Hello friends, I am here once again to discuss
a body language, as you know that we are discussing
interpersonal skills, we have discussed personal
attributes also.
Now communication, now what is this body language?
That is very important, we tend to take it
for granted that well what is this we can
speak as we like, but this is not the thing
when you are in a professional world even
in your personal life you should take care
of certain things that are related to your
body language.
Body language indicates your inner psychology,
and people read very clearly your inner psychology
looking at your body language.
If you talk about the professional world,
well it stands more importantly, well in business
the way, I mean business means the professional
life professionalism, well the way you communicate
can enhance or impair your interactions, relationships
and further opportunities in your company.
Your body language, the unspoken language,
you portray in conversation can make or break
your business or your work in the future.
For this region, it is imperative that you
understand the effect and influence your body
language has on your business interactions,
here are four areas of body languages that
if mastered can influence your business communication
for the better.
Now there are certain questions I want to
ask you, did you know that people you are
hoping to influence will be subliminally elevating
your credibility, confidence, empathy, and
trustworthiness.
And that their evaluation will be only partially
determined by what you see, further did you
know that your use of personal space, physical
gesture, posture, facial expression, eye contact
can enhance support weaken or even sabotage
your impact as a leader, well these are very
important questions to keep in mind and visualize
the effect of such questions I have just posed
what it is going to add to your professional
career.
Body language is significant aspect of modern
communications and relationship, it is very
relevant to management and leadership, and
to all aspects of work and business well communications
can be seen and physically observed among
people, communication includes listening in
terms of observable body language, non-verbal
spoken signals are being exchanged whether
these signals are accompanied by spoken words
or not.
Body language goes both ways, your own body
language reveals your feelings and meanings
to others, and other people's body language
reveals their feelings and meanings to you,
that is to say that when talking to somebody
your body or gesture and posture talks to
the other bodies other person's body language
or gestures and postures, how important it
is.
The sending and receiving of body language
signals happen on a conscious and unconscious
level.
The study of body language is also known as
kinesics, pronounced kinesics which is derived
from the Greek word kinesics meaning motion,
meaning some action that is kinesics and when
we talk or body language kinesics plays a
vital role, well body language is a powerful
concept with successful people tend to understand
well and so can you, because when we speak
body language it is just body language that
is not the thing.
We should know the history, the origin, the
importance, the journey of body language in
one's life, the study, and theory of body
language has become popular in recent years
because psychologists have been able to understand
what we say through our bodily gestures and
facial expressions.
To translate our body language revealing is
underlying feelings and attitude.
Now body language is more than body positions
and movement.
And that is why I said that we tend to take
body language for granted; it is not only
body position and movement.
Body language is not just about how we hold
and move our bodies, body language potentially
although not always depending on the definition
you choose to apply encompasses, how we position
our bodies, our closeness to and they spaced
between other people that is Proxemics and
us.
And how this changes, our facial expressions,
well Proxemics that is their space that shows
intimacy how close you are and how much distance
you have to maintain with whom, where and
when, to make your discussion more fruitful,
our eyes especially and how our eyes move
and focus, how we touch ourselves and others,
that is called hap tic and eyes the movement
of eyes (()) (07:27), how our bodies connect
with other non- bodily things.
For instance, pen, cigarette, spectacle and
clothing, our breathing and other less noticeable
physical effects.
Well, body language tends not to include the
pace, pitch, and intonation, volume, variation,
poses, etc. and of course, our voice also.
Arguably this last point should be encompassed
by body language because a lot happens here
which can easily be missed if we consider
merely the spoken words and the traditional
narrow definition of body language or nonverbal
communication.
Voice type and other audible signals are typically
not included in body language because they
are audible verbal signals rather than physical
visual ones.
Nevertheless, the way the voice is used is
a very significant usually unconscious, aspect
of communication aside from the bare words
themselves.
Consequently, voice type is always important
to consider alongside the usual body language
factors.
Similarly, breathing and heartbeat are typically
excluded from many general descriptions or
body language but are certainly part of the
range of nonverbal bodily actions and signals
which contribute to body language in its fullest
sense, more obviously our eyes our vital aspect
of our body language.
Our reactions to other people's eyes movement,
focus, expression, and their reactions to
our eyes contribute greatly to mutual assessment
and understanding consciously and unconsciously.
The human body and our instinct reactions
have evolved to an amazingly clever degree
which many of us ignore or take for granted
and which we can all learn how to recognize
more clearly if we try.
Our interpretation of body language, notably
eyes and facial expressions is instinctive,
and with a little thought and knowledge, we
can significantly increase our conscious awareness
of these signals.
Both the signals we transmit and the signals
in others that we observe, doing so gives
us a significant advantage in life professionally
and personally in our dealings with others
body language is not just reading the signals
in other people, it is very important importantly
understanding body language enables better
self-awareness and self-control too.
We understand more about other people's feelings
and meanings.
And we also understand more about the things
in our self, when we understand body language
we become better able to refine and improve
what our body says about us, we generate a
positive improvement in the way we feel, the
way we perform and what we achieve, as explain
the term body language and nonverbal communications
are slightly way.
We generally think that nonverbal and body
language is the same.
More or less same some similarity but it is
not the same, so what is body language unknown
usually what might we regard it to be if we
are to make the most of studying and using
it.
Now the Oxford English dictionary the revised
edition of 2005 definition is body language
that is noun the conscious and unconscious
movements and postures by which attitudes
and feelings are communicated.
For example, his intent towards clearly expressed
in his body language, the Oxford business
English dictionary offers a slightly different
definition appropriately, and interestingly
the Oxford business English dictionary emphasizes
the sense that body language can be used as
a tool rather than it being an involuntary
effect with no particular purpose.
Body language the process of communicating
what you are feeling or thinking by the way
you place and move your body rather than by
words.
For example, the course trains salespeople
in reading their customer's body language,
now the Oxford English dictionary definition
of kinesics the technical term for the study
of body language and more loosely or body
language itself depends on the interpretation
of nonverbal communication.
Kinesics is a study of how body movements
and gesture serve as a form of nonverbal communication.
And body movements and gestures regarded as
a form of nonverbal communication, well body
language is more than those brief descriptions,
body language certainly also encompasses where
the body is in relation to other bodies often
referred to as personal space.
Body language certainly also include tiny
bodily movements such as facial expressions
and eye movement.
Body language also arguably covers all that
we communicate through our bodies.
Apart from their spoken words, it encompasses
breathing, perspiration, pulse, blood pressure,
and blessing, etc.
Well, in this respect, a standard dictionary
definition does not always describe body language
fully and adequately; we could define body
language more fully appropriately as body
language is the unconscious and conscious
transmission — an interpretation of feelings
attitudes and moods through body posture,
movement, physical state, position.
And relationship to other bodies, objects
and surroundings, facial expression and eye
movement and this transmission and interpretation
can be quite different to their spoken words.
Words alone, especially emotional words or
words used in emotional situations, rarely
reflect full or true meaning and motive.
We find clues to the additional or true meaning
in body language, being able to read body
language, therefore, helps us much.
How it helps us to know how people feel and
what they mean and to understand better how
people might perceive our own nonverbal signals
and often overlooked, to understand ourselves
better, more profound than the words we hear
ourselves saying things, well this is the
time that we should know the background and
history of body language.
Because body language is a vast subject and
it is not a very general kind of physical
activity.
Philosophers and scientists have connected
human physical behavior with meaning, mood,
personality for thousands of year, but only
in living memory has the study of body language
become as sophisticated and detailed as it
is today.
Body language studies and written works on
the subjects are very sparse until the mid-1900.
The first known experts to consider aspects
of body language were probably the ancient
Greeks, notably Hippocrates and Aristotle
through their interest in human personality
and behavior and the Romans notably Cicero
relating gesture to feelings and communications,
much of this early interest was in refining
ideas about oration, speech making given its
significance to leadership and government.
Isolated studies of body language appeared
in more recent times; for example, Francis
Bacon in The Advancement of Learning 1605
explored gestures as a reflection or extension
of spoken communication.
John Bulwer’s natural history of the hand
published in 1644 considered hand gestures.
Gilbert Austin's Chironomia in 1806 looked
at using gesture to improve speech making.
Charles Darwin in late 1800 could be regarded
as the earliest expert to have made a serious
scientific observation about body language.
However, there seems little substantial development
of ideas for at least the next 150 years.
Darwin's work pioneered much ecological thinking;
ecology began as the science of animal behavior;
it became properly established during early
1900 and increasingly extends to human being
behavior and social organization.
Where ecology considers animal evolution and
communications, it relates strongly to human
body language.
The ecologist has progressively applied their
findings to human behavior, including body
language reflecting the evolutionary origin
of much human nonverbal communication and
society's growing acceptance of evolutionary
rather than creation in his theory.
Austrian geologist on 1973 Nobel Prize winner
Konrad Lorentz was a founding figure in ecology.
Desmond Maurice author of the naked ape discussed
what is it ecology.
And he described it as the evolutionary biologist
Richard Dawkins, a leading modern thinker
in the field.
Ecology like psychology is an overarching
science which continues to clarify the understanding
of body language.
The popular and accessible a study of body
language as we know it today is very recent.
In his popular 1971 book body language (()) (11:04)
wrote kinesics, body language and its study’s
skill shows you as a science that its authorities
can be counted on the fingers of one hand.
(()) (11:04) was an award-winning American
writer of fiction and nonfiction work dealing
especially with physiology and behavior.
His book body language was among the first
to bring the subject to a mainstream audience.
The exception among fast contemporary influences
was Charles Darwin and specifically his book
the expression of the emotion in man and animals
written in 1872 which is commonly regarded
as the beginnings of body language science,
Albert not recognized as such then.
Sigmund Freud and others in the field of psychoanalysis
in the late 1800 and early 1900s would have
had a good awareness of many aspects of body
language.
Including personal space, but they did not
focus on nonverbal communications, concepts
or develop body language theories in their
own right.
Freud and similar psychoanalysts and psychologists
of that time were focused on behavior, and
therapeutic analysis rather than the study
of nonverbal communication peruse.
An important aspect of our body language is
a facial expression which is arguably one
part of body language for which quite early
scientific thinking can be traced.
physiognomy is an off-scale and related concept
to body language; physiognomy refers to facial
features and expressions which were are said
indicate the person's character or nature
or ethnic origin.
The word physiognomy is derived from Medieval
Latin, an earlier Greek which initially meant
the art or capability of judging a person's
nature from his/her facial feature and expressions.
The ancient roots of this concept demonstrate
that while body language itself is a recently
defined system of analysis, the notion of
inferring human nature or character from facial
expression is extremely old.
Kinesics word is more scientifically about
the study of body language.
The word kinesics was first used in English
in this sense in the 1950s, deriving from
the Greek word kinesics meaning motion and
seems to have first been used by Dr. Ray Birdwhistell
an American 1950s researcher and writer on
body language.
The introduction of a new technical word in
this case kinesics generally comes after the
establishment of the subject it describes
with supports, the assertion that the modern
concept of body language encompassing facial
expressions and personal space did not exist
until the 1950s.
Proxemics is the technical term for the personal
space aspect of body language.
The word was devised in the late 1950s or
early 1960s by Edward Twitchell Hall, an American
anthropologist.
The word is halls adaptation of the word proximity
meaning closeness or nearness.
Kinesthetic, also known as kind aesthetics,
the study of learning styles is related to
some of the principles of body language in
terms of conveying meaning and information
via physical movement and experience.
Body language is among many branches of science
and education we seek to interpret and exploit
messages and meaning from the touchy-feely
side of life.
For example, the concepts of experiential
learning games, exercises and love and spirituality
at work are all different perspectives and
attempts to unlock and develop people's potential
using ideas central around kinesthetic as
distinct from the more tangible and easily
measurable areas of facts, figures, words,
and logic.
These are similar systems do not necessarily
reference body language directly.
However, there are very strong interconnections,
Bloom's taxonomy and corpse learning styles
are also helpful perspectives in appreciating
the significance of kinesthetic and therefore,
body language in life and work today.
The communications concept of Neuron-linguistic
programming and transactional analysis are
closely dependent on understanding body language,
especially neuron-linguistic programming.
Body language is a part of human evolution,
but as with many other aspects of human behavior,
the precise mixture of genetic which is inherited
and environmental learned or conditioned influences
is not known, and opinions vary.
Effective leadership depends on the ability
to inspire and positively impact people, in
preparing for an important meeting with your
staff, leadership team or clients you concentrate
on what to say memorize crucial points and
rehearse your presentation.
So that you will come across as credible and
convincing, here are five crucial things that
every leader needs to know about body language,
you make an impression in the less than 7
seconds.
Now in business interaction, the first impressions
are crucial; once someone mentally levels
you as trustworthy or suspicious, powerful
or submissive, everything else you do will
be viewed through such a filter.
If someone likes you to look for the best
in you, if she mistrusts you, she will suspect
all of your actions, while you cannot stop
people from making snap decisions, the human
brain is hardwired in this way as a survival
mechanism; you can understand how to make
those decisions work in your favor.
First impressions are made in less than seven
seconds and more heavily influenced by your
body language.
In fact studies have found that nonverbal
cues have over four times the impact on the
impression you make than anything you say,
well here are few tips to keep in mind adjust
your attitude, people will pick up your attitude
instantly, before you greet a client or enter
the conference room for a business meeting
or step on stage to make presentation think
about the situation and make a conscious choice
about the attitude you want to embody.
A smile, a smiling is a positive signal that
is underused by leaders, a smile is an invitation,
a sign of welcome and inclusion it says I
am friendly and approachable, make eye contact,
looking at someone's eyes transmits energy
and indicates interest and openness to improve
your eye contact make a practice of noticing
the eye color of everyone you meet, lean in
slightly, leaning forward shows you are engaged
and interested.
But be respectful of the other person's space,
that means in most business situations stay
about 2 feet away, watch your posture, research
from Kellogg School of Management at Northwestern
University discovered that posture expansiveness,
positioning oneself in a way that opens up
the body and takes up space activated a sense
of power that produced behavioral changes
in a subject independent of their actual rank
or role in an organization.
In fact it was consistently found across three
studies that posture, mattered then hierarchy
in making person think act and be perceived
in a more powerful way, shake hand, this is
the quickest way to establish (()) (29:33),
it is always the most effective research shows
it takes an average of 3 hours of continuous
interaction to develop the same level of (()) (29:43)
that you can get with a single handshake.
Just make sure you have palm to palm contact
and that your grip is firm but not bone-crushing.
Now building trust depends on your verbal
nonverbal alignment.
Trust is established through a perfect alignment
between what is being said and the body language
that accompanies it.
If your gesture is not in full congruence
with your verbal message, people subconsciously
perceive duplicity uncertainty or internal
conflict.
A neuroscientist at Colgate University study
the effects of gestures by using an electromyography
machine to measure even related potentials,
brain waves that form peaks and valleys, one
of these valleys occur when subjects are shown
gesture that contradicts what a spoken, very
accurate is, and yes this is a fact.
This is the same brain wave dip that occurs
when people listen to the nonsensical language.
So in a very real way whenever leaders say
one thing and their gesture indicate another
they simply do not make sense, whenever your
body language does not match your words, for
example, dropping eye contact and glancing
around the room, while trying to convey cantered
rocking back on the hills, when talking about
the organization's, stable future or folding
arms across chest while declaring openness
your verbal messes is lost.
Now what you say when you talk with your hands,
have you ever noticed that when people are
passionate about what they are saying their
gestures automatically become more animated,
their hands and arms move about emphasizing
points and conveying enthusiasm, you may not
have been aware of this connections before.
But you instinctively felt it; research shows
that audiences tend to view people who use
a greater variety of gesture in a more favorable
light.
Studies also find that people who communicate
through active gesturing tend to be evaluated
as warm agreeable and energetic while those
who remain still or whose gestures seem mechanical
or wooden are seen as logical cold and analogy.
That is one reason why gestures are so critical
to leaders effectiveness and why getting them
right in a presentation connects so powerfully
with an audience.
I have seen senior executives make rookie
mistakes, when leaders do not use gesture
correctly if they let their hands hang limply
to the side or clap their hands in front of
their bodies in the classic fig leaf position
it suggests they have no emotional investment
in the issues or are not convinced about the
point they are trying to make.
To use gesture effectively, leaders need to
be aware of how those movements will most
likely be perceived.
Now in the next lecture of mine, I am going
to explain the four common hand gestures that
is going to support a very powerful message,
till then, thank you very much.
