— Antoine Camus!
— Hi Jeff, thanks for inviting me, I appreciate it.
— Thank you so much for coming on.
So, I’d like to start by having
you tell us which kind of company is yours,
give us some background,
and tell us what's important in your business.
— We’re a France-based
small company,
we’re renowned for
quality management
the way we embed quality
in our tools and processes,
so collaborative tools and solutions
like yours are very important for us
because we can really adapt
the workflow to what the clients are looking for.
— That’s great. So tell me a little bit about
the specific things you do to ensure the quality in your translations.
— Basically we have
a workflow that we adapt around the client.
Adapting to the client’s requirements.
We try to be very collaborative in the way we interact.
We share up-to-date translation memories,
up-to-date glossaries,
and this is important because at the end of the day
you shape quality collaborating with your client, the reviewers,
with the project managers, and by collaborating
in real time with clean translation assets is how
we achieve quality using tools
like Smartcat.
— OK. So, I know that there are some solutions
in which basically you have a translation memory
and then send a copy to the translator, the translator
works on it then sends it back.
I guess you determined that if that doesn’t work
Smartcat allows you to be more collaborative?
— You’re absolutely right, Jeff.
You just nailed it.
You have an end-to-end solution.
Which is to say the whole way we were dealing with translations
was our client sending the project to the manager,
the manager to the translator, the translator back to the manager,
the manager to the reviewer, the reviewer back
to the manager, the manager back to the client,
the client to his reviewer, and then back to a translator,
and then we‘d need the final version to integrate it all.
This is over. So now, we’ve got an end-to-end tool
like yours. Everything is online
integrated in one process, and everybody,
on the client side, our side, our teams
gets access to the same workflow, same project,
same database, same clean assets.
— That’s a great thing to identify,
in terms of what’s important to your workflow.
Can you tell us a little bit about the point in which Smartcat entered your world and what was that change like for you?
— We’ve talked about...
The way we see things
we were really looking forward to adapting
to a real end-to-end translation system.
What I’m seeing is that in the cunning way
you developed your tool
you are integrating a CAT tool
in the platform, which is a core feature,
and project management features,
vendor management features, payment features,
which is to say that soon we’ll be able to
manage the translation chain with your tool only.
This is what we’re looking forward to because...
We can’t afford... It’s a competitive industry, we can’t have
six thousand technologies, we need to be efficient,
we need to be productive, we can’t work with a lot of tools.
This is really helping us be more productive,
creating and delivering quality output to our clients.
— It‘s fantastic to hear that you found an automation
solution with us that fits with the direction your business is going.
Can you tell me where you think things might go
with your business and the industry and how to follow trends moving forward?
And if you think Smartcat is linked to that,
feel free to talk about that as well.
— A very important feature that you’re good at...
We were talking collaboration, but integration is key.
Which is to say, you have to integrate upstream
to the CMS of your client, the content database.
And you’ve got to deliver the translation output
seamlessly back to the database, and you do that very well.
You integrate very well with the client,
and then with side parties.
For example, I said quality is key for us
and you integrate with quality assurance tools,
so the way you develop APIs to integrate
with side-party systems is something we like very much
because this is really the future. We see the future in collaboration, in integration, and with one single system,
and I see you going in this direction
paving the way for us.
— I have to say, I agree. We see the same things.
Clients need more content, faster,
and it needs to be...
Input and output in a very simple fashion.
So you’ve discovered that
Smatcat has a flexible API,
you can move content
in and out as you need.
I’m really happy to hear we’re fully aligned.
These conferences are great to find out we’re heading in the same direction.
— Thank you for having us, thank you
for inviting us, it was a pleasure. And congratulations!
— Oh, congratulations to you, and I’m sure there will be
more congratulations in the future as well.
Very nice to meet you, thank you.
