TAB THAT SAYS CORONAVIRUS FLU
GUIDE, THAT'S A GREAT RESOURCE
FOR YOU AS FAR AS TESTING
LOCATIONS, RESTRICTIONS AND
TRAVEL INFORMATION AS WELL.
AS UNEMPLOYMENT HAS SPIKED IN
TEXAS BECAUSE OF COVID-19, SO
HAS IDENTITY THEFT CASES.
TODAY OUR I.T.
REPORTER IS TAKING A GOOD LOOK
AT HOW VULNERABLE WE ALL MIGHT
BE TO THIS CRIME.
Reporter: THE TEXAS
WORKFORCE COMMISSION SAID SO
FAR THIS YEAR IT'S GOT 738
CASES OF IDENTITY THEFT FRAUD
CLAIMS, MANY OF THOSE INVOLVED
STOLEN IDENTITY, BUT SOME
INVOLVE THE SWITCHING OF BANK
ACCOUNTS.
IF BEING LAID OFF WASN'T
FRUSTRATING ENOUGH, WHAT
HAPPENED NEXT WAS DOWNRIGHT
INFURIATING.
IT REALLY IS, ESPECIALLY
WHEN YOU GET IN CONTACT WITH
NOBODY WHO CAN HELP YOU OUT.
SHE ASKED FOR AN APPOINTMENT
IN A COUPLE OF WEEKS LATER A
CHECK WAS DEPOSITED INTO HER
ACCOUNT.
THEN WHEN HER SECOND
UNEMPLOYMENT CHECK WENT OUT,
THAT MONEY NEVER SHOWED UP IN
HER ACCOUNT.
I WENT INTO SEE WHY I NEVER
GOT IT AND I DEPOSIT
INFORMATION WAS CHANGED.
BUT I DIDN'T CHANGE IT.
SHE CALLED THE TEXAS
WORKFORCE COMMISSION RIGHT AWAY
BUT FOR WEEKS ALL SHE GOT WAS A
BUSY SIGNAL.
SHE BECAME SO DESPERATE THAT
SHE CALLED 911 TO REPORT A
THEFT. I DID, I CALLED 911
BECAUSE I COULDN'T TALK TO
ANYBODY.
I KNEW THEY WERE GOING TO
ANSWER.
I TOLD HER, I SAID THIS MIGHT
SOUND CRAZY.
AFTER THE I.T.
REACHED OUT TO THE WORKFORCE
COMMISSION, YVONNE RECEIVED A
CALL.
SOMEONE HACKED INTO HER
ACCOUNT, CHANGED HER ACCOUNT
INFORMATION AND PIN NUMBER
MULTIPLE TIMES.
YESTERDAY YVONNE SAID THE
WORKFORCE COMMISSION PUT A LOCK
ON HER ACCOUNT AND IS WORKING
TO GET HER THE BACK PAYMENTS
SHE WAS OWED NEARLY A MONTH
AGO. TO KNOW THAT SOMEBODY
CAN JUST TAKE YOUR INFORMATION
AND CHANGE IT IS VERY CRAZY.
SO WITH NO MONEY COMING IN FOR
THE PAST MONTH YVONNE STARTED
DRIVING FOR UBER BUT SHE DID
RECEIVE SOME GOOD NEWS
YESTERDAY, HER OLD JOB HAS
HIRED HER BACK.
NOW IF YOU BELIEVE YOU'VE BEEN
A VICTIM OF UNEMPLOYMENT FRAUD,
THERE IS A HOTLINE SET UP JUST
FOR FRAUD CLAIMS.
WE HAVE THAT NUMBER ON OUR
