Freud had some interesting things to
say 
there's some things that aren't very
interesting and he had this as well
nevertheless, historically he identified
and made explicit the fact a human being undergoing change
stepping into the unknown and they're going to be extremely sensitive to signals
non-verbal as well as verbal but especially non-verbal
from the only stable
reference point that they have mainly
the idea of change with psychiatrists
psychoanalysts or whatever
so, in order to protect the integrity of these clients 
he faced them away from him on a couch
so they could not be influenced by the visual imput
of his physiological responses
I aplaud this, I think that there's a special
relationship in a change process
where by you do any of position cotent
because this person is gonna be very responsive to your need
and you don't want that, you want them to find their own way
your job is to create a context where they develop their own choices
not were you present them in business many use their
quite justified, 
I got a CEO and go: Boss
he's just giving me a...delegated a... a new project to me
and I go: boss, thanks for your confidence in me 
may I ask you a series of questions
and make sure I have a clear understanding
clear understanding of what is you want me to do
you just created by framing, that's a frame 
you just created by framing the opportunity to interrogate the boss 
 Which if you just started doing would not be acceptable in many traditional forms 
but you justified with the frame 
in order to make sure I deliver the profit that you delegated to me 
this project
may I asked you a series of qualification questions
and, I mean, if the boss says no, go find another job anyway
you don't want to deal with people like that
this is...now, instead of doing...Freud
tie his hands behind his back
by facing the client away 
obviously the voice quality differences still codes all this information 
so, it was not an effective filter
but there's a statement that I think we should take seriously 
about the ethics of change work
instead of reducing your hands movements, use them
so, we discovered Lisa was working with
I'm sorry... Sara
with Sara and I went over to her and said
you're doing this quite well but I like you to do is to see
as the story teller, whether you can use the natural movements in the story
to specify the representational system
I'm moving that she's gonna give you
that you should then have to respond to it
so, this is an unquestionable experiment and the she said as a matter of fact
Oh my g...I've been doing that already
so...this...I propose that you use it all
you are an actress
you have the key part in a...
particular play called "Theory of the Absurd"
and so use it all
instead of having reducing your eye movements
use them but use them systematically to take the person to the representational system 
which is either missing or they're avoiding
which they seem to have difficulty
and so they can operate...
and the gift is quite remarkable 
it changes the perceptions of their life
so, use this special talent
and make use of it by using it in systematic action
that would be my recommendation
