Some earrings are ordered on Aliexpress never arrived and they asked for photo evidence
hello
everybody and welcome back to the channel if this is your first time here my name is
Blair or the Illuminati and today we are diving headfirst back into our
Malicious compliance one of my new favorite sub reddits to cover here so
without any further eloquence let's get right into the compliance guys
this was a few years ago when I was an apprentice at a school in the UK I hated it the actual
apprenticeship learning was fine but the job was IT support and they had me photocopying for a year but I wanted the qualification
Anyway we had two copiers that I noticed were incapable of printing proper booklets you were supposed to put two
a4 pages on a three fold it and then it would do the staples in the middle
it's hard to explain properly but long story short the copiers would Jim I
did however find a different way I would put them on a4
pages and then the staples would be on the side it would function as a booklet
everyone seemed fine with the arrangement well almost everyone
there was two people who had an issue one was a maths teacher
who
wanted a proper booklet from a mock test and one was a financial
officer who was supposed to be my line manager but never helped me
Instead the most helpful person was the guy who used to do the copying who had my back on the whole debacle we'll call him
Tom not his real name anyway the maths teacher said I
need it like this it can't be any other way I
Told her this would not be possible and both the financial officer and Tom came over and me and Tom explained the problem but they
insisted I
Decided to comply knowing it wouldn't work so I could prove my point so I started it on both copiers to do it faster
instead of 80 on one it would be 40 on two machines
both machines ended up jamming one I could sort out when I showed them how it didn't work and they
accepted the other way I did it however one of the machines jammed so badly that we had to get a
mechanic out to come and fix the machine which not only cost money but put the machine out of action for a day or so
was ever so slightly smug I mean they did exactly what they were told it's not their fault that the printer jammed in the
so good on them so every now and then my company sends out phishing emails to test us the emails are obvious phishing emails but
if you click one you have to sit through a boring hour long training that's the equivalent of detention
The malicious compliance is I now open no emails from management with headings that may be a mundane task
or generally something I don't want to do whenever
I'm asked why I didn't respond I simply say because I was being careful about
phishing and I get praised for it rather than yelled at for dodging work I mean once again it's one of those things where you're
like
yeah you're not breaking the rules you're actually doing exactly what you're told it sucks that whoever wrote
those rules did a really bad job of it but good on this person for exploiting that background my dad in
1987 had to enter the military and do his mandatory service in Germany you had to either do community service or military service
Before the military he played handball
Professionally so he could throw quite far now on to the actual story
the drill sergeant in charge of training had decided they will be doing grenade training
they drive out to the grenade range that has a fence around it and past the fence as a residential area
the drill sergeant gives each man a practice grenade
basically a glorified firecracker and tells each man to throw the grenade as far as he can the conversation that follows wants something like this
my dad sir I can throw far
the drill sergeant stop arguing private and throw the damn grenade my dad proceeded to throw the grenade as far as he can over the
grenade range over the fence right in the middle of the residential area
practice grenade just exploded in a residential area and there were lots of civilians not great PR the drill sergeant continues get pissed
drags my dad to the main charge of the base and asked my dad to explain himself
He simply says but sir you told me to throw it as far as I can if he got off scot-free to continue to
reluctantly do this to his service I mean
yes
you did throw it as far as you could and yes that is exactly what he asked for
but I'm just gonna say if I was in a residential neighborhood and a practice grenade goes off in my neighborhood I'd probably be
just so slightly terrified and mayo pooped my pants unless
You know I don't know because they say it's a glorified firecracker but like. I've seen some firecrackers and like some of these things
Can really hurt you I mean I think every fifth of July the day after the fourth
someone has either lost their fingers lost their hand or died because they fucked around with explosive firecrackers when they shouldn't have so I
don't know maybe that wasn't the best idea who knows but it happened
context this was about ten years ago I was pushing carts for Walmart rather big low-point and I didn't really give a shit in general
Now I was an assistant manager at Subway working for a shady boss so I got out before he blamed me for his theft
now my coworkers are all special news level which I found rather gross as it's a tough job
working in all weather and they tend to take advantage of you if you let them
So I know being a cart pusher I had about zero on the expected spine
level but zero was about how much I cared to tolerate them the problem at Walmart they bought these nifty remote controlled machines that can
Push more carts faster than you can by hand not to mention does it save us from injuries but general wear and tear physically
they do not like fixing them they break down a lot at first they fix them quickly and then there were always two of us
my problem is that they found out I could, manage the job by myself I totally screwed myself and worked way too hard
The Clash
So after being scheduled by myself for months and the machines taking longer and longer to call in for repairs the weather was also getting
wetter and colder I was pretty pissed off being alone and pushing by hand and crap weather especially since I got crap every time I
asked for help
my policy if the carts are sticking out and the cart pushers cannot keep up they have to send people to clear the obstructions in
the parking lot I was constantly asking them to call it in and they would tell me to wait until next year
However that's not in line with corporate policy so I had enough the open-door policy
Walmart has a wonderful policy they called the open-door policy neat name love those corporate feel-good ideas
the policy was not clear on the length of time but I am in no hurry and I know they won't do a thing about
it anyways however I want to see what happens with this door of openness
To follow the policy I have to speak to my direct supervisor and go up the chain of command from there I
figured if I gave everyone one week to follow each policy by keeping all equipment in good working order then about seven weeks I would
get to the district manager my direct and then they list the list of people they apparently had to go through to get to
the district manager
going door to door I gave my direct
CSM my normal one was on leave of absence and she totally would have had them fix it for me a week to fix it
I asked every day I saw him he was a total ass about it and dared me to try doing the open door and they'll
Tell me the same thing okay one week done that was fun now at nine weeks
no
machines only six weeks of only one machine went to the lead CSM to be fair only saw her twice
she asked my CSM why he explained and that was good enough for her well strike out round two
Went to the co area manager whatever the actual title was called they've recently added the position to mostly work they're off day so someone
was always there but it was a weird role that was the bane of my existence this was the easiest week because this
particular role had specific instructions never to bother the cart pushers the whole other story mainly me
So she was avoiding me same result nada zero out of three - no go on follow policy
upper management this one I figured where my journey might end I was naive
what I came to realize about Walmart management is that they are effectively brainwashed
I mean trained and coached on how to lead run a business and get things done
they are one what one says they all echo it was a
Creepy last year working there but I was outside and they were inside ninety-eight percent of the time
So my assistant manager can't remember which one it was they rotated every, so often
they didn't want to fix it co manager didn't want to fix it once he found out why my direct CSM didn't want to I
really liked the co manager it sucks because I know he hated me the guy was a total professional and he
wasted at Walmart but he was properly coached no go boss battle the general manager this guy was something else he was the poster boy
Of quarterback college football starter and corporate prodigy he came to whip our store
into shape and making more money hence the cost cuts and not fixing the equipment this is the guy from which the don't follow
policy came from but since buy a policy I cannot speak to him directly without him having to speak to me he went for
100% smiles and friendly to very unhappy and trying to run away in about two seconds
He had loved me I cut his labor in half and didn't need the machines if they sent people to help clear the lot after
Peak time now I was an annoyance he would not stop that week when
I tried to talk to him about it all right that's the bet he made time to ring the brass 15 weeks
No machines at all it's fall and the weather is crappy
It was a really hot summer and without the machines it was pretty bad I was so ready for this call my policy I get
To speak to the district manager directly and this was gonna be so good
I place the call and the secretary answers I ask to speak to the DM
She asked why so I explained so she'll let me talk to him she wants to handle it
no
she's not part of this I want the DM I
Need my equipment to be fixed in a reasonable timeframe I'm not working some empty parking lot
She promises to fix the issue and I won't need to talk to him. I'm so mad but
I've already waited six weeks surely giving the secretary a week to give them
no
reason to complain while I was rushing up the chain
Fine end of call to DM round 1 I come to work the next day and the tech for the machines as they're trying to?
fix them they are completely borked and needed to be taken in to be fixed which is probably why they didn't want it fixed cool
calling the DM secretary was better than seven managers good to know I went to clock in good day
not a good day for
someone as I am walking to the back the GM comes storming towards me totally red in the face
He was so mad apparently to have gone to the DM with the open door was a serious red flag for the top brass
He was so mad that he straight-up told me to never call the DM again and to just give him the time to fix it
hot as if
Once he stopped ranting I told him yeah I will call the DM again if I cannot get my issue
resolved the policy is that all equipment has to be kept in good working order and calling the DM got the machines fixed the next
Day he stormed off damn good day for me you would think they would all learn a valuable
Lesson that is easier to just cooperate so I don't have to bug people it wasn't over they broke again
another, period of eight weeks with no functioning machines and no manager willing to place a repair call by policy it has to be a
Manager so I am and I am so low that even
cashiers think they are our bosses I
Was so ready to set off another nuke in the DA's office this was going to be so good I went through the seven weeks
and dance of trying to find those open doors and those hours of calling see BLS told us about
finding no open doors and is still angry GM who totally could not understand that was going to call the DM again the GM
seriously believed I was scared of him even though I told him I was going to if I needed to that I was just bluffing
Ha sure thing buddy I'm
totally cool with letting the secretary handle this I don't care what anyone says the secretaries are the power players
you want something done you call their secretary I call her she
Remembers me I tell her about his threat the last time the really hot summer I was stuck pushing carts by hand in 100 degree
weather with a hundred twenty degree blacktop parking lot cooking me all day and after dark she
Apologized to me that I had to call her again and spend another three months without the machines
She assured me that the GM himself was going to apologize to me in person and that from now on I could call the repairs
in myself regardless of policy did I mention that secretaries are amazing and totally the power players
So I come to work the next day I am totally expecting some wrath and fury shit this GM is pretty cocky and thinks himself
Untouchable I pretty much expected to be fired or made miserable in some way
HR and a lawyer totally had to be in my future today right I am so sorry that I did not listen to your concerns
And assure your equipment was in working order then he blathered some excuses about budgets blah blah blah!
Whatever so are we done who shake hands his face is beat read any walks off holding his head up what a trooper
hashtag win so this was not the best written story in the world I
initially thought it was going to be kind of nice since it was nicely sectioned and stuff like that with little subtitles or with little
subheadings or whatever but
yeah, so long story short there's not working equipment in Walmart and he goes through the chain of command and just is following the
Chain of command to a tee and it annoys everyone because, no one wants to deal with the problem tada
but yeah no way to just get under everyone's skin while totally falling policy so you
cannot get mad at that person for doing it at all so I think that was clever
that was awesome I'm happy they got their machines fixed or whatever for the cart pushing stuff I know that cannot be
fun at all so with that being said that is
we are going to end today's episode of
Malicious compliance if you guys did enjoy this video don't forget to leave me a like and don't forget to subscribe to the channel if
you are not already and if you guys want even more
content from me you can go ahead and pop open that
Description box you will find links there for all of my social media as well as my second channel thank you guys
So much for watching another video and I will see you in the next one bye guys
