Want to erase the current
content and settings
on your iPhone?
Restoring your device
to factory settings is easy.
We'll go over how to do it
straight from your iPhone
or on your Mac
or Windows computer.
Before you start,
remember that a factory reset
will erase all the data
on your iPhone.
If you want to save
your content or settings
or transfer them
to a new device,
you'll need to have a backup
saved on your computer
or in iCloud.
You'll also want to make sure
you have your Apple ID
password handy.
If you want to restore
to factory settings
from your device,
first go to Settings.
Tap General.
♪
And then reset.
♪
Next, tap Erase All Content
and Settings.
You may be asked if you'd like
to update your iCloud Backup.
If you're ready to erase
the content on your iPhone,
tap Erase Now.
Then if prompted,
enter your passcode
or Apple ID password.
Then tap Erase iPhone
to confirm.
Now wait for your iPhone
to erase.
♪
You can also restore your iPhone
to factory settings
using your Mac
or Windows computer.
If you're using macOS Catalina,
you'll use the Finder.
If you're using macOS Mojave
or earlier,
or if you're using
a Windows computer,
you'll use iTunes.
First, you'll need to get
your device ready.
In Settings, tap your name.
Tap Find My.
Then tap Find My iPhone
and turn it off.
When prompted,
enter your Apple ID password,
then tap Turn Off to confirm.
Next, connect your iPhone
to your computer.
If you see a message asking
for your device passcode
or to trust this computer,
follow the onscreen prompts
to continue.
Next, click Restore iPhone.
If this step isn't working,
double check to see
if you've signed out of Find My.
If you haven't, you won't
be able to restore your iPhone.
This next step
will erase your device,
meaning all current content
and settings will be gone.
Unless you have a backup,
you won't be able
to retrieve them.
If you're sure you want
to continue,
click Restore again to confirm.
Wait for your computer
to install
the latest version of iOS
on your iPhone.
Your device will restart,
and you'll see the Hello screen.
And that's it!
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subscribe to the
Apple Support channel
or click another video
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