This country prides itself on the idea
that consumers get a fair go.
The Consumer Action Law Centre is here to
ensure that Victorian consumers get just that.
 
Consumer Action offers free, independent
and confidential legal advice to
Victorian consumers with trader disputes.
Our lawyers have expertise in a wide
range of consumer law matters.
These include banking and credit
disputes,
debt collection, retail rights, utilities,
insurance, car sales. We can offer simple,
one-off advice, assist callers with
navigating the legal system
or in some cases represent clients in
a legal capacity.
Our phone lines are open 10 a.m. until
1 p.m.
on 03 9629 6300
or for country callers 1300 881 020
 
We also publish a range of self help kits to educate and empower Victorians.
They are available on our website at
consumeraction.org.au
