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It’s this dual challenge of how do we help create all these
applications and then bring all the data together that’s
inspiring us to build out Power Platform and Dynamics 365
as the world’s connected business cloud.
That’s one of the strengths Microsoft helps bring to the
table. It’s not only Azure and Dynamics 365 that really
integrate well with our vision, but then the knowledge of
how to apply some advanced digital techniques to data and
how to utilize those platforms in a very efficient manner.
We believe that Customer Insights can help us hit better and
we can empower the employees with that knowledge to
be even more personal to have our guests be more pleased
when they leave the garden.
Traditionally, mobile software development is pricey and
lengthy and requires a very specific set of skills. And through
discovering PowerApps and using that, it really helped us feel
more confident in our role, and I think it really clicked when
I opened it how much better we could provide customer
service to our internal business areas.
And that’s why we selected Dynamics 365 to enable our
salespeople to better sell. After we implemented the data
warehouse and Dynamics 365, we had a 30% year over
year increase in our season ticket sales, with essentially
the same team on the floor.
Every company struggles with training. Products are much
more complex, so how do you keep up? We see Guides and
HoloLens as a great tool to change how adults learn. There’s
video built in, there’s step by step instructions that can
overlay holographic images. And so, when you have in-depth
training from an electronic mentor, we believe you’ll be up
to speed in a compressed timeframe.
Data in one system is helping you optimize the outcome of
another system. That’s what an AI first company does. That’s
what an AI first software product does.
