The place where the laboratory really
begins its work is at the patient's side.
The UK HealthCare laboratories is
actually a group of laboratories that
all together provide services for a
multitude of patients.
Because there's such a wide array of patients we actually provide services that cover a wide array
of disease states or array of diagnostic
services.
We select the best of the best to do the work that we do
because the environment is a very complex environment.
Very technically advanced.
If you could bring the walls down and come into our laboratory,
what you would find is a team of professionals who are experts at what they do.
Our goal and our passion
is to provide the highest quality
results for our patients through excellence and quality and innovative technologies.
When people come to our laboratory, they are in awe. It's a very large space.
It's filled with a tremendous amount of technical equipment. It's clean and pristine.
We play a role in first diagnosing the
patients. We are the group that provides
the first information related to the patient's symptoms, so that we can confirm what the suspicions are.
We are the group that then provides some
analyses of additional specimens so that we can define what the best treatment might be for that patient.
And then we go one step further, because we actually monitor patients
through their recovery to determine that the treatments are actually working.
It's kind of like where the magic happens.
Our instrumentation is truly unbelievable in what it can do.
We have the best equipment right now that we've ever had.
Accuracy in the laboratory is
paramount to anything else.
You really have to get the results right the first time, because every single sample has a patient behind it.
If they have a biopsy done and they need to know if it's cancer or not,
they can find out within hours of the
time of the biopsy.
People think that we're back there
looking through microscopes all the time.
That's part of it, but really it's all about the personal connection that we have with the patient.
Even though we don't see them, we know they're there.
We know that every patient, every sample that comes through is someone who's ill,
someone who's suffering maybe from some infection or some disease that hasn't been diagnosed yet.
We have a very high level of commitment
from our staff technologists.
Even in the laboratories that you might consider to be routine,
the patient specimens can actually be challenging for us.
But the bottom line really is that because our staff have such a high level of interest,
they go that extra mile to be sure that they are reporting the right result when something unusual occurs.
People just don't really realize that this is what it takes to produce the results that they're using.
We provide excellent care for our
patients, and we are passionate about what we do.
Every patient, every time.
