- T.G.I. Friday's is a really
ambitious growth strategy.
An Area Manager now has the ability
to go to any one of our
80 of the U.K. stores
and take Microsoft Dynamic 365,
have it on the screen and
review the relevant information
that they need in real time
and make the decisions, make
the points they need to make
with the management team,
so they can be a more efficient,
more productive, and
more profitable store.
That means that they
don't have to prioritize
coming back into head office,
which might, often, lose them a day or two
out of their routine.
- If I'm out in the field,
doing a financial audit,
I can always just log on in the store
and work remotely from that
store and get more work done,
not have to come back down to the office
to actually get into that
secure network, you know.
- If the general managers
can accurately forecast
their sales by day, it sets
up their whole week and month
because on the back of that
they schedule their laborers
and they also schedule their
food and stock ordering,
which impacts us in finance.
Lower stock, less wastage,
it's definitely gonna push the boundaries,
enable us to grow as a business.
- Office 365 has really enabled us
to become more integrated
as an organization
so with everything now in the cloud,
we can access Microsoft Dynamics 365,
Power BI, through a browser.
It's gonna revolutionize the way
that we make the decisions
that need to be made.
- This impacts any field based person,
whether they work in property,
working on a new
acquisition of a new site,
or whether they're in
HR, and out in the field.
It gives them access to the data
of which every format they can use,
they can use it on their phones,
they can use it on their iPads,
it's there, it's ready for them to use.
What we're seeing now is the I.T. strategy
is actually leading the business.
- It's been a godsend for our
business solutions department
who look after our I.T.
The idea that we don't
have an in house server
that needs to be maintained,
upgraded continuously,
Microsoft now does all of that for us.
Microsoft Dynamics, being
hosted in the cloud,
has now really given us
the ability to streamline
and focus on our core business processes,
it gives us a really great platform
to do what we need to do in our day job.
