Hello, and welcome to Business
Reporter's Internet of Things
campaign.
I'm Alastair Greener.
Remember heavy key
rings like this one?
Security staff
used to carry them
to keep hospitals,
schools, hotels,
the office, and other
public buildings safe.
They were in control of who
could access rooms, wards,
outbuildings, cupboards,
and even cabinets.
Now, you could be forgiven
for assuming that technology
has made this job easier.
These days office managers
hand out magnetic cards
or digital lock codes, which
have replaced the security
guard's chunky bunch of keys.
But imagine a hospital.
Patients and visitors
roam around freely.
Contractors have access to parts
of the buildings for weeks.
Staff need to have
quick and easy access.
And medical supplies
must be kept secure.
Hundreds of people need access
to different rooms, wards,
and levels.
So is the administrator's
work cut out for them?
Or is there a better
way to keep doors
secure until the
moment they need to be
opened by an authorised person?
Well, this is what we're
going to discuss today
with Jessica Hakansson and
Markus Knigin from Sony.
Good morning.
Good morning.
Good morning.
What is the problem with
those old-fashioned keys
and the existing
locks that we use
with the cards and everything.
What's the problem
with all of that today?
Take your key cards today
like this one, for instance.
If the administrator
needs to put access on it,
it has to be manually.
And the user that is going to
use it have to go to somewhere
and actually collect that card.
If you take a normal
key, if that gets lost,
that will lead--
then we would need
to change the hardware,
the locks in the building.
And that could obviously
be very costly.
The last thing is
with security, you're
granted access 24/7,
365 days a year.
There's no other
way to do it today.
And it's all or
nothing, and can't
be more accurate than that.
Even with the latest
technology with the key cards,
as you're implying there,
there's a lot of hassle still.
There's a lot
involved with that.
But can we actually
measure that loss?
Is it tangible?
Oh, yes.
It's very tangible.
And security breaches cause
huge losses, especially
in hospital and health care.
We have reports from US
that tell us that around--
now when hospital experience
is around $7,000 to $8,000
in losses in medicine and
equipment per bed per year.
That was equivalent
of 5,000 to 6,000 GBP.
So it's definitely tangible.
When it comes to hospitals
for an example and health care
institutions, what kind of
access management problems
do they have?
Could you maybe give
us some examples?
Well, they have, like
any large organisation,
had to keep track of hundreds or
even thousands of people coming
and going daily.
High staff turnover--
since the problem--
if an employee leave and
doesn't hand in their key,
there's a security risk.
One example is medicine
cabinets where hospitals
are facing a lot of problems
having to manage the access
rights to those cabinets.
They don't know who has
access and who doesn't.
So lots of prescription
drugs goes missing
and ends up on the street.
That is amazing.
But what you're
suggesting is the fact
that we can have convenience,
and we can have the security.
And normally they
don't go together.
So how can we have
it in this case?
Well, from a security
aspect, with our solution,
you have a much tighter security
and but in a more discreet way
and without to have to
add any security guards
or anything like that.
And it's a very convenient way
of distributing access rights
with a pinprick accuracy.
Nobody is granting--
getting access
granted if they don't need it.
And we can grant that
on a specific place
and actually during
a particular time.
This is using some of the very
latest digital technology.
So how has the cloud and IoT
helped you with this solution?
Well, foremost, it makes your
life a whole lot more simpler.
In the past, you have
to adapt to technology
as a user or administrator.
But with IoT, we can actually
develop solution suited
for the needs and the
behaviour of people using it
in a day-to-day work.
For an example, we can
send their access rights.
So we can update
the access right
and even revoke them
over the air, on the go.
Now, we got a sample
lock here on the table.
Your solution's called Criotive.
Can you explain
exactly how it works.
So as a business
unit user, you would
lock into the web interface
and create user groups
or lock groups, create a
key, and send it virtually
over the app to a user's
mobile phone for card transfer
or directly to a
connected wearable.
You then have instant access to
facilities, doors, buildings,
medicine cabinets.
And as Marcus
mentioned, that access
could be revoked
instantly as well.
That's the theory
behind how it all works.
Perhaps you could give us some
examples of it working actually
in practise.
Yeah, well, let's stay with
the health care for a minute
and take the plight
of district nurses.
They usually need to attend
several sites each day.
And that's a lot
of work and time
being spent on going back
and forth to the admin office
collecting keys
and changing keys.
So with our solution,
we can actually
send the key or the access
right to the mobile phone.
And they can access
there directly.
That saves you time.
It saves fuel cost.
and obviously the
frustration, not to mention.
Another thing is property
owners or facility management
companies--
they might want to have
one access system covering
several buildings, several
cities, maybe even countries.
Then they can use our solution
on top of the hardware
that they already invested
in and get that to work.
Construction site is
also a very good example.
They have lots of people
coming and going daily.
And they want to allow access
only to registered employees
and be able to keep track who's
on the premise and who's not.
And Criotive can
do exactly that.
It can limit the access
rights at the main gate.
It can also restrict your
access to containers,
which stores tools, of
course, and to equipment.
One big assumption here is
that any construction site
or hospital meets those minimum
requirements of connectivity
and infrastructure.
But what if they don't?
That's a good question there.
As Criotive is a
cloud-based solution,
we are not really
dependent on anything else
than connectivity.
And that's the
network connectivity.
So as long as your mobile
phone or your device
have connectivity to cellular
network or Wi-Fi network,
you meet those requirements.
So it's really not an issue.
Let's say you've won me over.
Let's say I'm somebody who's in
charge of the decision making
when it comes to security
and locks and so on.
How do we get started?
What's the process?
You contact us through
our website, criotive.com,
or through our social
media channels.
And then we set up a meeting.
And during that meeting, we'll
go over what your needs are
and what we're able
to support you with,
whether it's a small medicine
cabinet, which is pretty
much plug and play, or whether
your business needs are
far more complex with
multiple access point.
Then we will develop
an integration plan
and execute it
together with you.
Now, this integration plan,
can it be done on a small scale
to start off with
and then built up?
Or do you have to do
everything all in one go?
It can definitely be built up.
So you can start
with one facility.
And then you can scale
it as you want to.
And the good thing with having a
software solution like Criotive
is that there's no limits
to the number of users
or the number of
access points that you
want to add to your
management system.
It just scales infinitely.
Now, this is using the very
latest in digital technology.
And it was created in Sweden.
Why Sweden?
Right, it's in Lund in the
southern parts of Sweden.
And that's where the home base
is for our R&D centre that
develops 4, 5, and 6G
and even IoT solution.
It's also the base for Sony's
largest software development
site for mobile, Sony Mobile.
Our division, Sony Network
Communications Europe,
we spearhead the new development
of IoT solutions and product
foremost for the
European market.
It's an amazing
piece of technology.
And you've spelled out
some incredible advantages
that hospitals and other
places can use it for.
If you had to sum up what
we've been talking about,
what would the key takeaways
be for any person watching
this video?
Well, Criotive is a vendor and
technology agnostic solution.
So we don't tie you up when
any specific brands of lock.
It is an access
management system that
gives you pinprick accuracy.
And it's future proof.
So you can scale it
as far as you want to.
So it's been really interesting
finding out more about this.
So thank you very much
indeed for coming in.
Jessica Hakansson and
Markus Knigin from Sony,
thank you very much indeed.
Thank you.
Thank you.
