Hey, guys, this is George the queen, city, driver and the topic of my
Video today is how, does the uber rating system work a lot of people have
Had questions on how, does the uber rating system works, and i'm gonna just break it down for you make it very simple
These easy to understand and i will say this first of all the uber rating system is one of the most
significant components of
The, basic overall uber experience and i'm gonna explain, why
When you?
Have a customer or a passenger in your car
and you've completed the trip you've done all the things that you were supposed to from a to z with that customer and
At the end of the trip
You get to basically rate the customer after you rate the customer the
customer then has an opportunity to rate you and
It goes from anywhere from one to five stars on how. You rate that customer
I'm gonna share with you, what my experience has been with
that since i've been working with uber for a year and a half i
am a four point i believe it's a four point five a reading i have now with uber
as far as my ranking and
Most of the most of the passengers after you rank them
Whether it be a 5 star 2 star whatever they have an opportunity after you, close the app
Because all they really need to do is leave the
car and open their app, and
Then at that point when they open their app, and see if the trip is completed they have an opportunity to rate you
based on their experience
Based on which you've done said how. You looked how. Your car. You present your car
And also how. You communicate with them their, whole experience
They're, going to turn around
And reach you from one to five stars basically so they have an opportunity to do that based on your?
Performance now i will say this i have never had to rate
a customer a one-star maybe a three-star once in a year and a half but typically
Unless you get out of my car you kind of disrespect, me or my car or you, say something disrespectful or speaking a
Wrong, language that that is disrespectful to me or try to do harm to me if you
Don't do any of those things just about all my customers get a
Five-star i don't penalize
My, customers because maybe they are a smoker and they got in my car and i smelled the smoke the smell
Oh i can fix that they still gonna get a. Five-star if there are if they show
A great customer or passenger riding experience with, myself if i have customers that get in the car
Say, they, don't want to talk and that's ok as, well?
Usually, when i greet my? Customers i'll, say something like, hey, how. You doing today sir thank you for communicating with, me
How, was your trip right then, i will know or ma'am how
Was your trip i will know if the entire trip experience is going to be one that's going to be a quiet one?
There going to be a talker or not based on how i answer that question
If they talk and they go on i know that we're, gonna have a good i can, give them a good
Conversation there's going to be good
Conversation between the two or three of us all the way to the end of the trip if they say nothing that's fine as
Well some people get on a red-eye flight
Some people are just tired and some people just that's their personality they just don't want to talk to you it's not anything personal
They, may be tired as
Well so you can't rate them a two or three stars just because they're tired i don't do that i actually rate them a
Five-star they haven't done anything to warrant less than. A, five star rating that's, what i rate them so that's how
I rate them and then once the customer like i said they have
Exited the car, they can decide whether or how
To rate you now another aspect of the uber because you, want to know. How
It works another aspect of the rating system is this now
the minimum
braiding in your city
Is maybe different from what the requirement is in my city i have not seen any documentation as a fault as of yet
Go ahead and comment in the descriptions if you've seen it in your city or if you know
Where it is in the uber.com app, i haven't seen anything yet that is shared with, me what the minimum requirement is?
Some say it's four point six four stars if that is the reading in your city the minimum that you have to keep or maintain
It could, be that uber i've been told that uber can actually have you go through a training course with a
Third-party, company, okay that you have to pay for her yeah i know
But but this is because your ratings have been low
And they're kind of checking you because there's something that you're not doing properly that you're consistently doing wrong
For your readings to drop
to a
4.6. Or below okay so depending on your city will determine what the minimum rating is it could be different for every
city i
maintain, a high over rating in my, city, and
Iii haven't had a problem in a year and a half with any customers and also maintaining a
Top uber rating so if you, like, this information
Especially you, new over drivers that are watching this video i want to ask
You to be a part of the uber team go ahead and click the link i want to be a referral for you
Which, what does that mean for you that means because you have a referral now you're going to receive a bonus
Example if you live in charlotte you receive after 21
Trips you receive a hundred and fifty dollar bonus now that bonus and the trip amount
May, be different depending on your city, so it doesn't matter where you're watching this from you can
Go, ahead and click the link in my description
Because i'm going to leave a, link there for you it's called the queen city, driver comm
You, click on the blue button
That says sign up now sign up over and that's going to take you to the page where you're going to see
My, face up on the left so it all there, wanted, some basic information from you like
Your name your address whether you have a car or not and you would submit that, okay?
And there once uber comes back four to seven, days and approves you you're
Going to be able to drive with uber and which you meet those completed trips that's required in your city
Uber is going to pay you a bonus, okay
So go ahead and click the link now i want to thank you for watching this video and i also
Want to welcome all you new potential uber drivers that are looking to be a part of the ride-sharing
World i want to say welcome to the world of ride-sharing and thank you guys for watching. This video
