US. TODAY WE'RE GOING TO TALK ABOUT 
BEST PRACTICES FOR DYNAMICS 365 
MAKING A MOVE TO THE UNIFIED INTERFACE. 
THE OBJECTIVES TODAY ARE SIMPLE. 
WE WANT TO UNDERSTAND THE VALUE 
OF THIS NEW UNIFIED INTERFACE. WE 
WANT TO SEE REAL WORLD EXAMPLES 
OF CUSTOMERS WHO HAVE MADE THAT 
TRANSITION AND MAKE SURE YOU LEAVE 
HERE WITH A PLAY BOOK OF HOW YOU 
ACCOMPLISH THAT TRANSITION YOURSELF. 
HOW MANY OF YOU ARE FAMILIAR WITH 
THE UNIFIED INTERFACE AND WITH THAT 
TERM MEANS? HOW MANY OF YOU ACTUALLY 
HAVE IT IN PRODUCTION? FANTASTIC. 
HOW MANY OF YOU ARE USING MOBILE 
SOLUTIONS? OKAY, VERY GOOD. SO I 
WANT TO FIRST START WITH DISCUSSING 
WHAT IS UNIFIED INTERFACE. AND A 
UNIFIED INTERFACE IS OUR NEW PRESENTATION 
CLIENT. IN SOME WAYS YOU CAN SEE 
A NEW PLAYER FOR ALL OF THE APPS 
IN DYNAMICS 365 CUSTOMER ENGAGEMENT. 
WE'VE GOT TO GO BACK A LITTLE 
BIT TO THE HISTORY TO UNDERSTAND
WHERE THIS NEW MODERN INTERFACE 
CAME FROM.
WE HAD A NUMBER OF CLIENTS OR 
SURFACES WHERE YOU WOULD CONSUME
DYNAMICS.
WEB, MOBILE, 
OUTLOOK, FOR THE SERVICE HUB EXPERIENCE 
MAYBE SOME OF YOU HAD A CHANCE TO 
PRODUCE. IN PREVIOUS VERSIONS, WE 
HAD A NUMBER OF DIFFERENT PLAYERS 
AND UI'S. THEY WERE INDIVIDUAL PIECES 
OF CODE, THE VIEWS, THE FORMS, AND 
YOUR CONFIGURATION. AND WE PLAYED 
THAT BACK FOR YOU ON THE DESKTOP. 
SOME GAPS AND DIFFERENCES BETWEEN 
THE TWO, IF YOU RECALL. OUTLOOK 
HAD ITS OWN AND THE SERVICE HUB 
HAD ITS OWN EXPERIENCE. WHEN WE 
MOVED TO THE DYNAMICS 365, WE MADE 
A LOT OF ADJUSTMENTS. OUR FIRST 
GOAL WAS TO MAKE SURE WE WOULD ACTUALLY 
CONCENTRATE OUR ENGINEERING EFFORTS 
AND INVESTMENTS IN REPLACING THE 
PLAYERS FOR MOBILE, OUTLOOK, AND 
THE SERVICE HUB WHILE MAINTAINING 
THE PARITY FOR YOU TO CONTINUE WORKING 
WITH YOUR PRIMARY INTERFACE ON DESKTOP 
WEB BROWSERS AND RETAINING THE WEB 
CLIENT. WE'RE MAKING MORE AND MORE 
PROGRESS OF ADDING FEATURES AND 
CAPABILITY TO THE UNIFIED INTERFACE. 
THAT MEANS TODAY WHERE WE ACTUALLY 
HAVE ENOUGH OF THE CAPABILITIES 
WHERE I FEEL CONFIDENT STANDING 
IN FRONT OF YOU AND ASKING YOU TO 
BEGIN THAT MIGRATION FROM THE WEB 
CLIENT TO THE UNIFIED INTERFACE. 
WHY ARE WE MAKING THIS INVESTMENT? 
WE HAVE A COUPLE OF INITIATIVES. 
ONE IS ACCESSIBILITY. OUR WEB CLIENT 
MADE IT HARD FOR US TO MAKE SURE 
IT WAS ADOPTABLE FOR SCREEN READERS. 
SO WE INVESTED IN ACCESSIBILITY. 
WE BUILT THIS UNIFIED INTERFACE 
FROM SCRATCH FROM THE GROUND UP. 
IT ALLOWS US TO MAKE SURE IT'S USING 
THE LATEST WEB TECHNOLOGIES, WHICH 
MEANS IT'S FASTER, IT'S MORE RESPONSIVE, 
IT'S MORE RESPONSIVE IN THE WAY 
THAT IT FILLS THE SCREEN NO MATTER 
IF YOU'VE GOT A SUPER WIDE HIGH 
DEFINITION MONITOR TO A VERY SMALL 
PHONE SCREEN AND EVERYTHING IN BETWEEN. 
WE ALSO REDUCED COMPLEXITY FOR THE 
ENGINEERING TEAM. THAT'S IMPORTANT 
FOR US. WHAT DOES IT MEAN FOR YOU? 
I DON'T CARE ABOUT YOUR COST. WHY 
THAT'S IMPORTANT FOR YOU IS OUR 
ABILITY TO MEET YOU WITH NEW FEATURES 
AND INVESTMENTS. YOU'LL BE ABLE 
TO REALIZE A LOT OF THE THINGS AND 
EXCITING TECHNOLOGIES AND ANNOUNCEMENTS 
THAT YOU SEE IN KEYNOTES FROM US, 
THAT YOU SEE IN CAPABILITY. WE HAVE 
TO MAINTAIN THE WEB CLIENT FOR YOU 
BECAUSE WE KNOW HOW TO CONFIGURE 
IT, KNOW HOW TO EXPECT. WE'RE FOLLOWING 
UP ON JAVASCRIPT. WHEN YOU'VE BEEN 
ON THAT CLIENT, WE KNOW WHAT TO 
EXPECT. WE STILL HAVE TO KEEP THAT 
AROUND FOR YOU BUT WE WANT TO MAKE 
IT CLEAR THAT UNIFIED INTERFACE 
IS THE PRIMARY EXPERIENCE GOING 
FORWARD. AND FUTURES ARE LAUNCHING 
ONLY IN THAT EXPERIENCE. WHY UNIFIED 
INTERFACE? FIRST OF ALL, THERE'S 
NEW UI. THERE'S A NEW MENU. WE KEEP 
FLIP-FLOPPING, CHANGING WHERE THE 
MENU IS, HOW IT LOOKS. I THINK THIS 
IS THE LAST TIME, I PROMISE. YOU 
MUST HAVE BEEN WITH DYNAMICS 365 
FOR A WHILE. THE MENU IS NEW, BUT 
IT ALSO REFLECTS A LITTLE BIT OF 
THE THEME AND EXPERIENCE THAT YOU'RE 
GOING TO EXPERIENCE ACROSS OTHER 
MICROSOFT WEB PRODUCTS OR OTHER 
PRODUCTS FROM MICROSOFT THAT USE 
THE NEW DESIGN LANGUAGE. SO ALL 
OF THE MICROSOFT PRODUCTS FEEL MORE 
HOLISTIC. THAT'S WHY A SPECIFIC 
LOOK AND FEEL FOR THE MENU. THAT'LL 
MAKE IT EASIER FOR USERS TO SWITCH 
BETWEEN OFFICE APPLICATIONS, FOR 
EXAMPLE, AND DYNAMICS. THIS SPEAKS 
TO SPECIFICALLY HOW ZOOMING OR TAKING 
UP AND USING THE BEST OF THE REAL 
ESTATE, IF YOU'VE GOT A 4K SUPER 
WIDE SCREEN, WE'LL TAKE ADVANTAGE 
OF THAT. AND I'LL SHOW YOU A DEMO 
OF HOW THERE'S A SPECIFIC CAPABILITY 
THAT LIGHTS UP. AND AS YOU GET SMALLER 
OR NEED TO ZOOM IN OR MAYBE BUMP 
UP THE SETTINGS ON YOUR MONITOR 
FOR THE ZOOM AND THINGS LIKE THAT, 
OUR UI WILL BE RESPONSIVE TO THAT. 
THIS IS A NEW RADICAL WAY. WE DID 
LAUNCH IT IN VERSION 9 SO YOU CAN 
EXPERIENCE IT. IT BECOMES REALLY 
IMPORTANT TO YOU WHEN YOU MAKE A 
MOVE TO UNIFIED INTERFACE. AND I'LL 
MAKE A PITCH WHY YOU COULD USE SOME 
CONSIDERATIONS AND WITH THAT MEANS 
FOR YOU. THERE'S ACTUALLY NEW WAYS 
TO DO DATA NAVIGATION AND EXPLORATION. 
HOW YOU FIND AND MOVE BETWEEN PIECES 
OF DATA, CHARTS, DASHBOARDS AND 
VIEWS. THERE'S NEW INTERACTIVE DASHBOARDS. 
NEW WAYS TO EVEN LOOK UP. WE CHANGE 
HOW LOOKUPS LOOK AND HOW EASY IT 
IS FOR YOU TO START SEARCHING FOR 
DATA AND THE LOOKUP AND HOW FAST 
YOU'RE GOING TO GET THAT DONE AND 
THIS NEW RECORD SET CONTROL. ARE 
YOU FAMILIAR WITH THAT? THAT'S A 
GREAT ONE. THEN IMPROVED FORM EXPERIENCES. 
THE FORM ITSELF WILL GET A LOT OF 
WORK ITSELF. REFLOW IS HOW WE'RE 
GOING TO TAKE A SECTION ON THE FORM 
OR A SET OF COLUMNS FOR FIELDS AND 
MAKE SURE DEPENDING ON THE SCREEN 
SIZE AND HOW YOU'VE DESIGNED IT, 
THE FIELDS AND SECTIONS REFLOW. 
WE CAN GIVE A GOOD EXAMPLE ON DESKTOP 
WHEN YOU DESIGNED YOUR FORM, YOU 
KNOW IT'S GOING TO LOOK DIFFERENT 
ON MOBILE BECAUSE IT HAS TO REFLOW 
TO A MUCH NARROWER SCREEN. OUR FORMS 
ARE FLOWING IN REAL-TIME AS WE GO. 
NO, NOT IN THIS SECTION. LET'S TAKE 
THAT. I DON'T HAVE AN ANSWER. THE 
QUESTION WAS, CONVERSATIONAL UI'S. 
AND I DON'T HAVE AN ANSWER FOR THAT 
TOPIC AT THIS MOMENT. THE REFLOW 
IS REFLOW SECTIONS AND FORMS. THAT'S 
WHEN YOU DO THE METADATA CONFIGURATION. 
CUSTOM CONTROLS, INCLUDING A LARGE 
SET OF OUT-OF-BOX CUSTOM CONTROLS 
THAT WE HAVE AND CUSTOM CONTROLS 
THAT YOU CAN START BUILDING. BUT 
REALLY, I'M GOING TO CONTINUE MY 
PITCH AND SAY THE INTERFACE IS THE 
ONLY PLACE WHERE PEOPLE WHO HAVE 
BEEN WITH DYNAMICS FOR A WHILE. 
WE'RE FINALLY HERE AGAIN. USING 
THAT TERM. WHAT WE MEAN BY THAT 
IS THE CONFIGURATION THAT YOU'VE 
DONE, YOUR FORMS. THE OUTLOOK EXPERIENCE 
IS MIMICKING OUR MOBILE EXPERIENCE. 
SO ONCE YOU GET ON THE UNIFIED INTERFACE 
AND YOU DECIDE FOR DESKTOP AND YOU 
UNDERSTOOD AND TEST IT FOR REFLOW, 
AND YOU TEST IT ON MOBILE, YOU CAN 
TAKE THAT EXPERIENCE TO OUTLOOK 
AND HAVE DYNAMICS BE SHOWN INSIDE 
OF OUTLOOK ON A MOBILE PHONE WITHIN 
THAT EXPERIENCE. BECAUSE OF ALL 
OF THAT TECHNOLOGY AND REFLOW THAT'S 
WORKING. EVEN BETTER, THE CONFIGURATION 
AND FEATURE SET ACROSS THOSE DEVICES 
IS NEARLY IDENTICAL. SO YOU'RE NOT 
WONDERING IF YOUR FIELDS WILL SHOW 
UP DIFFERENTLY OR PARITY IN THE 
WAY THAT WE'RE TREATING, FOR EXAMPLE, 
JAVASCRIPT AND APIS ON THAT FORM. 
YOU NEED TO MAKE SURE THAT YOU TEST 
FOR ONE INTERFACE AND YOU'RE NOT 
GOING THROUGH AND MAKING SURE, OH, 
NOW I'VE GOT TO HAVE BRANCHES AND 
THINGS AND DO DIFFERENCES THAT YOU 
HAVE TO POTENTIALLY DO BEFORE. OUR 
NEW OUT-OF-BOX CONTROLS ARE ONLY 
POSSIBLE IN THIS INTERFACE. WE'VE 
STARTED THEM ON MOBILE. IF YOU'VE 
SEEN THEM IN PREVIOUS VERSIONS ON 
MOBILE, YOU'VE GOT THE FIVE STAR 
RATING. YOU'VE GOT SOME SLIDERS 
AND TOGGLE SWITCHES THAT ARE FINALLY 
DIFFERENT FROM THE CONTROLS THAT 
LOOK NEARLY THE SAME FROM ALMOST 
A DECADE, INCLUDING THE POWERAPP 
CONTROLLING FRAMEWORK. IT'S GOING 
TO ALLOW YOU TO BUILD THESE CONTROLS, 
NOT ONLY FOR FIELDS BUT ALSO FOR 
VIEWS AND SUBGRIDS. SO IT'S REALLY 
IMPORTANT FOR YOU AND THERE'S A 
LOT OF SESSIONS IN THIS CONFERENCE 
AND BEYOND ABOUT THE POWERAPP CONTROL 
FRAMEWORK, BUT IT'S ONLY POSSIBLE 
WHEN YOU UTILIZE THE UNIFIED INTERFACE: 
IF YOU'VE EVER SEEN A POWERAPPS 
DEMO FOR THE LAST FOR YEARS AND 
YOU HAD A LEAVING OUT MOMENT, DON'T 
WORRY. YOU DON'T HAVE TO FEEL LIKE 
YOU'VE MADE A WRONG CHOICE GOING 
WITH DYNAMICS. I WANT TO HAVE A 
FREE FORM DESIGN AND DESIGN SOMETHING 
THAT LOOKS VERY PARTICULAR TO MY 
EXPERIENCE AND COLLECT DATA AND 
EXPERIENCES. YOU CAN HAVE YOUR CAKE 
AND EAT IT TOO IN COMBINING THAT 
WITH THE CANVAS APP EXPERIENCES. 
EMBEDDING IN THE POWER OF BI. YOU'VE 
SEEN THIS, YOU'VE HEARD THIS. WHAT'S 
SO DIFFERENT? ONCE AGAIN, IT'S A 
CONTROL THAT I CAN PLACE ON THE 
FORM SO NOW I CAN HAVE CONTEXTUAL 
POWER BI THAT HAS FILTERING. ONLY 
POSSIBLE ON UNIFIED INTERFACE FORUMS. 
WE BUILT THE UI FROM SCRATCH USING 
OUR MODERN WEB TECHNOLOGIES, BUT 
ALSO WE BUILT THE UI AND ALL THE 
CAPABILITY NOT ONLY ENABLES IT TO 
BE FAST BUT ALSO FAST FOR THE USERS 
IN TERMS OF QUICKNESS. IT'S QUICKER 
FOR USERS TO ACCOMPLISH TASK. FOR 
THE CUSTOMIZATION, THERE'S NEW APIS 
AVAILABLE FOR YOU IN JAVASCRIPT 
FOR THE FRONT END. YOU'VE LIKELY 
MADE MIGRATIONS ALREADY. BUT MORE 
IMPORTANTLY, THIS POWERAPPS COMPONENT 
FRAMEWORK THAT COMBINES METADATA 
WAYS TO FIGURE OUT CUSTOM CONTROLS. 
WHY DO THAT INSTEAD OF A WEB RESOURCE? 
YOU HAVE TO DO BINDING TO UNDERSTAND 
THE PAGE LIFE CYCLE. WE'RE GOING 
TO GIVE YOU A PRESCRIBED WAY TO 
BEHAVE AND WE'LL FEED YOU THE DATA 
AND IT'S A LOT MORE MODERN AND A 
LOT BETTER. DEVELOPERS LOVE THIS 
AND YOU'RE GOING TO LOVE THE VALUE 
GAINED FROM USING THOSE CONTROLS 
AND THE FACT THAT THEY REPLAY ACROSS 
ALL OF OUR UI'S. OBVIOUSLY IF YOU 
WANTED TO EXTEND THE USER INTERFACE 
BEYOND WHAT OUR FORM DESIGNER DOES 
IN UNIFIED INTERFACE TRADITIONALLY, 
YOU CAN GO TO ENHANCED. THE POWER 
THAT THE CANVAS APPLICATIONS BRING 
IS ALL OF THE POWER PLATFORM CONNECTORS 
AND BEING ABLE TO GO TO DATA WAY 
BEYOND YOUR DYNAMICS IMPLEMENTATION 
SO YOU CAN HAVE FINALLY DATA THROUGH 
THE ERP SYSTEM OR ANOTHER SYSTEM 
THAT YOU NEEDED TO GET AHOLD OF. 
AND THEN EMBED THAT APPLICATION 
INSIDE OF A FORM, FOR EXAMPLE, ON 
-- RIGHT INSIDE OF YOUR FORM. WHY 
TAKE ADVANTAGE OF THIS NOW? DYNAMICS 
365 VERSION 9 LAUNCHED ALMOST TWO 
YEARS AGO AT THIS POINT. RECENTLY 
JUST THE BEGINNING OF THIS HERE, 
AND THANK YOU FOR MAKING THAT CONVERSION 
WITH US, WENT ON THE LATEST VERSION, 
ONCE AGAIN ALLOWING OUR ENGINEERING 
TEAM TO FOCUS ALL OF THEIR EFFORTS 
ON MAKING SURE THEY SHIP NEW FEATURES 
TO YOU FASTER. BUT NOT EVERYBODY 
IS ON ONE VERSION. EARLIER WE DID 
A RAISE OF HAND, WHO'S FAMILIAR 
WITH THE INTERFACE AND USING IT, 
SOME PEOPLE RAISED THEIR HAND FOR 
MOBILE. GOOD NEWS. EVERYBODY ON 
VERSION 9, SO ALL OF YOU TODAY USING 
MOBILE, YOU'RE ALREADY USING UNIFIED 
INTERFACE BECAUSE THE MOBILE APP 
IS UNIFIED INTERFACE. SO I COULD 
STOP RIGHT HERE. I'M SURE YOU WANT 
TO FIND OUT MORE. THE NEW APPLICATION 
INVESTMENTS FOR MICROSOFT. THE NEW 
MICROSOFT MARKETING SOLUTION APPLICATION 
WAS BORN ONLY IN UNIFIED INTERFACE. 
THAT TEAM DID NOT WASTE THEIR TIME 
BUILDING A WEB CLIENT VERSION OF 
THAT. LATEST VERSION OF THE FIELD 
SERVICE SOLUTION THAT WE HAVE. YOU 
MOVE INTO UNIFIED APPLICATION ONLY. 
THERE'S NO MORE WEB APPLICATION 
VERSION OF THAT AS WELL. YOU THINK 
ABOUT THERE'S GOING TO BE MORE MOMENTUM 
AND URGE FOR YOU TO GET TO THE INTERFACE. 
THIS IS THE ONLY PLACE THAT WE'RE 
MAKING THE INVESTMENTS. SO LET'S 
TAKE A LOOK AT -- I'M GOING TO RUN 
YOU THROUGH A COUPLE OF MY PRESENTATIONS 
TO SHOW YOU THE DIFFERENCE OF THE 
UNIFIED INTERFACE, A COUPLE OF FEATURES 
AND TIPS AND TRICKS OF USING THE 
UNIFIED INTERFACE FOR YOU. IN THIS 
SCENARIO, I'M GOING TO RUN YOU THROUGH 
ONE OF OUR APPLICATIONS. AND THIS 
IS SPECIFICALLY JUST A CUSTOMER 
SERVICE HUB. SO YOU CAN DO THIS 
DEMO PRESENTATION TODAY. I WANT 
TO SHOW YOU A COUPLE OF NEAT THINGS 
SO YOU CAN TAKE IT HOME AND GET 
YOUR AUDIENCES EXCITED, YOUR BUSINESS 
STAKEHOLDERS, BECAUSE THERE'S TWO 
PARTS AND A LITTLE BIT OF A PLAYBOOK 
APPROACH. FIRST YOU WANT TO PRESENT 
IT TO SOMEBODY AND HAVE THEM SEE 
THE VALUE AND GET THEM EXCITED. 
WE'LL TAKE A LOOK AT HOW YOU TAKE 
YOUR SPECIFIC IMPLEMENTATION. YOU 
CAN REPEAT THIS AT HOME. YOU CAN 
SEE THAT THE MENU HAS CHANGED. THE 
MENU IS NOW ON THE LEFT SIDE. IT'S 
COLLAPSAIBLE. AND THEY CAN HAVE 
DASHBOARDS. ONCE YOU COLLAPSE THAT, 
YOU CAN STILL MOUSE OVER AND SEE 
THAT. DON'T HORIZONTAL SCROLLING, 
IT WAS A LITTLE CHALLENGING FOR 
USERS. YOU CAN CONTINUE TO GET SOME 
INVESTMENT HERE. YOU CAN SEE MY 
RECENT RECORDS HERE RIGHT IN THAT 
MENU, IT DOESN'T HAVE ITS OWN UNIQUE 
MENU AND I CAN STILL CONTINUE TO 
PIN OR UNPIN ITEMS HERE. EVEN BETTER, 
THESE PINNED ITEMS FOLLOW ME. WHEN 
USING THE DESKTOP, I'M GOING TO 
REALIZE THAT SAME PINNED ITEMS AND 
RECENTS ON A MOBILE DEVICE. WHEN 
I GO ON A MOBILE DEVICE AND I RECENTLY 
CREATED AN ACCOUNT AND CONTACT IN 
OUTLOOK, I WENT TO THE DESKTOP AND 
CONTINUED TO WORK AND MAYBE I NEEDED 
TO FILL OUT MORE OF THE OPPORTUNITY 
DETAILS, AS I'M DOING THAT, YOU'LL 
SEE THAT THE DATA DOES NOW FOLLOW 
YOU. ONE THING HERE IS OBVIOUSLY 
YOU'VE SEEN THE REGULAR DASHBOARDS. 
WE RENDER THAT FAIRLY WELL AND GOT 
A COUPLE OF IMPROVEMENTS IN IN HOW 
WE'RE PRESENTING THIS DASHBOARD. 
BUT ONE OF THE THINGS THAT UNIFIED 
INTERFACE DOES BETTER IS THAT WE 
HAVE NEW CLASSES OF DASHBOARDS. 
SO I CAN HAVE A DASHBOARD HERE THAT'S 
A LOT MORE DIFFERENT THAN WHAT YOU'VE 
USED BEFORE. ONE OF THE FIRST THINGS 
YOU'RE GOING TO NOTICE IS THAT THERE'S 
ACTUALLY A DATE FILTER. HOW MANY 
OF YOU HAVE A DASHBOARD THAT SAYS 
DASHBOARD FOR SALES RESULTS QUARTER 
1, QUARTER 2, QUARTER 3. YOU WANT 
THE LAST TWO QUARTERS OF HALF YEAR. 
IT'S A LOT OF WORK. THIS INTERACTIVE 
DASHBOARD HERE PROVIDES YOU THE 
CAPABILITY TO GO AND FILTER DATA 
RIGHT ON THIS EXPERIENCE. THE VIEW 
FOR THIS IS ALSO MORE SIMPLIFIED. 
SO I CAN SEE NOT AS MANY COLUMNS 
BUT THERE'S A SPECIFIC USE CASE 
WHERE THIS IS REALLY AMAZING. YOU 
CAN SEE VISUAL FILTERS HERE. SO 
NOT ONLY IN A REGULAR VIEW OR CHART, 
YOU ONLY SEE ONE AT A TIME. YOU 
CAN DRILL DOWN INTO THE RECORD. 
HERE THIS SPECIFICALLY ALLOWS ME 
TO FOCUS IN ONLY ON THE CASES THAT 
CAME FROM WEB AND UNDERSTAND THE 
CASE MIX HERE FOR MY HIGH PRIORITY 
ONES AND I'M ABLE TO START BUILDING 
A FILTER HERE. THAT'S A NEW EXPERIENCE. 
LET'S LOOK AT A LARGE SET OF DATA 
AND QUICKLY BE ABLE TO FILTER IT 
DOWN IN A VISUAL WAY USING THE CHARTS 
YOU USED TODAY. EVEN MORE INTERESTING, 
THIS COLOR FOR THE WEB IS ACTUALLY 
THE OPTION SET COLORS. IF YOU HAD 
OPTION SETS, YOU'LL SEE THE COLOR 
REFLECTED HERE. OUR CHARTS IN THIS 
AREA KEEP THE COLOR THAT YOU INTENDED 
TO. THAT'S DIFFERENT THAN OUR REGULAR 
DASHBOARDS. WE FILTERED DOWN ON 
THE WEB IN HIGH PRIORITY CASES. 
I'M ABLE TO SEE THESE CASES. WE'LL 
JUMP INTO ONE OF THE CASES AND SEE 
THE NEW FORM FOR A MINUTE. MAYBE 
I SHOULDN'T PICK A TRIAL NEXT TIME 
FOR A DEMO. OKAY. SO YOU SEE THE 
NEW FORM. THERE'S A BUNCH OF THINGS 
DIFFERENT. THE TIMELINE CONTROL 
LOOKS VERY DIFFERENT FOR YOU BECAUSE 
THE TIMELINE CONTROL FINALLY SHOWS 
ALL OF YOUR ACTIVITIES, NOTES, AND 
EXPERIENCES IN ONE VIEW. YOU SEE 
A NEW CONTROL HERE ON THE RIGHT. 
THAT ALLOWS ME TO SWITCH BETWEEN 
EXPERIENCES WOULD HAVE HAVING TO 
SCROLL DOWN. THIS IS OUR STACK PANEL 
CONTROL, SO YOU CAN DO A LOT MORE 
EXPERIENCES WITHIN THIS FORM. YOU 
CAN SEE OUR BUSINESS PROCESS FLOWS 
ARE STILL HERE. YOU CAN EVEN PIN 
THE BUSINESS PROCESS FLOW TO THE 
SIDE AND CONTINUE WORKING WITH THE 
FORM AND SWITCHING BEHIND OUR TABS. 
BUT IF I REMEMBER, I CAME TO THIS 
CASE BECAUSE I FILTERED DOWN MY 
PREVIOUS LIST BETWEEN HIGH PRIORITY 
AND CASES THAT CAME FROM WEB. I 
WANT TO SWITCH BETWEEN RECORDS. 
THERE'S A SMALL BUT AMAZING BUTTON 
JUST TO THE LEFT HERE IN THE TOP 
MENU BETWEEN THE NAVIGATION AND 
THE FIRST CONTROL. WHEN YOU EXPAND 
IT, THIS IS THE RECORD SET SELECTOR. 
THE VIEW YOU JUST CAME FROM THAT 
WAS FILTERED, THAT RECORD SET WAS 
CARRIED TO YOU ON THE FORM AND I 
CAN VISUALLY SWITCH THROUGH AND 
NAVIGATE WITHOUT LEAVING THE FORM 
ON THE SAME SCREEN. ONE OF THE THINGS 
THAT WE TALKED ABOUT IS HOW THIS 
UI IS RESPONSIVE. AS I'M ZOOMING 
OUT, THESE EXPERIENCES ARE MAINTAINING 
HIGH FIDELITY, SO IT'S NOT THAT 
I'M LOSING AND HAVING THINGS PIXELATE. 
ONE OF THE THINGS THAT WE DO IS 
IN THE MAIN TAB, SOMETHING INTERESTING 
HAPPENED TO THE CASES. IN THE STACK 
PANEL, ALL OF OUR CONTROLS ARE AWARE 
OF THE SIZE AND THEY CAN HAVE SPECIFIC 
BREAKPOINTS. IF YOU BUILD YOUR OWN 
CUSTOM CONTROLS, YOU'LL BE ABLE 
TO GIEN THE BREAKPOINTS AND HOW 
YOUR CONTROLS WILL RENDER DEPENDING 
ON HOW MANY CONTROL THAT SIZE HAS. 
FOR EXAMPLE, THEY'LL HAVE THE CONTROL 
EXPANDED HERE, THIS EXPANDED THERE, 
AND YOU START COLLAPSING THIS AND 
YOU NOTICED THAT MY RECENT CASES 
WENT FROM KIND OF THIS CARD VIEW 
BACK TO THE GRID VIEW THE MORE SPACE 
I GAVE THIS CONTROL. SO IF I EXPAND 
IT AGAIN, YOU'LL SEE THAT THIS WENT 
IN AND DISPLAYED IT IN A MORE FRIENDLY 
WAY BECAUSE IT DIDN'T HAVE AS MUCH 
REAL ESTATE FOR ME TO CONTRIBUTE. 
SAME THING IF I ZOOMED OUT. IF I 
HAVE A HIGH DENSITY 4K SCREEN, WE'LL 
TAKE ADVANTAGE OF THAT UI. YOU WANT 
TO SEE HOW YOUR FORMS RESPOND AND 
REACT AND YOU WANT TO UNDERSTAND 
WHAT KIND OF USE CASE YOU HAVE. 
DO YOU HAVE A CALL CENTER OR DO 
YOU HAVE A FIELD FORCE THAT HAS 
MANY DIFFERENT MACHINES? DO YOU 
HAVE NONCAPTIVE USERS USING THEIR 
OWN PERSONAL MACHINES? YOU CAN TEST 
AND UNDERSTAND THAT THE IT'S GOING 
TO MOLD TO THEIR SHAPE. SOMEBODY'S 
WATCHING SPORTS ON THEIR PHONE. 
SO WE SHOWED THE RESPONSIVE DESIGN 
HERE IN THIS. ONE OF THE THINGS 
THAT YOU'LL PROBABLY SAY, OKAY, 
THAT WAS NEAT. YOU SHOWED ME THE 
NEW INTERACTIVE DASHBOARDS. THAT'S 
A VERSION OF US IMPROVING A CAPABILITY 
OF US, LETTING YOU BASICALLY IMPROVE 
THE QUICKNESS OF ONE OF THE NAVIGATIONAL 
EXPERIENCES. BUT YOU'LL PROBABLY 
HAVE YOUR USERS AND STAKEHOLDERS, 
YOU'LL NEED TO PROVE THAT THIS IS 
NOT DRASTICALLY DIFFERENCE THAN 
YOUR EXPERIENCE. I RECOMMEND DOING 
-- I'M GOING TO GO SIDE BY SIDE 
IN THIS EXPERIENCE. I'LL GIVE YOU 
A DEMO TIP. I'M GOING TO OPEN THE 
NEW EXPERIENCE AND ALONGSIDE OF 
IT I'LL OPEN THE TRADITIONAL ONE 
AND I'LL COMPARE THESE DASHBOARDS. 
CASE MANAGER DASHBOARD. THIS IS 
NOT WORKING, RIGHT? WHAT YOU CAN 
DO IS WINDOWS LEFT AND WINDOWS RIGHT 
AND LINE THEM NEXT TO EACH OTHER 
IN A WEB BROWSER. WHEN YOU DO THIS, 
THERE'S DIFFERENCES YOU'LL SEE. 
YOU'LL SEE DIFFERENCES IN THE WAY 
THE WEB CLIENT AND THE UNIFIED INTERFACE, 
THEY'LL REFLOW AND MAYBE BREAK AT 
DIFFERENT POINTS. BUT YOU'VE GOT 
THE SAME DATA. ONE THING EVERYBODY 
WANTS TO KNOW IS DID YOU MOVE MY 
DATA, IS THIS A NEW APP, IS THIS 
A NEW EXPERIENCE? IT'S THE SAME 
EVERYTHING THAT YOU'VE DESIGNED. 
ONE OF THE THINGS THAT I RECOMMEND 
AND MANY BROWSERS SUPPORT THIS, 
WHEN YOU ZOOM OUT, YOU CAN SEE MORE 
OF THE EXPERIENCE WHAT YOU'RE SEEING 
HERE, THAT MY EXPERIENCE HERE IS 
BEING RESPONSIVE. WHAT I RECOMMEND 
DOING IS GOING KIND OF SIDE BY SIDE. 
LIFT UP THIS DASHBOARD. OBVIOUSLY, 
THERE'S NOT A COMPARISON WHEN WE 
TALK ABOUT MOVING TO THIS INTERACTIVE 
DASHBOARD. BUT IF WE GO TO ONE OF 
OUR CASES, SEE THE EXPERIENCE DIFFERENCE 
HERE. AND I KNOW THERE IS AN OBVIOUS, 
OBVIOUS THING HERE WHICH IS DENSITY. 
AND WE'RE DEFINITELY WORKING ON 
THAT. YOU'LL FIND THAT IN OUR RELEASE 
NOTES FOR THE NEXT WAVE THAT WE 
ARE WORKING ON DENSITY FOR OUR UNIFIED 
INTERFACE. YOU'LL BE ABLE TO SEE 
IT. YOU'VE GOT THE SAME ACCESS TO 
THE VIEWS, SAME PERSONAL VIEWS, 
ABILITY TO CREATE PERSONAL VIEWS. 
STILL HAVE THE ABILITY TO SHOW A 
CHART JUST LIKE YOU DID BEFORE. 
IT COMES FROM A DIFFERENT PLACE, 
BUT THAT'S FINE. ONE THING THAT 
THIS VIEW HAS IS THAT I'M ACTUALLY 
ABLE TO TAKE THOSE INTERACTIVE DASHBOARDS 
AND USE THEM IN A VIEW. I DIDN'T 
HAVE TO USE THE INTERACTIVE EXPERIENCE. 
I CAN CONTINUE TO USE IT HERE AND 
NAVIGATE. THAT'S SOMETHING YOU DON'T 
HAVE ON THE EXPERIENCE ON THE LEFT 
OF THE LET'S GET TO THE FORMS BECAUSE 
THAT'S ACTUALLY WHAT WE CARE ABOUT. 
MAKE SURE I OPEN THE SAME ONE. SAME 
THING HERE. YOU WANT TO PLAY WITH 
THE ZOOM TO BE ABLE TO JUST SHOW 
A LITTLE BIT OF THE DIFFERENCE BECAUSE 
YOUR FORMS ARE NOT REALLY DESIGNED 
HERE. WHAT YOU'RE REALLY SEE BASICALLY 
WHEN YOU SPLIT YOUR SCREEN IN TWO 
IS MORE OF A TABLET VIEW IN THAT 
EXPERIENCE. ALL RIGHT. ONE OF THE 
THINGS YOU WANT TO DO IS YOU WANT 
TO ZOOM OUT AND ZOE THIS RESPONSIVENESS 
OF THAT EXPERIENCE, THAT ON THE 
RIGHT YOU'VE GOT THINGS FLOWING 
AND ACTING, BUT YOU'LL SEE THAT 
EXPERIENCE IS THE SAME. TO SET IT 
UP FOR YOURSELF -- WE'LL GIVE UP 
ON WEB CLIENT OVER THERE. DON'T 
DO WHAT I DO. DON'T DEMO FROM THE 
TRIAL ENVIRONMENT ON CONFERENCE 
WIFI. HOW DO I SET UP A SIDE-BY-SIDE 
DEMO AND USE A CUSTOMER SERVICE 
HUB? WE DON'T USE THAT. WE USE YOUR 
OWN APP. WHAT DO YOU MEAN BY APP 
ALTOGETHER, BY THE WAY? SO LET'S 
GET THROUGH THAT. THERE'S TWO WAYS 
TO REALLY KIND OF GET TO THIS INTERFACE. 
THERE'S A QUICK WAY THAT YOU CAN 
DO IT IN A NONPRODUCTION INSTANCE 
TO JUST SEE WHAT IS MY APP GOING 
TO LOOK LIKE IF SOMEBODY WENT AND 
DID A CONVERSION BUT I DON'T WANT 
TO DO ANY WORK AT ALL? THERE'S A 
UNIFIED ONLY INTERFACE SWITCH. YOU 
GO TO SETTINGS, TURN ON UNIFIED 
ONLY INTERFACE AND YOU REFRESH YOUR 
BROWSER AND YOUR APPLICATION THAT 
YOU'VE DESIGNED AND BUILT WILL AUTOMATICALLY 
RENDER AS YOUR EXPERIENCE. IT'S 
IN SETTINGS. WE'VE GOT A DOCUMENT 
FOR YOU. YOUR DEFAULT APPLICATION 
IS GOING TO RUN? WHAT DO YOU MEAN 
BY DEFAULT APPLICATION? YOU GO TO 
DYNAMICS URL AND GO TO FORWARD SLASH 
APPS AND SEE WHAT'S DEPLOYED. IN 
THIS EXPERIENCE HERE YOU SEE DYNAMICS 
365. AND I'VE RENAMED MINE TO OLD 
APP. MAYBE YOU'VE BEEN WONDERING 
WHAT THAT SETTING WAS WHEN IT SAID, 
WHAT DO YOU WANT TO NAME YOUR APP? 
I LOVE THAT MY APP IS CALLED DYNAMICS 
365, SAID NO BUSINESS OWNER. YOU 
CAN RENAME THIS. WHAT ARE YOU GOING 
TO NAME YOUR APPLICATION, CONNECT 
FOR SALES PRO OR WHATEVER YOU MADE 
UP A NAME FOR YOUR CRM SYSTEM. YOU 
CAN RENAME THIS HERE. SO I JUST 
RENAMED IT TO THE OLD APP SO IT'S 
VERY CLEAR AND OBVIOUS. YOU CAN 
SEE ALL THE OTHER APPS THAT ARE 
DISPLAYED HERE. IN THIS EXPERIENCE 
HERE, AND OBVIOUSLY I'M LOCKED DOWN 
AS A CUSTOMIZER, I CAN GO AND SHOW 
AND HIDE THIS APPLICATION FOR MY 
USERS. BUT IF I'VE CHOSEN THE APPLICATION 
TO BE FORCED TO RUN IN THE UNIFIED 
INTERFACE ONLY, IF I OPEN IT, THIS 
IS EXACTLY THE APP YOU'RE USED TO. 
IT'S GOT YOUR SALES AND NAVIGATION. 
IF WE RUN UNIFIED INTERFACE ONLY, 
SAY YES, AND AS ALL OF YOUR USERS 
DO, JUST GO TO THE URL AGAIN, YOU 
CAN SEE THIS APPLICATION BEING RENDERED 
IN UNIFIED INTERFACE. IF YOU ONLY 
HAVE A LITTLE BIT OF TIME TO PLAY 
WITH THIS INTERFACE, JUST GO HERE, 
FLIP THAT SWITCH. THE BEST PART 
ABOUT IT, IT'S FULLY REVERSIBLE, 
SO YOU CAN TURN IT BACK OFF. SOMETHING 
DIFFERENT HAPPENED. WHEN I WENT 
TO THE URL BECAUSE I'M A CONFIGURE 
IT'LL PRESENT YOU THE OPTION OF 
SELECTING WHICH APPLICATION. IF 
YOU LOG IN TO OUR MOBILE APPLICATION 
RECENTLY, THAT ALSO SHOWS YOU APP 
EXPERIENCES. SO THAT EXPERIENCE 
FOLLOWS YOU. IF YOU ONLY HAD ONE 
APPLICATION, OBVIOUSLY THE MOBILE 
APPLICATION IS GOING TO LOG IN TO 
THAT. AND SAME THING HERE FOR THE 
APP EXPERIENCE. IF YOU TURNED ON 
UNIFIED INTERFACE ONLY AND THE USER 
HAS ACCESS TO ONLY ONE APP MODULE, 
THEY'LL LOAD STRAIGHT INTO THAT 
APP MODULE. THEY HAVE AN EXPERIENCE, 
THEY GO TO AN URL THAT'S BOOKMARKED 
FOR THEM FOR THE LAST FEW YEARS 
AND THEY WANT TO EXPERIENCE THAT 
APPLICATION, YOU'LL BE ABLE TO SUPPORT 
THAT EXPERIENCE. NOBODY HAS TO BE 
FREAKED OUT. NOW THAT I'M SEEING 
THIS EXPERIENCE, LET'S GO TO THIS 
DEFAULT APPLICATION AND SEE WHAT 
HAPPENS. OH, WE SEE THIS APPLICATION 
RENDERED FOR US IN UNIFIED INTERFACE. 
YOU MIGHT NOT BE GETTING THE BEST 
EXPERIENCE BECAUSE YOU HAVEN'T TUNED 
IT. SO WHAT'S HAPPENING FOR THE 
PEOPLE IN THE AUDIENCE IS WE'VE 
TAKEN YOUR DEFAULT APPLICATION AND 
NOW RUNNING THAT ENTIRE APPLICATION 
ON UNIFIED INTERFACE. THIS IS THE 
QUICKEST WAY FOR YOU TO EXPERIENCE 
YOUR EXISTING CONFIGURATION AND 
SEE WHAT THAT LOOKS LIKE. BUT YOU 
DON'T HAVE THAT EXPERIENCE TO DO 
THAT SIDE BY SIDE DEMO. SO THIS 
IS WHERE YOU WOULD ACTUALLY UNDO 
THAT SETTING AND GET BACK TO WHERE 
YOU CAN ACTUALLY GO SEE YOUR LIST 
OF APPS. SO WE'RE GOING TO GO HERE 
AND DO FORWARD SLASH APPS AGAIN. 
NOW WE'LL GET BACK TO THIS LIST 
OF APPS. A COUPLE OF INTERESTING 
THINGS YOU CAN DO. WHEN YOU CLICK 
THE THREE DOTS, YOU CAN MANAGE THE 
ROLES. SO YOU CAN SEGMENT WHICH 
CRM REGULAR USERS ROLES HAVE ACCESS 
TO EACH APPLICATION OR DEFINE THE 
ROLE FOR AN APPLICATION ACCESS. 
YOU'VE SEEN SOME OF THEM OUT OF 
THE BOX THAT WE HAVE. SO WHICHEVER 
WAY YOU WANT TO DESIGN YOUR SECURITY, 
WE'RE HERE FOR YOU. AND IF YOU HAVE 
YOUR CUSTOM USERS ROLES, OF COURSE 
WE'RE GOING TO SHOW THEM HERE AND 
YOU CAN ASSIGN USERS TO THAT EXPERIENCE. 
I WANT TO WALK YOU THROUGH A QUICK 
WAY TO ACTUALLY CREATE A SIDE BY 
SIDE APPLICATION FOR YOURSELF IN 
UNIFIED INTERFACE. WHAT I'LL ACTUALLY 
DO HERE IS UNDO THAT SETTING FOR 
UNIFIED INTERFACE ONLY. WE'RE GOING 
TO GO CREATE A NEW APPLICATION. 
AND WE'LL CALL IT TESTING, WHATEVER 
YOU WANT TO CALL IT. AND WE'RE GOING 
TO USE AN EXISTING SOLUTION. THERE'S 
A LOT MORE INTERESTING FUN THINGS 
YOU CAN DO HERE WITH ICONS, THE 
WELCOME SCREEN. WE'RE GOING TO PICK 
THE DEFAULT SOLUTION AND WITHIN 
IT WE'LL SEE THE SITE MAP THAT'S 
CALLED SITE MAP. FOR THE SHARP-EYED 
IN THE ROOM, YOU CAN SEE THAT EVERY 
APP MODULE, EVERY APP GETS ITS OWN 
SITE MAP. THIS IS SCARY. YOU'RE 
GOING TO TO START MESSING WITH MY 
SITE MAP. WE'RE GOING TO MAKE A 
COPY. IT'S SAFE TO DO SO IN YOUR 
ENVIRONMENT. OBVIOUSLY DO THIS ALL 
IN DEVELOPMENT WHEN YOU'RE PLAYING. 
NOW WE'VE TAKEN THE DEFAULT SITE 
MAP, WHICH IS THE SITE MAP YOUR 
USERS ARE USING TODAY, AND IT'S 
GOING TO ADD LITERALLY EVERYTHING 
TO A NEW APP MODULE. AND SAVE THIS 
EXPERIENCE. SAVE THIS APPLICATION. 
PUBLISH IT. AND YOU CAN HIT PLAY. 
WE'LL LET THAT LOAD. AND NOW WHEN 
YOU GO BACK TO THE LIST OF APPS 
AND REFRESH IT, YOU'LL SEE WE'VE 
GOT OUR TEST APPLICATION. I CAN 
GO TO MANAGE ROLES AND SEE THAT 
ONLY ADMINISTRATOR AND CUSTOMIZER. 
I CAN CREATE A ROLE FOR MY PILOT 
USERS. MY BEST PRACTICE IS TO LOG 
IN WITH REAL USERS WITH REAL USER 
ROLES RATHER THAN AN ADMINISTRATOR 
TO EXPERIENCE THIS. WE'RE SEEING 
THE NAME OF THE APPLICATION ON THE 
TOP LEFT AND WE'RE SEEING OUR ENTIRE 
SITE MAP. SO SITE MAP CUSTOMIZATIONS. 
YOU'LL SEE THINGS. YOU'LL PROBABLY 
SEE THAT THE ICONS ARE MISSING. 
THERE'S A SPECIAL NEW TAB FOR ICONS 
WHERE YOU NEED AN SVG ICON FILE. 
IT SUPPORTS THE ZOOMING IN AND OUT 
AND LOOKS NICE AND FLUID FOR YOU 
NO MATTER WHAT RESOLUTION YOUR USERS 
HAVE. NOW YOU CAN PLAY WITH THIS 
APPLICATION. BASICALLY WHAT WE CREATED 
IS A COPY OF YOUR ENTIRE APPLICATION. 
OBVIOUSLY YOU AS A CUSTOMIZER WILL 
HAVE ACCESS TO IT AND ASSIGN ROLES 
FOR SOMEBODY ELSE TO PLAY WITH THAT 
EXPERIENCE. YOU'VE SEEN THIS AND 
NOW YOU CAN GO DO THAT SIDE-BY-SIDE 
EXPERIENCE. OBVIOUSLY YOU NEED TO 
UNDO THE RUN AS UNIFIED INTERFACE 
ONLY. AND YOU CAN DO THAT SIDE BY 
SIDE. OKAY. WHEN I'M READY TO TURN 
OFF THIS APPLICATION, WHAT DO I 
DO? I'VE ENABLED UNIFIED INTERFACE 
ONLY BUT I STILL SEE THE DEFAULT 
APPLICATION. MAYBE I'M GOING TO 
BUILD A NEW APP MODULE AND CONFIGURE 
EVERYTHING I WANT. HOW DO I GET 
RID OF THIS APP? YOU'RE GOING TO 
CLICK ON THESE DOTS AND SAY SHOW 
FOR OLD ROLES OR HIDE FOR OLD ROLES. 
AS A USER, I WOULDN'T SEE IT BECAUSE 
ON THIS CONFIGURATION, I ACTUALLY 
HID IT. WHEN THEY GO TO THE URL, 
THEY'LL LOAD STRAIGHT INTO THAT 
APPLICATION. IF THEY HAVE ACCESS 
TO MULTIPLE, THEY'LL SEE MULTIPLE. 
LET'S PAUSE AND TALK ABOUT WHERE 
YOU WANT TO HAVE MULTIPLE APPLICATIONS. 
I HAVE AN APPLICATION HERE CALLED 
RENEWAL SEASON. SO BECAUSE I CAN 
GO AND MODIFY MY APPLICATION AND 
SEE WHAT'S AVAILABLE IN IT, I KNOW 
THAT I HAVE A SPECIFIC FORMS, VIEWS, 
ACTIVITIES AND DASHBOARD THAT MY 
BUSINESS PROCESS NEEDS TO DO DURING 
RENEWAL SEASON THAT ARE DIFFERENT. 
SAME USER, SAME SECURITY MODEL, 
BUT I'VE TRIMMED OUT THE EXPERIENCE 
THAT ARE SPECIFIC TO ANY RENEWAL 
CYCLE, THAT HAS THE VIEWS AND DASHBOARDS 
ONLY RELEVANT TO THAT EXPERIENCE 
AND EVEN THE ENTITY AND I'M ABLE 
TO DESIGN AN EXPERIENCE HERE. IN 
THIS APPLICATION HERE, I PICK JUST 
A FEW DASHBOARDS RELEVANT TO THAT 
PROCESS. I STILL SEE MY PERSONAL 
DASHBOARDS IN THIS EXPERIENCE. I'M 
ABLE TO SEE JUST A FEW ENTITIES 
I NEED TO HAVE ACCESS TO. IF YOU'VE 
GOT A SUBGRID OF OPPORTUNITIES AND 
THINGS LIKE THAT, THEY'RE STILL 
GOING TO SHOW UP. BUT IT'S MUCH 
MORE SIMPLIFIED. HOW MANY OF YOU 
HATE THAT THE VIEW DROPDOWN HAS 
3, 000 VIEWS FOR YOU? OKAY. YOU 
CAN GO IN APP MODULE AND PICK JUST 
THE VIEWS YOU WANT TO SHOW TO YOUR 
USER. DOES IT BREAK MY SECURITY? 
ABSOLUTELY NOT. THE USER STILL RENDERS 
AND WE STILL FOLLOW THE USER SECURITY 
MODEL. IF THEY SEE MY ACCOUNTS AND 
SEE JUST FIVE RECORDS, OBVIOUSLY 
WE DON'T DO ANYTHING DIFFERENTLY. 
IT'S THE SAME DEFINITION OF SECURITY 
THAT WE'VE ALWAYS HAD. EVEN THE 
SAME EXPERIENCE WHEN YOU GET TO 
THE FORM. OBVIOUSLY YOU KNOW YOU 
CAN HAVE MULTIPLE FORMS ON A FORM. 
I'VE DRASTICALLY SIMPLIFIED THIS 
ONE, WELL, COMPARED TO MY ENVIRONMENT, 
THAT IS EIGHT FORMS IN THE BACKGROUND 
HERE THAT I'M USING FOR PLAYING 
AROUND. SO I CAN SIMPLIFY AND DRIVE 
AN EXPERIENCE. I CAN HAVE A SEASONAL 
APPLICATION OR MAYBE AN APPLICATION 
FOR MANAGERS. YOU KNOW SALES MANAGER 
AND CUSTOMER SERVICE MANAGER HAS 
DIFFERENT VIEWS AND DASHBOARDS THAT 
THEY OPERATE WITH. THE APP MODULES 
IS THE PLACE TO DO SO. SO I'LL SHOW 
YOU ONE LAST ITEM HERE, IS THAT 
ON THE RIGHT -- AND I'VE DONE A 
GOOD JOB BL BLENDING IT IN, BUT 
I'VE ADDED THAT IT IS AN APPLICATION. 
IT'S NOT TO MAKE WORSE GRIDS. OBVIOUSLY 
IT'S TO MAKE BETTER GRIDS OR EXPERIENCES 
THAT ARE TAILORED TO YOUR SPECIFIC 
ORGANIZATION AND MAYBE BRINGING 
IN DATA SETS THAT ARE NOT IN DYNAMICS. 
MAYBE REACHING OUT AND DOING A CONNECTION 
OR A PROGRESS INTEGRATION. AND YOU'RE 
SEEING THAT THAT EXPERIENCE ACTUALLY 
FOLLOWS NOT ONLY MY REFLOW, IT ALSO 
FOLLOWS MY ZOOM LEVELS AND I'VE 
ABLE TO SEE THE EXPERIENCE AS I'VE 
INTENDED IT. WE HAVE POWER BI EMBEDDED 
APPLICATIONS. YOU CAN SEE A LIST 
OF ACCOUNTS. AND THEN IN THE POWER 
BI EXPERIENCE, THAT LIST IS FILTERED 
DOWN BY THAT ACCOUNT PARAMETER. 
AND THE APP DESIGNER. IF WE GO OPEN 
THE APP DESIGNER, YOU CAN SEE THE 
APP AND MODIFIED SITE MAP. THIS 
HAS BEEN THE EASIEST WAY TO MODIFY 
A SITE MAP EXPERIENCE. I CAN SEE 
I'VE HAD JUST A FEW OF MY EXPERIENCES 
DESIGNED HERE AND I CAN SEE THAT 
I CAN HAVE DASHBOARDS AND SELECT 
JUST WHAT I NEED FOR MY EXPERIENCE 
THAT'S TAILORED TO MY USER. THERE'S 
A LOT MORE IN DOCUMENTATION AND 
GUIDANCE THAT WE'RE GOING TO PROVIDE. 
FOUR, FIVE. FOUR, OKAY. SO, HOW 
YOU GET TO THIS UNIFIED 
INTERFACE?
OKAY. 
WELL, THERE'S A LONG PROCESS HERE 
THAT YOU CAN TAKE. I KNOW THIS IS 
A REALLY BUSY CRAZY SLIDE, BUT THIS 
IS SOMETHING YOU TAKE HOME AND EXPERIENCE. 
BUT THE KEY QUESTIONS TO ASK FOR 
YOU, OKAY, HOW YOU CAN TEST AND 
PROVE TO YOUR BUSINESS USERS THAT 
THINGS ARE SAFE AND OKAY. YOU'VE 
SEEN THE OPPORTUNITIES HOW THEY 
CAN HELP POTENTIALLY USE SEGMENT 
AND FOCUS THE EXPERIENCES FOR YOUR 
USERS AND USER AUDIENCES. BUT THE 
NEXT STEP IS FOR YOU TO GO BACK 
TO A LITTLE BIT OF PLANNING AND 
THINKING AND STRATEGIZING ABOUT 
HOW DO YOU GET TO THIS EXPERIENCE. 
FIRST YOU WANT TO ASK THE QUESTIONS 
ABOUT ALIGNING DOES YOUR EXISTING 
APPLICATION -- DOES DYNAMICS, YOUR 
IMPLEMENTATION ACTUALLY DOING WHAT 
YOU WANTED IT TO DO? ARE USERS USING 
ALL OF THE FEATURES? THIS IS THE 
PERFECT TIME FOR YOU TO DO A LOT 
OF THIS INTERVIEWING AND ENGAGING 
WITH THE BUSINESS USERS AND GET 
THAT FEEDBACK AND GET THESE ITEMS 
ON THE GROUND. I KNOW A LOT OF US 
WORK IN ORGANIZATIONS WHERE THERE'S 
ALWAYS BUSINESS REQUIREMENTS, BUT 
TAKING THIS PAUSE TO REALLY ASK 
WHY ARE WE USING THE APPLICATION 
IS IMPORTANT FOR YOU TO BE ABLE 
TO THINK ABOUT CREATING A NEW APP 
MODULE AND SIMPLIFYING AND USING 
THIS EXPERIENCE OPPORTUNITY FRANKLY 
TO DO A RELAUNCH. BECAUSE THIS USER 
INTERFACE IS DIFFERENT FOR USERS, 
THIS IS THE TIME TO DO RELAUNCH 
WITH YOUR END USERS AND GO TO YOUR 
BUSINESS STAKEHOLDERS AND SAY, WHAT 
ARE THE ACTUAL BUSINESS VALUE? AND 
WHERE DO YOU START? YOU JUST START. 
WE SHOWED YOU HOW FAST AND EASY 
IT IS TO GET GOING WITH EITHER GOING 
TO THE UNIFIED ONLY SWITCH, HOW 
YOU CAN BUILD A PARALLEL TEST APPLICATION. 
AND MANY OF YOU PROBABLY SAY, I'M 
NOT READY TO GO JUST YET. WHAT I 
WOULD RECOMMEND DOING IS NOT TAKING 
A PIECE OF PAPER AND SAY, WOW, HERE'S 
WHERE EVERYTHING IS DIFFERENT. YOU'RE 
GOING TO RUN OUT OF PAPER. WE KNOW 
IT'S DIFFERENT. WHAT YOU WANT TO 
FOCUS ON IS WHAT ARE MY KEY BUSINESS 
ACTIVITIES. SOME OF YOU MIGHT NOT 
HAVE IT WRITTEN DOWN AND A FULL 
TEST SCRIPT. WHAT ARE MY KEY BUSINESS 
ACTIVITIES THAT I NEED TO RUN THROUGH? 
WRITE THAT DOWN AND RUN THROUGH 
THAT IN BOTH EXPERIENCES AND MAKE 
SURE UNIFIED INTERFACE SUPPORTS 
EVERYTHING YOU NEED TO DO. YOU MIGHT 
NEED TO MOVE TO THAT NEXT STAGE. 
YOU ONLY GIVE THAT TO A COUPLE OF 
BUSINESS USERS OR MAYBE EVEN A SPECIFIC 
SET OF YOUR CHAMPIONS AND POWER 
USERS AND HAVE THEM TEST DRIVE THE 
APPLICATION AND CONTINUE TO ITERATE 
ON IT. THERE'S A LOT OF CONSIDERATIONS. 
VERY BUSY SLIDE AS WELL. THERE'S 
DEPRECATIONS IN FEATURES LIKE DIALOGUES. 
ANYBODY USING DIALOGUES? PROCESS-DRIVEN 
WIZARD DIALOGUES. WE'LL HAVE A SLIDE 
ON THAT. MY URGE FOR YOU IS YOU'RE 
SEEING US ENGAGE IN THIS EXPERIENCE. 
THIS IS DEFINITELY SOMETHING YOU 
WANT TO START MOVING TO AS SOON 
AS POSSIBLE AND GETTING THAT QUICK 
TEST, THE PARALLEL EXPERIENCE THAT 
WE'VE SHOWN YOU. LET'S TAKE A LOOK 
AT CUSTOMER STORIES. MANY CUSTOMERS 
HAVE DONE THIS TRANSITION AND MANY 
ARE STARTING IN UNIFIED INTERFACE 
BY DEFAULT. THEY'RE NOT SEEING THE 
OLD APP MODULES. THEY HAVE THE SETTINGS 
TURNED ON BY DEFAULT. SO FIRST WE 
WANT TO TALK ABOUT ROCKWELL AUTOMATION. 
I WORK WITH THEM SPECIFICALLY. THEY'RE 
A GLOBAL LEADER IN INDUSTRIAL AUTOMATION 
AND INNOVATION. IN THEIR WORDS, 
WE CONNECT THE IMAGINATIONS OF PEOPLE 
AND EXPAND WHAT IS HUMANLY POSSIBLE 
BY MAKING THE WORLD A MORE INTELLIGENT 
AND PRODUCTIVE WORLD. GLOBAL IMPLEMENTATION 
WENT TO THE UNIFIED INTERFACE IN 
APRIL. THEY'RE USERS ARE NO LONGER 
GOING BACK TO THE OLD UI. THEY NO 
LONGER CAN. THEY'RE STILL ABLE TO 
DO OTHER THINGS WITHIN THEIR SPRINTS 
OBVIOUSLY AND DO A LITTLE BIT OF 
TUNING AFTER THEY GO. THEY'VE DONE 
A LOT OF TESTING AND VALIDATION, 
SOMETHING THAT'S ALSO VERY IMPORTANT 
TO MAKE SURE YOU UNDERSTAND THAT 
ALL OF YOUR TASKS AND ACTIVITYS 
FROM THE USERS ARE BEING OBTAINED. 
AND MAINTAINED A LIST OF SOME GAPS, 
ISSUES, SOME THINGS THEY A MAY NEED 
TO FIX IN CODE, SOME THINGS THAT 
MAYBE THERE'S A DIFFERENT WAY THE 
EXPERIENCE IS RUN, MAYBE I CAN'T 
POTENTIALLY DO SOME THINGS. AND 
SOME WISHES AND IMPROVEMENTS AND 
WORKING WITH MICROSOFT TO KIND OF 
UNDERSTAND WHAT'S HAPPENING AND 
WHAT YOU CAN DO. SOME OF THEIR FEEDBACK 
AND LESSONS LEARNED IS THE USERS 
LOVED THE UI AND THEY'RE SEEING 
A PERFORMANCE IMPROVEMENT. THE IMPROVEMENT 
IS TANGIBLE. YOU WILL FEEL IT AND 
SEE IT. BUT ROCKWELL WAS ABLE TO 
REALIZE PERFORMANCE IMPROVEMENT 
FOR THEIR END USERS. DID THEY HAVE 
SOME PARITY GAPS IN SOME OF THE 
EXPERIENCES? SOME OF THOSE THINGS 
ARE BEING WORKED ON IN OUR ROADMAP. 
BE PREPARED TO ADDRESS THAT WITH 
YOUR USERS AND HAVE WORKAROUNDS 
IN CREATIVE PLACES WHERE YOU'RE 
USING THAT. TIPS THEY WANTED TO 
SHARE, CHANGES ARE BIG DEALS FOR 
USERS. SHORT RECORDINGS AND VIDEOS 
FOCUSED ON JUST THAT EXPERIENCE. 
YOU WANT TO MAKE SURE YOU HAVE LOCAL 
COACHES AND CHAMPIONS WITHIN THAT 
EXPERIENCE, BUT REALLY A MESSAGE 
SAYING THERE IS NO OLD WAY. THIS 
IS THE NEW UI AND YOU'RE GOING TO 
USE THAT. ONE OF THE ITEMS I WANT 
YOU TO BE AWARE OF IS THE UI CHANGES, 
WE'RE NOT MAKING THEM IN OUR SERVICE 
PATCHES. YOU'RE GOING TO HAVE TO 
WAIT FOR THE RELEASE FEATURES. YOU 
CAN READ ABOUT THE NEW USER INTERFACE 
THAT'S COMING FOR WAVE TWO IN THAT 
TIMEFRAME. THE RELEASE PLAN WITH 
THE RELEASE NOTES IS ALREADY OUT 
THERE. YOU CAN READ ABOUT THE UI 
CHANGES AND YOU'LL BE ABLE TO EXPERIENCE 
THAT. BUT YOU WOULDN'T WANT TO EXPERIENCE 
THAT JUST REAL-TIME WITHOUT YOU 
BEING PREPARED AND YOUR USERS GETTING 
SURPRISED AND YOUR TRAINING TEAMS 
GETTING SURPRISED. THAT'S WHY THERE'S 
A LITTLE BIT OF LATENCY. WHEN WE 
INTRODUCE NEW FEATURES, WE HAVE 
TO TELL YOU ABOUT THEM, HAVE YOU 
HAVE A CHANCE TO EXPERIENCE THEM 
IN A PREVIEW FASHION AND THEN HAVE 
THE COMMUNICATION PLAN AND THEN 
THEIR ROLLOUT FOR THE USERS. IT 
IS MORE MANAGEABLE FOR ALL OF US. 
AND BECAUSE THEY MADE SUPPORT MODIFICATIONS, 
THEY'RE ABLE TO OBTAIN THIS FASTER. 
THIS REPRESENTS THEIR BUSINESS PROCESS, 
AND THAT'S IMPORTANT FOR THEM. THEY'RE 
STILL CONTINUING TO USE THEIR DASHBOARDS 
AND THE USER DASHBOARDS, PERSONAL 
DASHBOARDS THAT ARE CREATED ARE 
THERE AND THEY HAVE TO DO LIMITED 
EFFORTS IN UPDATING. A TIP THERE 
I GIVE YOU IS THAT THE TIMELINE 
AND THE RELATIONSHIP ASSISTANT ARE 
TWO DIFFERENT BLOCKS IN THE NEW 
UI DASHBOARD, SO YOU HAVE TO DO 
TUNING THERE FOR WHAT YOU WANT TO 
SHOW ON THE FORM. YOU SEE THAT THEY'VE 
CUSTOMIZED THEIR OPPORTUNITY FORM 
TO MEET THEIR BUSINESS NEEDS. THEIR 
TABS ARE CUSTOMIZED, THEIR BUSINESS 
PROCESS IS CUSTOMIZED TO THEIR NEEDS. 
AND THE SAME THING ON OUR ACCOUNT 
FORM. YOU'LL SEE THEY'RE USING THAT 
TASK SELECTOR. I WANT TO THANK ROCKWELL 
FOR SHARING THESE TIPS AND THEIR 
STORY WITH YOU. THERE'S MANY MORE 
CUSTOMERS LIKE ROCKWELL WHO ARE 
DOING THIS TODAY. FOR EXAMPLE, BPI 
FRANCE. THEY USE DYNAMICS 365 FOR 
360-DEGREE VIEW OF THEIR CUSTOMERS, 
TO MANAGE THEIR PROCESSES. BPI FRANCE 
LAUNCHED AN EXPERIENCE WITH AN APP 
MODULE THAT HAS A WELCOME PAGE FEATURE. 
IT'S ONE OF THOSE TIPS YOU WANT 
TO FOLLOW AS WELL IN BEST PRACTICES 
WHERE YOU TRAIN THIS EXPERIENCE. 
AND EVEN HAVE A HELPFUL TIP OF HOW 
TO NOT HAVE THAT EVER POP UP AGAIN 
IF YOU'RE AN EXPERIENCED USER. A 
CUSTOMIZED ACCOUNT FORM AND USING 
CUSTOM CONTROLS. THAT MIDDLE SECTION 
OVER THERE THAT THEY'RE USING SPECIFICALLY, 
SOME ICONOGRAPHY TO KNOW WHAT TYPE 
OF EXPERIENCE THEY'RE HAVING. THAT'S 
A POWERAPPS FRAMEWORK CONTROL THEY'RE 
ABLE TO DESIGN AND BUILD THEIR EXPERIENCE. 
IN THEIR ACCOUNT FORM, THEY'RE ABLE 
TO NAVIGATE AND CREATE AN EXPERIENCE 
THAT FITS THEIR BUSINESS PROCESS. 
MIGRATION PROCESS DURING MIGRATION. 
THEY'RE ONLY USING THE UNIFIED INTERFACE. 
THEY'RE DOING THAT MIGRATION IN 
VERSIONS. THIS WAS THE TIME TO IDENTIFY 
ANY OF THE DEPRECATED CLIENT APIS 
THAT YOU'RE USING. NEEDED TO PERFORM 
THE ACTUAL TECHNICAL UPGRADE OF 
THOSE. OBVIOUSLY WE TALKED ABOUT 
THAT THE REFLOW IS SLIGHTLY DIFFERENT, 
SOME BUSINESS PROCESS FLOWS. UPDATE 
OBVIOUSLY ANY OF THEIR UNIT TESTS 
THAT ARE WORKING BECAUSE SOME OF 
THESE EXPERIENCES MOVE AROUND ON 
THE SCREEN AND DO A LOT OF USER 
ACCEPTANCE TESTING. LET'S TALK ABOUT 
SOME MORE TIPS, ANOTHER TAKE-HOME 
SLIDE WITH A LOT OF DIFFERENT INFORMATION. 
THE APP MODEL THERE AND HOW TO CREATE 
A SEASONAL APPLICATION, A FOCUSED 
APPLICATION, BECAUSE THERE'S MANY 
DIFFERENT WAYS THAT MAYBE FITS YOU 
BUSINESS. MAYBE YOU DO UNIFIED INTERFACE 
ONLY. I DO ENCOURAGE YOU TO CONSIDER 
IF THAT'S A FIT FOR YOU TO MAYBE 
CREATE A NEW APP MODULE AND JUST 
THE SELECT SET OF EXPERIENCE, SIMPLIFYING 
THE EXPERIENCE FOR YOUR USERS AND 
CREATING DIFFERENT ONES. UNDERSTAND 
AND TRY TO UTILIZE SOME OF THESE 
NEW CONTROLS. WE'VE GOT 20 INCLUDED 
CONTROLS. THOSE CONTROLS ON THE 
LEFT WITH AUTO COMPLETE, THE STAR 
RATING, ALL THOSE LITTLE KIND OF 
EXPERIENCES THAT HELP YOU DRIVE 
A BETTER AND MORE INTERESTING UI. 
THEY MAKE THE UI MORE EXCITING WHEN 
YOU'VE GOT THAT ROLLED OUT. AND 
THE GUIDELINES OBVIOUSLY. THE SITE 
MAP IS DIFFERENT. YOU'RE GOING TO 
HAVE TO COMPARE AND SEE HOW YOU'RE 
GOING TO APPLY THAT EXPERIENCE. 
DIALOGUES, ANOTHER FANTASTIC TAKE-HOME 
SLIDE. THIS IS THAT CAPABILITY THAT 
WE HAVE. OBVIOUSLY YOU CAN STILL 
LAUNCH THEM, BUT WE'RE NOT BRINGING 
THIS EXPERIENCE TO THE NEW UNIFIED 
INTERFACE. AND THERE'S MANY DIFFERENT 
WAYS AND YOU WANT TO TAKE A STAKE 
AT WHAT YOU'RE USING THE DIALOGUES 
FOR WITHIN YOUR ORGANIZATION. ARE 
YOU USING THEM FOR A SINGLE PAGE 
EXPERIENCE THAT POPS UP, RECORDS 
DATA AND YOU HIT BASICALLY SAVE 
OR ARE YOU USING IT FOR A BUSINESS 
PROCESS LIKE A WIZARD PROCESS? DEPENDING 
ON THE CHOICES YOU NEED, MAYBE THAT 
CAN BE A BUSINESS PROCESS WHERE 
REALLY YOU'RE JUST TRYING TO GUIDE 
SOMEBODY THROUGH THE PROCESS. IT 
COULD BE APPLICABLE THERE. OR IF 
IT'S SOMETHING VERY CONTAINED, MAYBE 
A CUSTOM APP CONTROL OR EMBEDDED 
CANVAS APPLICATION. THERE'S YOUR 
PITCH. IF YOU WANT A GOOD REASON 
TO PLAY WITH POWERAPPS AND CANVAS 
EXPERIENCES TO BUILD A WIZARD PROCESS, 
REPLACING YOUR DIALOGUES IS A GREAT 
PLACE TO GET YOUR HANDS ON THAT. 
AND THIS IS WHERE I'VE SEEN MANY 
OF THE EXPERIENCES THAT BUSINESSES 
ARE TAKING WHEN THEY'RE MODERNIZING 
THE DIALOGUES. AND IF YOUR DIALOGUE 
DOESN'T HAVE ANY UI, WHICH I DON'T 
KNOW WHY IT WOULD, FLOW IS ACTUALLY 
AN OPTION TO DO SO. MM-HM. IT'S 
A GREAT QUESTION. JUST FOR RECORDING 
SAKE, THE QUESTION WAS AND OPEN 
AND CLOSE DIALOGUE. YOU REMEMBER 
THE NUMBER ONE CUSTOMIZE EXPERIENCE 
THAT PEOPLE HAVE AND IT'S UNSUPPORTED 
IS CUSTOMIZING THE CLOSE OPPORTUNITY 
DIALOGUE AND PROVIDING A UI FOR 
THAT. MANY PEOPLE HAVE TAKEN AN 
INTERNAL API FOR SURFACING THAT 
AND BUILD THEIR OWN WEB RESOURCE. 
WE'RE ACTUALLY GOING TO HAVE IN 
THE FUTURE SOMETHING CALLED METADATA 
DRIVEN DIALOGUES. TODAY WE DON'T 
HAVE SUPPORT FOR THAT, BUT WE ARE 
USING IT OURSELVES. AT LEAST FOUNDATIONALLY, 
IT'S NOT A HARD CODE FOR US. IT'S 
DRIVEN BY METADATA AND YOU'LL BE 
ABLE IN THE FUTURE TO CUSTOMIZE 
THAT. FOR EXAMPLE, YOU'LL BE ABLE 
TO MODIFY WHICH FIELDS THERE ARE, 
WHAT ARE THE COMMANDS, HANDLE SOME 
OF THAT YOURSELF IN A MORE CUSTOM 
WAY. SO THOSE SINGLE PAGE EXPERIENCES 
WHERE CLOSED OPPORTUNITY DIALOGUES 
WOULDN'T BE POSSIBLE FOR THE METADATA 
DRIVEN DIALOGUES IN YOUR FUTURE. 
WE'RE NOT READY FOR THAT TODAY. 
THERE'S BLOCKS ON HOW TO DO USE 
IT, BUT THAT'S WHERE I WOULD SEE 
A FUTURE OF THAT AT THIS STAGE. 
YEAH. THE QUESTION IS, ARE WEB RESOURCES 
GOING AWAY? THEY'RE NOT GOING AWAY. 
I THINK IF YOU BUILD SOMETHING SPECIFIC, 
IT'S GOING TO CONTINUE WORKING. 
OBVIOUSLY YOU WANT TO TEST AND SEE 
HOW THAT'S RENDERED AND MAKE SURE 
THAT THE APIS YOU'RE LEVERAGING 
ARE DOING THE RIGHT BEHAVIORS. BUT 
THE VALUE OF THE POWERAPP COMPONENT 
FRAMEWORK IS THAT IT HAS PROPERTY, 
EVENTS, AND DECLARES AND A MORE 
SPECIFIC WAY TO PARTICIPATE IN THE 
PAGE LIFE CYCLE SO YOU CAN UNDERSTANDING 
THAT, BUT NO CHANGES ON THE WEB 
RESOURCES AT THIS TIME. I URGE YOU 
TO TAKE ACTION. YOU SAW THAT GETTING 
STARTED IS EASY AND YOU CAN GET 
EXCITING RESULTS TO YOUR BUSINESS 
AND BREATHE LIFE BACK INTO YOUR 
APPLICATION. AS YOU KEEP SEEING 
ALL OF OUR COOL THINGS THAT WE'RE 
DEMOING, YOU DON'T WANT TO BE LEFT 
BEHIND OF ADOPTING POWERAPP CONTROL 
FRAMEWORK OR ANY OF NEW FEATURES 
THAT WE'RE BUILDING AND BRING IT 
TO THE OLD UNIFIED INTERFACE OR 
PLEASE DON'T DELAY. THIS IS A GREAT 
TIME TO BUNDLE THAT, FOR EXAMPLE, 
EFFORT INTO GETTING THERE. JUST 
A FEW RESOURCES TODAY. WE HAVE ONE 
DOCUMENTATION PAGE THAT'S HOME TO 
UNIFIED INTERFACE. THAT LEADS TO 
A COUPLE OF BREAKOUTS OUT OF IT. 
BUT IN YOUR FUTURE, CUSTOMER PARTNER 
SUCCESS AND FAST TRACK ARE ENGINEERING 
AING PRODUCT GROUP TEAM. SO EVERYTHING 
I TALKED ABOUT IN THIS SESSION, 
IN MORE DETAIL WITH MORE PROCESS 
AND A PLAYBOOK FOR YOU TO ACHIEVE 
THAT MIGRATION EFFORT WILL BE IN 
OUR FUTURE. ONE VERY IMPORTANT THING 
TO ALSO SEE IS IF YOU WANT MORE 
AMAZING THINGS THAT YOU CAN DO AND 
YOU WANT TO KNOW WHERE WE'RE TAKING 
OUR UI IN THE FUTURE AND ITS ROADMAP, 
I URGE YOU TO COME BACK JUST A FEW 
SESSIONS AFTER THIS. IF YOU'RE WATCHING 
THIS ONLINE, FIND THIS SESSION IN 
A CATALOG. AND IT'S THE SESSION 
FROM OUR PRODUCT GROUP. YOU CAN 
GET MORE TIPS. AND HOW TO DO APP 
MODULES WITHIN THAT. SO, WITH THAT, 
I WANT TO THANK YOU. TO FIND OUT 
FOR ABOUT THE FAST TRACK ORGANIZATION, 
IF YOU'RE A NEW CUSTOMER COMING 
ON BOARD WITH US, DO THIS. YOU CAN 
FIND ME ON LINKEDIN AND OTHER WAYS. 
WE'LL OPEN IT UP FOR QUESTIONS AND 
I'LL STICK AROUND AFTER THE SESSION. 
WE DON'T HAVE A MIC IN THIS ROOM, 
BUT LET'S START WITH YOU IN THE 
BACK. AND DON'T FORGET THE EVALS. 
>> WE'VE HEARD A LOT ABOUT THE POSSIBLE 
DEPRECATION OF THE WEB CLIENT. >> 
THE QUESTION WAS AROUND THE TACTICS 
AND EXACTLY HOW TO ASSUME THE EMBEDDING 
DEPRECATION OF WEB CLIENT. IT'S 
A GREAT FOLLOW-UP QUESTION FOR THE 
PRESENTERS OF THE ROADMAP PRESENTATION. 
