hey guys and welcome back to the channel
and to the second part of our how to
become a cabin crew mini series
if you haven't seen the first part where
i talk about the requirements that you
need to know about
to become a cabin crew definitely check
that out i have linked that on the
description box down below nevertheless
today's video is going to be about
interview questions and tips 
so if you are interested then
keep on watching
 
Once again I have my notes and the first that
i'm going to share is so the dress code is always
going to be business attire for the men
this is going to be long sleeves polo
with collar a necktie and of course slacks and
black shoes you can opt to bring a coat
or a blazer but it's not necessary
for the women it is always going to be knee
length skirt a blouse and a blazer
ladies your skirt must always be knee
length and then for your heels
required is at least two inches and then
for the blouse please read the requirements that is
stated by the airline sometimes they will require
sleeveless or short sleeves do not wear spaghetti
strap underneath your blazer because they are
going to ask you to take that blazer off to check your
skin and if you have
any visible tattoos for the women for
the color of your business attire i would recommend
not just wearing plain black and white
or else you are going to get
lost in the sea of blacket white
everyone is going to be
in that color so i would recommend wearing
pastel colors or at least wear one pastel color
in you so at least maybe a blouse or
your skirt or your blazer your shoes
and your bag either one of those but do
not wear neon okay i'm talking about
pastel and not neon never wear neon colors why
do i recommend a pastel color
this is so that you do not look
boring and you are basically going to
look like everyone else
and if you want to go the extra mile i
would recommend researching the color of
the airline that you are
applying for and wearing a blouse in
that color so that at least the recruiters
can immediately imagine you wearing their
uniform or what you will look like in
the color of their uniform
if for example you feel that your complexion will not
look good in their color search for
a shade a different shade in that color
that will complement your skin tone and wear that
please no neon nail polish
no no all right once again for the nails
pastel colors only white or french tip but if you want
to go with something bright red is the only bright color
that i would recommend
two earrings is not allowed
i have um two piercings but i always
remove my second earring whenever i go
for interviews open days and also when i was flying as
a cabin crew i only just use one earring and then
only wear diamond stud or pearl earrings
during your open day or interview no
danglings please no hoops okay stud
only and then always have a watch
because that is one of the requirements
when you start flying as a cabin crew to
always have a watch with you
it's okay to have um one simple necklace
and then one simple bracelet on your
interview but you're not going to be
allowed to have a necklace and
a bracelet anyway once you start flying but for your
interview that's okay 
but i will not recommend you to have
those bangles that are noisy when you
start talking or moving your hands
please refrain from using those on your open day
or interview
and then of course lastly
as part of your attire always remember
to have your smile on
and maintain proper posture at all times
whether you're standing or sitting no slouching please.
Now let's proceed to the interview tips. Tip no. 1
research about the airline you're
applying for nicole what are the things
that i need to know
number one the ceo of the airline number
two know about the company's vision and
mission because
most of your interview questions should
revolve around
their mission and vision the third is
the airline code the airline
code is what is on their ticket if it's
cebu pacific it is
5J if you're flying with Cebgo it
is DG number four is search for the
airline's tagline or motto this is usually um
found beside their company logo because
this sums up what the company or the
airline is all about and then the fifth is research the
company's culture because eventually they are
going to try to find out from you
if their kind of culture is something
that you are willing to work for
tip number two do not focus on your
grammar if you focus too much on your
grammar you are going to be so nervous
in answering your interview questions so don't
it's okay to be grammatically wrong when
answering your questions as long as you
are able to answer their question tip no. 3
your tone make sure that when you are
speaking to your recruiters that
you are speaking clearly and you are not
speaking too fast and that your voice is not too low
tip number four express proper emotions
and facial expressions
when you're answering your questions
you're not supposed to answer in
my name is Nicole O'bier 28 years old
with customer service experience
no okay that does not leave a good impression of
you tip no. 5 never say anything bad
about the previous companies you have worked for or
are currently working for because no one
is going to want to hire someone
whom they know will talk bad about them tip no. 6
always be the hero in answering your
situational questions
if they tell you to tell them about an
experience you had when you handled an
irate guest and let's say your manager was the one
who handled it answer it in a way like it was you who
handled it so if your manager
handled it in a way where he or she gave
a freebie then say the way i handled
this was i listened to the guest's
complaints i apologized and then i gave her a
freebie no one's gonna know that it wasn't you
the recruiters are not going to do some
background investigation on that
so make sure when you answer these
questions that you
turn out to be the hero tip no. 7
answer quickly the longest that you can
make your recruiters wait for an answer
is five seconds anything longer than
that is too long but if you really did not
understand the question
or you want to buy yourself more time
there is nothing wrong once again there
is nothing wrong
with saying i'm sorry i did not understand the question
will you please rephrase that there is
nothing wrong with that and that doesn't
paint a bad picture of you. 
Now i'm going to share the 5 most
common cabin crew interview questions
and tips on how to answer it
hi my name is monica i am
20 years old i have three siblings
i love eating and hanging out with friends during
the weekends i go to tagaytay with my
friends and then we love to try out
other restaurants.
Guys nobody cares my brain was already
flying at that point that doesn't sell you
as an applicant when answering this question my tip
is always know the role of a cabin crew
or whatever role that you are applying
for know the role guys we are more than just
a pretty face okay nicole what are what is the main
role of a cabin crew a cabin crew has 3 main roles
1st and foremost is safety
we are safety custodians in every flight
2nd we are first aid responders only
the third is when service comes in so
that is customer service the 2nd tip to answer this
is to think of your skills and previous experiences
that will embody the role that they are looking for
hello my name is nicole i have had a
previous customer service experience
working for a five-star hotel
and a managerial experience working for
a restaurant in both positions i was able to handle
different types of guest concerns
wherein i was able to turn these guests
into loyal customers
currently i am working as a preschool
teacher which is developing me into a
more creative and spontaneous individual
guys i have heard a lot of answers
wherein people say because this is my
dream or because i love traveling although
there's nothing wrong with that
but it's only showing the recruiter that
you are only after the benefits of the job and
no one wants to hire someone 
who is only after the benefits
your answer has to show the recruiters that you are
someone who is worth investing on
because if they choose to hire you
they will invest so much money on you if
you are applying for an international
airline such as qatar, saudia
they will pay for your ticket to fly to
your base country they will pay for your lodging
they will pay for your uniform same with
your local airlines here in the
Philippines they will pay for your training your
uniform and if they choose to base you
in manila or i mean in cebu or clark
they will also pay for your transportation
and your lodging during the first few months
so you have to show that you are worth all that money
so how do you answer this question while
also expressing that this has always
been your dream without simply stating
because this is my dream
i have always dreamt of being a cabin
crew because i love being of service to
other people and helping them when they are in need
an example of this is when i was working
at the hotel and one of our guests had a
lost luggage so the guest told me about it and what i
did is i called the airport
and i also called the airline and i did
the necessary follow-ups
so that his luggage can be delivered to
our hotel and when the day came that the luggage
was delivered the guest was very happy and nothing
feels better than being able to help
someone when they need it
how to answer this tip no. 1
research the achievements of the airline
with qatar they are always awarded
something by skytrax so
research their recent awards and mention
that in your answer because it will
bring a smile to the recruiter's face because of course
they are proud of their airlines awards
2, know what the airline is known for
with cebu pacific they are the no. 1 low-cost carrier
in the country
i want to work for cebu
pacific because you are the number one
low-cost carrier in the country
and i truly believe that every filipino
should be given the equal opportunity to fly
and at the same time i believe that the
excellent customer service skills that
i've learned in my previous experience can really be
of great help to the company and i just
want to share that
the moment i entered the building this morning
the receptionist and the guards had a
very friendly smile on their face and i
felt no judgment and i really want to be a part of this
kind of culture
never answer i don't have a weakness
just because you want to get away from
the question and it's basically
impossible that you don't have a
weakness because everyone does the
recruiters are asking this question
because they want to know if you are
someone who is highly trainable
or is willing to learn share one particular
weakness but turn it into something positive
i am naturally a very shy individual and
that might come as a
surprise to you because most of my job experiences
has required me to be in communication with strangers
and that is because i constantly push
myself to be in these job positions
because it helps me to develop 
my communication skills
as well as develop the confidence in myself
there i just turned a negative into a positive
and that shows the recruiters the kind
of things that i am doing to help me
improve in this weakness
so i know that we all hate this question
because we don't know what the future holds
but the reason why the recruiters are
asking this is because they want to know
if you are in this for the long term
because as i mentioned earlier
they are going to be investing a lot of
money on you if they choose to hire you
so once again you have to be worth investing on
if i am given the wonderful
opportunity to work for cebu pacific as
a cabin crew i still see myself in the airline in
five years in fact even more
and of course by that time hopefully
already a supervisor and 
because i also have an educational
background i would love to be able to train our
future cabin crew
so there that shows them that you want
to be with the airline for the long term
and also shows them that you are also
thinking of other career or further career
opportunities within
the airline so those were some of the
initial cabin crew interviews
that were asked of me during my
experience now i am going to share the final
interview question that was asked of me
so after the initial interview we were
asked to go on a break
and then come back at a certain time for
the final interview
and i was asked only one question
guys i was taken aback when i was asked
this question because i have
never been asked this and i felt like it
was too personal
and i feel it's with good reason because
during the initial interview they have
already racked our brains for who we are
as a professional and now i feel like the recruiter
is already trying to see who we
are deep down as a person as an
individual so i have no tips for this
nor is there any right or wrong
answer for this question there you have
it guys i hope this video was full of
value for you i have also linked
other cabin crew channel resources in
the description box below because they really make
cabin crew specific related content
don't forget to check them out because
those channels also helped me while i was applying for
this position and if you have any
further questions for me drop them in
the comment section down below or
follow me over on instagram and you can
ask me there and i'll answer that
in the fourth video and don't forget to
give this video a thumbs up
subscribe to the channel if you haven't
already and i'll see you on my next video
bye
