Hi there this is Mark McRae. And I want
to talk to you about running your team.
Because one of the things I've noticed
with teams is that what they don't like
is lack of control. What they don't like
is when they themselves don't know or
understand a task. And a great example of
this is whenever I suggest to people
that they hire an outsourced person, they
don't really have the procedures in
place but they hire the person anyway.
And the outsourced person will inevitably
outwork the person who hired them.
Because they are constantly chipping
away at the job that they were
specifically given to do and because it
wasn't really well documented, what they
have to do is usually not enough to fill
a day. And I've seen a lot of people who
had to take a step back after they hired
somebody and really think about it: This is
a really productive person and I haven't
given them enough information to be
productive. And it's the same with your
your own internal staff. You you might
not know it, but if they feel that they
are not given direction properly, they
always feel uneasy. There's nothing more
rewarding for someone than when they've
been given a task, they understand the
task, there's, you know, it's measured, they
have enough time to do it, they can feel
like, "I've accomplished something!" and
they can feel that reward for having done a
day's work. But when they go in there and
you're not too sure what you should be
doing yourself, it drifts. It permeates
through your organization. That's why
it's imperative that you have your
business proceduralized and you've got
policies and procedures in place where
everybody knows exactly what they're
doing and what's expected from them.
And it's quite surprising, 
I thought it was, I was
quite surprised that a lot of people will
actually leave a company because there's
no direction inside that company. 
So just think that through.
You know, if you want to have a really
productive company the people inside
there will be productive. They want
to be productive, but they need you to
lead them and show them exactly what
needs to be done.
Thanks for listening, and if you 
need help with your business
you can reach me at 
markmcrae.com
