, just for this.
Amazon's looking good
right now before any zoom,
or when we start to zoom,
we can see that it introduces
a horizontal scroll.
There's a 2.1 success
criteria for this reflow,
and it's really looking to
avoid two dimensional scrolling,
and simply, that's introduced,
because it is super frustrating,
and a strain on on the user
to have to consider
mentally what's going on,
and physically to have
to look for information
by scrolling left to
right and up and down.
Jolly good, let's go back to this thing.
Very conscious of time.
I'm very paranoid about going over it,
so we'll just have to see where we go.

English: 
we've got this huge sticky, I 
don't know 
what you call it, sort of header
bar, button.
So at 400%, even if I enter full
screen 
browsing, I've got content 
getting obstructed here.So, I 
don't know if you could call 
this - maybe you could call this
invasive - 
kind of persistent navigation 
that I certainly don't need and 
it's taking up here.
Let us get out of the full 
screen. Whoa, I'm opening 
everything up here.
That is a big old link there.
And then Amazon finally just for
this, right now before any zoom 
or when we start to zoom, we can
see that it 

English: 
So, we had a look at these.
I didn't show you that
Domino's Pizza example.
I did include it however
in the screenshot here,
because I wanted to just
acknowledge that it's,
yeah it's been the center
of a lot of controversy,
over some legal case,
but actually, I don't have
a problem using it at all.
Maybe that's surprising for some people
who could, maybe not, work
every day with accessibility,
but one person's problem
is not necessarily
another person's problem.
While this website may have not worked
for someone using a screen reader,
who can't perceive what's
visually on the screen.
As a low vision user, who
can perceive a fair amount
of information, I didn't
have a problem using that.
It has a responsive design and everything.
So, that's good, or interesting
at least, to point out.
Next stop, desktop screen magnification.

English: 
You have to consider mentally 
and physically what is going on.
look for information by 
scrolling up and down. Jolly 

English: 
I'm not gonna spend loads
of time on this one,
but I am gonna demonstrate it to you.
So this is about.
What is this about?
Well, it's about zooming in.
Sorry, it's about
magnifying and not zooming.
So we're like magnifying the
whole operating system here.
So, it's not specific to
the browser, like the zoom,
and I could move around my mouse.
I don't like it, because I
find it really disorientating.
However, it is super useful when I am on
just like a really small display,
and a really small display
for me, is a normal laptop.
So, if I do need to find information,
if I'm using that Concur app
and I have to submit an expense,
I could use the
magnification over the zoom.
Definitely not a preference.

English: 
good. Let us go back to this 
thing.conscious of time. Very 
paranoid about going over it so.
I'll have to see where we go.
look at these. I didn't show you
the Dominoes pizza example.
shot here because I wanted to 
just 
acknowledge that it's been at 
the centre 
of some legal case. But actually
I don't have a problem using it 
at all.
some people who with are maybe 
working every day with 
accessibility.
necessarily another person's 
problem.
While this website may not have 
worked 
screen reader, low-vision user 
who can perceive a fair amount 
of information, I 
problem using that at all and it
has a 
response ive responsive design, 
so 
least to point out.

English: 
I mean, particularly for forms
and things like that here,
the relationship between things,
elements on the page is really pushed.
So, you really need to know where you are
and have a good sense of
where you are on the screen.
I'm gonna just show you something.
Open up a new tab up, so
it comes up Google Search,
opens a responsive design
version of Google Search,
which is cool, but of
course I'm not experiencing
the whole responsiveness,
because I'm zoomed in,
or magnified, I should say.
But look what happens when I actually
start to type something
in the Search field.
The whole thing completely moves,
is pretty disorientating, you know,
if you're not familiar, or
not so technology minded,
or whatever, you might wonder
what the hell is going on.
It's basically moved my
search up to the euro.
You know, which is
fine, but very confusing
when you're zoomed in, and
there's all sorts of things
like that, that are confusing.
The main one that people often talk about,

English: 
Next up, desk top screen 
magnification.
this one, but I'm going to 
demonstrate 
it to you
. This is about - what is this 
about?about zooming in.
Sorry, it's about magnifying, 
not zooming.
system so it's not specific to 
the browser but the zoom and I 
can move around my mouse.it 
because I find it really 
disorientating.
However, it's super useful when 
I am on display. A really small 
display for me is a normal 
laptop. So if I need to find 
information, if using that 
Concur app and have to submit an
expense, I could use the 
magnification over the zoom.

English: 
is form fields and form labels.
Let me come out of here, and
go back into the presentation.
I've got an example of Facebook up here.
I just grabbed something.
Basically, there's
obviously, well looks like
there's some contrast issues
with the placeholder text
within these form fields.
Placeholder text on its own
is not really a good idea,
but the point here is that
when you're zoomed into this,
the information about what
you need to put in the label
is kind of intrinsically connected.
That's really important for form fields
when people are magnified
into their content,
that you have all the information you need
regarding the input field
right there in front of you.
What a lot of talking, and
we're not even halfway through,
I don't think, so let me hurry out.
Let me just check the time.
Okay, sweet.
So, mobile system settings,
you had a look at,
you got an insight into
this a little bit earlier

English: 
Definitely not a preference and 
I think - particularly for forms
and things like 
relationship between thing s 
things, elements on the page is 
really pushed.
you are and have a good sense of
where you are on the screen.
open up a new tab.
Responsive design, Google search
which is cool.
responsiveness of course because
I'm not 
zoomed in, I am zoomed in 
actually.when I type something 
in the search field.
The whole thing completely 
moves, it's 
disorientating if you are not 
technology minded or whatever, 
and you might wonder 
It's moved my search up to the 
URL. Which is fine, but very 
confusing when in. There are all
sorts of things like that that 

English: 
are confusing.
about is form fields and labels.
Let me come out of here and go 
back into presentation.
example of Facebook up here, I 
just grabbed something.
Looks like there are some 
contrast within the place-holder
text fields. Place-text on its 
own is not a good you are zoomed
into this, the information about
what you need to put 
intrinsically connected.
That is important for form 
fields when 
the information you need 
regarding the input field right 
there in front of you.
talking! And we are not even 
half way through I don't think.
So let me me hurry up and check 
the OK, sweet. Mobile system 

English: 
when I was showing you the cookie issue
that I had with that hotel website.
Basically, my default
setting, when I got my phone,
I immediately went and found
the screen zoom, bumped it up,
and I immediately went and found
the font size, bumped it up.
The reason that I haven't
bumped up the font size,
all the way is, if I do that,
I can barely get any words,
more than one word on a line.
So that's kind of a limitation,
of I guess, a mobile display,
and it's really interesting,
and, you know, be very
interested to hear your thoughts
about that, 'cause this
whole sort of text resize,
and low vision browsing visual
browsing on mobile phones
feels a bit like a sort
of a square into a circle.
The whole device is not
really geared around that.
It's certainly, a lot of websites
haven't been designed with that in mind,
and we will see that in more detail.
Okay, so the mobile
zooming, what have we got?

English: 
settings. You had a look at 
that. You have got an insight 
earlier into when I showed you 
the cookie issue with the hotel 
website.
got my phone I immediately went 
and 
found the screen zoom, bumped it
up and font size, bumped it up. 
The reason I haven't bumped up 
the font 
I can barely get more than one 
word on a line. So, that is kind
of a limitation of, I 
mobile display.
It's really interesting that, 
and very interested to hear your
thoughts about 
because this whole text resizing
and 
low-vision browsing, visual 
browsing on 
bit like a square into a circle.
It's not geared around that.
designed with that in mind. 
We'll see that in more detail. 

English: 
So, basically, before my
operating system setting changes,
I've got the left hand side
here, we're looking at the BBC.
Everything looks nice and intended.
Now granted, its massive
on this screen right now,
but when it's in my phone,
obviously, it's much smaller,
and then on the right-hand side we've got
the lovely Boris Johnson and
Angela Merkel talking about,
you know what, and if we play this,
we'll just get an indication,
so different text sizes.
So the text scaling seems to be working
for some elements and not others.
U.K. politics was a little category there
that's really small to see,
so I needed to zoom into that,
pinch and zoom, to zoom into that.
So, I've kind of got this sort
of weird, varied experience
of massive text and small text,
which means that I'm actually
utilizing different techniques
in order to consume all of
the information on the page,
which isn't really ideal.
Let's go down to Outlook.

English: 
Let's have a look at this one here.
So open an email, all is going well.
I scroll down the email
and then there's kind of
some sort of formatting thing
within the body of the email.
I try to zoom into it, and it's shaky.
It's like shaking around, and it's really,
I'm using two fingers now
to scroll left and right,
just to read an email.
I mean, that is just not cool.
It's really, really frustrating.
So, I'm more likely not to bother
reading these types of emails on my phone.
I will wait till I get to the office,
but as you know, when
you get to the office,
there's a million things to do,
so you probably just don't read the email.
So then, let us down.
Looks like the same thing.
So we talked about screen
magnification on the desktop.
I've now got a little video
of my Android Home screen,
this is a Samsung Note 8 by the way.

English: 
OK, so the mobile zooming.
Basically, before my operating 
system setting changes, I've got
on the left looking at the BBC, 
everything looks nice and 
intended, granted it's massive 
now, but when it's in my phone 
obviously it's much smaller.
lovely Boris Johnson and Angela 
Merkel 
talking about the "you know 
what" and, 
just get an indication of it. 
Different tech sizes, so the 
text 
elements, not others, UK 
politics is a 
little category there that's 
really 
to zoom into that, Pinch 'n' 
zoom, so I've got this weird 
varied experience of 
small text which means I'm 
actually utilising different 
techniques in order information 
on the page.

English: 
When I play this video,
I want to basically see
what the weather is.
I triple tap to zoom into it,
'cause it's absolutely tiny, that text,
to discover that I've actually
got the wrong region set.
So, that's how often
I use that little app.
But that's kinda interesting.
You've got this triple tap
function on the mobile phone
that essentially triggers
the screen magnification,
which is really cool when I do use it,
but unlike like the
Chrome desktop browsing,
I cannot pinch and zoom
into the operating system
in the same way that I
cannot control mouse scroll
or control plus zoom into
the Windows operating system,
but I do have the triple
tap, which allows me
to basically turn on that magnification,
and the whole thing's a
little bit more ergonomic
using your fingers to to
minimize and enlarge stuff,
which is super nice to use.

English: 
Not really ideal. Let us go down
to Outlook. Have a look at this 
one here.
Open email. All is going well.
I scroll and there is some sort 
of 
of the email and I try and zoom 
into it and it's shaky, it's 
shaking around and 
using two fingers to scroll left
and right just to read an email.
I mean that is just not cool.
really frustrating. So I'm not 
going to read the emails on 
office, but as you know when you
get to the office there are a 
million things to just don't 
read the email.
Let us then
begin with this. Magnification.

English: 
I'm losing myself in
all of these examples.
I can't even think where we're going next.
Text scaling, text resize.
So, does it work?
Do websites utilize this?
Is there any truncated text?
Is there any clipped content?
Is there any missing content?
So, quite a few things to to factor in.
I'm gonna go back to the browser,
and I'm gonna show you
what I'm talking about.
I'm gonna take Amazon here,
and I'm going to take
the ID24 website here.
I'm just gonna reset the zoom to 100%,
and I'm gonna go into Chrome's settings,
and I'm gonna look for font size,
and I'm gonna put that down to very small,
and then I'm gonna go
back to the ID24 website.

English: 
the Android home screen. This is
a Sam shuning note 8 by the way.
basically see what the weather 
is.
I triple zoom into it because 
it's absolutely tiny that text.
discover that I've got the wrong
region set.
That's how often I use that 
little app!
the triple tap zoom 
magnification which 
is cool and I use it, but, 
unlike the 
browser, I cannot Pinch 'n' zoom
into the operating system in the
same way 
scroll or plus zoom into the 
operating system. I do have the 
triple tap which allows 
turn on that magnification. The 
whole thing is a little bit more

English: 
fingers to enlarge stuff which 
is super nice to use.
-- ergonomic. Text rescaling and
resize.
Do websites utilise this?
Any truncating?
There are a few things here to 
factor in.going to go back to 
the browser.
And show you what I am talking 
about.
And I'm going to take the ID24 
website here.
I'm going to reset the zoom to 
100% and 
to go into Chrome's settings.
And I'm going to look for font 
size and 

English: 
As you can see, that setting has adjusted
the size of the text on a screen.
I'll go to Amazon.
Doesn't look like
anything's happened here,
so I'm gonna go back to my settings.
I'm gonna whack it all
the way up to very large.
What is that, font size Tiny?
Tiny, oh no, no, no,
no, let's bang that up,
and then we'll see what it's done.
Okay, so ID24, working like a dream,
and let's go over and
look at Amazon, no change.
In some ways I can
totally understand that.
There's a lot going on here.
But, you know, without being,
you know, I use Amazon a lot.
I think all of the websites,
did mention this already?
Anyway, all of the websites
that I'm using today,
I'm using because I use them.

English: 
very small.
Then back to the ID24 website. 
That has adjusted to the size of
the text on the screen.
I go to Amazon, hm, doesn't look
like anything has happened here,
so I'll go 
and whack it all the way up to 
very large. What is that?
Font size tiny. Bang that up.
we'll see what it's done. ID24 
working like a dream. And let us
have a look at Amazon. No 
change.
And in some ways I can totally 
understand that, there is a lot 
going on 
being, you know, I use Amazon a 
lot and I think all of the 
websites, I feel like 

English: 
It's not because I've gone
to look for bad examples.
I'm using them because, with
the exception of Walmart,
I actually use these
websites really regularly.
So they're definitely doing a lot right,
but there's some things
that could be improved.
For example, I've got some
preferences set in my browser,
and they're not really being
respected here by this website,
which is a little bit frustrating.
They are being respected however here,
which is super nice, and that kind of
creates a sense of loyalty,
which is probably a
conversation for another day.
Okay, let's go back to this thing here.
I'm now in my Uber app,
or at least I've got a
couple of screenshots of it.
So, when on the left-hand side,
this was the intended user experience
without any zoom or text scaling
turned on in my operating system,
and then on the right-hand side,

English: 
we've got basically with those the zoom,
and the text size scaling up.
So, I'm just gonna point
out the obvious here.
We've got a message that
says, "Good morning, Bryn"
on the left, and on the right,
it just says, "Good morning..."
Well that still kinda works, right.
But then underneath that
we've got on the left,
on the non-zoomed version, "Where to?"
as a call to action, and to
the right of that, seemingly,
almost like in the same input field,
we've got "Schedule."
There is a little divider in there,
which, well whatever, you may see that,
or may not see that.
So "Where to?" and "Schedule"
is two calls to action.
On the right, "Where to?" is just "Wh"
and "Schedule" is there.
Now I noticed, because I
do, but if I didn't notice,
and I went into this app with
my operating system settings,
adjusted to my preferences,
perhaps, I would only ever think
that you can schedule something,

English: 
this already - anyway all the 
websites 
I'm using today, I'm using 
because I 
Walmart, I use the websites 
regularly.
So, they're definitely doing a 
lot things that can be improved.
For example, I have some 
preferences 
really being respected here by 
this website which is a little 
frustrating.
to over here which is super nice
and 
that creates a sense of loyalty 
which is conversation for 
another day.
I am now in my Uber app. On the 
left hand side, this was the 
user experience without zoom or 
text 

English: 
or wonder why the hell Uber
have go a Wh option there.
So that's kinda cool.
Cool to point out.
Not cool, I'm realizing that
my home post code is there,
but that's all good, that's fine.
There's loads of people who
live in that post code (laughs).
So yeah, there's just an
interesting thing there.
We're now talking about
valuable information is,
yes, there might be tipping,
there might be truncation,
but is the value being
communicated in what's left?
And I think you could argue that "Wh"
is really enticing me to
go into that input field.
A couple of other things here, videos.
I'm not gonna play them.
I'm just gonna scroll
and look for something.
This is me ordering an Uber.
Okay, so I'm about to confirm my Uber,
but you can see the
actual price of the Uber
is 11 to 1, it looks like,
which of course is not right.

English: 
scaling, turned on in my 
operating system.
side, we've got basically with 
those, the zoom and tech side of
the scaling up.
out the obvious here, we've got 
a 
message that says "good morning 
Bryn," 
just says" good morning..." 
still kind of works, right. 
Where to, as a call to action, 
then to right of that, seemingly
like almost in 
the same input field, we have 
which, well whatever. You may 
see that or may not see that. 
But, so where to and schedule 
to.to action. On the right, 
where to is just WH and schedule
is there.
know, I do, but if I didn't know
this and weren't into this app 
with my 
adjusted to my preferences, 
perhaps I would only ever think 
that you could 

English: 
It's 11 to 1 and something
else, but the one is clipped,
because I'm zoomed in.
I have my settings set.
When we look on the other screen
on the right, it's a
continuation of the journey.
There's a couple of other
things to point out.
I've got a number plate
that sound now says "VW."
So, it's the last two
letters of the number plate.
I know nothing about cars,
but if I need the number plate
to figure out which car is
mine, is VW enough information?
In fact, I mean, to be honest,
the fact that I have to look
at the number plates to figure it out,
doesn't really work for me anyway,
'cause I'd have to be lie
down in front of the car
to read the number plate, but you know,
just worth pointing out.
If I scroll down a little bit,
you will see also that I've
now got the full price.
So, after I've confirmed
Uber, it now tells me

English: 
wonder why the hell Uber have 
got an option there. So, that is
kind of cool.
Cool to point out.cool I'm 
realising that my home postcode 
is there, but that's all good. 
That's fine.
of people live in that postcode!
So, yes, that's just an 
interesting 
about valuable information, yes,
there might be tipping, 
trunkation, but is the 
communicated in what's left?
I think you could argue that WH 
sbt H that input field.
A couple of other things here.
Videos, I'm not going to play, 
just for something. This is mow 
ordering an Uber. So I'm about 
to confirm.

English: 
it's in fact 11 to 14
Pounds, so not 19 Pounds,
or not 12 Pounds or 30
Pounds, or whatever.
So you know, that's
pretty significant piece
of information and there
is a little bit of clipping
on this button here, which I'm
not quite sure what it says.
So let's go past all that stuff.
We're now looking at Monzo.
and the desperate state of
affairs of my bank account,
although this was some time ago.
I've only got five Pounds 72 in there.
On the left, we've got the intended UX.
On the right, we've got the
scaled up, zoomed in experience,
and there's a lot of overlaid content.
Things are looking a little
bit messy, to say the least.
Down the bottom we've got some
buttons that say Su and Ac.
It's all pretty cryptic.
Monzo updated this.
Unfortunately though, they
created even more noise,
and more kind of competing
content in there.
So, that was a little bit disappointing.
However, I'm still using it, aren't I?

English: 
£11-1 it looks like but of 
course which 
is not right, it's £11-1 and 
something 
zoomed in and have my settings 
set.
When we look on the other 
screen, on 
continuation of the journey, a 
couple of 
other things to point out, the 
last two plate are there, I know
nothing about cars but if I need
the number plate to 
mine, is VW enough information? 
In fact, I mean, to be honest, 
the fact 
number plate to figure it out 
doesn't really work for me 
anyway because I 
down in front of the car to read
the number plate.
But just worth pointing out.
little bit, you will see also 
that I've now got the full 

English: 
price.
tells me that it's £11-£14.
So that is a significant piece 
of 
clipping on this button here 
which I'm 
not quite sure what it says so 
let us go past all that stuff.
We are looking at Monzo and my 
desperate state of affairs in my
bank account, 
ago, only £5.72 in there. We 
have got the scaled up zoomed in
of overlaying content, things 
are looking a bit messy, to say 
the least.
got buttons that say SU and AC, 
all pretty cryptic.
Monzo updated this, 
unfortunately they 
even more noise though, and more
kind of competing content in 

English: 
So, that that does say something,
maybe about my willingness to put up
with a poor user experience,
and also the whole conversation about the,
sort of the value proposition,
or the pros outweighing the cons,
but it does render a lot
of their features unusable,
and it doesn't really encouraged me
to explore, that's for sure.
What about screen reading?
Hopefully, you'll be able to hear this.
It's a very--
- [Screen Reader] Intel Chief
questioned on accusations,
whistleblower is a political hack.
Main landmark, senior
White House officials
tried to lock down all
details of a phone call
between Donald Trump and
the Ukrainian president,
according to a whistleblower complaint
against the U.S. president.
In the call, Mr. Trump,
pushed Volodymyr Zelensky
to investigate his leading domestic
political rival, Joe Bi--
- [Bryn] Al right, that's enough of that.
It's basically, Narrator
reading an article to me.

English: 
there.disappointing. However, 
I'm still using it, aren't I? 
So, you know, that does say 
something, 
about my willingness to put up 
with the poor-user experience 
and the whole 
sort of value propisation, or 
the pros outweighing the cons.
doesn't encourage me to explore,
that's for sure. What about 
screen-reading?able to hear 
this.
It's a very
...

English: 
It's super handy, especially
if I'm on the move.
Obviously, this is
actually a desktop version,
so I'm more likely to to use (murmurs).
I forgot what is, talk back on
a voice assistant on Android.
It's actually reading this article to me,
so I'm definitely not gonna
be able to read and walk.
But yeah, I could
definitely walk and listen.
So, that that is a handy thing.
I do I do use it from time to time,
when I'm out and about, but to be honest,
not really as part of my
daily desktop user experience.
- [Screen Reader] Intel chief question.
- [Bryn] I've got NVDA example here,
so I'm using magnifier,
and I'm using the mouse
to point out what I want NVDA to read.
- [Screen Reader] BBC News,
White House tries to cover up
details on Trump Ukraine call.

English: 
Senior White House officials
try to lock down all details.
- [Bryn] Hopefully,
you get the impression.
I appreciate it's really
quiet that actually,
but the point is that,
I do know that people
find this quite handy being able to.
It can be exhausting reading,
especially if you're trying to read
with the magnification on
and scroll left and right,
and move to all that stuff together.
Being able to just have
the screen read to you
where your cursor's at, you
might have a general idea
of where there is content,
but reading that content
might be really challenging.
So, being able to do that
is really, really handy.
Yep, okay, cool.
What else have we got done here?
I've got, just as an example again,
of voice assistant reading a Tweet.
(bell rings)
- [Screen Reader] Notifications,
recent Tweet from Leonie.
Hearing different voices
from our digital community
is exciting and vital, so see.

English: 
that is enough of that. It's a 
narrator reading an article to 
me.Super handy, especially if 
I'm on the move.
Obviously, this is actually a 
desk top 
more likely to use
talk-back or voice assistant on 
Android.
To read this article to me.
definitely not going to be able 
to read 
and walk, but yes, could 
definitely walk and listen.
that is a handy thing and I do 
use it from time to time.
When I'm out and about.
really as part of my daily desk 
top user experience.
I've got an NVIDIA example, 
using 
and I'm using the mouse to 
basically 
point out what I want NVIDIA to 
read.

English: 
- [Bryn] I mean,
personally, this is actually
genuinely quite a practical
application of voice assistant.
There's never time to listen
to Tweets and retweets.
I'm not a massive fan, to
be honest, with Twitter,
because every time, by the
time I've composed my Tweet,
my crafty Tweet, with my
head buried in my keyboard,
or squinting at my screen,
the conversation's moved on,
which is a little bit frustrating.
But it doesn't mean that I
can't keep up with things,
and I'd much rather
listen, than have to read.
So that is definitely a
practical application there.
Voice input, now, this is not
doing voice input justice.
There is so, so much
possibility with voice input.
I mentioned earlier that we have
predominantly a visual medium.
There is some changes there,
if you look at the new,
iOS, is it 13 features, so
many, so many cool things there.

English: 
do know that people find this 
handy, it can be exhausting 
reading, especially if 
read with the magnification on 
and scroll loeft and right and 
do all that stuff together.
to just have the scaen read to 
you where your cursor is at, you
might have a there is content, 
but reading the content might be
challenging, so to be able to do
that is handy.
OK, cool. What els have we got 
down here?
Voice assistant reading a tweet 
here.
resent tweet from loony hearing 

English: 
They're really pushing a change
in how we interact with our devices.
So, just a quick example
of me using WhatsApp.
- [Screen Reader] Hi,
Craig, I'm just gonna be
testing something here,
so ignore my messages.
- [Bryn] Which is pretty
basic, but then check this out.
- [Screen Reader] Again,
I'm just testing something.
I just wanted to
demonstrate what it's like
to use the speech to text functionality
on this Android Note 8.
- [Bryn] Super handy, very
practical, when I'm on the move.
Being able to say what I
want, instead of having
to try and spell it out, and delete here,
and make errors and mistakes,
and all of that stuff,
and click on the right
input field and all that,
is really not conducive to
me as a low vision user,

English: 
different voices from the 
community is exciting and vital 
so...
mean personally, this is 
genuinely quite a practical 
application of voice assistant.
time to listen to tweets and 
retweets.
I'm not a massive van, to be 
honest of 
the time I've compose mid tweet,
crafted tweet with my head 
buried in my keyboard screen, 
the conversation's moved on! 
Which is a little frustrating.
keep up with things and I would 
much rather listen than have to 
read.
practical application.
Voice input - now, this is not 
doing voice input justice.
much possibility with voice 
input.
I mentioned earlier that we have
yum. There are some changes 
there.

English: 
If you look at the new IOS13 
features, 
that are really pushing a change
in how we interact with our 
devices.
Hi, I'm just testing something 
here so ignore my messages.this 
one out. Again, I'm just testing
something, I just wanted to 
demonstrate what it's 
the speech-to-text functionality
on this 
Android note 8. Super handy and 
practical when on the being able
to say what I want instead of 
having to try and spell it out 
and errors and mistakes and all 
of that stuff and click on the 
right input field and all of 
that.

English: 
definitely not when I'm out
and about, and on the move.
So, the more I could do it
with my voice, the better.
As you can see, the actual
conversion of my speech to text,
is pretty accurate there,
which is very, very, very cool.
And of course, being able
to send a voice message
in this you know context, in
the context of a messenger app,
is super handy.
So, you know, over time,
I totally anticipate
more sort of natural language search
making its way out there.
Like you can already query
Google on the weather
and all sorts of stuff,
and then it's Google Home,
and Siri, and all of these things.
So, definitely more of this to come.
Leonie Watson does some really fantastic
presentations on this topic, as do others.
But yes, it definitely
needed to mention here,
but that's definitely for another session.
Jolly good, so to summarize, I guess,

English: 
really not conducive to me, as a
low-vision user and definitely 
not when the move. The more I 
could do with my voice, the 
better.
As you can see, the conversion  
speech-to-text is very accurate 
which is cool and being able to 
send a voice 
context, of a messenger app, is 
super handy.
So, you know, over time, I 
totally natural language search 
making its way out there, like 
you can already, you 
the weather and all sorts of 
stuff and 
then Sirry and Google Home and 
all of that stuff.some fantastic
presentations on this 
topic, as do others, but yes, I 
just needed a mention here.
But that is definitely for 
another session. Jolly good.

English: 
what we've been talking about,
and I think initially when I
put this presentation together,
I was very conscious of
wanting to tell everyone
how to make it better, but in reality,
all I've done is present
a lot of problems to you.
Well hopefully, I've
presented some insights
that you can then understand
where the problem is coming from.
It is up to you guys, I guess,
to figure out ways to fix it.
So a quick, quick recap.
Non-responsive content
can be really challenging,
namely, when we lose information,
which is a WiCOM violation of course,
and when we're forced to
use the horizontal scroll,
in addition to vertical scroll.
We've got competing
content as we saw on Monzo,
too much information on the screen
without a consideration
for how things look
when they scale and resize,
is very problematic.
Sticky content, we saw with
Walmart they have a header

English: 
summarisation, I guess, what we 
have been talking about, and I 
think 
presentation together, I was 
very conscious of wanting to 
tell everyone 
but in reality, all I've done is
present a load of problems to 
you!
insights that you can then 
understand where the problem is 
coming from and 
guess, to figure out ways to fix
it.
So, a quick, quick recap.
challenging, namely when we lose
nfingts 
which is a violation, of course,
and 
use the horizontal scroll, in 
addition to vertical scroll.
on Monzo, too much on the screen
without a consideration for how 

English: 
kind of bar that takes
up a lot of real estate
when you're zoomed in.
you can't get rid of it,
which is very annoying.
Clipped content, we didn't look at this,
but this is Norwegian, and
there's a button up there.
I've no idea what it's for.
Well I do know, because I
have to use this application,
and can adjust my font
settings, but really,
that's just killing the user experience.
This display really is not ideal,
and an absolute loss of
information there to the user.
Then truncated content, as we saw in Uber,
the Wh example versus Schedule.
Non-scaling content, so it
was very hard to get Amazon,
we couldn't get Amazon to to respect
the Google Chrome text
sizing that I'd set,
whereas, for example, the ID24
completely respected that.
This is actually a screenshot from Amazon
on the mobile phone,
and part of the content

English: 
does respect the text resizing.
It's actually the cookie
information that does,
but the actual navigation,
and the breadcrumbs,
and the rest of it does
not for the most part,
or at least in my light test I did.
Just to remind you all of the
lovely intrusive, persistent,
and sort of trapped experience I had
when I wanted to book a hotel.
So, yeah, on that lovely note,
I've definitely reached my time.
I would like to say thank
you very much for listening.
- [Adrian] Thank you
Bryn, that was awesome.
I appreciated all of the demos in it.
That was pretty cool, even if
I almost got a heart attack
when you started changing
your screen resolution, mid-presentation.
So Kathleen, have we got any questions?
- [Kathleen] Let me double check.
So far none, other than
a lot of excitement,
particularly from me,
because I'm a huge fan

English: 
things look when resize is very 
problematic. Sticky content, we 
saw with Walmart, 
up a lot of real estate when you
are zoomed in. You can't get rid
of it which is very annoying.
content, we didn't look at this,
but 
this is Norwegian, and there is 
a button up there.
what it's for. Well I do know 
because I have to use settings, 
but that is killing the user 
experience. This display is 
really not ideal.
loss of information there to the
user.
Truncated content as we saw in 
Uber, 
versus scheduled. Non-scaling 
content so.  It was very hard to
get Amazon or we 
to respect the Google Chrome 
text sizing that I'd set, 
whereas for example, the 
respected that. This is actually
a screen shot from Amazon on the
mobile phone, and part of 

English: 
content does respect the text 
resizing.
It's the cookie information that
does 
and the bread cums and the rest 
of it does not, for the most 
part, or at least I did.
Just to remind you all of the 
lovely intrusive persistent and 
sort of trapped had when I 
wanted to book a hotel.
So, yes, on that lovely note, I 
definitely have reached my time.
I would like to say thank you 
very much for listening.
MARCO: Thank you, that was 
awesome. I appreciateded all of 
the demos, it 
almost got a heart attack when 
you 
started changing your screen 
resolution mid presentation.
Kathleen, any questions?

English: 
of pinch and zoom, and
I've had a lot of debates.
I'm looking to see if there was anymore.
There is not.
So, there's been a lot of debates of,
hey, well browsers allow you to zoom now,
so you don't need to change your,
when you're developing, you
don't have to change pixels
to run relative units anymore.
So we've had a lot of debates.
So, I'm very excited for
what you have shown here,
to demonstrate, yes indeed (laughs).
This is still an issue,
but I do have one question.
Are there any resources you can recommend
for people that want to learn
more about pinch and zoom?
Oh, you know what, that's...
I should know that, shouldn't I?
I honestly don't have anything
off the top of my head,
and I think, you know,
really what I wanted
to try and achieve with this

English: 
is to provide an insight,
not only as to how it is
for myself but you can also
easily go and test this stuff,
so the best resource really,
is to kind of experience it yourself.
Check it on your content.
There's nothing to
install, all of this stuff.
Well, with the exclusion
of NVDA, all of this stuff
comes shipped with with these devices.
I mean, there are there are
some great articles out there,
explaining the new low vision resources.
The W3C has one that also comes with
some sort of persona user stories.
and yeah I think Linda Sims also wrote
a good article on it as well.
So, there's definitely content out there,
but not a single resource
as such that I'm aware of.
- [Kathleen] Well actually,
there's one other question
I just will actually use
on, so sorry (laughs).
There is one really great question.

English: 
KATHLEEN: Let me check. So far a
lot of excitement but no 
questions.
zoom. There's been a lot of 
debate about you, hey browsers 
allow you to zoom so you change 
your, when you're developing, 
you don't have to change pixels 
to relative units any more.
we have had a lot of debates, so
I'm 
very excited for what you have 
shown 
indeed this is still an issue.
But, I do have one question - 
are there recommend for people 
that want to learn 
more about Pinch 'n' zoom?BRYN: 
You know what, that is... hm. I 
should know that, shouldn't I?
anything off the top of my head 
and I think, you know, really 

English: 
What is the single most irritating thing
you encounter on the web, as a zoom user.
- [Bryn] Yes, thank you for that question.
The first thing that comes to
my mind is the cookie content,
'cause it's definitely an afterthought.
It's ironically for me,
and it just sometimes
I cannot close them.
You know, the example that
I shared today is not unique
to that website at all.
It's like a keyboard trap,
you can't get rid of it,
unless you go and make some changes
within your operating system.
So it's a personal, completely
kills the experience,
or the kind of the thing
that I'm trying to achieve.
And then I think the other thing,
is the horizontal scrolling.

English: 
what I wanted to 
this was to provide an insight, 
not only as to how it is for 
myself, but you can test this 
stuff.
So, the best resource really is 
to kind content.
There's nothing to install all 
of this 
stuff, well with the exclusion 
of 
stuff comes shipped with the 
devices.
But, I mean, there are some 
great 
explaining the knew WCAG 
low-vision 
resources, W3C has one that 
comes with 
yes, I think Glenda  Simms wrote
a good article on it as well.
there, but not a single 
resource, as such that I'm aware
of.
KATHLEEN: Well, actually, 
there's one other question for 
you, sorry.

English: 
question - what is the single 
most irritating thing you 
encounter on the web as a zoom 
user?BRYN: Yes! Thank you for 
that question!
For
The first thing that comes to my
mind 
is the
because it's an after-thought. 
Ironically for me.
Sometimes I cannot close them, 
you know 
example that I shared today is 
not unique to that website at 
all.
kind of like a keyboard trap, 
you can't get rid of it unless 
you go and make your operating 
system.
So, it's a personal thing, it 
that I'm trying to achieve.

English: 
On a mobile phone, when
you go open a website,
and it's all tiny, you're like,
oh my God, are you serious
in this day and age?
Your website doesn't
work on a mobile device,
you're crazy, but again, it really,
whether you're on a desktop or a mobile,
having to factor in, and
remember where things are
on the screen because they're positioned
out of the viewport,
it's like a huge strain
on the brain really, you know.
So you know, I'd say those two things
that I really, really struggle with.
Sort of persistent content
that you cannot get rid of,
because it's never been
tested with a scaled up
zoomed in version of the
website, and horizontal zoom,
essentially is not responsive content.
- [Kathleen] Wonderful, that
is a really great explanation.
I believe Adrian may
have one more question.

English: 
Then, I think the other thing is
the horizontal scrolling.phone 
when you go to open a website 
and it's tiny, it's like, oh, my
God are you 
and age your website doesn't 
work on a mobile device, you are
crazy, you know, 
whether you are on a desk top or
mobile, like having to factor in
and remember 
the screen because they're 
positioned out of the view port,
is just like, a 
really, you know.
So, I would say, there are two 
things 
content that you cannot get rid 
of 
because it's never been tested 
with a 
version of the website, and 
horizontal zoom that essentially
is not responsive KATHLEEN: 
Wonderful.
That is a really great 
explanation.

English: 
I want to see if he
wants to jump in on that.
- [Adrian] I do, I was gonna pretend
it was a question from the inner tubes,
since you've outed me.
- [Kathleen] (laughs) I outed you.
- [Adrian] That was cool, that was cool.
- [Bryn] It's early,
it's early where I am.
All my people are still asleep.
Don't worry about that.
- [Adrian] I noticed that you're using
a Windows machine in your screenshots.
Have you used Windows
high contrast mode at all?
- [Bryn] Good question,
only for testing stuff.
I don't use it, which is
interesting, I suppose.
I haven't really questioned
myself on that one.
I just find myself not using it.
Believe it or not, I did actually
use it to design websites.
So I seem to think I've got
this keen eye for design.
So, anything that's gonna take things away
from the original kind of intent
is something I don't really like to do,
which I'm fully aware is
a complete contradiction
into what I've shown you today.

English: 
I believe Adrian may have one 
more 
I'm going to see if he wants to 
jump in on that.ADRIAN: I do. I 
was going to pretent it wases a 
question from the inner-tubes!
KATHLEEN: I outed you.ADRIAN: 
That's OK.
BRYN: That is OK, it's early 
here, my people are asleep here.
ADRIAN: Have you used Windows 
high contrast mode at all?BRYN: 
Good question. Only for testing 
stuff.
I don't use it.
Which is interesting, I suppose.
haven't really questioned myself
on that one, I just find myself 
not using it.
did used to design websites, so 
I seem to think I've got this 
keen eye for 
that's going to take things away
from the original kind of intent
is something to do.

English: 
But yeah, I don't really
use a high contrast mode,
but you've reminded me just to point out
that me being an Android user,
is by no means representative of, say,
WebAIM survey results.
The vast majority of
people on mobile phone
are using iOS and Safari,
and not Android and Chrome.
So I think that is that is something,
just to remind everyone
that this was very much
a personal, you know, what I use,
as opposed to talking
about a single group.
- [Adrian] Yeah, I think
that's a great point.
- [Bryn] Yeah, yeah, but
also I think you're also
in the assisted technology space.
There's definitely high contrast mode.
There's you know, adjusting
line height, and font settings,
and things like that, that
we didn't look at today.
I'm trying to think what else is on there.
But yeah, there's definitely
more considerations
than just making things bigger,
and screen readers for sure.
- [Adrian] Yeah, and my
question was in no way

English: 
meant to imply that, that
would be a good option
for you or anybody else.
I was just curious.
- [Bryn] Yeah, sure, absolutely.
- [Adrian] Okay, well with that,
I think we're going to wrap this up.
Again Bryn, thank you very
much for your session.
We had a lot of people
talking about it on Twitter,
which is a great sign,
that liked it, usually.
So, to our listeners, if
you liked this session,
hit the YouTube like button,
and don't forget you can subscribe
to youtube.com/InclusiveDesign24
for future notifications,
I assume through the software,
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A reminder that Inclusive Design 24,
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English: 
Which I'm fully aware is a 
complete contradiction in to 
what I've shown you today.don't 
use high contrast mode but you 
have reminded me, just to point 
out 
ANA: Droid user is by no means 
representative of say,
WebAIM survey results, the a 
vast Mo 
using iOS and Safari rather than
Chrome. This was very much a 
personal, you 
that I use, as opposed to 
talking about 
a single group -- vast majority.
stuff space, there's definitely 
high 
contrast mode, adjusting line 
height and things like that, 
that we didn't look at today.
I'm trying to think what else is
on there.there's definitely more
considerations than just making 
things bigger in screen readers 

English: 
with Chuck's Notes, Eleni Beveratou,
and she will be talking about,
accessibility in type and type setting.
Stick around for that talk, if
nothing more than to hear her
correct how I mispronounced her name.
(laughing)
Thank you all, and I'm
trying to figure out
how to turn this off.
Thank you all, we'll see
you all on the hour, cheers.

English: 
for sure.ADRIAN: Yes. My 
question was in no way manient 
to imply that that would be a 
good option 
anybody else - I was just 
curious.
ADRIAN: With that, I think we 
are going to wrap this up.
We had a lot of people talking 
about it on Twitter which is a 
great sign.BRYN: Fantastic.
ADRIAN: To our listeners, if you
liked this session, hit the 
YouTube like 
