Microsoft – Enhance Government Services
How do I do more with less amidst
ever-decreasing government budgets?
How do I help protect the
data of my government agency,
while enhancing trust and security
for the citizens and residents I serve?
How can I improve the efficiency and
productivity of my agency and employees
to better meet our mission?
Microsoft helps government organizations
to streamline and connect siloed
and disparate data sources
into a single, accessible database.
Once shared between
departments and divisions,
this information turns into
actionable 360-degree insights.
And these tools and services can
be used by any government agency
at any stage of digital transformation.
Meet Raymond, a social worker at
busy state social service agency.
He's always balancing tight
and reduced budgets
with the need to adequately serve
the most vulnerable citizens.
He uses technology as an
enabler to do more with less,
such as comprehensive
relationship mapping and AI,
to understand key insights
of the cases he is assigned,
pulling together once-siloed data systems.
Raymond is often out in the field
making visits to homes,
schools, and his clients.
He uses a variety of mobile
tools such as secure tablets,
apps on his phone, and more,
to be effective while on the go.
Raymond often finds himself
needing to speak to his colleagues
while he is out in the field.
During one of his home visits,
the family has a question regarding a
STEM program for their foster child.
Raymond uses Microsoft Teams to video
chat with his supervisor, Candace,
to ask the question in
real time with the family.
And Raymond's just one of
many using this solution
AI dashboards built
on Dynamics 365
provides a holistic view of all the
social workers and cases in their area,
which helps ensure that
families and communities
benefit from the most efficient
use of allocated resources.
For Raymond and social workers
like him around the globe,
Microsoft connects siloed data sets
and uses the power of tools like AI
to turn that data into
actionable insights.
We also help modernize systems and allow
employees access to on-the-go tools
that are safe and secure to help
them do their jobs more effectively
and efficiently.
The New York Administration
for Children's Services
protects and advocates
for children and families.
Its caseworkers needed
a modern solution
to help with the time-sensitive work
of typing up reports and multiple trips
between families' homes and the
office to retrieve documents.
Using Microsoft tools such as Surface Pro
devices enabled with LTE and Dynamics 365
to ensure a standard user experience,
workers can instantly access
critical resources and capture notes,
giving them more time to
focus on what matters most
the safety and well-being of children.
Microsoft has empowered
government organizations
for over 40 years to
meet their mission
and provide the best possible services to
their agencies, citizens, and residents.
We work with thousands of
agencies around the world
to help them enhance
their government services.
Governments of all shapes and sizes, at
all stages of their digital transformation,
can take advantage of the
tools we showed you today.
Let us show you how we can help.
