Chevron’s journey with innovation has
been going on for over 100 years.
What Chevron is looking
for in new technologies
is basically technologies
that are different,
they bring a lot of
value into the company,
they increase our safety
within the company,
and bring financial
savings to us.
We have to have reliable and
incident free operation
because that’s when the refinery is up
and most stable and in its safest mode.
Even a second of down
time is significant,
given the volume and scale that
these facilities operate on.
The refinery itself
is a set of hardware.
Really what makes the difference in
a performance and utilization space
is how our people interact
with that hardware
and that’s where
technology comes in.
Being able to use technology
to improve our communication,
makes our lives more
efficient and allows us to
spend our time on more
value added work.
When we first saw the HoloLens, this was
just a transformational technology.
This is a technology that’s going to take
us to the next level of digitization.
So Chevron uses Dynamics 365 Remote
Assist for two core scenarios.
The first one being remote
expert where we put any expert
anywhere in the world
in under a minute.
And the other one being
remote inspection
where we allow our inspectors
to inspect the construction
and the operations of our
facility in real time.
We have facilities
all over the globe.
We have facilities in areas that
we can’t get to all the time.
So being able to digitally transform
that expert into the field
within a minute or so, is
foundational and just transformative.
It saves our engineers and
our folks tons of time
in how they go about doing their
normal work, every single day.
That’s a tremendous reduction in
operating expense for us as a refinery,
but also it makes their
job a whole lot easier.
It’s critical that the team’s
able to innovate and change.
That’s really what gives us the competitive
advantage against other refineries.
Out of box solutions are
important to Chevron
because we simply don’t
have the expertise
to build those solutions and
maintain them long term.
We’re not a software company,
we’re not going to do it as
well as a Microsoft would,
and its just not cost efficient
for us in the long term.
We’ve acquired over
100 HoloLenses.
It’s been another device just
like our laptops and our phones,
and we hope to get to
thousands of HoloLenses.
From a Chevron perspective, the
HoloLens is just a brand new technology
that is enabling us to do things
we couldn’t do in the past.
