How many of you actually have a mobile phone?
How many of you are on a contract? A fixed term contract?
Yeah? Why did you choose that?
I've been on a contract since I got my phone. What are you paying?
I'm paying thirty a month. And I get one gig of data, unlimited text, free calls, and at $350 for everything else.
Okay. You ever been caught out by your contract?
Yes I have. Okay, so I went over my data, and I didn't realise how much it actually cost.
It cost like 10 cents for every megabyte. And I went over my contract by about, I think it was $60 in a day, and I didn't realise. And then it just kept adding. By the end of it, it was about $100 to $150. So yeah, that was my interesting story.
(What were you doing?)
I was just on the internet. Just... on the internet. 
Okay, how did you fix that up?
Well, they called me. And they said, 'You have gone over your data limit by this much."
So, interesting question. Did Mum and dad pay for that? Or did you have to pay for that?
Both. Half-half. 
So... pretty goood. Because I had a job...
What's the biggest thing you learnt out of that monment?
I need to control how much internet I use. Get a little app that controls my internet. Just make sure I know how much I'm using.
What's your normal amount of credit that you put on the phone?
I'm on a $29 pre-paid flexicap, as the Vodaphone lady tells me every time I recharge. 
I'm actually not really sure how much money it is.
I think it's like $150 worth of text, $150 worth of calls, and I think 500 megabytes of data. So, it's a pretty good plan. Keeps me going... 
How long does that last you?
Oh, just monthly, just monthly. And usually I've run out, like, pretty close to the day. So, like maybe a day before. So, that's the plan for me.
Okay. Why did you pick a prepaid over a plan?
Because my parents told me to. 
So what are the advantages you reckon you get from mum and dad's decision?
Because... like... with a contract, if you keep... it doesn't... like it renews straight after the month, even if you haven't used it all. 
So if you have $500, and you only use $100, by the end of the month you've wasted so much money of your credit. So it's just better to just pay as you go along.
I had a plan a while ago and I forgot to pay for two months. And my parents got really angry at me. So I decided, let's move on to prepaid. So I pay every month 30 bucks and get the same as Josh.
What did you learn out of that.
Pay . Pay every month. (laughter)
So, have any of you ever downloaded ringtones based on an ad?
Oh... Oh yes, I have.
Tell me about it Jase. (laughter) Tell me about it, son. 
This cost a lot of money as well. Um... There was a subscription fee. I didn't see that on the ad, and I signed up for it. 
I got the tone. I was happy. Then I lost... I think it was $20 on just a ringtone. One ringtone. That's thirty seconds! It wasn't worth it... No. 
How long were you stuck in this arrangement?
Oh, I think it was six months. 
Okay. How did you get out of it?
Actually, I think I just got rid of that sim card. I just bought another one. 
Oh. Wow. Did you do anything before getting rid of it? 
No, no. I said "No" and I just left it. 
Okay, so how would I find out information on how to get out of that legally? Without just dumping the sim card? And anyone can answer on this one.
(off camera) Well there's a lot of things on the internet. Search out the websites. Just look at the fine print. Ask a few people. 
Okay. Where do I find fine print on an ad for these sorts of things?
Right at the bottom. 
Sometimes they have it really fast at the end. They always manage to just blur it out at the end. 
(inaudible...) ...you can't hear. It's so fast or they have the star, like Sanjana said, all the way at the bottom. 
In really, really small writing so you can't even see it unless you're pressing pause or you're like looking really closely. 
So what does that say about what the people selling those products, or making those ads? What are they trying to do when they do it so fast or so little? 
Well, they're trying to make a profit. So, it might look like a good deal, but it really isn't. At the end it all just goes down hill. 
So, thinking about terms and conditions, what would be two pieces of advice you'd give to someone who's buying their first mobile phone.
Firstly read it, read the terms and conditions. And get someone else to read it. Just make sure you've understood what you're reading. 
