We're here today with Wanye Banks, who's been
doing business with Pallet Chief
He bought his first machine in the year 1999.
He bought a Pallet Chief II with a Standard
Stacker from us, and now here we are 2019
and Wayne's here in the shop with
another machine.
Wayne on that PC II, how long did you have 
that machine?
I ran that machine probably 12 to 13
years.
12 to 13 years?
Did you have good luck with it?
Had real good luck with it.
Real successful.
We averaged around 400-450 pallets a day 
with that thing.
And y'all were hand nailing then, weren't
you?
Right.
That was a big increase, wasn't it?
Big increase!
The men were real happy.
You and your son are in the pallet business
now, is that correct?
That's correct.
Now, back when you had that PC II, 
if you had any question or problems-
I mean, I know I'm with Pallet Chief, 
but did we keep you going?
Oh yeah!
As a matter of fact, that machine was real,
real reliable!
We had very few problems with that thing.
Matter of fact, I could call Pallet Chief
and what little problem we had, we could solve it
you know, over the phone.
Had very little problems with that thing.
That was a good machine- real good machine!
Now, you may or may not know this, but that
machine you bought in 1999
The only difference in that machine and a PC II today
The only thing we've really changed on it is
we've got a fast-adjust
where you can adjust 
the pallet setup in and out.
Change-over has just came down to
just about 5 minutes you can
change-over from one size to the next.
We've made that change to it, and our fire
bar down on the side
like your machine, it rotated
See now, we have a fire bar with two proximity
switches so that bar doesn't have to move anymore.
And the extra thing you get out of that is
that you can pick the bar up, roll it half around
and then you've got a different pattern
setup on there.
So for a change-over, it makes it just
that much quicker.
It really does, yeah.
But, did you know that's really the only two
changes
from 1999 til today that Pallet Chief 
has had to make on that machine.
Because a Pallet Chief II has been our biggest seller
It's the most reliable pallet machine on the market
and it doesn't take an electrician
or anybody that may be mechanical or whatever
to work on a Pallet Chief
We kept it simple then, 
we've kept it simple now
and because of that anybody can buy one, own one,
and you're not going to have downtime 
like you do with some of the more expensive machines.
Wayne has a Pallet Chief III now 
and the guys are working on it in the background
You can see the machine- 
it's had a pallet or two
built on it.
Well, he decided he wanted to get kind of
a little freshen up on it
had a little problem he couldn't quite figure out
so we made time, he brought it in
and we'll probably have it back on the truck 
here in just a little bit.
take care of his problems, we're going
to do some run-throughs with it
and then you're gonna go right back to work with it.
Oh yessir! 
Hopefully tomorrow we'll be building pallets on it.
Building pallets tomorrow, you know
So Wayne here, the machine he bought in 1999, turns
out the guy went out of the pallet business,
so now Wayne's gonna go back and try to buy
his original machine.
Now if you do, Wayne
and you want to put the new fire system on it,
we can do that for you.
That would be great.
We'll take that and give you that option
put that new fire system on it,
so you can turn around and do quick change-overs 
on it if you want to.
That would be great!
That was upgrade that has really been a good one for Pallet Chief,
and it's one that we put on all of our machines now.
So we'll be glad to help you out with that.
Thank you so much!
And I'm gonna get it
If I get it, I'm gonna bring it to you guys,
you guys fix it, so Wayne can come pick it up 
and I know it'll be like brand new again.
There you go!
Wayne, is there anything you'd like to add
about the Pallet Chief?
No, except it's a real durable machine and
I would recommend Pallet Chief to ANYBODY!
They are well-built, and easy to operate machines,
and they stand behind what they sell.
Well we appreciate that, we really do!
And this machine here is
if you're wondering, this machine here
is 13 years old, I believe.
It was built in '05, so 13-14 years old.
And usually
a Pallet Chief
when it's out on the market
usually if you see a used one and you want a Pallet Chief
you better pick it up quick- they get gone,
don't they.
They get gone
They don't stay long!
That's true
And we appreciate customers like Wayne that
trust us and believe in us to where
he bought a new machine the first time, and this time
he wanted to try a used one
but we appreciate the fact that
you could have gone anywhere, Wayne
you could've bought anybody's machine,
but you thought that you had a good enough
service with Pallet Chief
that you gave us a shot
even if it was on a used machine.
That's true, and the pallet machine that I
bought originally, I was able to service
and the stuff I got out of that one was good,
so when this Pallet Chief machine I got now came up,
I said "That's the machine me and
you oughta get, son."
Me and my son are in this business together.
He said, "Dad, let's go get it- 
let's go get it!"
He said, "If there's anything wrong with it,
you can call Pallet Chief and they can get 
us going."
That's right.
And so you snatched it up before somebody
else?
Exactly right!
And that's what we've found out as a company.
Somebody calls us and asks us about a used machine
we never see them, 
we never get a hold of them.
So we'd like for you to consider us the next
time you're looking for a pallet machine.
And thank you, Wayne.
We appreciate you trusting us again, even
with a used machine.
And folks, he bought it used, but we're helping
old Wayne out.
We want to keep our machines going to where
you'll keep buying a Pallet Chief.
And ol' Wayne
once this thing gets to 
making him some money
he may come back and buy a new one from us.
We'll be looking forward to it.
Oh, definitely so- definitely got plans to do that!
Well, thank you- we appreciate you watching
If you need a pallet machine, listen to Wayne:
"Call Pallet Chief!"
