the shift in employment patterns and the
shift in the way we work and live is a
little bit nuanced when uber came along
they didn't redesign the taxi they
didn't change the technology of the car
what they did is they changed the way we
thought about a journey they also
changed the way you pay for a taxi so
you know you get to your destination you
have to worry about finding your purse
or your wallet or a credit card or cash
because you just use the app but there
was another part of this was quite
interesting in the u.s. uber employs
over a million drivers on a full-time
basis it's a big big employer in the
United States but 30% of ubers drivers
in cities like New York had never had a
bank account now this is a problem
because they used to drive yellow cabs
and get paid in cash and now uber saying
you need a bank account a plastic card
to get paid so what they did is uber
said well we need to make it easy for
drivers to get a bank account so in the
driver app when you sign up as a driver
for uber they allow you to sign up for a
bank account in doing so uber became one
of the largest banks in the United
States for small business entrepreneurs
now you probably don't think of uber as
a bank but they had to enable access to
banking services to fix this problem of
recruiting drivers and this is a good
indication of the sort of design changes
we're seeing as a result of technologies
like uber banking and other you know
payment services and things like that
are becoming integrated into our life
because of the technology of smart
phones will soon have augmented reality
glasses and all of these sorts of things
that will integrate technology into our
lives more fully
