From the Florida Department of Children and Families
You just submitted your application
Whats next
This informative video will guide you on the steps that take place after you submit your application
It may take up to 30 days to process your application
(longer if you need a disability determination)
you may sign up for email notification in your MyACCESS Account
when you sign into your MyACCESS Account you may click this link to select paperless or email notification
If you are not able to go online, we will send your notifications by US mail
Here is some information to help you understand the steps used to process your application
Step 1 - Your application is reviewed to see if you need an interview.
Some types of benefits like Food Assistance and Temporary Cash Assistance do require an interview
After submitting your application, please allow 5 days before you contact us with questions
You can check you MyACCESS Account 24 hours a day 7 days a week for case information
the web address is myflorida.com/accessflorida
If you need an interview, we will call you within the first 5 days at the phone number you provide
If we can't speak to you we'll leave a message and send a notice with our contact information.  
Please return our call as quickly as possible
During your interview we will ask questions about your household situation
you may also be asked questions to help us verify your identity
Step 2 - You may need to provide additional information. 
We will provide a notice to you with details of what is needed
The notice will give you a deadline to provide the required information
You may need to provide things like -
Proof of identity, citizenship and non-citizen status 
Proof of earned and unearned income for each household member
last 4 weeks of check stubs with gross ammount you were paid
any notices from Social Security or Veterans Administration benefit awards 
you can provide your documentation a number of ways
By Mail
By Fax
Upload the documents to your MyACCESS Account
or turn the your documents in at a local office or community partner site
Please allow up to 3 days for us to receive and show the information in your MyACCESS Account
Step 3 - It may take up to 30 days to process your application (longer if you need a disability determination)
You can check you MyACCESS Account 24 hours a day, 7 days a week for case information
Step 4 - Your application processing is complete and your eligibility has been determined.
If you are eligible for 
Food Assistance or Temporary Cash Assistance you will receive your Electronic Benefits Transfer or E.B.T. card by mail within a few days
If you do not receive your E.B.T. card within 7 days, or if you need help with your E.B.T. card, contact E.B.T Customer Service at 1-888-356-3281
If you are eligible for Medicaid, you will receive a Medicaid card in the mail for eligible household members
You can visit flmedicaidmanagedcare.com or contact Medicaid Choice Counseling for information on selecting a Managed Care Plan 
If you are not eligible for one or all benefits you will receive a notice in the mail and in your MyACCESS Account explaining the reasons why you are not eligible
We hope this video is helpful to you.  You can learn more about what happens after you submit your application
by visiting myflfamilies.com/access-whats-next
