Hi there! Welcome to The Customer Service Bench. My name is Giovanny.
The greeting is one of the most active and
powerful expressions of body language that
exists because it communicates to the other
people that you are interested in them and
that you were waiting for them.
In fact, there are scientific studies that
indicate that in the human race the greeting
is a form of appeasement to demonstrate that
there is no aggressive intention.
Now, I understand if your spouse didn´t greet
you today; it's a joke.
However, anyone who doubts the role of the
greeting, try not to greet family, friends or colleagues for a week
You will quickly realize the hurt feelings
that are going to flourish, resentment and
anger, but
that´s not the idea.
Basically the greeting is an act of submission and respect that many people
still lack.
Whether you do it by phone or face-to-face, talking about service, the greeting is an instrument
that can open the compass to new opportunities
and may change the way that people look at you.
My friend, I have a question: are you committed to change your
behavior and perspective about it?
So, don’t forget to do like to this video,
or you may comment, you may
subscribe to this channel or simply you may
share it to all of your friends if you think
this is a helpful one.
Thank you and see you in the next video!
