Is this your home store?
Yes, this is my home store.
OK, and you're here a lot?
Yeah, and I also do the pickup a lot, too.
You do?
Yes, when I'm running, so.
We're here in Tuscaloosa, Alabama.
This is store number 715.
You can tell by the store number,
this store has been with the company a long time.
So there are a lot of great people here doing great things.
But we want to walk you through today
and show you the things we've done
to make this store safe to shop,
but also a safe place to work.
We're using the entrance at our Automotive Care Center
for associates to enter in the morning.
We're able to let them in here one at a time
and then as soon as we get them in the building,
we do a temp check and some other things.
And then outside the store, we're sanitizing all the carts.
This is Vincent. You see Vincent's in a mask and gloves,
and he's got a sanitation spray
that we're putting on the carts
before they come into the store
to make sure they're ready for you when you shop.
Got to keep everybody fed, right?
Yes, you've got to! I hope y'all got some meat
on the counter in there.
There is! I just saw it.
OK, thanks.
You have a good day.
The first change that I want to talk about that we made,
is we're closing the stores every night.
We're open from 7 in the morning until 8:30 at night,
and this is previously a 24-hour store,
but we did that to give our associates
time to rest and recover, but also to get the store stocked,
clean and sanitized before we open in the morning.
The second thing is when you do come shop,
only bring the people that you need to bring with you.
The less people that come in,
it's easier to manage crowds for us
and also it can give plenty of people
a chance in the store to stay socially distanced.
And then finally, we've divided the entrance and the exit
to make sure we keep distance between customers.
So let's go ahead and go in,
and I'll show you what we're doing.
We've got X's on the ground to help people
know how far apart they need to be to stay separated.
This is Kelvin, and Kelvin's managing the crowd
on the way in, and then just inside the store
you'll see we're counting the number of people coming in
to ensure that within the space that's in the store,
there's plenty of room for us to be able to spread out
and stay socially distant.
Let's go in and take a look.
And then when you're in the store,
we do have wipes available for all the carts.
This way, you can grab one of these
and clean the handle off before you get shopping.
And what you can see in the store
is the food supply is in really good shape.
Our teams in the distribution centers,
our suppliers, our store associates
have done a fantastic job keeping stores in stock
throughout the last couple months.
And as you take a look around,
you'll see there's plenty of produce,
plenty of meat, grocery is in great shape,
so there's a lot to buy.
Let's get on into the store.
OK, and a couple other things you'll see
are the directional arrows.
We're trying to separate the aisles
to maintain traffic flow in one direction.
So when you're in the store shopping,
we just ask that you please follow
the direction of the traffic,
that way we can keep people separated as you shop.
Now we're in the pharmacy, you'll see that it looks
like it does out in front of the store.
We've got rope extensions and dividers
to keep people moving in one direction and out the other.
We've got markers on the floor,
so that you know when you're 6 feet apart
and maintain social distancing.
And then finally, we've got plexiglass dividers
that keep our pharmacists and our techs
separated from customers, so that both parties
can have a safe experience when shopping
at the Walmart Pharmacy.
So, a couple other things that you'll see are different.
When you're at the checkouts,
you'll see on the floor some blue signs that say,
"Please keep at least 6 feet apart."
If you'll stay on one of those signs when in line,
that'll just about guarantee that you'll be
at least 6 feet apart from other customers.
And when you get in the line,
you'll see that there are plexiglass shields
to separate the cashiers from the customers
for their protection.
And then finally, we've enabled Walmart Pay
on our self-checkouts and on our registers,
to make sure that you can pay on the app
without having to make contact with the screen.
Yes, ma'am, how are you?
I'm good, how about yourself?
Good.
(scanner beeps)
You can use Walmart Pay right off the screen,
just as you're checking out items.
That way, there's no contact at all with the register.
Our transaction's finalized, so we're ready to go.
And I also want to remind you
that if you don't want to shop in the store,
there are other ways you can shop
with us at Walmart, like pickup.
You can order online and pick up at the store.
And as of yesterday, we added the seventh day
of visibility back, so you can see slots
now for seven days, which is more slots
than we had available before this whole thing started.
In the mornings, we've added an hour
from 7 a.m. to 8 a.m., and that hour is
reserved in pickup slots for senior citizens,
other people who may be compromised
with their health in some way,
and for healthcare workers and public servants,
so let's keep that hour open for them.
Walmart does look out for our safety first,
and we're able to still get a chance to supply
the demand that we need for our families at home.
