hi I'm Peg from Sony and I'm here to
show you how to troubleshoot no display
on your Sony Vaio notebook
for my demonstration that I'm the Vpceb
each Vaio model is slightly different
and the operating system you're using
could be a factor
so be sure to check the owner's manual
or visit us at esupport.Sony.com
for specific information on your model
and operating system
start by checking that your AC power
adapter is properly connected to
the computer
you should also check the wall outlet
and verify that all connections are good
I suggest that you use AC power if possible
if you are using the battery make sure
that the battery pack has a full charge
it is possible that the computer has
gone into standby mode
just press any key to activate the display
the monitor should flicker or light up
if your monitor still is not showing a
display you should at least see lights
on the computer
this will show that the computer is awake
if no lights are on push the power
button and wait for your Vaio pc to
start up completely
if you still have no display check the
brightness and ensure that it has not been
turned down all the way
press the function key and the F5 key
at the same time
use to right arrow key to increase the brightness
if the brightness did not change and you
have an external monitor connected
check your display by pressing the
function and F7 keys to cycle
between the video output modes
if you still have no display you're
going to power the unit off
disconnect all external devices displays
and remove any pc cards
now I'm going to show you how to go into
safe mode
as your computer is powering up when you
see the Vaio screen you will start tapping
the F8 key
now you are in safe mode
you should have a display at this point
you will need to go to esupport.Sony.com
for more information on how
to do restore a point for your computer
at this point if you cannot see your
monitor you're going to need further
technical support go to
esupport.Sony.com
I hope you enjoyed this video
for more tips tricks and how-to videos
please visit us at esupport.Sony.com
or on our SonyListens youtube channel
thank you
