[Music]
[Sabrina] There are many unspoken rules of the workplace and it's extremely important
to be mindful of how we communicate both
intentionally and unintentionally.
[Alice] Lets take body language as an example. Body language refers to our facial expressions
and our posture, which are key components
of non-verbal communication. Sometimes our
non-verbal communication may convey a
completely different message from what
we trying to say verbally and others may
misunderstand us.
[Sabrina] - What is this person communicating? Are they bored or perhaps rude?
In reality they may be neither of these
things however it is what their body language is communicating.
[Alice] - When you're at a job interview or networking event, remember to project confidence through
your body language. Make eye contact
smile and shake hands firmly.
[Jude] - "Hello my name is Jude."
[Rathini] "Hi my name is Rathini."
[Sabrina] Here both students said the exact same thing, however, what is the difference in what they communicated? In the first example
one person may perceive this as
avoidance being insecure or even unfriendly.
In the second example the eye
contact and firm handshake could be
perceived as competence and confidence
but body language isn't the only thing
that you should be concerned with.
[Sanket] Hey
what do you think about this design I made?
[Rathini] That looks awful it's way too busy
and the colors completely clash.
[Alice] Please, don't do this!
Pay attention to your tone and your
attitude. Let's try it again.
[Sanket] Hey what do
you think about this design I made?
[Rathini] Wow I can see you put a lot of work into this!
I like the font that you use, but I was
wondering do you want to consider using
another color perhaps it's a bit too
vibrant for what the client is looking for.
[Alice] - Much Better! The second time they were diplomatic and respectful to
each other. Here are some tips to help
you communicate effectively and
respectfully in the workplace.
Learn the culture of space when you're talking to
your colleagues and supervisors in
person face-to-face respect their personal
boundary, try not to stand too close or
too far from them.
[Sabrina] Be mindful of your behavior, texting and browsing social media during work hours is inappropriate put away your phone until breaktime
[Alice] Avoid the gossip mill it may seem
tempting and interesting to chat about
your colleagues behind their backs. Be
respectful of your colleagues, be honest and trustworthy.
[Sabrina] Be friendly but remember
a professional workplace is different
than when you're with your friends or
family, think about what you share.
If you wouldn't want it popping up in a
Google search it's probably a story you should skip sharing at work.
[Alice] How aware are you of your body language at the workplace?
