(emotive piano music)
- I'm Nik West, manager
of in field technology
at Linfox and our team is responsible
for all technology outside
of a warehouse or an office.
The data we need is all around us.
It's captured on paper, it's recorded
by all of our instrumentation,
it's entered into all of our devices.
It sits with our customers,
it sits at our warehouses,
it's on the engine management
systems in our trucks.
But then what do we do with it?
How do we make it useful?
How do we get insights out of it?
How does it turn into information
responsible for, really
the safety of our people?
I didn't know what I wanted
to be when I grew up.
You know, like many Australians,
I was always aware of "You
are passing another Fox,"
and I'd always had an interest
in the logistics industry.
You're always interested
in how the world moves.
But in terms of delivery projects,
the first major break that I
had, I suppose, was healthcare.
We set up two new facilities
and a national distribution network
across Linfox fleet and
subcontractors as well.
Direct to market, we
never done that before.
So going direct to the pharmacies,
which was really
interesting because that's
a completely different operation style
to when you're just delivering
between distribution centers.
That was definitely cutting edge.
So Smart Fox is all of
our machine learning
and artificial intelligence capability
to give the user experience
on data and truck location
and order updates that
no one else can provide.
Making our trucks as safe as possible,
really with the use of technology.
So important to me as a
member of our community
not just as a Linfox person.
There's a lot of heavy
vehicles around where I live
and where my family lives, and where all
of our families live.
So I take extra pride in
ensuring that all of our trucks
have appropriate technology
to give the drivers
as much information as possible
and to reduce any risks
of those big heavy vehicles on our roads.
I like to think I have
a strong relationship
with the people in my team,
they might tell you something otherwise.
But we share a lot of
common goals and passions
around trucks, around the
people that we deal with
in our warehouses and transport sites.
Probably the most amazing
thing about Linfox
is the brand.
I think, my wife really enjoys
the passion that I have for
it and she'll often tell
her family and friends,
how much I love my job.
(gentle music)
