Diamond Physicians is a membership medicine concierge group that was
established in 2012. Our goal at Diamond Physicians is to lower the cost down and
the true cost of care and provide exceptional service 24 hours a day.
We're always looking for cutting edge technologies that can help us improve
from a security standpoint, from a connectivity standpoint, from a speed standpoint.
We want all of our offices to be connected seamlessly so that data can
be shared from physician to physician, from client to admin at any location at any
time without the risk of that data being hacked or being intercepted. If I'm working
with a client or doing a presentation for a fortune 500 company, I can't have any mistakes.
Kehr Technologies is a managed service provider. We help small
and medium businesses with their computers, their networking, basically
everything that a small business needs to take care of their technology. Twenty five percent of
my business are medical because we are HIPAA compliant. We're able to take care
of those clients. When we deployed Zyxel at Diamond Physicians they immediately
had an upgrade in security. Then with the wireless LAN, we also had much better
reach and we found that the connectivity within the building for all of the Nebula
products between the firewall, the switch which actually provides power to
the phones and great connectivity to the phones as well in a wireless
connection, means that our connectivity within the building is
really where it needs to be. It's simple as plugging into power, putting a network
connection on it and let it connect to the Internet.
It's an enterprise grade solution. Even though the pricing isn't necessarily
what you would expect for the value you're getting there. The cloud
capability Nebula has given us a lot of visibility into what's actually
happening on the client's network and allowed us to make changes on the
fly without having to actually be onsite. I can see how many clients are
attached to the wireless access points . We can access the service anywhere we are
and I can see when a computer goes down, I can actually see that on the switch
itself and actually get a notice. Nebula also helps us to be much
more efficient in the way we are actually able to service our clients.
In many cases, we know when there's a problem before the client knows, and so
we can actually take proactive steps to resolve problems before they know it.
We can actually schedule a firmware upgrade. So as the network changes, as
anti-virus changes, as features change, we can actually keep upgraded without actually
having to take any actual time myself. On occasion I've had to contact support
and it's been really exceptional and so those three components are the
reason we're deploying Zyxel everywhere we can. And they were able to
improve our network, improve our connectivity, improve our security.
And it's just been a beautiful relationship that really has boosted the value of our business.
The clients may not see it, but we and I, as the founder know that they
are going to be in an environment that is secure and basically unhackable.
