[BIRDS CHIRPING]
[CAR DOOR OPENS]
[CAR DOOR CLOSES, DOG BARKING]
[DOG CONTINUES BARKING]
[FOOTSTEPS  UP DRIVEWAY]
[DOG CONTINUES BARKING]
[KNOCKING AT DOOR]
[DOORBELL SOUND]
[KNOCKING AT DOOR]
[Man]Yes, hello. [Woman] hi I'm looking for Max. [Man] he's not here. [Woman] I called him this morning told him I was
coming. [Man] yeah well he's not here he must have gone out. [Woman] uh okay um can I leave my
name contact information? [Man] sure do you have a pen, business card or what? [Woman] uh I think I
might have left it in my car been in a bit of a rush um I just have my tablet
[Man] what is he expecting you? [Woman] uh yeah well I talked to him but then we got
disconnected. [Man] where are you coming from? [Woman] APS.
Adult Protective Services? [Woman] yes
[Man] did he call you did he say any
protection or something? [Woman] well we got an
anonymous call the referral said that we
might have some problems
going on here and my job is just to
come and check it out. [Man] okay well then you know what? in that case please come on in
please
[Man] [CLEARS THROAT] my name's Sonny Jones. [Woman] okay [Sonny] Are you doing ok today? [Woman] yea [Sonny] and your name is?
[Woman] oh uh Maria Santos [Sonny] Miss Santos it's a pleasure to meet you
so tell me who called y'all? [Maria] well we get these referrals from the central office but I mean we really don't know
[Sonny] okay I understand please come with me
come please. How is it out there today? How's the traffic? [Maria] it's ok. [Sonny] well good, well I think...
[Sonny] How about the weather?
[Maria] What's that?
[Sonny] How's the weather?
[Maria]  I um... it's fine.
[Sonny] Good, good
[DOG BARKING]
Sonny] please come on
[Sonny] right here please.
[Sonny] I'll get all this and move this for you. all right please sit.
[Sonny] so um tell me who called you? [Maria] well sometimes we get a name sometimes we don't. [Sonny] okay well they said Jones right?
[Maria] mm-hmm or well I mean actually I
don't know I just have Max so sometimes
the referral source says who's calling
but this time it was just like. [Sonny] I see I see
did you get a phone number? [Maria] no looks like I just have
[Sonny] wait uh you said you spoke with
Max? [Maria] yeah and he said he didn't need any services. [Sonny] he said he didn't need a
services hmm. [Maria] yeah and then we got disconnected
so. [Sonny] what kind of services are you
offering? [Maria] we have all kinds of
services financial, home care services
and then we work with other agencies.
[Sonny] and you do what? [Maria] I told you services to help people [Sonny] okay
I'm sorry but your name is what? [Maria]  Maria Santos [Sonny] okay and you work for? [Maria] APS  [Sonny] and
what is that? [Maria] Adult Protective Services [Sonny] okay and what is the specific reason
that you're here today? [Maria] a risk of abuse [Sonny] against who? [Maria] against Max Jones.
[Sonny] did he call this in? [Maria] no [Sonny] somebody else did? [Maria]  yes
[Sonny] hey do you know what who
I need to see some ID please?
[Sonny] so I just wonder who I'm talking to
thank you so could you tell me what does this
referral say? [Maria] so the referral says let's see the son is verbally abusing the father
and refuses to get a job and that the
son yells at him all the time and the
father wants him out but the son won't
go [Sonny] so someone is saying this about me? [Maria] if
you're the son yeah. [Sonny] yeah I'm the son and it's saying I've abuse him? [Maria] yeah
[Sonny] Did Max call this in? [Maria] no [Sonny] somebody else did? [Maria] I don't know who called it whoever
refer to the case I don't know who it is.
[Sonny] I have every right to know who called
this in this is a load of BS I take
great care of Max. [Maria] I'd really like to
talk to Max. [Sonny]  you know what you don't need to talk to Max he isn't here anyway I
don't get what any of this is like
coming from. [Maria] it's really important that I
talk to Max. [Sonny] I told you he is not here. [Maria] well maybe I'll just have to come back
another time when he is here. [Sonny] that's a good idea hey but let me. What is it you've been writing on
here? [Maria] this is a tablet it has a referral on it. [Sonny] and a referral from who? [Maria] I already
told you I can't tell you that so I'll
be going. [Sonny] you're violating my rights get out you're
right go you should be going. [Maria]  I'm going  I'm going. [Sonny] please leave
please keep going
almost there come on.
[DOG BARKING]
