 When you placed your NBN order 
 with Telstra, 
 you choose to self-install 
 your new Gateway modem, 
 and this video 
 will show you how to do it. 
 There's just a couple of things 
 to consider before you begin. 
 Firstly, please wait until 
 your NBN connection box is active 
 before installing 
 your Gateway modem. 
 An active connection box 
 is indicated 
 by the following green lights. 
 Secondly, if you already have 
 a traditional phone service 
 and are moving your phone 
 to the NBN network, 
 then you need to be aware that 
 if you have any of these devices 
 connected to your phone service, 
 including medical alarms 
 or back-to-base security alarms, 
 they will no longer work 
 after you have completed 
 your self-installation. 
 Also be aware your telephone 
 wall sockets will not work 
 on the NBN network. 
 Instead, the phone service 
 will be provided 
 by your new Telstra Gateway modem. 
 I'll explain that set-up 
 later in the video. 
 If you have any concerns around 
 your phone service and the NBN, 
 please contact Telstra 
 on 1800 834 273 
 to discuss 
 other installation options. 
 Now, let's take a closer look 
 at your Telstra connection kit, 
 and get started. 
 You will have received 
 one of these connection kits. 
 Both include the Gateway modem, 
 the Gateway base, 
 a quick-start guide, 
 a power adaptor, 
 a Wi-Fi security fridge magnet, 
 and all the cables needed 
 for connection. 
 Before you start, 
 choose a location for your Gateway 
 near your NBN connection box. 
 Ensure the box is indicating 
 an active connection 
 by checking the lights. 
 Now, let's follow 
 your quick-start guide. 
 Step 1 - connect the Gateway. 
 Remove the base of the Gateway. 
 Pick up the cable with the red 
 and yellow plugs on the ends. 
 Insert the red end into 
 the red WAN port on the Gateway. 
 Insert the opposite yellow end 
 into the UNI-D port 
 on the NBN connection box. 
 Step 2 - power the Gateway. 
 Insert the power cable 
 into the Gateway 
 and plug the adaptor into the wall. 
 Make sure the power point 
 is switched on. 
 The power light should be on 
 and solid green. 
 If not, turn the Gateway on 
 by pressing the power button. 
 Wait for the online light 
 on your Gateway to turn solid green.
 It can take up to 10 minutes 
 for the Gateway to register 
 with the Telstra network, 
 so please be a little patient. 
 Step 3 - connect your devices. 
 Locate the Wi-Fi security fridge 
 magnet included in the box. 
 Your Wi-Fi name and password 
 are also printed 
 on a removable sticker 
 on the side of the Gateway. 
 On your Wi-Fi enabled devices, 
 search for Wi-Fi networks 
 to find your Gateway. 
 Select the name printed 
 on your Wi-Fi card from the search. 
 When asked, enter in the password, 
 which is also on your card. 
 If you want to maximise 
 your internet speed, 
 use an ethernet cable. 
 Connect from any of the yellow 
 ports on the bottom of the Gateway 
 to your device's network port. 
 Now let's get phone connected. 
 Plug your existing home phone 
 into the green phone port. 
 When the phone light 
 on the Gateway turns green, 
 you will be able 
 to make and receive calls. 
 It can take up to 10 minutes 
 for the phone to register, 
 so please be a little patient. 
 Test that your phone works 
 by listening for a dial tone. 
 (DIAL TONE) 
 Remember, your Gateway must be on 
 to make and receive calls. 
 If you are new 
 to Telstra on the NBN, 
 then your installation 
 is now complete. 
 If you are 
 an existing Telstra customer, 
 then please remove any old modems 
 that were connected 
 on your old service. 
 Your installation is now complete. 
 If you are an existing 
 Telstra cable customer, 
 the NBN installer 
 may also have fitted a splitter 
 during your NBN appointment. 
 You no longer need 
 the splitter either. 
 Ensure you unplug them 
 and connect the NBN connection box 
 directly to the wall socket 
 with your new Gateway modem still 
 connected to the NBN connection box.
 Installation is now complete. 
 And this is what your Telstra NBN 
 Gateway set-up should look like. 
 For information on recycling 
 your old equipment, 
 visit the website on your screen. 
 For more information, 
 visit telstra.com/welcome, 
 where you can find 
 additional help and support, 
 or call us on 1800 834 273 
 for questions and technical support.
