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>> With dramatic changes
reshaping business priorities,
understanding your customer and
building trust have never
been more important.
Gain a deeper understanding
of your customers with
a real-time 360-degree customer view
that spans all their
interactions and preferences.
This real-time, complete customer
view and the insights generated
enable your teams to deliver
thoughtful engagement while
building trust along the way.
Orchestrate buyer journeys
based on how customers engage
during marketing campaigns or
other interactions with your company.
Conversation intelligence
enables your sales teams
to gain a new perspective
into customer needs.
See which brands and competitors are
trending with AI-driven insights
from call conversations.
Additional insights from
Dynamics 365, Office 365,
and LinkedIn Sales Navigator
ensure your sellers can strengthen
customer relationships
with thoughtful,
ongoing, personalized interactions.
Establish a new relationship through
a warm introduction
from a mutual contact.
Check in during key changes like
when customers switch jobs.
Tailor your content and
conversations based on what's
resonating with customers.
Help your sellers move beyond
a transactional mindset.
Proactively track relationship health
to understand customer
sentiment and trends.
Take swift action to proactively
mitigate at-risk customers.
To ensure your
organization is delivering
experiences that keep up
with customer expectations,
send them surveys integrated with
Dynamics 365 to 
streamline follow up.
With Dynamics 365, your sales
and marketing teams can
forge stronger relationships
despite a challenging environment.
The customers you invest in
now will be the ones who are
committed to doing business
with you in the years ahead.
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