welcome to the global pulse a short
video series where our experts break
down a trending topic in international
business and why it matters to you as we
all face the challenge this global
pandemic has given us we think about
kind of the role technology is playing
and not only helping us be productive as
we deal with this pandemic but what
impact it means to having us kind of be
more connected in a global economy so I
think the first thing is to recognize
that we've become increasingly digital
this has been something that's been
happening a transformation for many
years but I think in many ways the ROO
realities of kind of working from home
and social distancing but trying to be
productive and connected to people
through technology has given us kind of
just an incredible leap forward when it
comes to technology adoption so any
laggards that may have been kind of
holding on to old ways of doing a
business now find that they need these
digital tools necessary to go ahead and
stay connected not only with those
across the globe but frankly even those
that might live in their own
neighborhood as they try to stay
connected and productive while keeping
social distancing so first thing is
digital tools the second thing is these
digital tools require us to go ahead and
rely more on our global communications
infrastructure to send information
around the globe and our reliance on
technologies like the internet and
wireless technologies mobile
technologies are no more important now
than ever
whether it's the data that's being
collected to go ahead and help us
identify and attack problems related to
kovat 19 redeployed resources in the
supply chain or medical personnel and
resources we need this communications
infrastructure to keep us connected keep
us informed and for the lessons learned
in one part of the world to affect and
change the way we approach this pandemic
in other parts of the world so because
of that we have to think differently
about the way we manage our global
technology from a governance as well as
kind of a resource allocation
the internet for example streaming
services have been downgraded in many
countries from high-definition
television to standard definition you
know whatever preserve some of this
Internet bandwidth so that we can use it
for more essential communication needs
and certainly this is a time where we
need to think about the role that
technology plays to help with public
health and keeping us connected so being
digital is one staying globally
connected through networks is number two
but I think the third and perhaps most
transformative impact that this
technology is playing in the space is
just recognizing that we can form
relationships and continue on with
business across kind of geographic
boundaries and kind of bring us all
together so unlike you know maybe in
times past where we can go ahead and
focus on face to face communication
we're now adopting kind of almost a
level setting kind of playing fields of
ways in which we can communicate
digitally with our partners who might be
down the street or across the globe I
know in the quest program we have a
collaboration going on with
entrepreneurs in Africa and students
have been working with them kind of
internationally across boundaries using
technologies like whatsapp and Google
Hangouts and clearly those technologies
that are used are now being used for us
to kind of communicate with people down
the street and not only people across
the globe so again more globally
interconnected means of technology as
well so I think while this pandemic has
so many negative implications and and my
heart goes out to those people who are
suffering or have loved ones that are
suffering we do see technology kind of
really helping us not only cope with the
changes that are taking place but give
us new and innovative ways to
collaborate and be more connected
globally through information technology
