In this tutorial, you’ll find out how to
create a personal account in OSR Online and
verify who you are. You need to do this before
you can access the functionality in OSR Online.
On the login screen if you haven’t already
created an account, select 'Don’t have an
account yet?' Complete the basic profile,
enter your personal email address and create
a password. Review the terms of use, then
tick the boxes if you’ve read and understood
them and agree to us confirming your identity.
Then, click ‘Submit’. You’ll see a notice
that you've received an email to the address
you provided, which asks you to verify it.
Close this window, go to your email account
and follow the instructions.
Once you’ve verified you email and returned
to OSR Online, you can login with your personal
email address and password. You’ll now need
to verify your identity. Verifying your identity
ensures your personal information remains
secure. When you login, you’ll only see
two tiles on the home screen for now. This
will change once you’ve successfully verified
your identity.
To do this, from the home screen, click the
'Identity verification' tile. In this screen,
enter your address details by filling in the
fields. Click ‘Save’. Once your address
has updated successfully, enter two types
of identity document that verify who you are.
These are called primary and secondary evidence.
Starting with the primary evidence field,
choose the relevant type from the drop-down
menu. We’ll match the details you enter
with official records to make sure no one
has access to your data but you. These documents
must be issued in Australia for automatic
verification to happen. If you’d like to
use documents issued by another country, you’ll
need to submit them for manual verification,
which you can find out more about in another
tutorial.
After you’ve entered the requested details,
tick the box to confirm you’re authorised
to provide this information and consent to
us to checking who you are. Then click verify.
You’ll get a notice that the document is
being verified. Refresh it to check its progress.
We don’t collect or retain any of this information,
so once you’ve completed this section, all
your document details will be removed from
our system.
When it’s done, you’ll see the notice
change to indicate success.
You can now enter details in the secondary
evidence field, which offers a broader selection
of options. Again, enter the document details,
tick ‘Confirm’ and click ‘Verify’.
You’ll see the verification is in progress.
Click ‘Refresh’, and you’ll get a notice
indicating if it’s been successful.
If either of these identity verification processes
is not successful, you’ll receive a notice
saying that it didn’t work. If that happens,
check that the details you’ve entered are
error free. If they are, we may have to manually
verify your identity. You can watch our tutorial
on how to do this if it happens to you.
Once your identity verification has been successful,
select the home icon. When you come back to
the home screen, you’ll have new options
available to you. You can access these by
clicking the relevant tile.
You have now successfully created a personal
account and verified your identity.
