(light music)
- [Mat] We get out of bed
every day to make snack magic.
The experience that the consumer has
has to be supreme and you have
to deliver it consistently.
Dynamics 365 gives us confidence
that we can make great choices,
great decisions,
in creating an amazing product.
- [Rick] The minute you have that one
off experience of the
salt is a little bit low,
or the spice is a bit too high or low,
it's a competitive environment
and they'll just choose another product.
- [Andrew] If there's too much moisture,
can make it a bad experience.
If there's not enough,
it'll go stale and dry out.
So just getting it right
is quite scientific
and needs to be exact.
At Majans, we've really tried to
take away the human testing
and look to IoT Intelligence
to do that more consistently
and more accurately.
We have a system now
that can look into the
product in real time,
which helps us control
how big the problem is
or understand where it started.
People feel so empowered
if they can fix the problem themselves.
Giving them the data quickly
helps them actually fix problems before
they become bigger problems.
The real benefit of IoT intelligence
is being able to get the best
person in your organization
to address the issue that
needs to be addressed.
If you give good people
the right information
at the right time,
they can do incredible things.
The industry has always
been about efficiency.
Time is money.
It's not just about producing
whatever you produce, faster.
It's about how information flows through
your whole business faster
that will really give you
competitive advantage.
- [Mat] We're a simple business.
We make stuff and we sell stuff.
But everything in between is
so important to get right.
- [Rick] A lot of times
when people eat our snack,
they tell us that,
"Oh you, you take us on this
little journey, you know?
It's great, we love it."
And that's the type of emotion
we want to get with a customer.
Dynamics 365 allows you
to create that journey
over and over again.
