Costco warehouses draw crowds of loyal members
stocking up on everything from bulk groceries
to electronics.
The retail giant encourages snacking in store
with their famous $1.50 hot dog and soda deal
or for the thriftiest: an abundance of free
samples.
Here are 10 things you never realized about
Costco's free food samples.
The best times to go to Costco
For true sample aficionados, there are ideal
times to head to Costco if you're looking
to maximize your sample potential.
According to a Reddit AMA with a Costco employee,
Mondays and Tuesdays are the prime times to
score the most free food because they tend
to be less busy.
You're likely to encounter a smaller selection,
but you'll have less competition for those
tasty little bites as you browse, along with
the potential to come back for seconds and
thirds without the fear of hogging the sample
table from other shoppers.
Sunday is the busiest day for free sample
seekers, as the office crowd picks up their
weekly groceries, but samples are most plentiful
and varied on the weekends in general.
It's all about perspective!
If you're aiming for a weekend run, employees
advise going either before 11 a.m., which
is before the weekend rush hits, or between
1 and 2 p.m. (if you don't mind a crowd) since
all shifts are out around that time, giving
you more options.
If you're sticking with a weekday to avoid
the crowds, make multiple rounds, and score
the most food, then aim for between 3 and
5 p.m.
You'll beat the lunch rush and make it in
before the post-workday rush.
In the words of a Costco employee, "if you
don't feel like you have eaten a full meal
through sampling, you're not doing it right."
You don't always need a Costco membership
You might be able to score free food at Costco
without a membership.
There are plenty of reasons to visit the grocery
chain without one, like shopping via gift
card, using the pharmacy, chowing down at
the food court, or even purchasing alcohol.
Costco allows non-members to shop via gift
card, so get a friend with a membership to
hook you up and you can browse (and sample!)
to your heart's content.
Similarly, it's illegal for vendors to require
a membership for pharmaceutical and alcohol
purchases in some states, so you can take
advantage of Costco's deals on 'scripts, spirits,
and samples as you shop without committing
to a year-long membership.
Costco's pharmacy has competitive prices on
prescriptions as well as cheap flu shots that
also don't require a membership.
If you're tempted by an inexpensive bottle
of spirits on your sample run, you won't be
disappointed.
Costco's Kirkland brand vodka is said to be
comparable to its much pricier counterpart,
Grey Goose.
Finally, if a sample run whets your appetite,
you can purchase an inexpensive meal at the
Costco food court without a membership.
Though prices are good, options are generally
limited to classic Costco fare like hot dogs,
pizza, rotisserie chicken, and soda.
Getting your gourmet fix at the sample stations
and then tucking into inexpensive comfort
food at the food court?
Sounds like an excellent inexpensive foodie
afternoon.
Costco samples are unlimited
Multiple employees on Reddit have confirmed
that the samples are indeed, unlimited (within
reason, which we’ll get to).
One replied that "You can have more than one
sample.
Really.
You don't need to ask.
As long as you don't shove an entire tray
of cookies down your shirt, feel free."
It may sound crazy, but people really have
taken the whole tray.
Many ambitious customers have combined their
free samples into an entire free meal.
This is particularly popular with young people
and students strapped for cash.
If you think you're taking full advantage
of the unlimited samples, a regular at one
Costco warehouse has you beat.
She stops by every day and fills her purse.
However, if you're worried about toeing the
line between social faux pas and actual theft
as you make a third, fourth, and fifth stop
at a particularly tasty sample table, you're
not alone.
Courts have been involved in altercations
between sample-seeking customers and grocery
stores.
A man from Minnesota named Erwin Lingitz was
reportedly jumped by store and police security
after repeatedly circling a sample table at
Cub Foods and coming out with a pound and
a half of summer sausage and beef sticks.
Such encounters are uncommon at Costco, though.
Employees report that their job is to avoid
saying no to customers, and though they can
give you a disapproving glance, they technically
can't stop you from cleaning out their sample
station.
You're definitely in the clear as long as
you're not clearing out the tray or taking
multiples when there's a crowd.
One employee wrote that, "Our job is to give
them out, so don't feel bad for taking them."
You can make a meal out of Costco samples
A student who wrote an article in the University
of Virginia's Cavalier Daily states that Costco
is a "students best friend" and recommends
taking advantage of your nearby Costco's free
samples to put together a three course meal.
She's not alone: many customers have reported
that making a few strategic rounds of the
warehouse can get you a very filling and varied
meal.
In a report on Costco's best free eats, it
was said you can score a gourmet lunch of
twenty free samples, including mashed potatoes,
hummus, Oscar Mayer bacon, salami, whitefish,
Stacy's Simply Bruschetta, an assortment of
cheeses including Cambozola, 3-year-old aged
cheddar and Couronne Brie, and Lindor chocolate
truffles, cheesecake, and red-velvet mini-cakes
for dessert.
An employee they encountered on their trip
mentioned that some customers come for breakfast,
lunch, and dinner... and bring their kids.
Of course, this practice is generally more
welcomed if you're also shopping at the same
time.
There are plenty of advantages to the sample
meal aside from saving money: you get a chance
to try out foods you otherwise might not,
branch out beyond your usual grocery list,
and discover potential new favorites.
Costco counts on you and your fellow shoppers
making enough purchases to balance out lavish
sample runs, so eat to your heart's content.
Costco is stringently clean
Almost everyone has a horror story about finding
something untoward in their food... it's jarring,
takes away from the experience, and can leave
a bad taste in your mouth when it comes to
the restaurant or company.
Luckily, this is very unlikely to happen on
a Costco sample run.
If you've ever had your doubts, rest assured
that Costco is big on both food quality and
safety, especially when it comes to their
samples.
When a worried customer on Reddit shared their
concerns about employee cleanliness and equipment
used for samples, an employee replied, "Sorry
to disappoint, but we have annoyingly strict
hygiene policies."
All equipment is thoroughly sanitized, and
employees are expected to change their gloves
as often as every five minutes.
Every time a customer touches something they
aren't meant to, it's thrown away or replaced.
Employees manning the sample stations are
also expected to meet high standards of personal
cleanliness.
The same employee who dished on food safety
wrote that while they personally are very
clean, some of their coworkers had been sent
home for smelling bad.
Pretty embarrassing, but all the better for
our peace of mind as customers!
Costco samples are not for kids
Although grocery shopping can be a dull adult
responsibility, samples make it all worth
it!
And at Costco, samples are effectively restricted
to adults.
According to Costco's rules, samples aren't
supposed to be given out to kids under 13
without their parents present.
An employee said they aren't allowed to hand
samples out to just any pint-sized shopper
in case the child in question has food allergies
they weren't aware of.
They aren't checking IDs for paper cups of
trail mix, though, they just need to see the
accompanying parents.
Another employee said that the kids sample
policy changes a lot and largely depends on
the manager's preference.
At their store, kids taller than the sample
table can take a sample.
If they can't reach, don't seem to know what
they're taking, or obviously look like a young
child, the employee has to ask the parents
for permission to give out a sample.
Costco’s well-tested business strategy
Costco samples are a win-win... the company
doesn't mind giving out free food because
of the enormous payoffs that come with offering
it, including sales boosts of as much as 2,000
percent.
In simple terms, samples make for a more fun
and engaging shopping experience that makes
customers look forward to what could otherwise
be dull shopping trips, and the guarantee
of free samples on every visit keeps them
coming back.
Costco and other grocery chains' use of sampling
is well founded in research.
The product demonstration company that handles
Costco's free samples, tracks the effect of
their product sampling stations, and reported
pretty impressive sales figures.
Frozen pizza sales supposedly increased one
store's sales by 600 percent.
A behavioral economist at Duke University,
noted the importance of psychological reciprocity
in Costco's decision to invest in free samples
for its customers.
"If someone does something for you," they
wrote.
"You really feel a rather surprisingly strong
obligation to do something back for them."
To ensure that they capture all of this potential
gain, Costco is careful not to leave their
demo tables unattended.
Customers emptying out the tray under the
watchful eye of a sample-minder may feel more
social 'pressure' to make a purchase.
There's also the possibility that a free sample
will remind you of a familiar taste and unearth
a dormant craving.
If a chocolate sample has ever influenced
you to spring for the whole bar, you've experienced
the well-tested psychological effects of sampling
in-store!
Sample employees aren't employed by Costco
If you've ever asked the person behind the
sample counter to point you in the direction
of a particular product and gotten a blank
stare, there's an explanation... the people
handing out samples aren't employed by the
same company as the ones ringing up your groceries.
Costco sampling is outsourced to a variety
of companies, including Club Demonstration
Services in the US.
If a particular employee is not employed by
a larger sample demonstration company, they're
likely a representative directly from the
manufacturer.
Though, even regular Costco employees might
not be able to give you directions.
Costco rearranges their products almost daily
in order to provide customers with an engaging
"treasure hunt" experience and keep them guessing,
so you're not going crazy if you've never
been able to find the bread in the same place
twice.
As you wander around the store in search of
those coveted deals, Costco hopes you'll inevitably
encounter more products (and make more purchases!)
than if you made a beeline for every item
on your shopping list.
A Costco warehouse employee confirmed that
because of the frequent shuffling, they tend
to know where basic things like milk, deli,
and chips are, but for more specific items
they're likely as in the dark as you.
Favorites and regular customers
If you look forward to sharing a smile and
a few words with your Costco sample guy on
your shopping trip, they might recognize you
too.
A Costco sample employee on Reddit wrote that
he recognizes some of his favorite regulars!
One Costco regular shared a photo of their
father with a Costco sample employee he befriended.
The two are on a first name basis due to the
family's tradition of frequenting nearby Costcos
to score free samples.
It makes sense that many Costco sample employees
remember customers and have favorites, because
people go to pretty extreme and memorable
lengths for their samples!
Apparently one man has taken multiple women
on first dates to Costco... you'd probably
recognize him too as an employee.
Even if you aren't that memorable or close
with your sample staff, your local Costco
employee likely isn't judging you for taking
more than your share occasionally.
Working around all that tempting food means
they understand the struggle.
Another sample employee on Reddit wrote that
"of course" they eat the samples, but only
on break.
At some Costcos, employees can even be fired
for eating a sample on the clock!
It goes a long way to remember your manners,
too, when grabbing your samples.
An employee wrote on Reddit that they "stand
in one place for six hours, saying the same
thing over and over, [and] giving out samples
to the same (largely ungrateful people) there's
nothing nicer you can do than say 'thank you.'
You'd be surprised how many people just waddle
over to us, shove things in their mouth, and
stumble away.
We thrive on the rare times people treat us
like human beings and not human vending machines."
The least you can do is listen
Numerous Costco employees online have written
that they don't mind customers stopping by
a few times for extra samples as long as they
allow them to do their jobs.
"We are obligated to try to sell our samples
to you, not just give them out for free,"
one employee wrote.
"If you're going to take a sample, and especially
if you take two, just humor us and listen
to our little speech."
If you've ever worked in retail or sales,
you know how cheesy it feels sometimes to
pitch to people, but sample hawkers are really
just doing their jobs.
A day in the life of a Costco sample worker
involves long hours of standing, and they're
often not permitted to leave a twelve-foot
radius of their stations for food safety reasons.
They see countless faces throughout the course
of their shifts, many of whom are there to
grab their food and leave.
Taking a few minutes out of your shopping
trip to smile, converse, and genuinely connect
with employees who often get treated like
robots can brighten their day, even if you're
not swayed by their sales pitch in the end.
Though employees are obligated to pitch to
you, they're not paid on commission.
One employee wrote that, "We could literally
sell every unit Costco has of a product and
we wouldn't see a dime more.
We get a pretty good hourly wage though [although]
we do not get any monetary commission for
doing well.”
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