hello hi welcome back to nptel mooc course
on developing soft skills and personality
this is week eight module three lecture number
forty five and in this module as like in the
previous module i will continue talking about
presentation skills and in this module particularly
i will focus on the role of body language
now before i start lets take a quick review
recapture of what we did in the previous lecture
in the previous lecture i gave you lot of
tips on becoming ah professional oral presenter
or a public speaker in order to become a professional
i said you need to keep certain important
points in mind what are they view the venue
that is you go to the venue before time experience
familiarise with the venue welcome the viewer
identify the audience greet them talk to them
so that you feel kind of warmth even before
talking and maintain rapper with them master
your material there is no shortcut to delivering
the most effective presentation if you are
not thorough with the speech if you don't
take time for preparation just don't go and
give the talk master your material without
mastering don't go for the talk calm your
mind use all breathing exercises techniques
but then keep you mind calm relaxed
visualize yourself speaking and visualize
yourself delivering the most ah popular talk
and then getting the standing occasionally
and applause from the audience realize people
want to winning leaders so don't panic if
somebody at the corner is going to ask you
the most difficult questions be ready because
people want you to answer don't accept that
somebody from the group will ah give answer
in support of you if you are thoroughly prepared
ok and always when you give the presentation
keep something for the audience towards the
end for the questions answer section and then
use those points which i have not covered
before impress the audience again during the
questions answer section but don't panic ok
and people want you to become the winning
leader ah not somebody from the audience who
will criticise you or who will try to find
fault with you avoid apologies never say sorry
at the beginning at the end for not preparing
for feeling bad for ah like whatever excuse
it could be that your p p t is not working
properly don't say sorry and at least don't
begin with that ok focus on your message not
the media if you content is good and then
if you are thoroughly prepared just focus
on how well you can deliver the content not
on the way that is the way you are using some
words ok do not focus on the fact that whether
you are saying something grammatically correct
or not that's going to hurt harm your presentation
audience again is not bothered especially
in public speaking especially when you use
the speech medium they are not so particular
about grammar mistakes and spelling mistakes
which you are likely to commit or slight pronunciation
error you are likely to commit they are not
bothered about it in writing spelling mistakes
and ah other grammatically errors are too
glaring but in speech people are more focused
on what you are going to tell what is the
message what though i have in this talk for
this reason even if we have nervousness at
the beginning during ok try to convert that
into positive energy a little amount of nervousness
is necessary to pump out the so use that and
towards the end i said that gain experience
voluntary for giving small talks at the beginning
go ahead and give longer once lengthier once
and then gain the reputation of giving useful
talk effective talk and gain experience from
one ah speech to another one and become popular
and make what you visualized as a reality
that you will become a speaker who will get
standing ovation
now main objectives of public speaking i said
there are four main objectives that is to
entertain to make the audience feel just enjoy
your talk educate that they learn something
provoke that they try to feel provoked in
terms of ah thinking or doing something and
then influencing influencing their taught
their behaviour and then making them again
act do something in your favour so initially
somebody is not influenced with your proposal
but then you convince the person to give certain
amount for your ah project so influencing
can be in the form of getting something in
your favour or even influencing them to think
and then develop themselves
i also concluded by ah saying something about
how you can structure and deliver your speech
so ah i said that you stop strongly you can
start with some start with some startling
ah facts ok some interesting quotations and
have just three or four major points and then
learn how to elaborate them and say the first
point very clearly and when you are saying
an elaborating towards the end occasionally
try to summarise ok what are you are saying
then and there and the last conclusion is
actually a summary and then you can leave
them with the powerful effective quotations
so that they can think about is further
at the end of it you tell them why you deliver
the talk make it relevant for them and end
it with the positive node ok now that is about
becoming a professional but in this one this
module let us understand the role of body
language in making you become a professional
ah public speaker because the role of the
body language is very significant very crucial
in ah making you become the most popular public
speaker in fact you might have seen ah some
people even come without any strong matter
that is the knowledge part is very less but
the body language is so powerful so interesting
so impactful that your spellbound and then
you don't even bother about what they are
saying but you are getting carried away by
that body language so even body language can
go to the extent of influencing people even
with less content but to become a professional
i am not saying that you should do that you
develop your body language but at the same
time go with good content enough material
that comes out of your knowledge
now in terms of body language and using it
in public speaking at the beginning itself
study yourself in a mirror ok today you can
replace mirror in terms of ah video recording
and then you can see that again and again
but then the best thing is still studying
yourself in a mirror speaking before a mirror
and seeing whether its impressing you if you
yourself cannot be impressed by your own talk
you cannot impress anybody else body language
reflects what you are saying and if any gestures
is distractive negative and it is not reflecting
what you are saying remove that this appropriately
for the occasion i have spent enough time
on dress codes do and do in terms of interview
group discussions that is appropriate here
also ah for example if you have to give ah
talk in funeral formal one especially in ah
foreign countries generally they ah come dressed
in black in an indian scenario generally they
prefer white ok apart from the colour code
so wedding you are giving a talk
so you they except that you are in a very
formal suit and all that but lets says its
an informal talk they want you to ah give
a talk for young kids just to give a pep talk
so you can be even in t shirt and jeans the
depending on the formal informal occasion
dress appropriately but all the time the dress
should not be a distractive element it should
merge it should suit your personality and
while talking relax your facial muscles make
them free and try to smile when and where
it is appropriate pause after each main point
when you give a thought you just give a pause
so that let them reflect on it let them observe
the point eye contact initially with someone
approachable is required is decided because
if you are starting new you may be bit nervous
to even look at the audience but there are
some among the audience even your friends
your teacher your parents your relatives somebody
is sitting there your colleague who is your
well wisher and just look at that person who
is approachable who is all the time nodding
head for whatever you are saying
so initially try to maintain eye contact look
at the audience maintain eye contact with
somebody approachable this the ah beginning
step and then when i talk about eye contact
avoid hiding what do i mean by avoid hiding
sometimes the podiums are very big so what
people will do is they try to lower them and
then they will try to avoid so they don't
want to ah look at the audience and then they
are very nervous they are sweating so avoid
looking nervous so try to look calm courage
itself is not actually means the absence of
any fear it only shows how you are able to
control manage the fear and not show it that
much on your face and look into the eye of
allies so people who are generally supporting
look into they are eyes but if you are uncomfortable
looking into the eyes of people who are appearing
to be your opponents enemies try to look at
them on the forehead ok some people try to
even go slightly lower and try to look at
the noise but on the forehead is always safe
because they get a feeling that you are actually
trying to maintain eye contact but the most
important of all try to maintain eye contact
with all the people
so ah there are ah techniques sometimes they
say that if you are really afraid of maintaining
eye contact with all they say follow the triangle
method that is you look at one person in the
centre so one in the corner that side another
one in this corner but as you vary and modulate
your eye contact so people get a feeling that
you are looking at all of them ok some people
suggest the square method that is one in this
corner one in this corner one in the other
one and the one at this end and occasionally
somebody at the centre so that gives them
a feeling that you are looking at all of them
but its important that you need to maintain
a eye contact and here you need to develop
lot of courage sometimes when people look
at you very ah piercingly so you may feel
nervous but then you turn look at somebody
who is more comfortable ah maintaining eye
contact with so turn your ah eye contact and
face the other person so that makes you feel
confident
the next important thing with regard to body
language is with regard to your posture and
movement so while standing so some people
ah they use to shift legs what is shifting
legs so they will move one leg and then they
will come to the other one so that is shifting
leg so you just shift this side and shift
the other side and then do not make any frantic
movement so moving this side fast and then
coming this side fast don't that and then
do not move back and forth so some people
go back and then they come forward so go back
and come forward in fact some people look
as if they are dancing so they move here they
move there that's just the way they are trying
to handle their nervousness but to the audience
it looks very funny ridiculous so you are
making movement which are not required and
you are trying to exhibit that you are very
nervous so avoid this thing try to control
put the feet firm on the ground use open posture
so keep the hand open and use gestures with
hands for emphasis
so if you have to say something so you can
use the hand to show emphasis speak in a natural
tone so you don't have to speak in a falsely
tone so that you thing that oh if i speak
like that people will be very impressed no
speak in a natural tone that comes normal
to you and that audience will like it very
much ok so try to ah keep that in mind and
some more dos and don'ts all the time try
to face the audience ok and look at each person
in the audience once you develop some confidence
if you are using notes ok and if you have
to look at the notes look at the notes only
occasionally what does it mean you will not
look at the notes all the time and read it
so that you cut them eye contact between the
audience and you that is disastrous so they
will lose interest in your talk so look at
the notes but you should be very thorough
with what is there in your notes so that's
were your preparation comes and when you are
prepared so thoroughly what you have in notes
is just a kind of reminder a its just a memory
recall
so you have written some important phrases
so you look at them occasionally to check
whether you have missed any point but you
will not see everything and read it ah to
the audience that's a bad thing to do because
you lose eye contact and smile and then as
i said radiating smile that is very important
and if you or using a power point this another
tendency like if the mouse is kept so while
moving you may just look at the mouse carefully
and then you may press it either you practise
that you ah handle the mouse even without
looking at it so become an expert in that
or get some else to click the mouse ok don't
use it at all or use a remote so now a days
you have got remote for moving p p t so use
the remote keep that remote in the hand and
try to do that now in terms of ah dos and
don'ts again with body language particularly
don'ts so do not hold down to anything now
let us say the podium is there in you fear
don't hold on this ok don't mike so firmly
so don't hold on your hand bag file ok so
that indicates again your nervous so people
are really afraid like what to do so they
will try to hold on to the chair that is kept
suppose there is a bench again they hold on
to the bench and then when you either use
a power point or use a notes don't read directly
from that so don't look at it and read word
by word you are thorough and they are there
just as a kind of ah refreshing points ok
so you don't have to read from that and do
not keep look at the screen so if you are
again giving p p t all the time looking at
the screen so that will also make audience
lose eye contact with you if there is a professor
who is examining you or there is an examiner
as in case of viva and some ah project presentations
so you have a tendency to look at only the
professor so the audience is sitting complete
here so many students and other staff other
faculty are there but you look at only the
examiners thinking that you should convince
only them that's again another aspect of nervousness
in fact you should actually forget the examiners
are sitting you should look at them as if
you are looking at them as one of the audience
looking so much and only on the examiner will
make them feel embarrassed and ah some people
don't like you looking at them because they
know that you are feeling nervous and then
or they know that you are trying to impress
them by looking at them so try to avoid that
in terms of voice quality lets look at some
dos and don'ts voice quality speak loudly
and clearly so in fact expert speakers professionals
the first thing they will do is they will
check the mike ok if at all it is there if
mike is not there they will ask the audience
on the last row whether they are able to hear
them so they will ask am i audible to you
can you hear me am i audible if say somebody
says yes you are audible i can hear here then
they go ahead if they say they cannot hear
they increase the volume in the mike or they
try to speak louder so speak loudly and clearly
enunciate that means say each and every word
don't mumble don't skip don't speak in a hurry
speak slowly but with confidence so some people
are afraid of speaking slowly because they
think that it they will reveal their nervousness
its important to emphasis important points
by slowing down and or speaking louder so
when you slow also people will try to follow
what you are going to say and when you raise
your voice again people know that you are
saying something important and if you are
giving a group presentations like five people
giving one presentation for a common project
that you did so each one speaks for lets say
ah five minutes
now once your turn is over so you can say
so now my friends so and so will come and
talk about this part or you can say so far
i have talked about this aspect of ah this
project but this project as four other aspects
the next one my friend so and so will come
and ah discuss with you so give transition
to the next speaker especially in team presentation
so that makes audience to follow it smoothly
what shouldnt you do in terms of voice quality
race through your speech ok as if you are
sitting in super fast train so some people
just they want to finish the speech as quick
as possible so that their nervousness is over
no but as you race you commit more mistakes
but as you are slow and deliberate you are
able to you are able to remain common collected
so don't think that you will race through
your speech and then ah get it done quickly
with less mistakes but it could be the other
way around and some people ah as i said try
to read directly from notes and screen and
you should never do that never talk too fast
and never talk deliberately too slow also
some people have not prepared ok even for
a ten minutes talk
so it has been told that you have to speak
full ten minutes otherwise marks will be detected
so only two minutes idea gets dragged till
ten minutes and they speak deliberately slowly
and mumbling like saying something only you
can here so your lips are sort of whispering
but nobody can hear and never exceed the time
limits nobody will accrues you if you finish
your lecture before time if you finish the
public speech before the time given but if
you exceed the time limit a people will be
unhappy and then never do this mistakes of
saying as like most teacher try to do that
they will say that just one more minute i
am going to finish this so ten minutes are
over and they will say just another half minutes
so another fifteen minutes will go so that
one minutes sometimes can extend up to one
hour and you know you are killing the audience
to death so and they will start looking at
the watch so they will make lot of restless
body movement and some people if they can
effort to do they will even walk out they
wont mind going out
so when you say some time limits so stick
to the time limit and do not exceed the time
limit now towards the last few points the
most important thing that you shouldnt do
at all is never turn back on audience so even
for writing something showing something on
the board so even when you do that one part
of your face ok at least one eye should be
maintaining the contact turning completely
on the back and slouching as if like you are
so weak and then you are not prepared so that
again ah leads ah very bad impression and
keep the hand open don't put the hands in
pockets that again becomes a very bad defensive
gestures in fact one of the crucial questions
that people ask in terms of public speaking
over all presentation is that what to do with
my hands ok as i have said before don't put
it in your pocket if you are nervous you can
slightly rest the palms but not holding it
firmly ok you can just rest it for sometimes
but once you are relaxed once you feel that
now i am ok then open the palms to show that
you are confident and then you have to nothing
to hide you are giving a very truthful and
honest talk you are thoroughly prepared so
you are not afraid of anybody avoid inserting
them in pockets keeping them on the back or
crossing hands and giving the talk all the
time crossing the hands and giving a talk
so you are completely losing your ah non verbal
touch now the best gestures is anything that
correlates the verbal part of communication
so whatever you say if you are able to correlate
that so that will be the best gestures so
people even when they mute it ok lest say
they are watching your thing on the video
and if they mute it and if they see so that
should be able to more or less guess what
you are trying to say so if you can use that
that is the best form of ah communication
and the best way to use it at the end of it
i would like to say when you when you use
your ah hand ah and especially the body movement
in communication including both verbal and
non verbal i would say that spontaneous like
a child ok the child doesnt bother ah like
the way it moves its hand but then all the
time its trying to communicate with you and
if you are close to the child even before
it says something you know that it likes you
it doesnt like you it wants it it doesnt want
it and then it knows what to grab what to
throw and the hand gestures the leg movement
there are coming very spontaneously and very
naturally in fact if you can come using this
very spontaneously and in a very naturally
manner whether it is in public speaking or
in oral presentation or in group discussions
or in interview the one who is spontaneous
and natural is the one who will be selected
they don't want people who are nervous who
are afraid who cannot handle nervousness before
ah the interview before public and when you
become spontaneous you will also enjoy the
talk that you are delivering
now as a concluding taught from a famous poet
maya angelou pay attention to what she says
she says i have learnt that people will forget
what you said this means the verbal part of
your talk may be completely forgotten people
will forget what you did ok so even the non
verbal part the hand gestures and all that
so even that can be forgotten how he how you
try to communicate so that also people may
forget but there is another aspect to this
but people will never forget how you make
them feel at the end of the talk if it was
a very ah powerful talk did you move them
emotionally did you express your passion and
make them feel passionate did what you felt
that you are hot went through your tongue
and then reach them and touch their hot too
ok if you can assure that and at the end of
it overall if they feel good the feel good
factor that i listen to this person but i
feel very good i am happy that i listen to
this person so that is the emotional spiritual
quotient part that will ultimately distinguish
you from rest of any other speakers any other
persons who are going to give that interview
that giving that feel good factor the the
last one at the end of it they feel that ok
i am i am feeling good my heart is full after
listening to this because people will forget
all other things but they will remember how
you made them feel ok feel about that think
about it and then ah let me say bye thank
you so much for watching this video i will
come back to you with one more ah module on
ah presentation as how to use visuals
thank you once again
