When you replace your wireless router at home,
you have to go round all your computers and
tablets, and type in the new password.
Then you try to use your Echo, and it does
this:
“I’m having trouble connecting to the
Internet. Take a look at the Help section
in your Alexa app.”
So how do you get your Echo connected to the
new WiFi?
Let's find out.
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Today’s question:
I recently got a new WiFi router, and my Echo
stopped working. How do I connect my Echo
to the new WiFi?
Well this is a great question, because the
Echo doesn’t have a screen or a keyboard,
so you can’t just type in your WiFi password,
like you can on a smartphone or a tablet.
You’re also going to run into this problem
if you move house.
The answer is, you’re going to need the
app on your phone or tablet. I don’t want
to say its name, because I don’t want to
set your Echo off. I'm going to be using the
app on my iPad.
You'll need to know the name of your new WiFi,
and you'll need the WiFi password.
To start with, make sure your phone or tablet
has already joined the new WiFi.
Open the App, and sign in with your Amazon
account details if asked.
Press the Menu in top left.
Then press Settings,
And Device Settings.
Choose your device. It will currently say
Offline.
In the list of settings for your Echo, you'll
see Wireless, and Wi-Fi Network, and to the
right you'll see Change.
Press Change.
You'll now be guided through setting up your
Echo. Press Continue.
It asks if you see the orange light on your
Echo. I don't see the orange light, so I'm
going to choose this option.
It now says, if you don't see the orange light,
you need to press the Action button for 6
seconds.
This is the Action button, and I'm going to
hold it for 6 seconds.
“Now in setup mode”.
Now we have the orange light. I'm going to
press Continue in the app.
Now the app is asking me to connect my iPad
to my Echo WiFi.
I need to come out of the app, and go into
Settings.
Then go to WiFi, and choose my Echo from the
list. It's the one with Amazon in the name.
Now I need to come out of Settings, and open
the app again.
The app is now asking me to press Continue.
And now the app has a list of all the WiFi
networks available nearby. I can see mine
on the list.
So I'm going to tap on my WiFi network. At
this point you'll be asked to type in your
WiFi password, but my new WiFi password is
already stored with Amazon. After a short
wait, the Echo is connected to the new WiFi.
Let's test it.
"Alexa, what happens if you step on Lego?"
“Ouch! Ow! I hope that never happens to
you.”
Your tablet or phone will join up to the WiFi
again on its own, so you don't need to anything
else with it.
Please let me know in the comments below how
you got on, and if you found this video useful
please give it the thumbs up.
If you’d like to see more tutorials like
this in future, please click on my face below,
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And while you’re here, why not check out
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Thanks for watching and I'll see you next
time.
