

## Absence of Intent

### T. M. Laughlin

Copyright 2015 by T. M. Laughlin

This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you're reading this book and did not purchase it, or it was not purchased for your use only, then please purchase your own copy. Thank you for respecting the hard work of this author.
Table of Contents

Prologue

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Chapter 11

Chapter 12

Chapter 13

Chapter 14

Chapter 15

Chapter 16

Chapter 17

Chapter 18

Chapter 19

Chapter 20

Chapter 21

Chapter 22

Chapter 23

Chapter 24

Chapter 25

Chapter 26

Chapter 27

Chapter 28

Chapter 29

Chapter 30

Chapter 31

Chapter 32

Chapter 33

Chapter 34

Chapter 35

Chapter 36

Chapter 37

Chapter 38

Chapter 39

Chapter 40

Chapter 41

Chapter 42

Chapter 43

Chapter 44

Chapter 45

Chapter 46

Chapter 47

Chapter 48

Chapter 49

Chapter 50

Chapter 51

Chapter 52

Chapter 53

Chapter 54

About the Author

# Prologue

The phone rang, but it was the middle of the night, in her hotel room. Upon answering, Kathy Reardon was startled to hear it was a representative of the U.S. Embassy in Rome. Fuzzy thoughts quickly swirled around her clouded mind. She looked over at the man sleeping beside her and wondered if he was the reason for the call. Or was it about her husband who was not the man sleeping beside her. Or perhaps it was her widower Dad who was now living alone in Florida. Kathy braced for what she anticipated would be bad news. It was indeed bad news. Her life would never be the same after the fateful events that occurred on this day, on two different continents, almost simultaneously.

The next several days would be a blur for Kathy Reardon. The events of this fateful week might be described as an emotional train wreck that could jeopardize her husband's promising career, as well as her own. And the worse part, there would be even more bad news that could turn an emotional train wreck into hysteria.

Up until that fateful day, life had been good for Jack and Kathy Reardon. After meeting in college, falling in love, and marrying after graduation, Jack and Kathy were a happy couple who enjoyed New England life, and were both working diligently on their respective careers. The future looked bright and promising, but how are you supposed to deal with a storm of thunderbolts? Can you ever recover from such harsh blows? How do you put the pieces back together again and regain harmony? Perhaps hardest of all, how do you forgive the people who made it happen?

# Chapter 1

It appeared to be an ordinary late April day in Boston, perhaps a little chillier than expected but then the unexpected seemed to be more the norm for this bi-centennial year of 1976. In fact, as this historic year continued to play out, there would be few ordinary days for Jack and Kathy Reardon.

Jack Reardon left his home as usual about 7:15 am for the drive into Boston. Fortunately Jack's commute wasn't too bad as he could get from his home in Natick to his office on Boylston Street in Boston in about 50 minutes as long as there was no major traffic problem on the Mass Pike. The Mass Pike delivered a direct shot to the downtown exit at Dartmouth Street, which was within 500 yards of his Boylston Street office. And if there were an accident or construction tie-up on the Mass Pike, Jack could conveniently access Rt 9 that ran virtually parallel to the Mass Pike a little to the south through Wellesley, Newton and Brookline. Although Rt 9 demanded a much slower pace given the numerous intersections and traffic lights that one had to endure, it could always get Jack to his office on time for his first meeting. He prided himself on being in the office by 8:30 am every morning. He always wanted to be there when one of his clients made an early morning call, which was often.

Jack works in advertising, an account executive for Hale & Stewart, one of Boston's leading ad agencies. He has responsibility for Gorton's of Gloucester frozen seafood, S.T. Dupont lighters and pens (a recent acquisition by local consumer products giant The Gillette Company), and Prince Spaghetti. A full plate of important accounts, all doing well but all competing intensively every day in very competitive categories. Today Jack would be accompanied by his creative team to pitch a new campaign for Gorton's. The agency had been working hard on this campaign for many weeks, felt good about it, but also felt anxious as always before presenting to the client. Gorton's had challenged the agency to contemporize its image, raise its profile, and communicate more persuasively to fish lovers everywhere to try Gorton's frozen fish sticks, fillets and shrimp. The soon to become familiar Gorton's fisherman in the yellow rain gear would make its first appearance today on a storyboard presented to the Gorton's marketing team. It was well received and would eventually evolve into the iconic figure that would personify Gorton's for many years. The agency would not always hit a home run like this, but creative successes like the Gorton fisherman made all the hard work and anxious moments worthwhile.

Jack was accustomed to putting in long hours at the agency keeping his many important clients happy, or at least content. It was a routine that Jack's wife, Kathy Reardon, had understood and accepted. Jack and Kathy had both attended Boston College: Jack class of '71 and Kathy class of '72. They had met at a football rally, one of the passions at BC, even before the heroics of Doug Flutie in the early 1980's. Kathy and Jack had been married now for three years, but had no children as yet although they had been trying. This was disappointing, but they agreed if no children arrived soon they would consider adopting. However, Jack felt there was no rush especially as he was very preoccupied with his advertising career.

Unfortunately Kathy felt far less inspired by her work as a hospital administrator for Newton-Wellesley Hospital. It was actually a combination of being uninspired by the work, while feeling over-inspired by the attention of several male Resident interns. The occasional flirting was OK but the obsequious pre-occupation with hospital records in her office was over-the-top. The constant attention by two Residents in particular was getting to be awkward and uncomfortable. When they started inviting her to join them for lunch in the hospital cafeteria, Kathy felt they were crossing the line. But the coup de grace was that day when walking down the hallway one of those Resident interns put his arm around Kathy's shoulder, whispered in her ear that she was "smoking hot," and then started sliding his hand down Kathy's backside. Kathy stopped abruptly, her face deeply reddened in response to his unwanted comment. She turned and forcefully slapped his face. Kathy knew it would be hard to back pedal from this incident. Time to move on.

There's no way Kathy would share with Jack the flirting and now groping behavior of these misguided interns – Jack would flip out! Kathy had a vision of Jack chasing those interns down the hospital hallway with his own scalpel. No, it would have to be the high road out of there. Kathy was confident she could gain Jack's support that she needed a major change. She had already laid the groundwork that her hospital work was boring and unchallenging. She would make the case that she needed and deserved a more interesting, stimulating and fulfilling job.

Of course Jack was supportive. He loved his wife dearly, and importantly totally respected her intelligence, business skills and motivation to seek more challenging work. However, Jack had to caution Kathy that realistically it might be difficult and disheartening to find that ideal job. It was 1976 and the workplace was not screaming for women professionals.

# Chapter 2

Jack was right. Kathy's search was long and trying. However, Kathy finally did find an intriguing opportunity with a local company that was in the coffee roasting business. The owner, Carl Giovanni, was interested in finding someone who could help him with PR and marketing. Carl was also an entrepreneur at heart, some say "dreamer," so he wanted someone who could help him develop and communicate his new ideas to others, including potential investors. Carl was impressed with Kathy's excellent educational background at BC as a communications major, and Kathy presented herself very well – smart, articulate, and strikingly attractive. Carl took an immediate liking to Kathy and made her a good offer to join his small, private company as his Marketing Manager. Carl's company, the Giovanni Coffee Company, was located in neighboring Framingham, a rapidly growing community located west of Natick but close enough to the Mass Pike and Rt 9 that Kathy could get there conveniently in about 20 minutes. Kathy loved marketing and communications, which is one reason she and her ad agency husband, Jack, were so compatible. She knew she would enjoy the work, and Carl seemed like a guy with abundant energy and vision, so Kathy was feeling good about this new job. Kathy was not only eager to become involved with the company's operations, and she was also really looking forward to the comraderie with other co-workers. The extra money would also be a definite plus, but the real motivation was fulfilling her desire to do something interesting and meaningful while enjoying the company of other people during the day.

The job was engaging from the outset, just as Kathy had hoped. Giovanni distributed both his own private label roasted coffee plus imported specialty coffees to local restaurants, hotels, and businesses in the Boston area. Kathy's primary job was to identify new prospects and communicate the benefits of doing business with the Giovanni Coffee Company. Thanks to Carl and Kathy's new marketing initiatives, company sales were on the upswing. Timing was favorable as well, as Bostonians were increasingly favoring a richer, deeper-roasted coffee like those that Giovanni supplied. Dunkin' Donuts was still the most popular coffee around, but primarily as an accompaniment to the donut, rather than as a stand-alone beverage. Carl sensed the coffee market was changing to more palette interesting blends, more like the coffees of Europe. He started thinking excitedly about how he and his company could take fuller advantage of this changing dynamic. He began to involve Kathy in his "blue-sky" thinking, and Kathy liked that a lot. She was energized by Carl's exciting vision. They wondered if a coffee shop more upscale than Dunkin' Donuts could appeal to the more serious coffee drinker by offering a more robust coffee that was preferred by most European coffee drinkers.

This was the subject of several local "field visits" that Carl made with Kathy. They visited numerous Dunkin' Donut shops, chatted with customers, and made observations about how personal and satisfying the Dunkin' experience appeared to be. After a morning of such "field visits," Carl would take Kathy to lunch to discuss their impressions and learnings. Kathy started looking forward to these lunches as they were exceptional opportunities to be "one on one" with the boss. All was going well until the fourth lunch when Carl put his arm around Kathy while complimenting her for her many good observations and comments. That seemed harmless enough, but Carl advanced further with a playful kiss on Kathy's cheek and then pronounced "You're ready!"

Kathy was a bit flustered by Carl's forward actions, but no question she felt flattered. Furthermore, she rationalized, this is just how Italian men show appreciation and positive feelings. Not a big deal other than the important fact that boss and subordinate were getting along great. "What do you mean I'm ready? Ready for what – opening a Dunkin' franchise?" Kathy quipped good-naturedly.

"Ha, good one," Carl responded. "No, you're ready for the next major step in the study of this marketing opportunity we've been talking about. That is gaining a deeper and broader understanding of the coffee drinking market and how that market could evolve here in the U.S. And for that, we must visit Europe, specifically Italy, where there is already a much more exciting and sophisticated coffee culture. I think it is imperative that we make a trip to Verona, Florence, and Rome to study the more advanced retail coffee market that is thriving there."

Kathy was flabbergasted. "You mean just you and me?" Kathy said signaling some reservation.

"Yes, of course. We need to do some intensive study there to assess if what we what we learn and observe there could translate to the U.S. market, and how."

"OK, but why do you need me for that?" Kathy questioned.

"Kathy, you're going to be my Marketing Director for this new initiative. You need first-hand knowledge and experience of how the retail coffee market is different and successful in Europe. You just can't read about this stuff. You have to be there and live it before you can act on it intelligently. I'll be relying on your insights, judgments, and recommendations going forward. Frankly, I need confidence that you're fully educated and prepared to lead this initiative for me. I think it's imperative for your leadership on the project that you make this trip."

"Wow, OK, I get it. But what is your role, or more specifically how will you and I work together on this?"

"I'll be there to guide and facilitate, and learn too. Remember, I do know a lot about the territory and the culture of Italy so I can help navigate our way to learn what we need to learn. There's no way I would send you there without an able guide. I will be your able guide!"

"OK, sounds good, and very exciting. I can't wait to tell Jack."

"Yes, and I'd be happy to talk with Jack, too. He might have a few questions and I want to assure him and you that this is a very important project for the Giovanni Coffee Company. This will be done from start to finish in a very professional manner."

# Chapter 3

Jack arrived home as usual about 7 pm. Kathy could hardly wait to exclaim, "Jack, you won't believe where I'm going!"

"OK," said Jack, "and by the way "Hello."

"Oh, sorry, hello, and how was your day?"

"Mine was fine, but I'm guessing yours was better!"

"Ha-ha, you could be right! Remember I had told you that Carl Giovanni has been blue-sky thinking about setting up a retail coffee operation that would appeal to potential customers who favor deeper-roasted coffee, and that he's driven to someday 'one-up' Dunkin' Donuts? Well, he's definitely getting more serious about the idea. Today he suggested that he and I visit Italy to study the different market dynamics of the coffee scene there. Carl says the coffee shops there, or rather coffee cafes, offer a totally different kind of coffee drinking experience than found here in the U.S. The coffee served is richer and more flavorful, and consumers drink it all day as a stand-alone beverage. But perhaps even more significant, consumers indulge in their coffee, relaxing in comfortable coffee cafe settings. They like to meet and greet in these cafes, and chat about business or personal stuff. It's a social experience for these people."

"OK, but why do you have to go?"

"Jack, I'm Carl's Marketing Manager and soon to be his Marketing Director on this key project. You of all people should realize how important it is that the Marketing people get a good grasp of the market and understand related consumer behavior. We need to study and understand how the Italian market is different, how it works, why consumers like it, how many consumers buy coffee at these cafes, and how often do they repeat?"

"Sounds like you might need to be there for a while!"

"Yes, Carl thinks we need to spend about ten days there. Would you be OK with that?"

"I don't know. I trust you, but I'm not sure about this Carl Giovanni guy."

"Oh, Jack. Carl is happily married. This is business."

"Well, maybe. How about if we set up a dinner for the Giovannis and Reardons to all meet, to get to know each other better, and discuss expectations for this trip. I must say, it does sound fascinating, and I'm excited for you, but I'm a little wary of potential side effects."

"Jack, you should know you have nothing to worry about. I love you, and I'm devoted to you."

"I appreciate that, but I am a male of the species, and I know how we males think. Plus, being in this ad business, I am all too aware of infidelities occurring routinely, followed by torpedoes and sunk ships! I just don't want us to ever be in that situation."

"Jack, don't worry. This is business only, and anyway I know how to deflect trouble."

"OK, but please do set up that dinner with the Giovannis. I need to meet this coffee visionary, and share some of my own vision."

"You got it! Let's have dinner," Kathy said with relief.

"Good idea, but unless you two are also working on a wine-flavored coffee, I'd like to have a chilled chardonnay with mine!" Jack quipped with a hint of sarcasm.

# Chapter 4

"Jack, I'd like you to meet Carl Giovanni and his wife, Adriana."

"My pleasure, and very delighted to meet you, Adriana! It's not often Kathy lets me mingle with someone as beautiful as you. Carl, you are a lucky man."

"That makes two of us Jack!"

"Yes, I heartily agree. So, welcome to Caliente's Italian Bistro, one of our favorites. Kathy and I thought you might like it, even though I know we're out on a limb choosing an Italian restaurant for you two."

"Nonsense, this place looks great, very warm and cheerful just the way we Italians love it! Thanks for making all the arrangements. Let's get comfortable, and bring on one of those delicious Italian reds."

"Sounds good to me. Would you like to select?" Jack suggested.

"OK, I accept the challenge," Carl replied. There appear to be many fine selections here but how about a Brunello di Montalcino from the Tuscany region? It should be as close to a sure bet as anything."

"Whoa, a little expensive, don't you think?" Jack said nervously.

"Please, my treat," Carl offered graciously. "I'm so delighted we could get together for this special evening. Kathy is doing an amazing job for us, and now we want to send her on a new mission. This exquisite red wine will be the start of a celebration and hopefully the bonding of new friends."

"Grazie, but we do need to talk about that "new mission." Jack interjected with a serious tone.

"Yes, yes we will, but first a toast to the four of us and happy days ahead. Cameriere, please pour four generous glasses of that delectable Montalcino, and watch us smile."

The Cameriere carefully and almost sensuously poured the venerable Brunello red. Carl raised his glass, smiled and cheerfully offered a warm and sincere "Salute!" After everyone sampled that delightful first sip, Carl lightened the mood with disarming charm: "Let's just sit back and enjoy this lovely wine and dinner while we get to know each other better. We can talk business later."

Jack immediately relaxed and punctuated the moment with "Sounds good to me! So, Adriana – how did you two meet? Or rather, how did you condescend to let Carl into your life?"

Adriana chuckled and twinkled her alluring greenish eyes. "Very cute, Jack. Carl and I actually have links back to the old country. Our parents and grandparents lived nearby each other in Siena, so Carl and I actually first met when we were little children at those big family gatherings. But by the time Carl was about seven and I was about five, Carl's father, Carlos Giovanni, decided the new world was calling and off they sailed to America in 1952. It was many years later before I saw Carl again. Carl – why don't you pick up the story from there?"

"OK, well my father was in banking, an investments manager at a Siena based bank, Banca Monte dei Paschi di Siena. He was pretty well known in the industry so one day he received a call from Bank of America in San Francisco inviting him to consider joining their expanding operation as Vice President for International Development. Why Bank of America? The Italian roots of course! I'll bet you didn't know that Bank of America originated as the Bank of Italy in San Francisco. An Italian immigrant named Amedeo Giannini (not to be confused with Giovanni), started the Bank of Italy in 1904. After 25 years of good growth, which included several favorable mergers and acquisitions, Giannini changed the name of his Bank of Italy to Bank of America in 1928. This was to signal an emerging banking powerhouse that had transcended its early roots serving foreign immigrants settling in the U.S. Fast forwarding, the renamed Bank of America was sufficiently strong to survive the 1929 stock market crash and ensuing Great Depression, and grew by leaps and bounds, and acquisitions. Throughout this explosive evolution of the nascent Bank of America, Amedeo Giannini remained at the helm, in fact was chairman until 1963."

"Of course, Giannini would never forget his roots, so in 1922 Giannini established the Bank of America and Italy in Italy by buying Banca dell'Italia Meridionale, based in Naples, Italy. This heralded the start of his global growth initiatives. Around 1950, Giannini was looking for a talented young professional with strong banking background – Italian preferably – to help him continue both domestic and international expansion. Needless to say, Giannini heard about Carlos Giovanni, who was doing good things for the bank in Siena, and Amadeo liked what he heard. The two met, over good Italian roasted coffee of course, shared stories of the banking industry in Italy and Europe, and bonded. Dad initially set up an office at Banca dell'Italia in Naples, but within two years Amedeo wanted him in San Francisco so the family relocated there in November 1952. I was 7 years old at the time, so I pretty much grew up in the U.S. and attended American schools, on both coasts actually – more on that later. But Adriana remained in Siena, so we lost touch for a while. However, Dad's work often took him back to Europe, and especially Italy, so we accompanied him often in the summer months. That was always an opportunity for the families to get together again like the good old times, and an opportunity for me to see Adriana blossoming into a beautiful flower, a sweet and elegant Gardenia."

"Oh Carl, you exaggerate as usual. But thank you for those nice comments."

"You're welcome and deserving. And this is a good place for you to pick up the story, Adriana."

"OK, but I like the way you were telling this story. Anyway, first time we really had a serious date was in Carl's sophomore year at Harvard."

"Harvard?" Jack interrupted expressing surprise. "Why Harvard, and not Stanford or USC out there in the Republic of California?"

Carl explained, "I always felt a greater affinity to the east coast. Perhaps it was the influence of the financial centers in New York and Boston as well as the east coast culture, which was more aligned with Europe. I also felt more comfortable near those legendary Italian neighborhood clusters in the northeast. So, I applied to Harvard, Columbia and Penn. I didn't hesitate when I got that acceptance at Harvard. And fortunately, Dad was OK with that since he would be paying the bill."

Adriana continued, "So Carl invited me to Cambridge during the fall of his sophomore year for a few parties at Leverett House, a rousing and colorful football game at Harvard Stadium, and a memorable dinner at Felicia's in Boston's north end where it lives up to its nickname of 'Little Italy.' It was a fantastic weekend. I loved Boston and Cambridge, and decided that I would also try to attend one of the Boston area colleges...a couple years later of course since I was significantly younger than Carl," Adriana said while winking at Kathy.

Carl added, "Yes, it was a great weekend, except for that football game. We lost to Dartmouth that Saturday afternoon in a heart-breaker. But, in retrospect, Dartmouth had a powerhouse that year. The Big Green went undefeated that fall of '65 and actually won the Lambert Trophy, which was the first time that any Ivy League team had ever won the Lambert Trophy. As you undoubtedly know, that Lambert Trophy that is awarded to the team judged "Best in the East" is usually dominated by the Eastern football elite of Penn State, Pittsburgh, Syracuse and your alma mater, Boston College. But not in 1965!"

Jack interjected, "Oh, I remember that fall season of '65. I was just starting to follow Boston College. I was a sophomore in high school but already thinking BC would be the ideal college for me. BC had a good but not great football team that year, although they did crush arch-rival Holy Cross 35-0. I remember that game because I was there and loved it! But I do recall all the Eastern powers were having mediocre seasons in '65 so I guess there was no denying that Dartmouth was "Best in the East" that fall."

"Yes, fair point. Nevertheless, we never liked losing to Dartmouth, especially when we were trying to impress our dates. Problem is we're still losing to those Big Green Mountaineers from Hanover, and for all proud Harvard alums that's hard to take. However, Dartmouth finally went co-ed in '72 so we're expecting there may be some softening ahead!" Carl laughed.

"Gentlemen," Adriana said regaining control, "as I was saying, we had a lovely time that long weekend. First time I actually felt strong feelings for any guy. I started missing Carl dearly upon returning to Siena. So, when Carl invited me for future weekend visits, I never hesitated. Springtime in Boston is especially beautiful, and I always loved those romantic strolls along the Charles watching the crew and those cute, sleek sailboats tacking back and forth in that cool but gentle Boston breeze. I was hooked. I applied to Boston University, a good fit for me given its urban setting along the Charles and the many foreign students like me attending. I loved being there directly on Commonwealth Ave with the trolley going right past my dorm. I could hop on that trolley and get to Copley Square and those chic shops and restaurants on Newbury Street within 15 minutes. Plus my boyfriend enrolled there as well. Yes, after Harvard, Carl entered BU's MBA program, so we were closer than ever, and our love bloomed. We planned our wedding for the summer of '70 after I received my college degree. Fantastic wedding celebration in Siena surrounded by our two extended families plus about a hundred of our Harvard and BU friends who partied the night away Italian style. An unbelievable amount of Chianti was consumed. A really joyous occasion. We came back to Boston, found a walk-up apartment on Marlborough Street in the Back Bay, and started our married life together."

"Great story, so I guess I'll have to give you both a pass for favoring BU over BC!" Jack said half-jokingly. But then Carl how did you transition from BU graduate school to the coffee business?"

"A couple roads led me there. For one, I wanted to do something entrepreneurial, and not banking like my Dad. At Harvard I had majored in philosophy, so I developed into a good thinker, but I had not a clue about how to run a business. Clearly I needed some "nuts and bolts" business education and that pointed to a job or business school. Since the Viet Nam war was still raging, and there was much political and economic unrest in the U.S., timing was better for the school option. So, I signed up at BU. And that turned out great. I studied hard, learned a lot, and loved a lot." Carl said winking at Adriana.

"However, upon finishing my MBA, Adriana still had one more year at BU, so I needed to find a job nearby. Fortunately, one of my marketing professors at BU was well connected with the owners of the Mass Bay Coffee Distribution Company and arranged an interview for me. I was intrigued because this was a family owned business, originally founded in Boston in the early 1900's, and a business that I believed was now poised for tremendous growth – buying and selling premium coffee. I thought with the right marketing this company could capitalize on a potential explosion of coffee consumption in the U.S. Admittedly I was influenced or biased by the much more exciting coffee culture of Europe, especially in Italy. I sensed that culture was beginning to influence coffee drinking behavior in the U.S. Heretofore, people around Boston were OK with their Dunkin' Donuts coffee as long as it was accompanied by a donut. But if people developed a taste for the richer, deeper flavors of the European blends, coffee could become more of a stand-alone beverage to be enjoyed all day, not just at breakfast with a donut. And pricing could be substantially higher for these premium blends."

"In Business School, we read case studies on the global coffee business, and learned some staggering facts. For example, in the 20th century, there was essentially a continuous rise in demand for coffee. Even in the U.S. coffee consumption was rising sharply – in 1946 per capita consumption was 19.8 pounds, twice the figure in 1900. Steadily increasing global demand was leading to an expansion in production throughout all coffee-growing regions. Even newly independent nations in Africa, like Uganda, Kenya and Rwanda found themselves becoming dependent on coffee export revenue. Coffee was becoming one of the most valuable primary products in world trade, and in many years second in value only to oil as a source of foreign exchange for the producing countries."

"And closer to home, something very interesting was happening in Seattle, where a couple guys who had a passion for fresh coffee opened a shop and began selling fresh-roasted, gourmet coffee beans and brewing and roasting accessories. Something else interesting was happening in Boston on the bohemian Charles Street near Beacon Hill – intimate coffeehouses with live entertainment. Adriana and I would walk there from our Back Bay apartment, settle in for an evening of jazz or folk music, with the sound of the cappuccino machine frothing in the background. These were signs that drinking coffee was beginning to change from having an ordinary hot cup in Dunkin Donuts or McDonalds to enjoying a more exotic beverage in a more social setting."

"The Mass Bay Coffee Company offered me a job as their new Marketing Manager, and I accepted enthusiastically. I felt I was arriving at the dawn of a new era for the coffee business."

"Fascinating," Jack said genuinely, "but since you now own Mass Bay, I guess you didn't remain merely Marketing Manager for long."

"Quite right. But before I get into that part of the story, let's order our dinners, and how about another bottle of the Montalcino?"

"Sure, if you're still buying, bring it on – very smooth!"

# Chapter 5

After everyone received a second pour of that palette pleasing Montalcino, Carl continued his retrospective: "Mass Bay was a good manufacturing company, but myopic and unaccustomed to investing in marketing. Of course that's why they brought me in, to develop a vision for new marketing initiatives. However, vision and commitment are on two different channels. I couldn't get the family to think for success, or rather act for success. We needed to hire more sales people, conduct market research, hire an ad agency and start advertising to create awareness and interest in the more premium coffee that Mass Bay produced. But I was stymied at every turn. The family was split – old guard, new guard. This resulted in stifled initiatives and status quo. After five years of this, I was totally frustrated, but still a big believer in the company's potential. So, I bought them out."

"Wow, how could you afford to do that after only five years?" Jack understandably questioned.

"I confess it really helps to have friends in high places in investment banking, most notably at Bank of America! My Dad helped me with a business plan, and he shared it with the big boss, Amedeo Giannini, who liked it. Amedeo's love of good coffee from the old country probably also helped my cause. Giannini agreed to send the plan with his recommendation to his friendly counterpart at Shawmut Bank in Boston. At that time, Shawmut was becoming an aggressive player in state banking, promoting growth and developing its status as a leading edge bank. So timing was good and Shawmut responded positively, no doubt influenced greatly by the favorable letter from Giannini. The Shawmut bankers met with me to conduct due diligence in summer 1975. They were complimentary about the business plan and clearly impressed by the company's manufacturing and packaging capabilities. I got the loan, secured by the plant of course. With the Shawmut financing deal completed and additional funding from my two new equity investors, Dad and Amedeo, I was able to close the deal with Mass Bay Coffee Company by end of year."

"Since that time I have moved all operations out of Boston to our new Headquarters in Framingham. The business has been good, but I've had to devote a lot of time to production and logistics issues, so my envisioned growth initiatives have been undernourished, to say the least. That's where Kathy comes in. Kathy will help us sharpen our advertising and PR especially to new potential clients west of Boston, which has already started to boom. I think there are more hotels and restaurants now in the Framingham, Natick, and Waltham area than in the city of Boston. And population and business continue to grow. But, while we won't take our eye off the ball of our traditional premium coffee distribution business, I feel it's time to expand into retail – into the kind of upscale, social cafes that thrive in Europe and are starting to emerge in the U.S., at least in the Seattle area. I want Kathy to assume a lead role managing this important initiative, and I want to be sure we lead, not follow. That is why I feel it's imperative that Kathy needs to visit Europe, and more specifically Italy, where these type of coffee cafes flourish. Kathy needs to view firsthand how they're set up, and learn how and why they appeal to their customers, its successful product presentation, pricing and that extra dimension that makes the coffee experience in Europe so much more special than merely a coffee and donut at Dunkin' Donuts."

"You clearly have the vision, and the drive, and I'm going to guess the resources," Jack offered gratuitously. "I'm impressed, and I like your chances for success, especially with Kathy on your side. This is a great opportunity for Kathy to shine in her own light, as she surely will. You know Kathy was a cum laude graduate at BC with a Communications major. But she's really a marketing person at heart, always brimming with new ideas. She's actually my best critic for all my new ad campaign. She always has good thoughts on how we could make it better."

"Jack, stop, you're embarrassing me," Kathy said blushing attractively.

"Why, I speak only the truth."

"No need to tell me," Carl assured. "I've already seen how capable Kathy is, which is why I want her to take the lead on this important project for me."

"I understand, and I now appreciate better the role you have in mind for Kathy. I think you two will make this project a winner, and I feel a lot more comfortable about it all...and not just due to this exhilarating Montalcino, although that has helped too!" Jack said with a broad smile.

# Chapter 6

"So what did you really think, Jack," Kathy asked anxiously as they began the drive home.

"I must admit Carl impresses me as a very bright, caring and sensitive man. Furthermore, he's not just sitting back enjoying Daddy's money. He has his own vision and appears highly motivated to succeed. He's also very charming, which I'd say is a critically important trait for an entrepreneur...to get people to like him, invest in him, and do business with him. Yes, he definitely scores high on charm – good for business, and also good for romance."

"Jack, come on, you must admit Carl is devoted to Adriana – the two just exude warmth."

"Yes, lots of warmth. Just be on guard that his warmth doesn't burn you."

"Jack, Carl and I are all business. We get along great. We like and respect each other. But it's been clear we draw the line on socializing. Heck, tonight was really the first time Carl and I ever did anything socially together, and it was with you and Adriana. Really, don't worry. As you said, Carl is highly motivated to succeed – he views this trip to Italy as necessary learning, especially for me."

"OK, OK, and you know I trust you. It's just that it's hard to trust the male of the species when it comes to social interaction. Men really don't have female friends, other than their wife. All women are potential sex partners. Men fantasize about having sex all the time with good-looking women, even though most of the time it doesn't happen. But you know it can and does happen. It's one of the reasons we have a 50% divorce rate in this country."

"Not going to happen. First and foremost, I love you. Secondly, Carl clearly adores Adriana. Thirdly, there's no way Carl will ever get into my pants."

"Whoa, OK, don't give me visions like that."

"Jack, you've got to have faith and trust in me. We both agreed I needed to find a job that was more challenging and fulfilling than that boring admin job at the hospital. Well this is it! I'm inspired. Carl is an aggressive business builder, and I'm eager and excited to help, and to grow personally with this experience. My sights are set on learning how to succeed and that's going to involve a commitment that goes beyond just showing up the office every day. Frankly, it's the kind of commitment you've been making to become a success in the advertising business."

"I get it. I'm supportive. I just worry a bit that you'll be getting so immersed in this project, well, our family plans might be delayed even further."

"When the time is right, our family will happen. But let's not let that great unknown interfere with our professional careers right now. We will adjust when that time comes, and we will adjust happily."

"OK, but let's not stop trying," Jack emphatically asserted.

"Of course not. In fact, any chance you've got any energy left tonight – I'm feeling very romantic!" Kathy said alluringly while rubbing Jack's thigh playfully.

Jack pulled the car into the driveway rather quickly and hit the brakes abruptly. "You're on," Jack blurted excitedly. "Race you to the bedroom."

Jack and Kathy sprinted up the stairs, Jack catching Kathy at the top with a warm embrace. Kathy reached down to Jack's trousers, removing the belt, unhooking the clasp, letting the pant legs fall to the floor. Jack hurriedly removed Kathy's bra revealing those soft, perfectly shaped breasts that Jack had always admired and first fondled those early days in college. His hands moved gently down Kathy's trim torso, slipping off her cute panties. Their naked bodies wrapped around each other. It was hot, and getting hotter and Jack was soaring. What a beautiful evening it did turn out to be.

# Chapter 7

Jack hustled up Boylston Street Monday morning on his way to his office at Hale & Stewart, and was greeted by his boss, Jim Madigan. "Hey Jack, how was your weekend?"

"It turned out to be really fantastic, but I must admit I was apprehensive about a dinner meeting we had planned with my wife's new employer."

"Yes, I sensed there was something heavy on your mind Friday afternoon when you left a little early"

"Oh, you noticed that."

"Yes, but not a problem. However, we did have a development late Friday that I need to talk to you about this morning. Come see me after you get settled and return any phone calls you need to make."

"Yes, sir – is there a problem I need to know about?"

"No, actually it's an opportunity."

"I definitely prefer those kinds of meetings. I'll bring us some coffee."

"Sounds good. See you about 10?"

"You got it."

Jack fidgeted for the next hour, but was able to make a few calls and chart the week's course with his secretary. At 9:45 am, Jack poured a couple cups of coffee from the Braun coffeemaker in the agency's kitchenette, and headed toward Jim's office.

"Hi Jim, reporting as requested...and I come bearing gift of freshly brewed coffee."

"Great, have a seat Jack. I'll get right to it. On Friday afternoon, I received a call from Ned Collins, VP Marketing at Gillette Safety Razor. They want to talk to us about a new razor product they may be launching this fall."

"A new razor? Wow, that would be like P&G talking to us about a new soap or laundry detergent. I doubt the big agencies in New York and Chicago will like hearing about this!"

Jim chucked, but then continued: "Actually, Ned said it was a very different kind of razor product for the company, and that it will require very careful niche positioning to minimize cannibalization of their hugely successful Trac II shaving system. They obviously want this new razor to succeed, but just not gangbuster succeed. It's as much a defensive move for them, as offense. Frankly, listening to Ned, I'd say it's mostly defensive."

"OK, I get that," said Jack, but I'm still wondering why they would want to talk to us? We have no experience in the blade and razor business!"

"That's actually one of the reasons," Jim explained. "They're looking for a fresh, innovative approach without prior bias. Secondly, they want an agency that understands niche marketing and they like what we have done in that regard with the Dupont lighters and pens - how we have successfully positioned these products to appeal to a different audience than their Cricket lighters and Paper-Mate pens. This gives them confidence we understand niche positioning and how to minimize cannibalization of mother brands."

"OK, you've got my full attention and curiosity. Are we talking about an intro of the Braun electric razor that Gillette acquired a few years back?"

"No, the Justice Department is still blocking that one from the U.S. market. It's actually another wet shaving system. But this one is a disposable razor as opposed to a re-usable razor so it's not their traditional razor and blades system approach that generates repeat purchases of profitable blades, like Trac II."

"A disposable? You mean one use and toss?"

"Sort of. That's part of the marketing conundrum. How does Gillette market a disposable twin-bladed razor that delivers the quality shave that men expect from any Gillette product, but also suggests it's a throw-away after one use?"

"I see the problem. First off, I think I wouldn't say that."

"Precisely, no need to say one-time use. Let each user determine how many good shaves a disposable can deliver, and then toss. But the real tricky part is that each disposable twin-bladed razor will cost considerably less per shave than the comparable cost of the Trac II system. So, there's a big business risk of potentially trading down their consumers, and that's generally not a good thing for the bottom line."

"Yeah, disposable might be an in-thing these days, but why would Gillette do this especially when their Trac II continues to be a roaring success?" Jack asked astutely.

"That's the defensive part of the story," Jim explained. "The French company Bic has been testing a disposable Bic razor in Europe, and according to Gillette market research, the Bic razor is doing reasonably well. That has Gillette concerned since Bic's logical next move would be a launch in the U.S., which could seriously erode Gillette's commanding market share."

"Bic, the disposable pen and lighter company?"

"The same. Bic has been so successful with its disposable pens, and then disposable lighters, the company has clearly developed an equity in disposable products that they're trying to leverage in other categories. So now it's razors. And Bic has demonstrated it is a formidable and aggressive marketer. Look at the damage Bic has already done to Gillette's Cricket lighter business in the U.S."

"Oh yes, we're all familiar with Bic's 'Flick your Bic' campaign. Phenomenal awareness of that advertising. It seems like everybody wants to have some fun with that 'Flick your Bic' line."

"Yes, Bic or Bic's agency conceived a very creative, powerhouse campaign that all America is buzzing about, and their lighter sales are booming. Well Gillette does not want to be burned again by Bic, especially in their bread basket blade and razor business. So the Gillette execs are determined to out maneuver Bic this time. Ned Collins told me Gillette has developed a superior disposable razor product to Bic's, and they could be ready to market it at the first sign Bic may be coming into the U.S. market, but right now it's on hold. No need to rush a Gillette disposable onto the market. However, Gillette does believe it's inevitable that Bic will come, so Gillette is preparing. And Gillette knows that when it is time, it will be a marketing war. So, the challenge is how to win the marketing war without doing substantial damage to Trac II. Ned thinks with our experience in alternative systems, we could help them navigate through this marketing dilemma. Any initial thoughts?"

"Yes, it strikes me that first and foremost Gillette must guard against losing valuable market share in this most important business for them. That would lead me to be offensive, and not just defensive. They may have to risk accepting lower profit per user for some of their existing razor and blade users in order to keep those users in the Gillette camp. Losing users to Bic would hurt far more than losing a little profit from your own users. Furthermore, if handled well, the Gillette disposable could be seen as a convenience item, not a full-time replacement to the superior Trac II system. Something to be tried as a novelty, and perhaps used as a travel convenience, but not necessarily fully replacing the premier shaving system of Trac II. So, for the Gillette user, this should be good news. A convenience twin-bladed razor that delivers a quality shave for less cost. This should come off as another innovation from Gillette, the leader in razor and blade technology. It should be heralded as another shaving feature that Gillette is offering all users of wet shave systems. It's a good thing... it's good news!"

"Great thoughts Jack! Sure does send an upbeat, positive, reassuring message. Ned did say they're looking for 'out of the ordinary' thinking, so you should definitely share all those good thoughts. I knew I had the right guy for this assignment. I'm going to call Ned Collins this morning and tell him you will be our Account Executive on this business, and that you've already got some great ideas. But be prepared, this is going to consume you for the next several months."

"Not a problem. In fact, it may be a blessing. Kathy is immersed in an exciting new project of her own and will be traveling to Europe as part of her education and training, so I could use as much distraction as you and Ned Collins want to throw at me."

"OK, but how about your other accounts here? I don't want to put you or us in a position of shortchanging them."

"We're in good shape. Gorton's likes the new creative direction we presented to them – you know the new Gorton's Fisherman spokesman – but they want to test it carefully before running with it nationally: copy testing followed by test marketing for a year. If judged favorably, they're thinking they will build an entire marketing program around the Fisherman: packaging, merchandising, trade events, and PR all supported by a substantial increase in media to establish awareness of the new 'Fisherman' campaign. So, this process will take a while. Best guess, it won't be until early '78 that they launch nationally. We'll be ready."

"As for Prince, well you know they love the 'Anthony' campaign. I think we've already set some sort of record for 'longest running campaign' and they show no inclination to change it. And why would they – their share of the spaghetti market continues to increase. So, most of our work for them right now is media planning. America loves seeing Anthony running home every Wednesday for Prince Spaghetti night!"

"Sounds good, very good. I'm going to make that call to Ned Collins right now. Get ready!"

# Chapter 8

"Kathy, good news," Jack beamed as he burst into the house with a big smile. "Gillette is giving us a major assignment in their Blade and Razor division, and guess who will be the Account Executive on the business?"

"I'm going to guess the best Account Executive at Hale & Stewart, and that would be you!"

"You're biased of course, but yes!" Jack said excitedly while giving Kathy a huge hug and passionate kiss.

"I'm really happy for you. Does this mean a promotion?"

"Not yet. But if this project goes well, I think a promotion and big raise would be highly likely. However, I have to alert you, this is going to be an intense assignment for at least the next several months. Many long meetings with the client, lots of market research – some of it at night with focus groups - many rounds of creative development and copy testing, extensive media planning, and a big production for a national sales meeting. You might not see much of me for a while."

"So, this might actually be a good time for my European trip, since it sounds like we'd be communicating a lot by phone anyway."

"Yes, if there were a good time for you being in Europe without me, I'd have to agree this is probably the best timing. Any update on that?"

"No, not yet. Carl and I need to coordinate and plan the trip. Your news helps I guess, since it gives me a little more flexibility on timing. But no need to talk about that right now, I want to hear more about your new Gillette assignment over a glass of wine. We don't have any Montalcino, so could you condescend to a glass of our humble chardonnay?"

"With pleasure!"

# Chapter 9

It was nearing noon when Carl came into Kathy's office and invited her to lunch.

"Let's find a comfortable place to have a little lunch and chart our Europe trip."

"Sounds good to me," Kathy said excitedly.

Once seated, Carl spread out his map of Italy to show Kathy the intended itinerary.

"I'd like to start our research in Verona, a city that has always typified the sophisticated coffee culture of Italy. Here you'll clearly see café patrons sipping their caffe latte while chatting casually with other patrons seated comfortably in a very attractive setting. We should be able to interview many of these patrons to learn more about why they choose to visit these cafes, how many times per week do they come, do they visit more than one café regularly, what are the most liked features of the café they visit, what kinds of coffee or coffee variations do they prefer, does quality of the coffee influence where they go, or is it price, the setting, or all the above? So many insights to learn."

"How will we be able to get them to talk to us?" Kathy wondered.

"Easy. First and foremost, Italians are very friendly and love to talk - you may have noticed that," Carl said jokingly. "But we'll also buy the coffee for all those willing to spend 15 minutes with us. I expect a free espresso or cappuccino will motivate quite a few to open up to us. However, to seal the deal, we'll also offer everyone free pasticcini, those delicious little Italian coffee cakes, and that should be irresistible!"

Kathy laughed. She was clearly enjoying Carl's enthusiasm as he projected the two of them immersed in the coffee culture of his homeland. "So, where to after Verona?"

"Ah, Florence of course, the jewel of Renaissance Italy. We can drive there – it's about 115 miles due south of Verona. We'll need to spend a couple days in Florence - one day at least to do some sight-seeing and shopping. I assure you will be impressed by this city of extraordinary beauty, wealth and style. And I mentioned shopping because you'll find rows of chic boutiques that line up along the galleries and palazzo. The Florentines revel in life and pleasure, and elevate the coffee experience to the next level. In Florence, you'll find some of the most exquisite cafes in all of Italy."

"My goodness, my head is already spinning!"

"Not done yet. Much more to come. After Florence, we will head a little further south into Tuscany to Siena."

"Where you were born and raised." Kathy interjected.

"That's right. Siena is also one of Italy's crown jewels, and in many respects rivals Florence for charm and beauty. However, Florence reconstructed itself into a more modern city while Siena held more firmly to its medieval past. Siena is famous for its many beautiful cathedrals and piazzas. One piazza is especially striking, the large fan-shaped Piazza del Campo. I promise you'll be charmed by Siena. We'll spend a day or so there to relax and refresh and visit with some of my and Adriana's family. They're lovable people and I think you'll enjoy meeting them."

"Of course I will. Already I thank you for planning that into our trip. I hope Adriana won't mind visiting family without her."

"She won't mind at all because she will be there! Adriana will meet us in Siena. She actually plans to stay there for a few weeks with our two-year old daughter, Alessa. Precious time with the parents and grandparents!"

"That's great news. I mean, I think it's great that Adriana will join us in Italy. I was feeling a little awkward about traveling all over Italy with Adriana's husband without Adriana."

"I understand. You shouldn't feel uncomfortable as we are on a business mission and I fully respect you and Jack. But I do understand your point about Adriana being there, and I agree that's a good thing, for more than one reason. I wish Jack could also join us."

"Oh I do, too. But Jack has just received a very important new assignment that will keep him preoccupied, if not buried, for the next several months at least. So, Jack and I will be making a lot of trans-Atlantic phone calls. I hope the phone system is good in Italy." Kathy smiled brightly.

"It is, not to worry. And it's especially good in our last stop on the tour – that would be Rome."

"Rome – wonderful. Not that I'm uninterested in Verona, Florence and Siena, but I must admit I have always yearned to visit Rome."

"Not surprised, who doesn't? Arguably the grandest and most celebrated city of Italy, home of the Coliseum, St. Peter's Cathedral, the Sistine Chapel, and the Trevi Fountain. Did you know that about 2.8 million people live in the city of Rome, which makes it the 4th most populous city in the European Union? And on top of all that, Rome has a large number of colleges and universities with more than 140,000 students. Needless to say, there's a lot of cappuccino and espresso consumed in Rome. There are coffee bars all over the city from luxurious cafes to "on the go" kiosks. Many of the cafes are located around the popular piazzas or city squares like Piazza Navonna and Piazza Venezia where patrons enjoy their coffee from morning to evening. And prices can vary widely from café to café, which reflects both the quality of the coffee being served as well as the quality of the surroundings. We will experience a greater variety of café styles in Rome than in Verona and Florence. This should help us conceptualize better the layout and presentation options for our Giovanni coffee cafes back in the States."

"Wow, this is really exciting! Based on what you've already shared, the coffee experience in Italy sounds like a revered pleasure of daily life, way more than just a hot beverage in the morning. I can't wait to experience it firsthand. So, when are we going?"

Carl said, "I've been reflecting on that. My thinking is that early September would be an ideal time for us to visit. By then, the tourist crowds will have thinned, the students will be back, worker vacations will be over, and Italian life will be pretty much normal, plus the weather should be nice."

"September sounds good," Kathy agreed. "That will also give me a little time to prepare...might even try a Berlitz type course in Italian. It would be good to understand better what the coffee patrons are saying."

"Not a bad idea, but not to worry – I'm also fluent in Italian," Carl said with a broad grin.

"I also think we need to plan another get together with our spouses before this Italy trip, you know to make everybody more comfortable with the arrangement," Carl suggested thoughtfully.

"Yes, good idea," Kathy quickly agreed. "That would help make Jack a lot more comfortable."

"OK then, how about a 4th of July party? We have friends who live on Beacon Street overlooking the Charles and the Hatch Memorial Shell along the Charles River Esplanade. They have a roof-top view that is dazzling, and they're hosting an 'Independence Day' party up there where you'll have the best seat imaginable for Arthur Fiedler's Boston Pops concert honoring the bi-centennial. I understand there will also be a gangbuster fireworks display following the concert. Are you up for that?"

"Up for that? Are you kidding? Jack will love that! He likes everything patriotic. The 4th is his favorite holiday, and I guarantee he'll be dressed in red, white and blue. Can't wait to tell him. Thank you Carl!"

# Chapter 10

"I can't believe you need to go the office today," Kathy moaned as Jack prepared some paperwork. "On the 4th of July?"

"Only for a short time," Jack said off-handedly trying to deflect attention. "The disposable razor project is really heating up, and by the way, it's now called the 'Good News' project," Jack said smiling underscoring his obvious pride of authorship.

"Heating up how?" Kathy inquired curiously.

Jack explained, "Evidently Bic has gained almost 25 market share in the Greece test market with their novel disposable razor. This is a remarkable success for Bic so Gillette is anticipating that Bic will be launching soon in the U.S. Rather than wait and then respond, Gillette has made the decision to launch their disposable razor first, before any American ever hears of the Bic product. It's a really smart preemptive marketing move, but this has put all of us in a full court press hurry-up mode to launch and promote as soon as possible. Unfortunately, this won't be the only weekend or holiday that I get pulled into the office for the next several months. But why don't you come with me. You can do some shopping on Newbury Street while I toil away for a couple hours. What time are we supposed to meet Carl and Adriana and where?

"5 pm at 250 Beacon Street. That's where Carl's friend, Phil Cummings, has his condo overlooking the Charles."

"OK, I'll definitely be done at the office by then. I'll meet you at the corner of Newbury and Dartmouth Street around 4:30 pm. We can easily walk to 250 Beacon Street from there – it's only a few blocks."

After the drive into Boston, and snaking through the traffic exiting off Storrow Drive down Arlington Street, Jack dropped off Kathy at the corner of Newbury and said "Enjoy - see you in a couple hours."

Kathy smiled and waved good-bye to Jack as he drove away toward his office. She thought this might be a good time to browse for a few outfits that she could wear in Europe. After all, she would be in Italy for 10 days, in several glamorous places, and with her boss no less! It will definitely be Important to project the right image. Surely Jack wouldn't mind if she ordered a few new things, she rationalized.

Kathy explored beautiful fashions in several chic shops along Newbury Street, and the time passed quickly. In fact, 4:30 arrived faster than she expected, but Kathy did manage to accomplish her mission. She was thinking it would be fortunate that Jack won't be home when FedEx delivers the new purchases to their Natick home. He'll surely appreciate it more after he sees how stylish she looks in her new outfits, but maybe she should wait until after the Europe trip to model for him. She'll think about that later. Now it's time to party. And there was Jack, right on time, waiting on the corner of Newbury and Dartmouth Street.

"You're smiling." Jack observed. "You must have found something brightened your day!"

"Yes, I had no idea there were so many chic shops on Newbury," Kathy gushed.

"Well I hope you didn't drain our bank account!" Jack kidded.

"No, you know me, a woman of great discipline and restraint," Kathy assured with a wink.

"Not sure I'm buying that line, especially if there were 4th of July sales!" Jack said sarcastically. "I'll have to set some spies in the neighborhood for the FedEx van next week."

"Ha, ha," Kathy chuckled. "No trust, huh?"

"It's not that really. I've just become more familiar with how the female brain works inside those stores."

"OK, OK. You should know you have nothing to worry about when it comes to my wandering eye."

"Are we still talking about shopping?" Jack quipped.

"Come on Jack, it's time to party, time to find 250 Beacon Street."

"Yes, suivez-moi, or seguimi as they say in Rome," Jack said with a playful smile. "It's just a few blocks walk from here."

Jack and Kathy arrived at 250 Beacon at the same time a taxi cab pulled up curbside with Carl and Adriana. After warmly greeting each other, the four entered the lobby and pushed the Penthouse button in the elevator. It opened into a beautiful living room, with plush blue carpeting, luxurious white sofas facing each other with an ornate glass and a silver cocktail table in between, a wide angle picture window framing a majestic view of the Charles River, and a handsome mahogany bar with a black corian countertop set off to the right. A nice looking young man dressed neatly in white shirt and black pants stood behind the bar ready to serve.

Carl waved at the host, Phil Cummings, who was across the room talking to guests. Phil acknowledged Carl's wave and started to make his way over. Tall, thin, silvery hair, and nattily attired in a blue blazer and flashy red tie, Phil commanded the room while also exuding charm and good cheer. Everyone smiled at Phil as he passed by. Carl was quick to make the initial introduction: "Phil, meet Jack and Kathy Reardon, good friends of mine."

At a glance Phil could tell that Jack and Kathy were a classy couple. Jack was athletically trim and ruggedly handsome, and dressed appropriately for the day in his red and white striped shirt with blue stars. A little gaudy, but definitely patriotic. Kathy projected natural beauty – high cheek bones, silky brunette hair, luminous skin, and a slender figure with curves in all the right places. Phil knew the camera in every guy's head would be taking a picture of this pretty lady.

"A pleasure to meet you both," Phil expressed graciously. "Please visit the bar and get yourself a 4th of July libation, and then let's join the others who are already upstairs on the roof top enjoying the breeze off the Charles and the pre-Pops entertainment going on at the Hatch."

As Jack and Kathy turned toward the bar, Phil quipped: "By the way, Jack, very cool shirt!"

Jack laughed and said, "Thanks. I know it's a bit over the top, but I wear it proudly on the 4th. Sort of asserts itself."

Phil responded, "I like bold and over the top. Shows character. And you should be proud to wear it! So step up to that bar and let's get this party rolling."

Kathy requested a white wine, and was handed a nicely chilled Chardonnay. Jack thirsted for a beer, and asked for a Budweiser. The bartender said, "How about a Michelob?"

Jack smiled and said, "Perfect!"

With drinks in hand, Phil escorted Kathy and Jack up the spiral staircase to the rooftop landing. There were about a dozen others already there, enjoying the view, and undoubtedly enjoying more than their first 4th of July libation.

After circulating and showing off the view, Phil cornered Jack and Kathy for more "get to know you" conversation. "Jack, Carl tells me you're in advertising – with whom?"

"Hale and Stewart, "Jack replied. " I'm an account executive there."

"Terrific, any clients you like?"

Jack laughed, "Actually, I like all my clients."

"That means they all must be doing well, and liking your advertising."

"Yes, I'd say that is a fair comment."

"May I ask who those clients are?"

"Obviously Hale & Stewart have many clients, but mine are Gillette, Gorton's and Prince."

"Very interesting. Gorton's and Prince I understand using local agencies. And by the way, I always love watching that Prince ad with Anthony running home through the North End to his family's spaghetti dinner. But Gillette? I didn't think those heavy hitters ever condescended to work with Boston agencies, only the top guns in New York and Chicago like Benton & Bowles and J. Walter Thompson!"

"Yes, that had been the case, but they decided to try us out with some of their recently acquired smaller brands, like ST Dupont lighters and pens, which is the assignment we have. Perhaps you've seen our recent print ads in various mags that appeal to the more affluent consumer, and I dare say status seeking consumer, with our exaggerated headline: '$3,000 and down?'"

"Yes, I like those ads. In fact, here you go," Phil smiled as he pulled a Dupont pen out of his pocket.

"See, it's working" Jack beamed. "This is why Gillette has now approached us for an additional assignment in another category."

"Hopefully not those puzzling smoke alarms and fire extinguishers Gillette has been experimenting with," Phil scoffed.

"No, nothing that unconventional, but I can't tell you right now. It's confidential."

"Mmmm, I see. I'll check back with you after you've had few more of those Michelobs," Phil chuckled.

"Not a chance," Jack said emphatically. "My lips are sealed. But I am curious - do you have a connection with Gillette?"

"No, wish I did, but I'm in the Public Relations business, so I try to stay tuned to everything that's going on."

"Well, if this beautiful condo is any indication, I'd say you're doing that very well."

"Thanks, so far so good."

"And Kathy, Carl mentioned that you two are working together on his coffee business, is that right?"

"Yes, actually he and I are also working on a confidential project that we can't discuss."

"My goodness, you two are killing me with intrigue. When your confidential veils get lifted, I do hope you'll both remember to tell your new friend, Phil Cummings, all about it. Who knows, maybe I could even give your projects a boost with some timely PR."

Jack and Kathy both smiled and nodded courteously.

"OK, well let's see how all the others are doing?" Phil said closing the subject and moving on.

Phil grabbed Carl's arm and pulled him aside.

"Nice people those Reardons," Phil said discreetly. "Very professional and poised. And that Kathy Reardon is not only charming, she's a really good looking gal."

Carl quickly noted, "Yes, Phil, you do have good taste and good judgment."

Phil smiled, "Carl, clearly so do you!"

At about 8 pm, Arthur Fiedler and the Boston Pops took center stage at the Hatch Memorial Shell and proceeded to delight all with rousing versions of various American classics and marches, including the always popular "Stars and Stripes Forever" by John Phillip Sousa. But the evening's crescendo was a pulsating rendition of Tchaikovsky's "1812 Overture" accompanied by fireworks booming and colorfully illuminating the skyline from the Charles River to Boston Harbor. If you weren't moved by this thunderous musical and visual celebration of the bi-centennial, you were either drunk or in a cave, or both.

# Chapter 11

It was late July. The cheerful 4th of July celebrations had now been displaced by the dog days of summer. Hot and humid days made the work days uncomfortable. Carl decided it was a good time to get out of the office and do more field studies of existing coffee shops around Boston, especially before the Italy trip.

"Kathy, tomorrow we're going to visit a variety of coffee shops along the north shore. We'll visit a few Dunkin' Donuts as well as several independents. Most of the latter are simple diners that serve mostly breakfast and lunch, but they're indicative of how Bostonians get their coffee."

"Sounds like a good idea to me, Carl. But why the north shore?" Kathy inquired curiously.

"Couple reasons," Carl replied. "For one, the north shore is more densely populated and known to have more of these diners as well as Dunkin' shops. It's also cooler and more breezy there along the coast by Salem, Marblehead, Beverly and Gloucester and I for one would find that very appealing right about now."

"Whew, me too!" Kathy readily agreed. "This heat wave is oppressive."

"Glad you agree. In fact, here's an idea. Bring a bathing suit. If we have time around mid-afternoon and we're near one of those delightful north shore beaches, we'll take a refreshing dip in the ocean."

"That sounds like a good deal! I've never visited any of those north shore beaches, but everybody I know talks about them. Lots of character I understand. Yes, great idea, Carl. Let's do it!"

The next morning Carl and Kathy drove up Rt 1 along the north shore, stopping at several Dunkin' Donut stores and local diners. The Dunkin' shops all looked about the same: free but limited parking, glass front, counter and cashier, row of red stools, expansive display of freshly baked doughnuts in a variety of flavors from the most popular honey glazed, coconut, and cinnamon to good old fashioned plain. The drip coffee percolators brewed Regular and Decaf non-stop, which allowed the waitresses to keep everyone's coffee mug filled while they enjoyed a donut or two. The diners were even less attractive from the outside, appearing more like silver train cars. But the diners did have booths for more comfortable seating, and did offer a broader menu of breakfast items. As with Dunkin', the drip coffee makers ran non-stop so no patron had to wait long for a re-fill.

The tour was interesting, mostly because it confirmed Carl's contention that coffee shops around Boston served coffee to complement the donut or the eggs. Most patrons added cream or milk and lots of sugar to their coffee which effectively disguised the intrinsic character of the coffee itself. Probably a good thing given the ordinariness of the coffee being served. Carl stressed to Kathy that she would observe very different coffee drinking habits in Italy, which she needed to experience and understand first-hand. The goal will be to make an educated judgment about whether a more sophisticated coffee culture such as exists in Italy could be developed in the U.S.

At 3 pm Carl announced "Enough. It must be 92 degrees in the shade. Let's find one of those great north shore beaches and cool off with a swim."

"Sounds good to me," Kathy enthused. "Is there one nearby?"

"Oh yes, several. One of my favorites is not too far from here – Good Harbor Beach in Gloucester. Nice sandy beach facing the Atlantic with great breezes and terrific surf at high tide. We could be there in 15 minutes."

"Let's go!" Kathy said excitedly.

It's never easy to find a parking space at Good Harbor, but Carl was lucky as one beachgoer was just leaving and Carl hovered close-by to make sure he got that coveted space. After parking, Carl and Kathy walked to the restroom facility to change into their swimwear.

Kathy emerged dressed in a very cute pink and coral bikini that accentuated her shapeliness. Carl tried not to stare, but it was hard. Kathy looked like one of those sensuous models in Vogue magazine with an hour-glass figure, and long, lean legs that any man would like wrapped around him. The sun seemed to glisten off her pretty brunette hair. She reached for her sunglasses to shade her enchanting hazel eyes, and popped on a floppy beach hat to protect her snowy-pure skin: "I'm ready," she said.

Yes you are, Carl thought. You are a beauty. Smart and beautiful – what a gem. Carl was enjoying the moment, but hoping he was not showing too much emotion. Men's bathing suits are not ideal for concealing physical excitement. Time to cool off in the water.

"Surf's up, Kathy" Carl announced. "Perfect for swimming – let's hit it!"

Carl and Kathy dropped their towels and things on the beach and raced to the shoreline. Carl dove right in, oblivious to the water temperature that was only 72 degrees. Kathy decided a more gradual approach would work better for her as she acclimated to the cool ocean water. Carl was in already up to his chest, but turned around in time to watch Kathy slowly advance into the water. Carl couldn't help but think how enrapturing that sight was - watching a pretty maiden bounce and stiffen like a frightened little girl as the rippling waves splashed upward on her shapely body.

"OK, Kathy. We have time for a few swims and then we must head back."

Hearing those words, Kathy smiled and submerged. She was a good swimmer. She swam out a ways before turning back and then repeated the laps maneuver several more times.

"Hey, you're a great swimmer," Carl exclaimed. "Now you should try some body surfing. Doesn't get much better than this with the tide rolling in."

Without hesitating, Kathy looked around and spied a huge wave coming toward her. She jumped on its crest and rode it for about 25 yards.

"That was great," Kathy said excitedly. "Have to try that again!"

Kathy didn't catch the next wave quite as perfectly. The wave's powerful vortex action tossed Kathy to the side. No physical harm, but as Kathy stood up she realized her skimpy bra top had slipped off, revealing to even the most casual observer an eye-popping view of her exquisite breasts.

Kathy gasped and covered up quickly. Carl pretended not to look, covering his face with his hand but with fingers fully spread out.

Both laughed, but Carl could see that Kathy was very embarrassed.

"Kathy, not to worry. That's not the first time this has happened here. But I promise to keep it a secret. Not the kind of funny story we should share with Jack. In fact, I think we should not tell our mates that we found time to visit Good Harbor Beach today. I think our mates might not understand it was just to refresh and have a little fun."

"Yes, I have to agree with that," Kathy nodded. "I'm thinking if Jack found out about our fun time here at the beach today, I suspect he would derail the Italy trip. His antennae are already up. I swear men can get jealous over the littlest things. So, yeah, we should bury this story."

"Done and buried."

The ride back to the office was awkwardly quiet. Kathy reflected on how fun the day was, but realized she may have stepped over the line. She was thinking she probably should not have worn her favorite bikini bathing suit. Jack loves that cute pink and coral bikini, but it was too obvious Carl did, too. He, of course, was good-natured about all that happened, and as always the perfect gentleman. So no problem, but she thought it was definitely time to snap back into professional mode, and to keep it that way.

Carl was also thinking it was a fun day, and wondered how much more fun 10 days in Italy might be.

# Chapter 12

It was the Sunday after Labor Day and Kathy was scrambling to finish packing. Her flight was scheduled to depart from Logan in 3 hours at 5 pm. Unfortunately Carl and Kathy won't arrive in Verona for another 24 hours or about 5 pm on Monday, due to lay-overs in Atlanta and Paris and of course the 6 hour time difference. The thought of the long journey ahead has not diminished Kathy's excitement one bit; however, the thought of missing the plane out of Logan is causing much anxiety at the moment.

Jack poked his head in the bedroom to alert, "Kathy, you need to finish packing. We really should be at the airport two hours before flight time, and it's going to take us at least 45 minutes to drive there, assuming there's no traffic snafu, and it's not wise to count on that around this town!. Let's go."

"I'm doing the best I can Jack. You know if you hadn't distracted me all night, I might have been able to get up on time."

"Hey, I'm not going to see you for ten days. I had to make sure you remember your lover man."

"You succeeded! Seriously, last night was sweet. A wonderful memory to take with me. I'll be looking for a repeat of last night when I return, lover man."

"I'll need to rest up!"

"Ha, ha. OK, back to packing. No easy chore. So many different outfits to plan. I think our longest trip in the last two years was only 3 days. And you may remember I had trouble getting all my things into one suitcase. Well, multiply that by 3! It's a challenge."

"Relax. You're going to be staying in some really great places, with really cool piazzas and chic shops. I'll bet you'll be able to find some very nice things to add to your wardrobe as you make your way from Verona to Rome."

"That's a thoughtful thing to say, Jack, thank you...but you may regret that good suggestion."

"I'm assuming you'll be your usual smart, efficient self when it comes to buying clothes. And maybe your boss will provide a travel bonus!"

"Oh right. Just promise me you won't freak out when you see our American Express bill."

"I trust you. Now let's go. I don't want to have to break any speed records driving to Logan."

Kathy made it to the airport on time, checked luggage with the sky cap, and embraced Jack with a big bear hug and prolonged kiss.

"Good-bye Kath or should I say Arrivederci?"

"Just say you love me and you'll miss me."

"I do love you, and I will miss you big time."

"I love you too, Jack. I'm so lucky to have you. I wish you were coming with me. I'll be thinking about you all the time."

"You're always in my thoughts, Kath. Please find ways to call as often as possible...I'm assuming you will have some coffee breaks!"

"Ha, ha. Will do. Love you, Jack."

# Chapter 13

Kathy and Carl arrived at the hotel in Verona about one full day after departing Logan. Two stops with a two and a three hour layover, 10+ hours flying time, 1 hour clearing customs, a 25 minute cab ride and the 6 hour time difference translated to arrival at 4 pm Verona time Monday. They checked into the hotel and agreed they both needed a little nap before meeting in the lobby around 7:30 pm for a light dinner. Still groggy after dinner, Kathy was eager to return to her room for a full night's rest. They planned to meet for breakfast at 8 am and chart the first day for their cafe research in Italy.

"Buon giorno!" Carl beamed as he greeted Kathy the following morning. "Shall we begin our coffee adventure with a cup of our own?"

"Yes, for sure. I'm primed."

"OK. Now I know you like your coffee with a little milk or cream, but here in Italy you do not ask for a caffe latte, unless you want to receive a glass of hot milk with a little espresso, sort of like coffee milk. Remember the staple of Italian coffee is espresso, strong and heavy and usually served as a single shot in a small cup or demitasse. Espresso is consumed all day by Italians. As a morning beverage, expresso provides that high energy jump start that many of us need and enjoy. However, for many others that straight shot of espresso in the morning is too much of a jolt, so a very popular alternative is the cappuccino, which is espresso with steamed, frothy milk added. It's served in a larger cup with a clean layer of milk foam on top. Tastes great and looks like an exotic hot beverage. But if you'd rather have something closer to what you usually drink in the U.S., you should probably order caffe macchiato, which is simply espresso with some hot milk. Many U.S. visitors make the mistake of ordering caffe Americano to resemble what is familiar at home, but this will be just a diluted expresso or worse, instant coffee."

"I'm definitely going with the frothy cappuccino," Kathy expressed with conviction.

"Good choice, and as you'll see on our tour, a very popular choice for a morning beverage."

"Just morning? From your description, sounds like it would be a tasty beverage anytime."

"No, cappuccino is hardly ever ordered in the evening. Everyone would think you're crazy for ordering a heavy, milky drink on top of a robust Italian meal. Cappuccino is primarily a morning coffee...but a really enjoyable morning treat. You'll soon see what I mean!"

"Cameriere, a cappuccino for signora, and caffe for me."

"I thought you would order espresso?"

"Actually I did. In Italy, caffe means espresso. There is no need to specify 'espresso' when ordering. So, as we conduct our research in the cafes and coffee bars, that's actually what you'll hear ordered most of the time – caffe."

"Speaking of our research, let me give you a little overview. We'll spend a few days here in Verona visiting several cafes and a few coffee bars for comparison. I thought Verona would be an ideal place for us to start. Verona is a highly cultured city whose residents are more easy going than in Milan or Rome. In fact, it is said that Julius Caesar chose Verona for its relaxing stays. And Caesar wasn't the only famous titan to embrace Verona. William Shakespeare also lived and worked here and used Verona as the setting for several of his masterpieces, including Romeo and Juliet, Two Gentlemen of Verona, and Taming of the Shrew. This storied background helped shape Verona into a city rich in tradition and artistic heritage with its many fairs, shows, operas, and the magnificent Arena, the ancient amphitheater built here by the Romans. The people of Verona are proud of their historic city, enjoy its art and culture, and importantly socialize all day with a traditional caffe. I'm confident they will be eager to share their Verona caffe experiences with us."

"After Verona, we'll spend a few days in Florence, about 100 miles south of here, and the heart of Tuscany. Florence was at one time the center of medieval Europe trade and finance, and as such became one of the wealthiest cities in Europe. Given its wealth and influence, Florence gave birth to the Renaissance and has forever since been one of the most beautiful cities in the world. Not surprisingly, Florence is also one of the fashion capitals of the world, and home to fashion luminaries like Gucci and Ferragamo. All in all, a very chic, glamorous city."

"After Florence, we'll make the short drive to Siena, my birthplace, and still home to many in my extended family. As I had mentioned before, Adriana will join us there at her parents' lovely villa, which is set on one of the three hills that surround the City. You won't believe the view! And you'll get to meet our 2-year old daughter, Alessa, who is adorable if I do say so myself."

Kathy thought, of course Alessa is adorable – just look at her parents, the handsome and debonair Carl Giovanni and the extraordinarily beautiful Adriana. If ever there was a high probability of success for an adorable child, this was it.

"We'll do some sight-seeing there but mostly just relax and enjoy. You'll love the people, and you won't leave hungry or thirsty. You'll definitely find out why I'm so partial to Brunello di Montalcino wine, which comes from the nearby town of Montalcino. And its neighbor Montepulciano is a formidable rival for producing the best red wine in Tuscany. It's always a red wine fest at Adriana's country home."

"After the weekend in Siena, we'll drive to Rome and spend several days there to finish our research. You'll see a good contrast with Verona and Florence. As you know, Rome is Italy's most famous city, and most populous city. It's a city of great wealth, pomp and romance. They honor their dominance of past centuries with some spectacular buildings like the Coliseum and Roman Forum, and take great pride in their Vatican City and St Peter's Cathedral. But they mostly just enjoy "la dolce vita" in one of the grandest cities on Earth. And guess what is an integral part of this "sweet life?" Caffe of course, really good caffe, and lots of it. There are coffee bars all over Rome ranging from luxurious cafes to cozy coffee bars to 'on the go' coffee kiosks that serve espresso to commuters in the larger metro stations. We'll visit all types and observe how the Romans pursue their love affair with caffe."

"Carl, you always take my breath away with your perspectives on this tour. This will be an exciting and memorable ten days. I promise you I will study hard what we learn here, but I also promise you I intend to totally enjoy this wonderful experience. What a shame Jack couldn't be here to share it with us," Kathy lamented wistfully.

"It is a shame he couldn't be here with us, so we'll just have to take lots of pictures and then dazzle Jack with a slide show of Italian delights. How about when we return, we'll host an espresso party for Jack and all your friends featuring our slide show? Maybe add some Montalcino and Montepulciano red wine to the mix as well - you know too much espresso can dull the spirits," Carl laughed, pleased with his little joke. "What do you think?

"Sounds like a winner idea to me!" Kathy brightened.

# Chapter 14

"Jack, what's the latest on the Gillette project?" Jim Madigan was eager to learn.

"The manufacturing line is all set up, ready to go. Gillette will actually make a few trial runs later this week. Sales and Marketing have developed launch plans, and could implement with 10 days notice. The four regional sales managers and national accounts sales manager have all been briefed. Upon word from Boston, two-day regional sales meetings will be organized quickly, on a rolling basis so that Boston personnel will be able to attend each regional. Within a week, the sales reps will be calling on their trade accounts and shipping would begin within a month. The national accounts sales manager has already made advance calls on the majors, including Walmart, Jewel, Walgreen, CVS, Safeway, and McKesson. Feedback was exceptionally positive. The Trade appears ready to fully support the launch with off-shelf displays, and feature pricing. National advertising will break about 6 weeks after initial ship."

"Isn't that a little premature for the advertising to begin, I mean how can Gillette achieve broadscale distribution in the retail stores that quickly?" Jim Madigan asked.

"You're right, not likely, but we have developed some teaser ads that will start developing awareness of the new disposable razor and let consumers know that the 'Good News' razor is coming soon! The main ad campaign will begin in week 8 and will run a heavy schedule for two months. A lot of sports programming to reach men, and of course prime time to reach women, who still buy most of the blades and razors for their husbands."

"Very exciting! Sounds like it will be a lightning fast launch, and a storm of promotion to follow quickly."

"Yes, exactly. Gillette is determined to beat Bic to the market with this novel disposable product. Not only beat, but preempt resoundingly. This is Gillette's core business, and they're going to be a bear defending their valuable franchise. Bic inflicted major damage to Gillette's disposable Cricket lighter business, so Gillette knows how formidable Bic marketing can be. Gillette execs say not this time, not with the blade and razor business!"

"Should be a fascinating battle between two great, but different style marketers. Gillette, the smart, steady, and disciplined pro versus Bic, the nimble, resourceful and guileful counter puncher. Who wins?"

"Place your bet on Gillette. I assure you when the siren sounds, Gillette will jump into the lead, and not look back. You'll see the swifter, more nimble and resourceful side of this marketing powerhouse."

"What does that mean for you and us?"

"It means for the next six months we're all on full court press mode. We've finished the teaser ads, but now we're working on the main campaign that will begin airing shortly after we gain good distribution in the stores. Our creatives have developed several excellent executions, most on strategy but a couple that stretch the envelope. Gillette may not like the 'off-strategy' ones, but we're thinking we might show them anyway to demonstrate our breadth of creative thinking here at Hale & Stewart. Of course, we'll be showing all the work to you and Mr. Hale first before sharing with Gillette. That meeting is being set up as we speak. We need to move through the approval process quickly and get into copy testing so that we have our creative ducks in a row in time for network placement."

"Sounds good, looking forward to seeing all the work. How are all the relationships going?"

"All appears to be going well with everyone, and I'm pleased to say we're moving so fast on all cylinders that there's really been no time for corporate politics or the petty stuff that can often interfere with the work. It's been a demanding time, but very refreshing to have everyone rowing in the same direction and supporting each other. And for the first time in our relationship with Gillette, they've already asked us to attend as many of the sales meetings as possible. That would include you, too."

"Great, would love to. How will that fit with your schedule?"

"Probably not well. You know Kathy is in Europe presently for ten days. And with my luck, those sirens will go off next week and I'll be packing my bags just about the time that Kathy is returning. She'll understand, of course, but I already miss her enormously. The timing on this could be tough on both of us, but we'll do what we have to do!"

# Chapter 15

"Hi Jack, it's Kathy"

"Thank goodness you called. I've been thinking about you constantly. How's the trip going so far?"

"Fantastic. Carl has crafted a great work plan. Two days and I've already learned a ton. I think Verona was a good place to start – not too big or congested, people easy going, and very willing to discuss their daily coffee habits , especially when they get a piece of sweet pasticcini cake free. But I think the best is yet to come. Tomorrow we'll be in Florence, and next week in Rome. In between we'll be spending a day and night in Siena with Adriana's family, and Adriana will be there with their two year old daughter, Alessa. I'll try to call you from there sometime on Sunday. All going OK with you?

"Yes, reasonably well. Very busy with Gillette's 'Good News' project."

"Well that's exciting – right?"

"Yes, but demanding. In fact, I have to warn you I might get called to do a road show with the Gillette Sales and Marketing guys very soon if this thing shifts gears into launch mode, and it could happen fast."

"Before I get back?

"Probably not that fast, but it's starting to percolate."

"Not to worry, Jack, I'll understand. How could I not after you being so understanding about my trip?"

"Thanks, you've always been supportive, and I appreciate that. I just hope we have some time to ourselves before all hell breaks loose – I miss you Kath!"

"I miss you too, Jack. We'll have to pull the curtains for about 24 hours when I get home. Can you survive on love alone?"

"Voraciously...in fact, let's try 48 hours this time!"

Kathy giggling, "I'm getting hot just having this conversation."

"Good, keep up your sustenance because I intend to test your endurance."

"You're on. I promise to eat a lot of pasticcini between my cups of coffee and arrive home with a sugar high that will wear you out!"

"Oooo. Better stop there. My temp is rising, and that's not all that's rising!"

"I got the picture. Just hold on...I mean to the thought. I'll be home soon. Call you from Siena."

"OK, great, I love you Kathy."

"Love you back."

# Chapter 16

"Wow, Florence is magnificent!" Kathy gushed. "You were right when you said Florence is a very chic and glamorous city. I really enjoyed our two days here, not only for the beautiful sights, but also for the different perspective on how the Florentines experience their coffee."

"How do you mean?" Carl probed.

"Well, they definitely enjoy their coffee every bit as much as their northern neighbors in Verona, but the pedestal is higher – the cafes are more upscale and the prices a little higher."

"That's it," confirmed Carl. "The Florentines can make everything appear as a work of art. Coffee is not just a beverage here, it's spiritual. The next stop on your cultural tour, Siena, is actually the alter ego of Florence. Like Florence, Siena also projects a historical majesty but it is slower paced and somewhat understated relative to Florence. Furthermore, Siena displays a picturesque landscape that is awesome, at least that's how I think of Siena."

"Siena is where you were born and raised, right?" Kathy recalled.

"Yes, and Adriana as well. So be prepared to be surrounded by lots of family," Carl warned.

"My guess is that won't be hard to take." Kathy said with a smile.

The drive from Florence to Siena was wondrous. Winding roads, through the valley, up the hills, scenic vistas all the way. After a 3 hour drive, Carl and Kathy entered a long pathway, which was actually a winding driveway, leading up to a very private, large beautiful residence that rivaled any Mediterranean villa within Tuscany. It was time to relax and meet the family, or in this case families, as Kathy would be meeting both Adriana's family as well as Carl's grandparents.

As Carl and Kathy reached the end of the long, winding, uphill driveway, they were greeted by two handsome looking, elegantly dressed individuals, smiling and waving excitedly. Mr. and Mrs. Cella, Adriana's parents, were eager to welcome Carl back to his "home away from home" and to meet his traveling companion whom they knew was both employee and friend. The balance of the afternoon would be devoted to a tour around their magnificent Mediterranean villa, highlighted by the view from their elegant terrace that overlooked the verdant rolling hills of the Apennine Mountains. Enhancing the moment even further, the Cellas served a glass of soft, delicate Montalcino red wine as everyone settled into a comfortable chair on that elegant terrace. The view kept getting better as the sun was starting its glowing descent to the west. Kathy was being indoctrinated well to the Italian concept of "La Dolce Vita."

Around 5:30 pm, Carl excused himself as he had to go the airport to pick up Adriana and his daughter Alessa. By the time they arrived back to the Cella's residence, Carl's grandparents had also arrived. It was like a gala festival with lots of smiles and hugs, and the buzz of gaiety as this warm and gracious family embraced each other. As the sun finished setting over the terrace, Maria Cella announced that dinner would be served starting punctually at 8 pm. No need to "dress up" but this would be a good time to relax a little and then reconvene in the drawing room around around 7:30 pm.

Carl and Adriana suggested to Kathy that they take a quick stroll through the garden en route to their villa rooms, and take time to freshen up. Kathy's head was swirling with the romance of this place, and couldn't wait to tell Jack all about it. No time now though as it was time for a quick shower and change of clothes. Kathy heard Mrs. Cella say "no need to dress up" but Kathy sensed this would not be an evening for jeans and a sweater. It seemed like the right time for the lacy blue cocktail dress that Jack always complimented.

What a beautiful evening it was. A Prosecco aperitivo greeted everyone in the drawing room along with a range of nuts, olives, and bruschetta. The dinner that followed was traditional Italian but hardly ordinary - chicken florentino with an elegant cream sauce served over sautéed spinach and accompanied by sautéed brussel sprouts wrapped in proscuitto. Throughout dinner all glasses were filled and refilled with a crisp and dry Trebbiano d'Abruzzo white wine that complemented well the complex flavors of the entree. After dinner, a variety of cheeses and fruit were served, while a platter of small raspberry biscottini cookies circled the table. A bold espresso provided an exclamation point to this fine dining experience.

Kathy felt she was being treated like royalty, by royalty. All the food and wine were delicious and beautifully presented. And everyone was exceedingly nice, warm and friendly and so well mannered. It was a special evening to remember!

After dinner, Carl and Adriana invited Kathy to join them on the terrace for an Amaretto cordial. Carl suggested to Kathy that she update Adriana on highlights of their trip so far. Kathy gushed with delight as she recounted the fond memories of Verona and Florence, and the incomparable learning experience. Adriana smiled and looked pleased for Kathy, but couldn't resist saying "Keep learning, that's good, and keep enjoying your time in Italy, but be careful around all these amorous Italian men. You may not think they're watching you, but they are. Easy to get charmed by Italian culture, just don't get intoxicated!"

Carl scoffed, "Oh Adriana, Kathy is well anchored, and always careful. Besides, I'm here to protect her."

"Yes, dear, and please make sure you stay on the protect side."

All laughed good naturedly, but Adriana looked back at Kathy just to make sure she got the point!

"OK, time for all good students to get to bed. We start for Rome in the morning."

The following morning Mrs. Cella laid out a hearty breakfast offering, in typical Italian style: delle uova (eggs), various breads and cornetto (croissant) with jam and butter, sweet pasticcini cakes, and frothy cappuccinos for all. Kathy was in awe of Italian hospitality. It had been an epicurean experience at the Cella's grand hillside villa, a gracious time that Kathy would long remember. It would be hard to exceed the pleasures of Siena; however, Rome was next and Kathy was very eager to arrive in that majestic city. My goodness, how she had often dreamed about visiting Rome, and here she was only a 3-hour drive away. This would be a special time.

Kathy hugged everyone and bid a fond "Arriverderci" to all. Carl similarly hugged Adriana's parents, kissed Adriana and Alessa and promised he'd be back within three days to spend more time together in Siena before heading back to the States. Carl and Kathy waved good-bye as they started their drive down the Cella's long, winding driveway en route to Rome.

# Chapter 17

"Hey Phil, what brings you over here to Gillette in Southie?" Jack exclaimed.

Phil Cummings looked at Jack with that look of "I know you, but I can't quite put it together."

"Jack Reardon – I met you at your condo on Beacon this past 4th of July – with my wife Kathy."

"Oh, yes of course. How is that beauty of a wife of yours? She is charming!"

"Kathy's great, in fact she's in Italy as we speak with Carl Giovanni, studying the dynamics of the consumer coffee market over there."

"Wow, I hope that's all your beauty is studying over there!"

"Not to worry about Kathy – she's very focused...and loyal."

"Yes, I could tell that the evening we met at my place. You're a lucky guy."

"Indeed I am, and great to run into you again, especially here at Gillette. Are we on the same team?"

"Yes, I believe so. Remember how we were discussing that new assignment you received? Well, it's 'Good News' all around, heh-heh! Gillette asked me to help them orchestrate a major PR effort coordinated with the start of national advertising – your advertising. So, we sure are on the same team. I'll be in New York and Chicago the next several weeks making sure all the key TV and Print influentials know that the 'Good News Disposable Razor' is coming soon! We should get a lot of favorable new product mentions and features that will complement the advertising and make for a resounding boom in the media world."

"Sort of like a media version of "Tchaikovsky's 1812!." Jack smiled, recalling the 4th of July concert.

"Yes, that's it – a symphony of exciting new product news!" Phil exclaimed. "It'll be like the "Look Sharp, Feel Sharp, Be Sharp" theme with bells, whistles and canons."

"I think we're getting carried away," Jack chuckled.

"Yes we are, but it's fun. Gotta have some fun! What's next for you?"

"Rolling regional sales meetings next week," Jack explained. "We'll start in San Francisco, and work our way back east to Chicago, Philadelphia, and lastly Atlanta. The regional sales teams will spend two full days at each site, but the corporate team and agency will be at each location for one day to make presentations and answer questions. By the end of the week, the entire national sales team will be ready to go, all hitting the road with a fury the following week. Swift and strong!"

"Swift and strong, but exhausting for you."

"Yes, but very exciting and what a great opportunity! It's a privilege to be part of this historic launch. I always thought Gillette was good, but I had no idea how fast, powerful and skillful our home team in South Boston could be. These are big-time business leaders showing what marketing prowess is all about."

"Wow, they sure have enraptured you."

"No, just impressed. And I love being part of a winning team."

"Well, go get'em tiger. I'm looking forward to a full report after you get back from your rolling tour across the U.S. next week."

"You got it, right after I spend a few days locked up with Kathy. Unfortunately, she now returns on Wednesday, but I'll be gone all week, so a few more days apart. But then, how sweet it is!" Jack sighed.

"Message received!" Phil said with a chuckle. "So I promise not to call you this weekend. How about you call me sometime next week, you know- when you resurface!" Phil smiled and shook Jack's hand.

# Chapter 18

"Hi Jack, we're in bella Roma."

"So, how was Siena?"

"Oh my, fantastic! Great vistas, great food and wine, and great people. Adriana's parents have a beautiful home overlooking the mountains, and they're such warm and gracious people, just like Adriana. Carl's grandparents were there as well and they were equally nice, but their English was limited."

"So, a couple days in Rome, and then home?"

"Yes, we have a noon flight on Thursday which should arrive in Boston about 2 pm."

"That's good, but I have to tell you I won't be able to pick you up as I'll be out of town. Gillette has scheduled regional sales meetings all week, and asked me to attend to make the advertising presentation at each site. So, unfortunately, I'll be on the road all week, not back in Boston until Friday afternoon."

"That's a bummer. Is this their hurry up drill?"

"It's more like hitting the ignition button. Gillette has been preparing this contingency plan for months, holding off until it became clear to them that Bic was actually going to launch its disposable razor in the U.S. Well, they learned that info about two weeks ago, and shifted gears immediately. Gillette is ready to go, and determined to be first to launch a disposable razor in the U.S. market. That's what leaders do, staying ahead of competition, and protecting market share. Watching Gillette maneuver, and mobilize so quickly has really been impressive."

"Well, I'm really disappointed I won't be able to give you a big hug at the airport on Thursday but I surely understand what a great opportunity this must be for you to work with Gillette and be part of the team making this happen."

"Thanks Kathy. Yes, it is a huge opportunity for me. It's already been a tremendous learning experience, and tremendous networking experience. Very exciting and very fulfilling."

"OK, you get a pass," Kathy said kiddingly. "You'll get the big hug Friday. So, make sure you're not too tired, because it's going to be a long hug, and you may not get much sleep all weekend!"

"That's the best news I've heard all day. I'll bring the champagne."

"Make it Prosecco. I've grown quite fond of the Italian bubbly."

"You got it. Enjoy your time in Rome, and safe travels home. I love you."

"Love you too, Jack. Good trip yourself, and can't wait to see you on Friday."

# Chapter 19

For two days Carl and Kathy explored the coffee cafes of Rome, and took in a little sightseeing along the way. "My goodness, Carl, those were two exhilarating days," Kathy exclaimed as they walked into the lovely lobby of their elegant and historic Hotel Delle Nazioni, in the heart of Rome within view of the famous and romantic Trevi Fountain, where you could find a lot more than just "three coins."

"Yes, I thought you might have a few different impressions from your Rome experience. So how would you summarize the highlights?" Carl probed.

"Well, for one, the faster pace of this city. People were on the go early and the pace never seemed to slow,"

"Good observation Kathy. In a business sense, Rome is more like Paris and New York with its hustle, bustle, and productivity. Rome is not only the capital of Italy, but also a major global business center producing 7% of the national GDP, more than any other single city in Italy. In fact, if Rome were a country itself, it would be the world's 52nd richest country by GDP."

"No wonder I saw so much congestion in the streets," Kathy reflected. " And no wonder their Metro system is so popular."

"Yes, with 2.8 million people in the city itself, and 4.2 million in the greater Rome area, there is huge demand on the city's transportation system," Carl said emphatically.

"And huge demand for their coffee, all day!" Kathy was quick to assert.

"You noticed!" Carl said looking pleased.

"Sure did. Everywhere we went today, it seemed like everyone was drinking coffee, in a variety of different places."

"Another good observation, Kathy." Coffee here is a culture, not a drink, but a way of life. Many of those stately coffeehouses you saw today date back 100+ years. And did you believe the number of bars serving coffee? I read that those bars average sales of 230 cups a day."

"Wow, that's a lot of coffee every day."

"Indeed. Italians on average consume 3.7 Kg of coffee per capita."

"And it seems like where they consume is not as important as what they consume," Kathy observed.

"Right on again. You're on a roll. Yes, they are definitely not drinking ordinary Dunkin' Donuts type coffee. Italian coffee is carefully roasted, primarily by a professional barista that you undoubtedly noticed working in all the bars. And they are very particular about the type of coffee bean they roast."

"Yes, but I must say I thought the espresso here in Rome was stronger and had more caffeine than the coffees we experienced in Verona and Florence."

"You go to the head of the class! Italian coffees generally use the Arabica variety of coffee bean, which is known for its full flavor and low caffeine. However, in certain regions of Italy, primarily the southern part including Rome, the baristas blend the stronger and more caffeine rich Robusta beans with the Arabica beans which makes for a stronger espresso. You see, you picked up on something very important. Where Italians drink coffee is interesting, but not as important as what they drink. Italians know and expect high quality coffee, and some like their brew richer or bolder than others. The total coffee experience here is elevated to a much higher level than we know it, or experience it in back home in the States. Higher quality beans, more sophisticated preparation, and more interesting settings for enjoying coffee, that's the culture here."

"Yes, it's dramatically different than sitting on a swirly stool at Dunkin' Donuts asking for a Regular or Decaf to go with a glazed donut."

"Diploma time!" Carl said beaming at Kathy. "You have finished your foreign field study on what the future could be like in the U.S. retail coffee market, and you have passed with flying colors! This is an exciting day – we need to celebrate your graduation! I've made a dinner reservation for us later, but first we're going to toast the occasion with a couple Prosecco aperitifs at a really cool terrace wine bar overlooking the monumental Spanish Steps in the heart of Rome. This is the widest staircase in Europe with 135 steps that connect the Piazza di Spagna at the base and the Piazza Trinita dei Monti at the top. Really spectacular – you'll love the view. Then, we'll take a short cab ride to a charming and typically Romanesque restaurant, La Tamerici, just around the corner from the iconic Trevi Fountain. Are you ready for a fun evening?"

"Sounds like the best graduation present ever – I'm ready!" Kathy exclaimed excitedly.

Carl and Kathy enjoyed a couple glasses of Prosecco at the wine bar atop those Spanish Steps, reminiscing about their time in Rome, as well as the entire enchanting ten days in Italy from Verona to Florence, Siena, and now Rome. Kathy could hardly believe how lucky she was to have experienced this wondrous time abroad. She learned volumes about the sophisticated coffee culture of the Europeans while visiting some of the most glamorous Italian cities. All made perfect thanks to her personal "tour guide" Carl who couldn't have been nicer or more accommodating. What a wonderful time to remember.

# Chapter 20

After a delightful dinner at La Tamerici, Carl and Kathy walked back to the hotel, a short distance around the Trevi Fountain. Kathy was floating, and not just from all the Prosecco and fine chianti wine she had consumed this evening. She was reflecting on her grand ten day experience in Italy. She was ebullient and energized, and very eager to get back to the U.S. to start the retail coffee business that was Carl's vision. The flight was 11:30 am tomorrow morning, so plenty of time to pack, have a little breakfast early and then head to Leonardo da Vinci airport for the 8 hour flight back to Logan.

Carl escorted Kathy to her room and gave her a little good-night kiss on the cheek. "Buona notte, bella signora," Carl said affectionately. Kathy responded with a smile and a friendly hug. Carl returned the hug and kissed her cheek again, this time a little less platonically. Kathy could feel a glow of warmth surging through her body as Carl continued his embrace and gently kissed her lips for the first time. Kathy could not deny the tingling sensation she was feeling, and realized she was not anxious at all to release from Carl's embrace. Sensing that Kathy was not resisting, Carl applied a more amorous kiss on the lips, and tightened his hug. Mouths opened, and their tongues met with mutual pleasure. Kathy knew she and Carl had progressed well beyond a polite good-night kiss, but the excitement of the moment was intoxicating. Kathy thought, I should stop, but why? Innocent affection between two people who have become very good friends, not lovers, but sincerely fond of each other. But then she felt herself slipping deeper into reverie, her heart beat quickening and her body growing more limp as a surging warmth enveloped her. The door closed behind them. The next hour was undeniably blissful.

It seemed like they had slept all night, but at 1 am Kathy was awakened by the red message light flashing on her phone. Thinking it was Jack, Kathy quickly dialed the concierge for her message.

"Signora, we have received word from the U.S. embassy that there has been a terrible accident, an auto crash, and I'm afraid not good news concerning your husband. You are supposed to call Robert Wilson at the embassy for more details. I have the number and can connect you if you wish."

Shivering now, Kathy stared in silence, unable to speak.

"Signora, are you OK? May I place the call to embassy for you?"

Pulling herself together, Kathy managed to say "OK, grazie" to the concierge.

The next thing Kathy heard was the voice of Robert Wilson at the embassy. "Mrs Reardon, is that you?"

Still in a semi stupor, Kathy managed a weak "Yes, it is."

"Mrs. Reardon, I'm afraid we do not have good news. Your husband, Jack Reardon, was in a car accident early this evening near Philadelphia. Initial reports indicate he has suffered multiple injuries including a severe concussion, broken ribs, and possible spinal cord damage. He has been admitted into the ICU at Thomas Jefferson University Hospital, but I have to tell you he's unconscious, and it doesn't look good."

"Oh my God," Kathy shrieked. "What can I do? I'm in Rome, and not scheduled to be back in the U.S. until about 2 pm tomorrow, and then I'll be in Boston, not Philadelphia!"

"Wish we could help with that, but do the best you can, and hurry."

Startled by Kathy's shriek, Carl awakened and immediately sensed a serious problem. Kathy was pale and shivering. "Kathy, what is wrong?"

"It's Jack. He's been in a terrible accident. I'm scared out of my mind."

Carl held Kathy close allowing her to cry and convulse for several moments.

"So how did this happen?" Carl asked.

"I don't know. I don't have any details about the accident. Only know that Jack is severely injured, and I sense clinging to life in the ICU unit at Thomas Jefferson hospital. The guy at the embassy signaled I should hurry. Carl, what can I do?"

Carl thought for a moment. "Well, we could possibly get you on the Concorde flight this morning from Paris to Dulles Airport in Washington, DC, which is the only airport in the U.S. that accepts the Concorde right now.

"The new supersonic jet? Doesn't that fly in outer space?"

"No, not outer space but it does fly at Mach speed at very high altitude as much as 60,000 feet high where there is little resistance. That's how it can race from one side of the Atlantic to the other in less than 3.5 hours. Regular commercial airplanes take more than twice that amount of time. If we could get you on the 9:00 am flight out of Paris, you would actually be landing in Washington by 6:30 am Eastern time. It's as if you would be walking back in time. We then need to find you the best connection to Philadelphia so you could be at the hospital by mid-morning. I'll go downstairs and work out a plan with the concierge. Please stay here and try to relax. I'll be back within an hour."

"I'll stay here, but I won't relax. Please hurry!"

# Chapter 21

Carl returned in about 45 minutes, "OK Kathy, we have a plan. We were able to get you on the 9:00 am Concorde flight from Paris. That'll get you to Washington around 6:30 am Eastern time."

"Wow, that really is amazing! Are you sure that thing is safe flying that fast and so high?"

"Yes, despite its sci-fi image, this plane is consumer friendly and has been thoroughly tested by British Airways. It does shake a little as the Concorde shifts into Mach speed, but the pilots let you know when that's coming and it's only a temporary effect, and not really that disconcerting."

"So, have you personally flown on the Concorde?"

"No, but I know several diplomat friends in Washington who have flown it and shared their impressions with me. They all said it was actually a very exhilarating experience. Very expensive though, so please enjoy it."

"My goodness, I'll bet it is expensive, but I'll pay you back."

"No, don't even think about that. It is my mission to get you back to Jack as fast as possible, and I don't care what it costs!"

"Thank you Carl. You are a dear friend. I hate to ask more, but do we also have a plan for getting me from Washington to Philadelphia?"

"Yes, I think the best way from Dulles airport to Philadelphia and the Thomas Jefferson hospital will be by personal driver. So I called my friend Phil Cummings. You remember Phil from the 4th of July party at his Beacon Street place? Phil had already heard about the accident from Gillette, and was eager to help. Unknown to me and probably to you, Phil had been working with Jack these past couple weeks on the same Gillette new product launch project, but did not attend any of the sales meetings. Phil was overcome with emotion, and was actually pleased that I had called to ask for his help. Here's the plan: Phil will meet you at Dulles when the Concorde lands about 6:30 am and drive you straight to the hospital in Philadelphia. Phil estimates the drive should take about 2.5 hours. He said it's mostly a straight shot from DC to Philly on I-95, and there shouldn't be much traffic at that early hour of the morning."

"Goodness, that's really kind of Phil to do that. But isn't that a long drive for him from Boston to Washington?

"Phil is actually in New York as we speak. He's there setting up PR meetings with the media for the Good News launch, but he said he could juggle those. By the way, that's Phil – he's a genuine people person who is always there for his friends. And I could tell at his 4th of July party that he was very impressed with both you and Jack."

"So, if you're good with the plan, first step is to get you quickly to Paris. I've got you booked on a 5:00 am flight out of da Vinci that will arrive in Paris at 7:00 am. That should give you sufficient time to check-in for the Concorde flight at 8:30 am. Of course, this doesn't allow you any more time to sleep tonight. We need to leave here about 3:00 am to make that 5:00 am flight out of da Vinci. However, you should be able to get some sleep on the Concorde flight."

"I don't think I could possibly sleep even if my body wanted to. I'm ready to go! How do I get to da Vinci?"

"Me! I'm going to make sure you make that flight!"

"Thank you Carl. That is much appreciated."

# Chapter 22

The drive to da Vinci airport was uneventful, but awkwardly quiet. However, as Carl pulled up curbside to Air France, Kathy broke down in tears. "Carl, thank you for being such a good friend, and for pulling out all the stops to get me back to the States quickly. And thank you for last night. It was truly a lovely evening, before it turned into a nightmare, no fault of yours."

"Thank you for saying something about that. I thought it was wonderful as well, and will cherish the good part. However, we both know we must now return to reality and move forward. But please never forget the fondness we experienced in Rome."

"Believe me, I'll never forget Rome." Kathy said wistfully, as she gave Carl a tender good-bye hug and headed inside toward Air France ticketing.

Kathy reached Paris in plenty of time, and boarded the Concorde with some anxiety, but resolved that this was the only way to get home fast. As it turned out, the entire trip went smoothly except for the several hours Kathy had to spend alone listening to her recriminating conscience. How could she have succumbed to the sirens of passion? It wasn't lust, but it wasn't love either. Let's admit it, this was licentious sex. It was all about enjoying the moment. How could I be so weak, she thought. What happened to me? I've always been stronger than that. I've never been tempted to stray from Jack. How could this have happened? Is there something missing from my marriage that I am unconsciously aware of? How could I let myself become a pitiful whore? Now I'm sitting in a high-priced seat on a luxury airliner that my pimp paid for? What have I become? I really need to get a grip. OK, it was a mistake, a bad mistake, but humans do make mistakes. Let's get over it. You know you're a better person than this. Get back on track. Jack needs me, and Jack loves me, and I love Jack. How could I do that to Jack? While he's struggling for his life after a terrible accident, I'm making love in a hotel room bed with my boss. Reprehensible. Jack deserves so much better, and now he's unconscious in some hospital bed in Philadelphia. I'm not sure I can ever forgive myself for being disloyal to Jack, but I'm going to have to live with it, and bury it. Jack must never find out. That would crush him more than a damn auto accident. It's clear what I have to do. Fight for Jack. Care for Jack. Love Jack. I know what happened in Rome, but pray God, Jack must not ever know. I'll start praying my Act of Contrition right now. I know saying this prayer a 1000 times won't truly absolve me of this terrible sin, but God you'll know I'm deeply sorry and that this will never happen again. Please, please reunite me with Jack.

After three and a half hours of soul searching and praying on the Concorde, the supersonic plane landed on time at Dulles. Kathy was rattled but safe and moved on to Immigration and Customs. That took a painfully long time, or so it seemed. After finally clearing these re-entry stations, she hustled into the terminal and spotted Phil holding a "Kathy Reardon" sign, just in case Kathy needed a cue.

"Hi Phil – thank you so very much for doing this for me."

"Not a problem, that's what friends are for. I'm staggered by the news, and will do all I can to help."

"Well, best thing to do right now is get on the road to Philadelphia, so we can be at the hospital by mid-morning." Kathy sighed.

"Let's do it." Phil said with a purposeful tone.

Phil escorted Kathy to his sleek, silver BMW, popped open the trunk to deposit the luggage, and started the drive from Dulles International Airport.

"Kathy, once we get around the city on this I-495 by pass, we'll connect to I-95 north and that will take us right into Philly . The entire way is virtually all highway so we should zip along pretty well, especially this early hour of the morning."

Having reached I-95, Phil shifted into cruising speed, and both Phil and Kathy seemed to relax a bit, at least enough to start a conversation.

"Do you know how the accident happened, Kathy?"

"The report I received while waiting to board at da Vinci airport was that Jack's car was hit broadside by an out of control driver, authorities believed a DUI driver. Jack was in the passenger seat, and unfortunately caught the worst of the impact."

"I'm assuming Jack and his colleagues were driving to a Philly hotel from the airport, since they would have been arriving there for their presentation at the regional sales meeting?" Phil surmised.

"Yes, that had to be it, but I don't have any of those details. I assume people have been trying to reach me, but obviously I've been racing across the Atlantic to get here. I'm sure I'll learn more when we arrive at the hospital, but all I really want to know is Jack's condition, and if he's going to survive this."

"Of course, I understand. But I can't help my angst over the person who did this. So irresponsible and criminal. I hope they nail that guy, assuming he's still with us!" Phil said bitterly.

"We can deal with that later, but right now all my attention and energy is focused on Jack," Kathy said emphatically.

"Yes, 100% agree."

"Phil, many thanks again for volunteering to help this damsel in distress."

"Not a problem. It's important to me to help friends, especially friends in distress. So lean on me."

"That's really kind, Phil, thank you."

Changing the subject, Kathy asked, "Did you say you were working with Jack on the 'Good News' project?"

"Yes, Gillette hired me to do the upfront PR work for the launch. So, I had to coordinate with Jack on the advertising plan to make sure the PR efforts would tie-in to the initial ads. I was in fact in New York when this horrible accident happened. I was meeting with principals of several important magazine companies including _Sports Illustrated, People, Newsweek_ and _Time_. They have all agreed to do a major "news feature" about the 'Good News' launch. Even the broadcast media will jump in with features on ' _The Today Show_ ,' and ' _Good Morning America_.' And these leads will set up many other promos, both with national and local media. It's really very exciting. There's going to be quite a buzz about this, and there should be. It's an innovative product – the first disposable razor!"

"Wow, you're really into this."

"I am. I enjoy the PR business a lot, and love the people I mingle with every day. It sorta comes naturally to me. I'm very outgoing, love to talk, meet people, and turn on the lights."

"Yes, I could tell from the first time we met you that you were a people person. I don't understand why some beautiful lady hasn't collared you."

"Well, that would be the problem – the collaring part. I was married for about three years, but my wife didn't like the life style, wasn't comfortable at all with the many PR events and sporting events that we had to attend, that I wanted to attend really. She grew increasingly intolerant and it just spoiled the relationship. It was best to part so that we weren't sniping at each other constantly. I don't ever want to repeat that! I guess I just need my freedom, to come and go as I please, socialize with as many people as I'd like to, and even flame out a little once in a while. It's called having fun, and there's no reason there can't be some fun in every day, no matter how hard we have to work at our day job!"

"This is true, Phil, but marriage requires a lot of work and understanding, and the better we do that, the more fun it can be."

"OK, OK. I concede the point. Marriage does require a deep commitment, as those vows suggest, but some of us just aren't wired that way."

"Phil, that's weak. Sometimes we all need to change our wires to make something special work."

"Ouch. How did you get so good at this?"

"Simple. It's called deeply loving another person, and genuinely respecting and caring for each other. It's why I couldn't get to this damn hospital fast enough, and no matter what the outcome of this horrific accident, I will always love and care for Jack Reardon."

"Yes, I can sense that strong bond between you and Jack, and I really like that. In fact, I wish I had had that kind of deep commitment with my former wife. I guess I do need to do some re-wiring. I'll work on that but for the time being, I hope you can accept me as a good friend, flaws and all."

"Of course, and know that I really appreciate what you're doing today. I will always think of you as a good and caring friend, someone who is willing to go that extra mile for a friend in need. And I know Jack will feel the same, if he's able to," Kathy said softly with tears in her eyes and noticeably shaken.

"The hospital is around the corner," Phil interjected quickly, attempting to alter the mood, and re-focus.

# Chapter 23

Phil accompanied Kathy to the reception desk, and advised the nurse that this was Kathy Reardon, wife of Jack Reardon, the patient in Intensive Care who had suffered the auto accident last night. The nurse asked for a few credentials, and then escorted Kathy to a waiting room where she said Dr. Williamson, the attending physician, would come out to speak with her as soon as possible. Phil told Kathy he would remain behind in the lobby, and would wait there until Kathy returned.

After about a 15 minute wait, which seemed like an hour, Dr. Williamson appeared and greeted Kathy.

"Hello, Kathy, I'm Dr. Williamson. I've been treating your husband since he was admitted last evening."

"How is he?" Kathy asked breathlessly.

"Well, not so good, but fortunately his vital signs are OK. He's still unconscious, which is not uncommon after a serious blow to the head. He suffered a contusion, but there does not appear to be any brain damage. More concerning at the moment is his breathing and his spinal cord. He has a couple broken ribs, and a punctured lung, and it appears he may have injured his spinal cord. He also has a fractured leg in the middle part of the femur or thighbone, which is going to require a metal rod down through the center of the bone."

"How serious are all of these?"

"Well, I must be honest – relatively serious. Especially the contusion and spinal cord implications. A contusion is a closed head injury where the brain is bruised with swelling and bleeding, so obviously we need to manage and watch that carefully, but so far so good. The spinal cord on the other hand, I just don't know yet."

"When will you know more about the spinal cord injury, and how bad could that be?"

"We'll need to so some tests, but you need to know that a spinal cord injury is the most serious back injury. The damage can be as minimal as bruising or excessive pressure, but in too many cases there's also permanent damage, which can result in total or partial paralysis, loss of feeling in certain areas of the body, and loss of reflex function. Furthermore, someone who has experienced a spinal cord injury may also be at risk for secondary medical problems, such as infection due to surgery, blood clots, bleeding, pneumonia, and spinal fluid leaks."

Kathy looked pale, and started to tremble. "This is awful," Kathy said disconsolately. "But he is alive, right, and will survive this?"

"I do believe he will survive this, Kathy, but he will be different. At least his body will be different, and he may not be able to do many of the activities he formerly did. And he'll have to be careful about those secondary medical issues I mentioned."

"We can handle any of that. I just want my Jack back! May I see him?

"Of course, but remember he's in a coma and will be totally unresponsive."

Dr. Williamson escorted Kathy to Jack's room. Upon entering, Kathy saw someone who looked a lot like Jack, but disguised with many tubes and bandages. At least he looked peaceful. Kathy bent over and gave him a tender kiss. She then whispered in his ear how much she loved him, and to hurry back to her.

"Good Lord, that is a gut wrenching sight," Kathy said with tears in her eyes. After wiping away her tears, and composing herself, Kathy turned back to Dr. Williamson and asked solemnly: "Doctor, pray tell what are next steps for Jack?"

Dr. Williamson took a deep breath and said compassionately "We'll need to conduct a series of tests, like X-rays, CT Scans, MRIs, and bone scans so that we can make a better diagnosis and then chart the most appropriate treatment program for Jack. We can move faster once Jack regains consciousness, but it's hard to say how long that will be. I'd suggest you go get some rest, and check back with us tomorrow. Please be sure to leave a contact number with the nurse at the desk."

"Thank you, Dr. Williamson, I think that's a good suggestion. I'm exhausted, drained really. I'll check into a hotel nearby but please do call me if there is any development."

"Will do."

Kathy returned to the lobby and saw Phil in the corner reading a magazine. "Hi Phil. I'm back."

"How is Jack?" Phil asked anxiously.

"Messed up, frankly, but he's still with us thank God. I'll tell you more about it but I'd appreciate it first if you'd help me find a hotel room. I'm exhausted."

"No problem, I know my way around here quite well."

"Yes, I must say you had no difficulty finding this hospital. How is it that you know your way around this area so well?"

"I spent my undergraduate years at the University of Pennsylvania. Penn's campus is only about 2 miles from here, and I was inclined to prowl about central Philly fairly often." Phil said with a sheepish grin.

"Oh, an Ivy Leaguer huh?" Kathy said jokingly.

"Yes, but keep that quiet or you'll blow my image," Phil chuckled. "Most people think Penn State when I tell them I went to Penn, so I usually don't have an image problem!"

Kathy laughed and said good-naturedly, "OK, Mr. Ivy Leaguer, let's go find a hotel room for me and get you back on the road to Boston."

# Chapter 24

For the next several days, Kathy reported to the hospital bright and early every day. She sat at Jack's bedside for a couple hours and prayed he'd open his eyes and start talking again. However, Jack remained in a coma, so there was little Kathy could do, other than to stare at Jack, reflect and worry. At least Kathy was able to have a brief conversation with Dr. Williamson each morning and that was usually comforting. The news didn't change much, but Dr. Williamson always assured Kathy that Jack's vital signs were OK and that he would contact her at her hotel, or leave a message, if his condition changed.

In the meantime, there was nothing more Kathy could do except wait and pray. Dr. Williamson advised that she should try to find ways to take her mind off the situation at least for a few hours during the day while of course staying close-by. He suggested that she explore Philadelphia and learn a little about its great history and culture. So, she decided to call Phil to give him an update on Jack and ask for his suggestions. After all, he was a self-proclaimed "man about town!"

"Hi Phil, it's Kathy."

"Everything OK?"

"Reasonably so. Jack is still in a coma, but Dr. Williamson assures me his vital signs are OK. Until Jack regains consciousness, Dr. Williamson really can't perform all the tests he needs to do to assess the extent of the damage and chart the course of action. However, they have already inserted a rod into Jack's fractured femur so at least his leg can start to mend. "

"You must be at wits end."

"I'm an emotional train wreck, Phil. I really need to chill-out."

"How can I help?"

"Well, I recall you saying you were well acquainted with Philadelphia. Since it looks like I'll be spending several days here in agony until Jack revives, I need some distraction. I need to take my mind off this horrendous situation for at least a few hours a day. Could you recommend a few good distractions?"

"You're in a good place for distraction, assuming you enjoy our country's culture and history."

"Of course I do – I'm a Bostonian!"

"Yes, well Philadelphia rivals Boston for historical significance. And like Boston, Philadelphia is a pedestrian friendly city, so you can explore the city walking from place to place if you're so inclined."

"I'm up for that - walking would be very therapeutic for me. Please chart a course."

"OK, for starters, I'd suggest you head over to the Liberty Bell Center, where you can actually get a birds-eye view of our nation's most celebrated copper clanger with its world renown crack down the middle. Nearby is Independence Hall, the red brick iconic building where our forefathers gave birth to both the Declaration of Independence and the Constitution. And speaking of the Constitution, you'll want to visit the National Constitution Center, an impressive 160,000 sq ft enclave where the Constitution is dramatized via high tech exhibits and a multi-media presentation within its own theater. And not far from Independence Hall you'll also find the Philadelphia History Museum."

"Gosh, that walking tour would be like taking a course in U.S. history. I hope there's no exam at the end of the day."

"Funny, of course not, but it would be total immersion in our country's history for several hours."

"Perfect, that's the distraction and mental nourishment I need. But I may need some variety for another day."

"Got it. I think you would really enjoy visiting Macy's City Center. This is a marvel with much historical significance as well. This 12 story building was the former Wanamaker Department Store building. John Wanamaker is the man who pioneered the department store concept and built this beautiful Florentine style building in 1911 for this first of a kind department store experiment. It was obviously acquired by Macy's but Macy's has retained the character of the original building including preserving the Grand Pipe Organ in the Courtyard, one of the world's largest organs. A great way to be entertained while doing a little shopping. This retailing gem is located on Market Street, so again easily accessible by walking. And not far from City Hall, so maybe you could meet the mayor after shopping!"

"Ha, ha. I won't go looking for the mayor, but I'll definitely explore all around Macy's. Thank you – that was a great suggestion. Any other pearls?"

"Yes, when you feel like you just need to relax and collect your thoughts, head over to Rittenhouse Square. There is a lovely park there, ideal for a casual, unimpeded stroll. And around the perimeter of the Square, you'll find many chic cafes and bistros where you would feel very comfortable having a glass of wine or meal. Great place for people watching."

"I do like the sound of that Rittenhouse Square. I might visit there more than once."

"One last thought, one of my nostalgic favorites. Take a walk through the University of Pennsylvania campus. You won't believe how beautiful and intriguingly secluded it is right there in the heart of Philadelphia. There is a famous walk up through the center of campus, called Locust Walk, that will lead you past many famous buildings, beautiful trees and gardens, and several animated statues, including one of Ben Franklin, founder of Penn, that will amuse you. And on that walk, you'll be passing our future, the youthful stars of tomorrow who will become some of our great scientists, doctors, lawyers and businessmen."

"Goodness, you were the right person to call. Thank you Phil, just what I needed. You're a blessing."

"Don't get carried away, but thank you and it's my pleasure to help. One last thing. Do yourself a favor and try a Philly cheesesteak sandwich at least one day while you're exploring the Philly landscape. And if you can, go to 9th Street and try either Pat's or Geno's cheesesteaks. They're legendary in Philadelphia. Both claim to have created the original Philly cheesesteak and they're actually located directly opposite each other on 9th Street. It's worth a visit to experience this cultural highlight or at least get an incredibly delicious cheesesteak. That should round out your Philly experience nicely. So have some fun, stay clearheaded, and take good care of yourself. Jack needs you to be strong for him. I know this is a traumatic time, but the two of you can pull through this. And I'm here when needed. Don't ever hesitate to call."

"Thanks again, Phil. Not sure I could have gotten through this without you. You've become a dear friend, and it's much appreciated."

# Chapter 25

It was early Monday morning, five long days after the accident. Kathy was waiting patiently but nervously in that now familiar stark and lonely waiting room. Kathy was told Dr. Williamson was just finishing his rounds and should be here shortly.

Dr. Williamson entered the room and greeted Kathy warmly. "Good morning Kathy. I hope you had an OK weekend and were able to enjoy some of Philly's pleasantries."

"Yes, thank you, I did in between many visits to see Jack all weekend. It is so sad that he's just lying there with all those tubes in him. I just wish I could do something, but hopefully he knows I'm here to support and comfort him. How is he today?"

"Good news," Dr. Williamson reported. "Jack has regained consciousness, and actually ate a light, but nourishing breakfast."

"Oh my goodness, that's wonderful news. May I see him?"

"Shortly. He's undergoing a few tests at the moment so that we can better determine the extent of his injuries. Why don't you visit the cafeteria, enjoy a cup of coffee, and come back here in about 45 minutes."

"Sounds good. I'm on my way."

Kathy found the cafeteria, and requested a cup of black coffee. Ugh, she thought. This coffee is terrible. You'd have to be desperate to drink this stuff. Perhaps that's why so many Americans load it up with milk and sugar – to disguise it. Kathy vowed to herself that we're going to change that old habit soon, at least in Boston!

Kathy picked up a copy of the _Philadelphia Inquirer_ and scanned the news. There was a front-page story announcing that the Bellevue-Stratford Hotel in Philadelphia was likely to close. This was the unfortunate site of the recent American Legion's annual three-day convention, chosen to coincide with America's celebration of the 200th anniversary of the signing of the Declaration of Independence at Philadelphia in 1776. Disaster happened when it was discovered that numerous people who had attended this convention at the Bellevue-Stratford became gravely ill due to a mysterious bacterium. The so-called "Philadelphia Legionnaire's disease" outbreak led to 130 people being hospitalized and 25 people actually dying. Needless to say, it would be hard for any hotel to overcome such catastrophic bad publicity. Kathy was so glad Phil had found a different hotel for her to stay at.

The national news was punctuated by politics, as usual. Winner of the Democratic nomination for president, Jimmy Carter, former governor of Georgia, had surprised and disappointed many Northern and Western Democrats who were campaigning on an "ABC" platform (Anybody But Carter). Winner of the Republican nomination was incumbent Gerald Ford, who had replaced Richard Nixon in 1974 in the wake of the Watergate scandal, but it was not a resounding win for Ford. He was pressed for the nomination by the former two-term Governor of California, Ronald Reagan, who was surging on the national scene as leader of the Republican Party's conservative wing. The article noted that Carter enjoyed an early huge lead in the polls over President Ford, but the President was curiously not aggressively campaigning, preferring to stay close to the White House looking "presidential." Ford's strategy did not seem to be working too well given that Carter was ahead in the polls. However, both men were making many gaffes and this was keeping the race close. Latest gaffe belonged to Mr. Carter, who admitted to _Playboy_ magazine that he "lusted in his heart" for women other than his wife. This questionable and needless revelation appeared to cost Carter deeply, especially among women and evangelical Christians. Kathy thought how ugly and unpleasant this political game could be, and despite present problems, she was relieved that her Jack was a successful businessman and not interested in running for any political office.

Kathy checked the time. Close enough to 45 minutes. Time to return to that nerve-racking waiting room. Hopefully her rendezvous with her now conscious husband was just moments away.

# Chapter 26

Dr. Williamson again escorted Kathy to Jack's room and opened the door slowly. Kathy peered in and saw jack curled up on a hospital bed in a back brace and a breathing tube in his nose. He appeared uncomfortable, but he looked very much alive, and Kathy exhaled a sigh of relief and joy.

"Hello Jack, my sweet."

Jack turned his head toward the door, saw Kathy, and beamed a broad smile.

"Kathy! Oh thank you, God, for sending my angel to me. It's so great to see you. I'm really banged up but just the sight of you is lessening the pain. I've missed you so much."

"I've missed you too, Jack. Let's never separate like that ever again. See what happens when I let you out of my sight."

"Hey, wait a minute. You're the one who went trans-Atlantic."

"I know, and I promise I'll never ever do that again without you right beside me."

Kathy bent over the bed and kissed Jack tenderly on the lips as both their eyes moistened. It was an emotional moment, that both of them wanted to linger.

Noting the passionate feelings of this reunion, Dr. Williamson obligingly said "I'm going to leave you two lovers alone for a while. I'm sure you both have a lot to talk about. I'll come back in about an hour and we can discuss Jack's therapy plan. In the meantime Kathy, please make yourself comfortable and talk all you want, but no getting him too excited," Dr. Williamson chuckled. "We need to ease Jack back into the real world."

As the door closed, Kathy again kissed Jack and carefully, very carefully, embraced him with a hug.

"We can talk about the accident later, Jack. I just want to us enjoy this moment, even though I know you're in pain. Is there anything I could do right now to help?"

"Not that we're physically able to do," Jack managed to smile.

"How bad is it?" Kathy asked.

"Well, the head hurts, the leg hurts, the ribs feel like Muhammad Ali connected with a right jab, and one of my enemies must have stuck a knife in my back, which I feel with every little movement. So, please excuse my curled, fetal position but this is about the only position that's tolerable," Jack lamented.

"I'm so sorry, Jack. I just know the doctors here will get you better, but for right now just hang on."

"I can do that, especially now that you're here. But I need to take my mind off these damn injuries. Let's just talk about your trip to Italy, and what happens next for you and Carl and the coffee company. I think for a while, that's going to be our most important subject until I can get better."

"OK, but don't get angry with me if it sounds like I had a wonderful time!"

Kathy proceeded to regale Jack with highlights of the trip – the beautiful vistas and architecture of Verona, Florence, Siena, and Rome, and the old world charm and culture of its people. Kathy glowed about how impressed she was with the grandeur of Adriana's parents' place in Siena and the warm, gracious reception she experienced there.

"All sounds wonderful, but didn't you go to Italy to learn about the retail coffee business? How was that part?" Jack questioned, sounding like the serious businessman that he was.

"Mission accomplished – I learned a lot." Kathy described the Italian's love affair with deep roasted caffe, cappuccino and espresso, all day. "The coffee houses and cafes were everywhere, small and large, with comfortable seats not stools, and real baristas on hand to grind and make the coffee fresh using only the finest Arabica coffee beans. Italians know good coffee starts with good coffee beans, and the Arabica bean is considered the gourmet quality bean, sourced from the cool mountainous regions of Ethiopia, Indonesia and South America. But Italians also know to make great coffee it takes a master to blend and roast the beans properly. The coffee roaster keeps a careful watch on the beans during the roasting process since the beans can burn quickly. Once perfectly roasted, the beans are set aside to cool before grinding, which enhances flavor. The grinding of the beans is done immediately before brewing to ensure the freshest flavor. And the grinders in most Italian bars use grinding wheels, preferred over blades, because the wheels allow for a more thorough grind. Can you imagine this whole process happening in a Dunkin' Donuts store?"

"No, and I'm also trying to picture no stools and no donuts" Jack quipped.

"Right, picture people sitting down comfortably in a café setting to enjoy their morning cappuccino or espresso for at least 20-30 minutes before moving on with their day. The Italians take their coffee experience very seriously. It's a country of coffee aficionados who will not tolerate bad coffee, and will avoid any establishment known to serve inferior coffee. Many will even skip coffee in a restaurant in order to have their coffee at a favorite coffee bar. The coffee is just that important!"

"So, what's the plan – import Italian baristas to Boston?" Jack asked facetiously.

"Not necessarily the baristas themselves, but their process. Specifically, raising the bar of the total coffee experience here in the U.S. to resemble what the Italians love and appreciate – that is, both the higher quality of the coffee, and the more social setting for the coffee."

"But no donuts?"

"We think donuts would lower the perceived image of a gourmet coffee shop. However, we are thinking we would offer a limited selection of fresh-baked muffins and coffee cakes. We want the attention on the coffee, but we recognize many customers might like something sweet to accompany their coffee. We would just need to make sure that any food item complements or even enhances the quality impression, not diminishes it."

"I like the vision, but what about locations? It could be difficult to find the right places for presenting this elevated coffee experience."

"Yes, good point. You clearly haven't lost your marketing acuity! We intend to hire a real estate consultant with experience finding and securing strategically based properties that we will lease or buy. All stores initially will be company owned, but down the road we may broaden into franchising."

"So what qualifies as a strategic location?"

"High traffic and convenience. We need to be in easily accessible places where customers can pop in on a whim or routinely as they go to work, or do their shopping. I think the ideal locations for our business model will be more urban based, where customers may be walking to destinations after parking their car or exiting public transportation."

"Sounds like Boston proper might be high on your radar screen," Jack opined.

"For sure, especially where people walk the most, such as Beacon Hill, Government Center, Copley Square, Faneuil Hall Marketplace, and the Financial District. However, first we need to test and prove our business model in several good sized suburban towns like Framingham and Wellesley. Our plan is to grow a base there and then expand into the bigger Boston market. We need to establish an identity, or as you'd say Jack, our brand, and then leverage that brand identity. And obviously we're going to need some good advertising and PR to help us achieve the right brand impression. So you better get well fast, because I'm going to be leaning on you to help me get all this done right."

"Not sure you need me – you're pretty good at this yourself," Jack said sincerely.

"Thanks Jack, but I'll always want you advising me – you're the best!" Kathy said admiringly.

"You're the best? Sounds like a meeting of the mutual admiration society going on here," Dr. Williamson said jokingly as he made his way back into the room."

"Ha, ha Dr. Williamson. Yes, we're a good team, so please get us back on track as quickly as possible," Kathy exhorted.

"OK, well let's talk about that," said Dr. Williamson. "Jack definitely has some serious recuperating ahead. But the favorable news is that the contusion is not major, and its effect should subside soon, although I'm sure Jack is still experiencing headache."

Jack nodded in agreement.

"The bigger issues now appear to be a couple cracked ribs, the fractured femur bone, and a herniated disc in the lumber region or lowermost part of the spine. All will take time to repair but effective pain management should help Jack get through the worst of it. The pain management is important not only to lessen the sharp pain but also to help make sure that Jack breathes and coughs properly so that he avoids any lung complications, such as pneumonia. With the back issue, we'll follow a conservative treatment path initially but if we can't achieve satisfactory recovery, we may need to resort to surgery."

"Don't like the thought of back surgery, Doc," Jack interjected.

"I agree. You're wise to be wary of any back surgery as there are several potential untoward consequences, so we like to avoid surgery if we can and rely on more conservative treatment, including non-steroidal anti-inflammatory medication and extended rest. We'll also start you on physical therapy as soon as we can to help address muscle spasm. We might need to try ultrasound and electrical muscle stimulation to relax your muscles that are in spasm and inflamed from the compressed spinal nerve. When we can, we'll also start you on exercise programs to strengthen your back and abdominal muscles so that we minimize the chance of recurrent problems."

"Sounds like that herniated disc is what should concern us the most?" Kathy conjectured.

"Yes, but don't overlook the cracked ribs and fractured femur bone. It's going to take up to eight weeks for those ribs to heal, so we need to be very careful to avoid chest infections. And it's going to take as long if not longer for that broken leg to heal, and even then Jack will have limited mobility for a while. But you're right – I think the most difficult part will be recovering from the herniated disc."

"Doc, what exactly is that, I mean a herniated disc?" Kathy queried.

"OK, let me try to explain what happened there. The impact from the car accident caused a disc in Jack's lower back to herniate or rupture. This occurs due to a tear in the in the tough fibrous ring that surrounds the soft inner core of the disc, which results in rupture of the softer material and protrusion or impingement on spinal cord nerves – hence the pain and leg numbness that Jack is experiencing."

"Gosh, that does sound awful. And you think with rest and physical therapy, Jack will recover and be OK?" Kathy wondered.

"Yes, but I must emphasize this will take time, patience and perseverance, especially with the physical therapy. Jack must work hard toward strengthening both his back and stomach muscles to avoid a recurring pop of the disc or developing a condition we call sciatica, which is chronic shooting pain, numbness and tingling in the legs."

"We hear you, Doc. I will make sure Jack stays on course!" Kathy assured.

# Chapter 27

After convalescing ten more days at the hospital, Jack was allowed to go home. Although it would be a long drive, Kathy insisted on driving rather than dealing with the physical complexities of using commercial airline service. The drive home proceeded fine without any major problem, except for that one rest room stop, but even that was manageable, at a slow pace.

After a couple weeks at home Jack was starting to feel better, at least good enough to start decreasing the 4 times daily dose of 800 mg Motrin that Dr. Williamson had prescribed. And good enough to start exercising modestly, meaning a few push-ups and sit-ups. However, the leg was still not mended sufficiently to allow walking; therefore no short walks around the neighborhood for several more weeks. And clearly he was not ready to resume work at Hale & Stewart, which concerned Jack greatly. Although Hale & Stewart made it clear that Jack could take as much time as he needed before returning to work, Jack knew the ad agency couldn't put all his clients on hold until that time, especially Gillette with its important launch of "Good News" moving ahead fast. To that point, Hale & Stewart had already assigned another account executive to step in and handle Jack's accounts while he was recuperating. Jack knew that might not work out too well for Jack, but he knew that's what the agency needed to do.

After the first week at home caring for Jack, Kathy resumed work at the Giovanni Coffee Company. She and Carl reviewed all their learnings from the trip to Italy, and agreed their new business development plan for their retail coffee business should move forward. Carl asked Kathy to prepare a 5-year business plan, which Carl said he would share with the bank to get approval for the financing of the project. Suddenly Kathy felt a huge burden of pressure and responsibility, but Carl assured her that he would be helping with the plan. Furthermore, as he reminded Kathy, he had a great relationship with the Shawmut Bank, so not to worry.

Kathy was pleased, and excited, that the project was moving forward. But she was totally dumbfounded by how easily Carl seemed to put behind him that last evening in Rome. It was if making love that night was merely a form of good cheer. Nothing serious, just good friends expressing affectionate feelings for one another! It was hardly platonic behavior, but she must admit Carl did not appear eager or anxious to follow-up with another amorous overture. That was fine with Kathy, just hard to understand. She surmised that Italian men must be wired differently. They must think it's OK to have a mistress as long as they still love their wife and treat her with respect and passion. Seems hypocritical, but perhaps it works for some cultures. Not the U.S. culture. Kathy knew she had erred, allowed an evening of exuberance to cloud her good judgment. But the question now was how to deal with it. She couldn't tell Jack – that would hurt him deeply. And he was hurting enough already. Maybe someday they could talk about it, but not now, and not near term. She just had to hope that Carl would be discreet and never bring it up, or God forbid, try it again. So far, though, it appeared like this could work out OK. Carl was behaving like the gentleman Kathy always thought he was, and it was business as usual at the Giovanni Coffee Company.

One good thing about the dreadful accident was that Jack was home when Kathy arrived back from her work day at Giovanni's. That was a pleasant change from all those days Jack didn't get home until 7:30 pm or later. Now they could enjoy talking with each before rushing into dinner, as well as relax with a cocktail or two. Kathy loved this special time together. Jack was also showing great interest in Kathy's business development project, which pleased Kathy enormously. He was asking a lot of good questions, and even offered to help Kathy with the business plan. So, it was one of those "it was the worst of times, and best of times" moments in their marriage.

About eight weeks after the accident, Jack was starting to think about returning to work. He had checked in with the office once or twice a week every week since the accident. All was fine. His replacement, Paul McGrath, was evidently doing a good job with all Jack's accounts, which was reassuring but also somewhat concerning. Paul was a really bright, affable young account executive with a golden pedigree: Phillips Andover, Yale, varsity baseball, and married to the daughter of real estate magnate Richard Eastman. Paul and his wife lived in a chic Louisburg Square townhouse on Beacon Hill, ideal for socializing with other Boston Brahmins. Everyone liked and respected Paul, and the firm loved his connections. It was obvious that Paul was a rising star, destined for rapid advancement.

The phone rang. It was Phil Cummings.

"Jack, how the hell are you?"

"Hi Phil. I'm doing OK, much better than last time you saw me! I'm even thinking about rejoining the work force."

"I thought that time might be approaching. That's actually what I was calling about. I've got an interesting proposition for you. Would it be OK if I dropped by to visit with you?" Phil asked.

"Got a hot prospect, a new account?" Jack wondered aloud.

"Yes and no. I'd really like to discuss with you in person. How about 2 pm?" Phil suggested.

"Sure, I just happen to be free at that time," Jack said jokingly . "Do you know how to get here?"

"I'm very familiar with the Natick, Framingham area as I have several clients there, so I think I should have no problem, but I'll call if I get lost," Phil assured.

"OK, see you at 2. It'll be great to see you!"

# Chapter 28

The doorbell rang promptly at 2 pm.

"Jack, so good to see you, and you're looking almost human again," Phil said greeting Jack warmly.

"Thanks Phil. You're a sight for sore eyes. Come on in. Can I get you a refreshment?"

"No, I'm good. Just finished with a client luncheon about half-hour ago."

"Local client?" Jack asked.

"Not too far from here, in Foxboro."

"Foxboro? The only thing I know about Foxboro is that it's home base for the New England Patriots football team. That's not it, is it?"

"Yes it is."

"Wow, that's a cool client, but do the Patriots really still need PR?

"Yes, especially now to boost attendance. The team is starting to play well again, but attendance is low and the owners are eager to create more fan interest," Phil commented.

"I didn't realize attendance was an issue. I remember when the Pats used to play at Fenway Park and for years filled that stadium regularly. Am I right?"

"Yes, but Fenway Park could accommodate only about 40,000 people for a football game. That's way below the average NFL stadium capacity. Furthermore, Fenway is much better designed for watching baseball games than football games. That's why the Patriots constructed a new stadium in Foxboro – to increase seating capacity and create a better venue for watching football. Problem was, however, the Pats got no municipal funding from either the Commonwealth of Massachusetts or town of Foxboro to build this new stadium. Consequently, it was built as cheaply as possible, and as fast as possible, with very few amenities. Most of the seats are aluminum benches with no backs that freeze over during those cold weather games. Also, all these bench seats are completely exposed to the elements, so rain and snow can make for a miserable day at the stadium. And don't think that the folks in the luxury boxes are spared those indignities because there are no luxury boxes. That alone costs the Patriots dearly when it comes to attracting the well-oiled sponsors and big spenders. They don't even have a nicely paved parking lot out there. It's a dirt parking lot so you can imagine what your car would like by the time you got out of there, especially on a bad weather day. Not sure how long Shaeffer Beer will continue paying for the naming rights to this woeful stadium."

"So what's the good part?" Jack asked.

"The good part is the Patriots are finally putting together a winning season. Do you realize they haven't had a winning season since 1966, ten years ago, when the team was still called the Boston Patriots? It's been a long time since Patriot fans were in a happy mood, and had big stars to cheer for like Babe Parilli, Gino Cappelletti and Jim Nance. But this year, the Pats appear headed to the play-offs for the first time in a decade. Finally there's more attention on the quality of play and 'winning' than on the stadium conditions," Phil said cheerily. "So, the opportunity is now to reinvigorate interest in the Patriots, sell more tickets this year, and pump up interest for season tickets for next year."

"I'm surprised to hear the Patriots need a drum roll to attract the crowds," Jack said cynically.

"Yes, well then you'd also be surprised to learn that they're deep in debt over there. Not only are they not packing them into Schaeffer Stadium, but even at full capacity Schaeffer holds only 60,000 people, significantly more than Fenway, but still far less than most NFL stadiums. So, all the more reason the Patriots need to fill Schaeffer for every game, and frankly get more people excited to see the Pats play, which will help raise those ticket prices."

"OK, I'm beginning to understand the PR opportunity," Jack acknowledged.

"Yes, and that's part of the reason I wanted to see you today."

"Oh? Please explain."

"Patriots management has asked me to develop a comprehensive PR and Advertising campaign to boost interest and generate excitement for the Patriots. The campaign would start early December this year and run through June '77. If it appears to go well, the campaign would be repeated next year and into 1978. Big opportunity here but more than I can do with only my small PR company."

"So you want to hire Hale & Stewart?"

"No, I want to hire you." Phil said emphatically.

"You want me to moonlight?" Jack asked in a very surprised tone.

"No, I want you to join me in a new company that you and I will form. I think this opportunity could be a springboard for us to create a substantial new communications company on the Boston scene. As you know, I already have a good base of PR clients, but I'm confident we could attract many new accounts, especially after we showcase our Patriots campaign and demonstrate our advertising capabilities. What do you think?" Phil asked eagerly.

"Interesting, for sure. I must admit timing might be right as I sense my stock is slipping at Hale & Stewart due to my damned prolonged absence. Also, I can think of at least one other new company that is going to need an advertising and PR campaign fairly soon."

"In the coffee business perhaps?" Phil asked with a smile.

"Yes, could be in the coffee business." Jack beamed back.

"You know, Phil, I'm not too mobile right now, and it's likely going to take a while longer for me to get back up to full speed."

"Not a problem. For the next three months you could work out of your home office here. My administrative staff in the Boston office can be your arms and legs. Plus I assume you have contacts on the creative side that could help us part-time if and when needed. I mean, until we're ready to staff up full-time."

"Yes I do, and I would enjoy pulling a team together," Jack said showing more comfort with Phil's idea.

"OK then, I'd like you to think about this for a couple days, and obviously discuss with Kathy. I'll call you Friday to take your pulse," Phil suggested.

"OK, good idea. I'll need a couple days to reflect on this. Phil, regardless how we resolve this, I want you to know how much I appreciate you bringing this opportunity to me. I feel myself getting stronger every day, and eager to get back in the saddle. Although I hadn't thought about riding my own horse, it's a very appealing thought. Thanks again – your timing is good."

"You're welcome, but I want to be clear, this is not a charity offer, Jack. This is business, smart business, and I think you're the right guy to help me build on this opportunity."

"I understand, and that's the way I'd want it too," Jack said with a serious but warm tone.

Jack and Phil shook hands, and exchanged smiles. "Talk to you Friday, Jack."

# Chapter 29

Kathy was dubious. Why would Jack give up a promising career at Hale & Stewart to join Phil in a new venture? Phil is a good guy and already successful, but would he be willing to invest the time and effort necessary to grow a new company...again? Would he make that commitment...again? Kathy reflected on the first time she met Phil at his 4th of July celebration at his beautiful Beacon St condo. He was so outgoing, warm, and genuine – traits he reinforced with his extraordinary effort to chauffeur Kathy to Jack's hospital bed in Philadelphia, and to make sure Kathy was fully comfortable before he left. Kathy had to admit, this guy is undeniably the real deal, but still was this right thing to do for Jack?

"Jack, I still don't understand why you would leave Hale & Stewart at this time. On the other hand, if you're inclined to do something on your own, I cannot think of anyone who would be a more supportive partner than Phil Cummings," Kathy asserted.

"Thanks Kathy. I think the same about Phil. It seems to me that he and I could fit together very well – Phil with his PR skills and affable out going manner, and me with my advertising skills and analytical manner. Complementary capabilities. Yin and Yang."

"Yes, I agree you two would complement each other in many ways, even the age difference. It would be Phil the elder and Jack the junior."

"Actually I've been thinking about that part, and I'm a little concerned about it. Do you think the age difference could be a problem?" Jack asked.

"No, I really think the age difference is another way you two do complement each other in a positive way. Worldly, hard-nosed experience and youthful, lofty idealism. You will share some very different perspectives, but I think that's a good thing because differing views will help you discuss issues more broadly and reach better conclusions. Differing views might cause a little friction at times, but friction creates sparks, and sparks ignite the engine."

"Wow, very insightful Kathy. Any thoughts on what we might call our yin-yang partnership?"

"Well not Cummings & Reardon," Kathy asserted. "There's no meaning or panache to that. I always wondered why PR and Advertising firms generally take the name of the founder or founders. Seems so self-serving. Why not adopt a name that will mean something to the customer or would be at least refreshingly different? Wouldn't that help get attention and prompt interest?"

"Hey, you're pretty good at this. Would you apply the same kind of thinking to a new coffee shops company?" Jack asked with a sardonic smile.

"Yes, I was actually thinking along the same line for our new coffee shops."

"How so?"

"Well, I was thinking of suggesting to Carl that we call our new coffee shops 'Tuscany Cafes' to signal a European origin.

"Yes, I agree that makes good sense. A European sounding name like 'Tuscany Cafes' should help create the intended impression that the customer should expect a different kind of coffee experience than found at Dunkin' Donuts.

"Exactly, thank you," Kathy said appreciatively. "I hope Carl likes it. That would be a good start to the business plan."

"Yes, always good to know who you are before you chart where you're going!"

"Well we appear to be in synch!"

"Yes, we're a good match. Will you marry me?" Jack kidded.

"Very cute, my love, I'll think about it. OK so what about your company name?" Kathy queried.

"You seem to be a good thinker for new company names, so what do you think?" Jack asked, flattering Kathy.

"OK, I'll bite. You have a new communications company, based in Boston, targeting mostly New England clients, anticipating a successful campaign for the New England Patriots, so how about New England Advertising & PR?" Kathy suggested.

"I agree that would say explicitly who we are and where we're concentrating, but I think we need a more creative name. After all, we are an advertising agency selling creativity, so I think it would be good if our name projected some creativity, some freshness, and some distinctiveness."

"Sounds sensible to me, but any specific thoughts?" Kathy challenged.

"Well, let's see. We do want to concentrate in New England and of course we do want clients to relate to us, so what would be another way of saying 'New England' without actually using those exact words?" Jack pondered.

"How about Northland or NorEast?" Kathy offered, looking enthused with her suggestions.

"Not bad," Jack was quick to compliment, "but to play devil's advocate, 'Northland' might connote Wisconsin, Minnesota, North Dakota or even Canada, so that name might be somewhat off the mark. 'NorEast' is clearer, and nicely distinctive, but I'd be concerned that it might conjure thoughts of a bad storm to some people. But I do like playing off a geographical marker."

"OK, then, how about North Six?" Kathy effervesced.

"Wow, I like it – a little subtle but I do get the 'Six' standing for the six New England states. Very distinctive, fresh, contemporary. That's creative. We may have a winner!"

"No charge," smiled Kathy, clearly pleased that Jack liked her suggestion.

"We do make a good team!" Jack said admiringly.

"Don't forget you still need to sell it to Phil," Kathy reminded.

"No problem – I'll just tell him it was your idea, and he'll fall right into place."

"You give me too much credit!"

"No, not at all. I know you're one of Phil's favorites. He highly respects smart, good looking, and charming and that would define you!"

"Jack, are you soft soaping me again? Kathy said coyly.

"No, but if you'd like, I could do that upstairs and we could slip and slide into bed!" Jack said with an impish look on his face.

"Clearly you are getting better. Machismo Jack is on the way back!" Kathy smiled.

# Chapter 30

Three days later Kathy returned from work looking a little bewildered. As she came in the house, she sat down immediately to catch her breath and compose herself.

Jack limped into the kitchen to find his wife sitting there, staring a bit oddly.

"Anything wrong Kathy? Something go wrong at work? Let me guess, Carl didn't like your name for the coffee shops?"

Snapping out of her stupor, Kathy managed to say: "Oh hi Jack, how are feeling?"

"I'm OK," Jack replied. "Feeling stronger every day. But what about you - something got you down?"

"No, I'm all right, just a little queasy, and tired I guess. Not sure what's come over me. I've been feeling this way all day."

"Perhaps you need to visit Dr. Fitzgibbons for a little check-up. It's been a while since you've checked in with him, hasn't it?

"Yes, it has, and I know I'm overdue for my annual, but you know we've been busy! If I don't feel better in a couple days, I'll definitely call Doc Fitz."

"Good, but I'm going to remind you if you don't. So, everything OK down at the coffee mill?"

"Ha, ha – yes all is grinding nicely at the coffee mill. However, contrary to your expectation, Carl didn't just embrace my proposed name for the coffee shops."

"He didn't like 'Tuscany Cafe?'"

"He did like it, but Carl thought 'Verona Café' would work better."

"What was his thinking?"

"Carl actually had several good points. For one, he thought too few people would be familiar with Tuscany as a region in Italy, and those who were familiar with it would probably associate Tuscany more with wine. Secondly, he thought Verona would be more recognizable as a prominent city in northern Italy, if for no other reason than Shakespeare's many references to Verona in his writings. Thirdly, Carl thought that Verona is quintessential Italian - relatively few immigrants and deep historical, cultural and strategic importance to Italy. Carl also thought 'Verona' would sound more romantic and lyrical."

"Those are good points although the last point is rather subjective, but then the boss does get a free pass on subjective points! At least Carl would have to admit you inspired him with the Tuscany name idea. He just took it a step further by zeroing in on one of Italy's most famous cities. Verona Café! Yes, I like it. It's relevant, refreshing, likable and memorable. I think it's a winner!" Jack declared.

"I agree so credit to Carl!"

"No, credit to you both. Carl may never have thought of 'Verona Café' if you hadn't proposed 'Tuscany Café.' That's how a good partnership works, by sharing ideas and building on each other's good suggestions. Yes, you're in the right place with a smart boss like Carl. And frankly he's blessed to have you on his team," Jack said admiringly.

"I agree Carl and I do seem to work well together," Kathy said as she looked away with her voice trailing off, as if she were distracted by something. Regaining her focus, Kathy asked "How about you and Phil? Are you two hitting it off and meshing well?"

"It's going well," Jack replied. "I've been able to line up a couple of very good creative people, one of whom I knew from Hale & Stewart, and another who worked in the advertising department at Gorton's. Both are independent at this time, and agreed to work with us on a trial basis. I think they'll give us the creative juice we need to get rolling with the Patriots campaign. And they both liked the 'North Six' name that I proposed, I mean that you proposed, so they must be smart."

"What about Phil – did he like the 'North Six' name?" Kathy asked.

"Of course. I told him that you had suggested it, and he smiled approvingly. He is very fond of you!"

# Chapter 31

There was a definite chill in the air this mid-November morning. No snow yet, but there were icy designs on the window. The elm and maple trees had already deposited their leaves around the neighborhood, most already raked and piled high awaiting pick-up, or a match. Thanksgiving was merely a week away, and there were already too many signs of the approaching holidays as many residents and retailers got an early start on their festive decorations. Jack was first up, adjusted the thermostat for more heat, and started brewing a fresh pot of coffee. About a half-hour later, Kathy walked down the stairs, in her bathrobe, clutching the rail, looking pale.

Jack exclaimed, "Kathy, what's with you? You look horrid, sorry. "

"Jack, I'm not feeling well."

"Not like you in the morning. What are you feeling?

"It's that queasy feeling I had yesterday. In fact, I'm now feeling nauseated, close to vomiting. And I can't believe how that coffee you're perking is making me feel even worse. How ironic is that?"

"Well sit down and let me get you some orange juice and water. Always good to keep yourself hydrated when you feel nauseated. I'll call Dr. Fitzgibbons' office and get you on his morning schedule. And I'll call your office to let them know you'll be delayed."

"Thanks Jack. Not sure what hit me, but my stomach feels like it's in knots."

"No one in yet at Dr. Fitz's office, but I left a message on his recorder. I'm sure the nurse will call shortly. Why don't you go take a hot shower, and relax? I'll wait for the Doc's call."

Kathy retreated upstairs, slowly, undressed and turned on the shower. After a 10 minute stay under the soothing warm spray, Kathy felt better, at least well enough to consider dressing. Kathy heard the phone ring, and hoped it was Doc Fitz's office. She could hear Jack thanking someone for accommodating Kathy this morning, so she knew Jack was successful getting an appointment. Thankfully. This may only be a stomach virus, but no way Kathy wanted to go through another day feeling like this.

Kathy dressed in comfortable clothes and came downstairs. Jack was at his home office desk working on the upcoming ad plans presentation to Patriots' management. Jack looked up and saw his distressed wife not in her best form.

"Kathy, I could drive you to Doc Fitz's."

"No need, Jack, thanks. I'm feeling well enough to drive over there – you know it's only two miles."

"Yeah, well I know a lot can happen on the road in two miles."

"Thank you for your concern, but I'm OK and probably in better shape than you to be driving."

"OK, if you insist. Doc Fitz's nurse said they could squeeze you in around 10:30 am, but you really needed to be there promptly."

"I'm on my way! If Doc Fitz gives me a magic potion, I'll press on to the office directly from there. Call you later."

"Please do because I'll be worrying about you."

"Remember the good old days when we were both healthy?"

"We'll get back on track soon. This is just one of life's many bumps on the road."

"Perhaps we need a new car!"

"Our cars are working just fine, just need a little adjustment. We can always count on Doc Fitz to get our engines up to speed again."

Kathy drove carefully over to Dr. Fitzgibbons' office, parked, and eased into a chair in his waiting room. Five minutes later, Nurse Riley escorted Kathy to one of the examination rooms. By the time this exam would be over, Kathy would learn this was no stomach virus. No, nothing minor like that which could be managed with a little rest and rehydration. Kathy would learn she was pregnant! By Doc Fitz's best judgment, about two months pregnant.

Kathy was stunned. She masqueraded a "happy face" for Doc Fitz, but within herself she was confused, conflicted, terrified. Who was the father? Kathy knew full well it could have been either Jack or Carl. She recalled making passionate love to Jack just prior to the Italy trip; and then there was Rome.

Oh my God, she thought to herself, it just can't be Carl. What a dreadful mistake. How could I be so weak to allow that to happen? I was vulnerable, caught up in the moment, not thinking. No excuse, I allowed it to happen. But it's just as likely to be Jack's child, right? We had been trying for a couple years, so we were due, right? Of course, no doubt Jack is the father. Some doubt I guess, but everyone will assume Jack is the father, so why worry? Only reason to worry is Carl. I need to talk to Carl right away. Fortunately he's been tightlipped about our grand soiree in Rome, but what if this child looks more Italian than Irish? Jack would surely be suspicious. But he trusts me, and he knows I love him. So, I think he'll give me the benefit of the doubt. Of course, there may not be any reason to doubt. Won't know for another seven months or so, and might not know even then. Babies often don't look like the parents. Actually, it should be years before there's a clearer image. By then, we'll all be one big happy, loving family. So, what's the big deal here? No harm, no foul. Jack is the father - period. No more questions. Carl – you better be ready!

Kathy made it to her office in Framingham without incident. Given her rattled mind-set, it was a wonder she didn't race through a red light, or worse hit something or somebody along the way. But she made it, parked, and headed straight to Carl's office. It was an emotional conversation. Kathy cried. Carl comforted her as best he could. He reminded Kathy that Jack was most likely the father. Kathy actually doubted that, and stated emphatically that women have an instinct about such things. Kathy implored Carl to be ready for an outcome that neither wanted. Carl said whatever happened, he could handle it, confidentially as well as compassionately. But then Carl raised the possibility of abortion if Kathy was so concerned. This caused a tidal wave of tears. Kathy looked at Carl through her reddened, teary eyes and told him told him abortion was absolutely out of the question, and to please never bring that up again. She assured Carl that she and Jack will love this child regardless of any undesirable circumstances. She was just anxious knowing that the issue of paternity could be a ticking time bomb that could explode at any time, no time being a good time.

Carl again reassured Kathy that he would forever keep secret their one-night affair of amorous exuberance. He would always honor Jack and Kathy's love and respect for each other, and he would never do anything knowingly to disrupt their special relationship. Carl put his arm around Kathy, gave her a dispassionate but affectionate hug, and advised her it was time to go home to tell Jack the good news about being pregnant.

Kathy wiped the tears from her face, composed herself, and started to exit Carl's office. She looked back at Carl, and almost started to cry again. Carl, who was still standing at his office door following Kathy intently with his eyes, brightened and gestured with two thumbs up. At least at that moment, Kathy felt it could all work out.

Upon entering her front door, she saw that Jack was on the phone and quite animated. Kathy smiled at Jack who returned the smile and waved, signaling he'd only be a few more moments. Kathy was so pleased to see Jack healthy again and engaged in work that he loves. At least part of their life was getting back closer to normal. Kathy thought it just seems like there's never a time when all is perfect – there's always something amiss, an imbalance caused by ever-changing circumstances. And this dynamic is not likely to change. In fact, it's more likely to escalate as we age and we experience more of life's complicated events. Clearly, we just must learn to deal with it, but still enjoy the good parts.

"Hi, Kathy," Jack spoke loudly so Kathy could hear. "Sorry, I was on the phone with Phil. We're making great progress on the Patriots campaign. What are you doing home so early? Did you not go to the office? Are you feeling OK? How was your visit with Dr. Fitz?"

Kathy poked her head into the room, "Hi Jack. I'm OK. I've got some interesting news."

"Well let's have it!"

"Dr. Fitz said I'm pregnant!"

"Wow, that's way more than just interesting. That's great news, celebration news! Aren't you excited?"

"Yes, of course I am."

Jack jumped up and gave Kathy a big hug and tender kiss on the lips.

"We've been waiting for this day . Finally happened. Hoo-rah! What is projected due date?"

"Should be sometime mid-June. Dr. Fitz estimates I'm about two months along right now."

"Oh, it's going to be a great year! But tonight is going to be a great night. We need to start with a Prosecco toast."

"Let's make it Moet."

"OK, I just thought you said you'd become a big fan of Prosecco."

"Yes, but Moet always used to be my favorite champagne, and since I should have only one glass, let's make it my old favorite."

"You got it!"

# Chapter 32

**Summer 1980**

Much had happened since that emotionally charged time in November 1976 when Jack and Kathy ceremoniously hailed the news of Kathy's pregnancy with a glass of Moet & Chandon champagne.

Despite Kathy's misgivings and nervousness about the birth, her pregnant period passed peacefully without complications. Alexandra Reardon was born June 14, 1977 on "Flag Day," when there still was some patriotic attention paid to "Flag Day." It was a joyous occasion and Jack and Kathy celebrated this magical time.

Three years later, on June 14, 1980, Jack and Kathy hosted a neighborhood party for Alexandra's third birthday. It was the first time in a long time that Jack and Kathy had entertained, and it was timely for many reasons There were several young children in the neighborhood, so it was a perfect occasion to bring them all together to "meet and greet" Alexandra and establish an early rapport. It was also a great opportunity for Jack and Kathy to meet or reconnect with the other moms and dads in the neighborhood. The last three years had been demanding, and a period of many adjustments. It was not just the birth and caring of Alexandra that had preoccupied Jack and Kathy. It was also Jack's lengthy recuperation, his new venture with Phil, and Kathy's awkward time with Carl at the Giovanni Coffee Company. Fortunately, Jack did recover well from his back, spinal and rib injuries. The leg also mended well, but that took longer than expected and Jack is still walking with a noticeable limp.

However, it was not just Jack and Kathy who had to deal with trying times. It was a difficult time for everybody with the country deep in recession and sinking lower in confidence every day. Inflation and interest rates were rising fast, there were widespread energy shortages, and car lines at the gas pump were exceedingly long. On the world stage, the country had to endure the insulting and insidious anti-American behavior of Iran's Ayotolla Khomeini. The Iran hostage crisis that began in November 1979 continued to haunt all Americans, and the Iranian display of U.S. flag burning disgusted everyone. President Carter correctly spoke about a "crisis of confidence" among the American people but his condescending attitude about an "American malaise" was not the tonic for a healthy recovery. A white knight from California would soon arrive in Washington to lead the country out of "malaise," but on this day, the best medicine was a cheerful neighborhood birthday party for a really cute little three old girl named Alexandra.

In light of the sluggish economy and dour national mood, many attending Alexandra's party were anxious. However, like most Americans they continued to spend, even if that meant running up debt on those increasingly popular credit cards. It was almost paradoxical how well the advertising industry was doing. Companies were clearly not cutting back on their promotional spending as they courted new customers with new products and services. There was now actually greater total affluence in the marketplace thanks to the growing number of women in the labor force, and the growing number of people in their prime buying years – the baby boomers coming of age! This was fortuitous for Jack and Phil who had been nicely expanding their modest-sized advertising and public relations company since forming it 3+ years ago. North Six Advertising had assembled a solid client list of regional companies who were doing well and eager to do better. Their clients were mostly in the retail, banking and services sectors, and included such notables as Filene's Basement, Shawmut Bank, New England Life Insurance, Friendly's Restaurants, and of course the New England Patriots.

No question it was the latter, the Patriots, who catapulted North Six to the top of the chart for local agencies. After a series of promotional ads leveraging the successful 1976 season, and positioning the Patriots as "the inspired come-back team," the Patriots became hot again. They sold all season tickets and routinely played in front of sell-out crowds. Their stellar 1978 season, winning the AFC East crown, reinforced the team's resurgence, and supported a new round of promotional ads by North Six. On the strength of its high-profile successful campaign for the Patriots, North Six was often invited to pitch new accounts, and frequently won the account. Needless to say, Jack and Phil were very pleased with their progress building North Six into a major regional advertising and public relations agency.

Carl Giovanni had definitely noticed all the good work being done by North Six. He had already conveyed to Kathy that he thought it was time for Verona Cafes to invest in a major promotional campaign for his growing chain of specialty coffee shops. Verona Cafés Ltd. was now operating 12 cafes, all doing well, strategically clustered in a limited area west of Boston in Wellesley, Natick and Framingham. Having achieved good initial success with the business model, Carl felt it was time for a major expansion, this next wave targeting Boston proper – Beacon Hill, Government Center, Copley Square, Faneuil Hall Marketplace, and Kenmore Square near Fenway Park and Boston University. Future locations will broaden coverage to Cambridge including Harvard Square, and Mass Ave near MIT. It was an ambitious plan that would require a major infusion of capital. Carl was ready and confident but knew he needed to get the wheels moving fast for these new store openings, hence a need to advertise. Carl also knew that an advertising campaign actually made more economic sense now that Verona Cafes would have critical mass. This subject was forefront on Carl's mind when he arrived at Alexandra's birthday party with Adriana and their daughter Alessa.

Kathy spied Carl's arrival first. She knew Carl wanted to come and celebrate Alexandra's third birthday even though it might be awkward. Carl had been magnanimous since Alexandra's birth. Totally supportive, and never a faux pas. And always thoughtful presents for Alexandra at every turn – the baby shower, the baptism, and each birthday anniversary. Today would be no exception as Carl and Adriana showed Kathy their latest terrific gift: a collection of the new and wildly popular "Cabbage Patch Kids" dolls along with an ensemble of "Cabbage Patch Kids" clothing. Kathy was appreciative, of course, but a little flustered.

"Carl and Adriana, thank you so much. Alexandra will love these dolls, which I know are the latest rage. Jack and I just happened to be watching the TV show 'Real People' the other night and saw these Cabbage Patch dolls featured with rave reviews. No doubt these adorable dolls will become Alexandra's sleeping companions as of tonight. So very thoughtful – thank you!"

"Kathy, it's the least we could do," Carl was quick to say. "You and Jack have become such dear friends, and I trust I need not have to say how important you've been to the success of Verona Cafes. Adriana and I are so happy for you and Jack and so pleased to see Alexandra blossoming into a beautiful young girl."

Adriana added, "Kathy, from the first time we met I felt a special kinship with you and Jack, and I'm so delighted our friendship endures and actually grows closer with each passing year. And now it's gratifying to see both our daughters growing up, pretty as a picture."

"Yes, it is nice. Now you must come meet Jack's parents and my Dad. Jack's parents flew in from Phoenix. They actually live in Glendale, Arizona where Mr. Reardon and his wife retired seven years ago. And my Dad now lives in Jacksonville, Florida. He loves it there, has many friends, but we all know he deeply misses my Mom who passed away several years ago from pancreatic cancer."

"I'm sorry to hear that about your Mom, Kathy, I didn't know. "

"No need to apologize for that. I don't like to talk about it, so no way you would have known."

"But it sure is terrific that Alexandra's grandparents are here today to help celebrate this special occasion," Adriana said. I know you know how special Alessa's grandparents are to her and to me."

"Yes, I certainly remember how warm and gracious they were in Siena – made quite a favorable impression on me! Let's meander over there and I'll introduce you."

"OK, let me get Alessa as I'm sure she'd like to greet Alexandra's grandparents as well."

They all started making their way over to the elder Reardons, who were seated under the canopy talking to Jack.

"Hello!" Jack beamed. "What a pleasure to see you guys, and Alessa you're looking very pretty. Please say hi to my parents, Bill and Beth Reardon, who now live in the Phoenix area."

All greeted each other warmly, and then Beth Reardon smiled at Alessa and asked, "Alessa, how old are you?"

"Five and a half," she replied.

"Well, you are an adorable five and a half," Beth said and then added, "You and Alexandra look so cute together, in fact you two girls look like you could be sisters."

As Beth made that comment, Kathy became ill. She thought she might throw up. She did her best to conceal her nauseous feeling. She stared straight ahead, afraid to look at Carl lest she give anyone any reason to suspect anything. She hoped everyone would just interpret Beth's comment as a grandmother's idle nicety. Kathy knew Beth made the comment quite innocently, but the impact on Kathy was unsettling. She hoped someone would say something quickly to distract from the uneasiness she was undoubtedly showing.

"They are both so cute, and smart," Adriana said. "Carl and I hope they grow up to be great friends."

That helped, Kathy thought. But it was definitely time to redirect everyone's attention.

"Jack, is the barbecue ready? I'm really hungry, and I'll bet our guests would like try your special grilled burgers and sausage. Bill and Beth, do you realize your son has become a masterful barbecue chef?"

Bill Reardon brightened, "That's my boy – I always knew he would find success!"

"Ha, ha, thanks Dad."

"Hey, Jack, let me assist," Carl jumped in. I'd like to watch the master griller, and I want to talk to you about another one of your skills, Ad executive par excellence."

"See Dad, I'm pretty good at my day job, too!"

Smiles all around. Crisis passed...at least for now.

# Chapter 33

Carl and Jack sauntered over to the barbecue, beers in hand, chuckling good-naturedly about their young daughters. It was agreed they could never resist their little girls' charms, but who wanted to resist? It was just great to be a dad!

While grilling the burgers along with sweet Italian sausage, Carl chatted about the Verona Café business, his vision for expansion, and his desire for a major advertising campaign that would raise awareness of Verona Cafés in the greater Boston area.

Jack asked Carl if he thought the economic climate was right at this time for expansion. Carl did not hesitate to respond affirmatively. "Jack, I sense this is the right time. I think the economic climate will be changing soon assuming Ronald Reagan gets elected this fall, and I can't see how that won't happen given the way Jimmy Carter continues to stumble and slide in his approval ratings. The Democrats will try to demonize 'Reagonomics' but most conservatives applaud Reagan's intent to dramatically lower taxes, control the money supply to reduce inflation, and lessen government interference. Many of us strongly believe his supply-side policies will sharply reinvigorate the nation's economy. Plus Reagan is an astute politician, and an effective leader, which he proved as Governor of California for eight years. My Dad, who still resides in California, marveled at how well this guy successfully navigated California's liberal labyrinth to successfully accomplish his conservative agenda. He is confident Reagan will do the same for the country. I aim to get ahead of the curve and be poised to ride the Reagan wave. I am further emboldened by the fact that the Verona Café business model has already demonstrated its successful consumer appeal despite the sluggish economy. I believe we are proving, based on our test marketing west of Boston, that many coffee drinkers are receptive to higher quality coffee and a more upscale coffee experience. We need to be ready to capitalize on our insights, before some other company sees the same light and preempts us. Yes, I believe now is our time."

"OK, love your conviction Carl," Jack exclaimed obviously impressed. "May I assume that you are inviting North Six to be your advertising agency, or do you also intend to talk to other agencies?

"Jack, of course I want you and Phil to do our ad campaign. Your agency has been doing some great work. I'm confident in you guys, and I strongly favor doing business with people I like and trust."

"OK, great. I just needed to confirm that. I'll discuss the assignment with Phil on Monday, and we'll get the ball rolling. When are you planning to open the new cafes around Boston?"

"The plan calls for mid-November with phased openings through March."

"When do you want the advertising to begin?"

"I'm thinking February, after we get the Beacon Hill, Copley and Faneuil locations up and running. At that point we'll have at least a small base in Boston plus our other seven locations west of Boston. Takes time to build reach and awareness, right?"

"Yes, time and frequency. On the other hand, a brilliant ad campaign can help accelerate the process," Jack said smiling confidently.

"You guys get me the brilliant ads, I'll get these cafes up and running!"

"You got a deal!"

# Chapter 34

"Great party, Kathy," Jack exclaimed after everyone had left and Jack's parents had retired to bed. "Really enjoyable to mingle again with all our neighbors, and clearly my parents had a terrific time. I'm sure they were pleased they were able to make the event. Even Carl and Adriana were exceptionally bubbly."

"Yes, thank you, I think everyone did enjoy and I thought Alexandra sparkled with all the attention, and handled it very well. She seemed to get along well with all the other little boys and girls."

"Well, of course, why wouldn't she?" Jack asked.

"I just worry at times that Alexandra is not getting enough play time with other little kids. If only Alexandra had a little brother or sister, she could have play time every day, and what a joy it would be for us."

"Yes, but let's not beat ourselves up on that. We surely tried our best, but it seems it was not meant to be. Our heartbreaking miscarriage a year ago was bad enough, but when you also had to have the hysterectomy, it was clear to me it was not meant to be. The good Lord blessed us with Alexandra, and evidently thought that should be enough for us."

"We could still consider adopting, couldn't we Jack? Kathy reasoned.

"We could and I'd be OK with that," Jack reassured. "It's long process though, and it could be expensive. There are a few reputable adoption organizations like the Gladney Center in Texas, and we could look into that. However, I have to caution you there is a queue, and generally a long waiting period. And when your number is called, there's no negotiation. It's not likely to be a perfect match, but the commitment must be deep and forever, just the same as if he or she were our own child. In fact, the commitment might need to be greater if complications arise, as frankly often happens. You're assuming that an adopted child would love us, and love Alexandra unconditionally, but it does not always work out that way. Wish it did, but there are gene issues, culture issues, and personality issues that could cause friction, through no fault of anyone."

"It is a lot to think about, isn't it?" Kathy reflected. "I guess there's no easy or simple answer. Perhaps we should just accept our fate and be happy with the good fortune that we have. At least we shouldn't be rushing in to something as daunting as adoption while we both have very active careers, and must not compromise the love and attention that Alexandra needs and deserves."

"Sounds sensible to me." Jack agreed. "Let's defer this subject for a while, and cherish what we have!"

# Chapter 35

On Sunday afternoon the following day, the Reardons were relaxing in their backyard basking in the warm glow of the summer sun, while Alexandra played inside with her new Cabbage Patch dolls. Jack and Kathy continued to feel really good about how well yesterday's birthday party had gone, and were recalling some of the memorable highlights.

"Great to see your Mom and Dad, and my Dad, having such a good time at Alexandra's party," Kathy said affectionately. "We'll have to start planning some trips to visit them more often now that Alexandra is three and better able to travel without a lot of fuss."

"Yes, I agree," Jack concurred. "I vote we plan to visit your Dad in Jacksonville anytime in February," Jack said chuckling. "I think even Alexandra would be willing to trade snowflakes for surf that time of year."

"And how about Joe and Emily Evans?" Kathy remarked. "They sure were friendly and doting on Alexandra all afternoon!"

"That was great to see, and I think it was therapeutic for Joe and Emily, too. What a tough year they've had. Joe losing his Accounting job, and shortly after that losing their baby daughter to adrenal hyperplasia. I guess we shouldn't get too worked up about national issues when something as gut-wrenching as that is happening just a few houses away from us."

"Yes, Jack, it's important to keep everything in perspective. Keep that in mind next time you think North Six is having a bad day. By the way, did Carl speak to you about North Six and a potential assignment he is thinking about?"

"Yes he did. I should have known you would have been aware of that."

"I wasn't really. Carl and I have been discussing the need and timing for an ad agency to start promoting Verona Cafes, but he's been careful not cross the line. He did ask me if I thought North Six would be interested. I told him I thought so, but he needed to talk to you and Phil directly about that."

"Thank you for handling that subject so deftly. Good teamwork, as usual! Carl and I did have a very good conversation at the party about Verona Cafes becoming a North Six client. He shared with me some of his forward thinking, which you probably already know, and it sure does sound exciting."

"So, how did you two leave it?"

"I pretty much signaled that we would love to take it on, but I would have to confirm with Phil when he returns from his trip on Monday."

"Sounds good. Another family success!" Kathy said cheerfully. "Speaking of family success, I should go check on Alexandra."

"Maybe we should let her play with her new Cabbage Patch dolls out here with us." Jack suggested.

"Yes, I suppose the dolls wouldn't get too dirty out here." Kathy agreed. "I'll go get her but first I'll have to cover her with sunscreen. Still pretty bright out here."

About 10 minutes later, Jack heard Kathy shriek "Jack, please come here, quickly!"

Jack knew that was an unmistakable trouble call and hustled inside.

"Jack, I can't find Alexandra anywhere!" Kathy cried out breathlessly.

"OK, OK, calm down. She must be around here somewhere, maybe hiding in a closet?"

"Jack, I've checked everywhere. I don't think she's anywhere inside this house!"

"Did you look out front, perhaps down the street?"

"No, not likely, but let's go look." Kathy said hurriedly while racing to the front door.

Upon reaching the front door, they were startled to find the door unlocked.

"How could that door be unlocked?" Kathy said with obvious fright. "Didn't we lock it after the party?"

Jack said, "I must admit I didn't check it before we went to bed last night."

"Oh my God, Jack, do you suppose Alexandra just walked out the door on her own?"

"It's possible, I guess, but I'd be surprised if she could swing open the door herself." Jack postulated.

"OK, Jack, you head that way up the street, and I'll go down the street. If she did wander off, she can't be that far away. Try looking into the backyards. She might be playing with one of the neighbors pets."

"Will do," Jack acknowledged. "If we don't find her within 30 minutes, let's meet back here. We may need to call the police."

As Jack explored his part of the neighborhood, Joe Evans came bustling out of his house. "Jack, what's up? You appear more than a little distressed."

"I am. Alexandra is missing. We think she must have slipped out the front door while Kathy and I were in the back yard."

"Whoa, that's interesting. I mean, I was sitting in my den reading the paper when I looked up and saw a black sedan pulling up to your place. A person dressed in a black suit with a white collar got out of the front seat and carried what looked like a stuffed baby doll up to your front door. I never saw you open the door, but the fellow went inside with ease, so I thought you must have left the door open for him. He looked like a priest, so I figured he must have been one of the priests from your parish paying a visit...you know, to wish Alexandra a happy birthday a day late."

"Did you see him come out?"

"Yes, he came out with Alexandra holding that cute little doll. He opened the car door, and Alexandra climbed in. I think I saw some other dolls in the backseat, so I thought he was just showing Alexandra a few of these other dolls. But then he closed the car door, hustled over to the driver's side, and drove off. I did think it was curious, but I figured you must have been OK with the priest taking Alexandra for a ride somewhere."

"No, he would have looked for us if he were a real priest. You know what, oh my God, Alexandra has been kidnapped!"

The tranquility of a peaceful Sunday afternoon had been shattered. Jack and Kathy were now transformed into full-fledged panic mode. Jack called the police immediately. It didn't take long for a police officer to arrive at the Reardon home.

Detective John Mullaney introduced himself and expressed his sympathy and concern. He then asked Jack and Kathy for all relevant details, a description of Alexandra, and a recent picture. He also visited with Joe Evans and asked him to describe the person he believed he saw entering the Reardon's home, along with make and model of the car he was driving. Detective Mullaney called in all the information to HQ and requested that an APB be communicated immediately to all police in the greater New England area. Detective Mullaney then asked Jack to relate all events leading up to the kidnapping.

"I guess the place to start would be the birthday party for Alexandra yesterday in our backyard. We had invited many of our neighbors and friends to attend, and we all had a wonderful time. Of significance perhaps was a collection of dolls that one of our friends, actually Kathy's employer, brought as a gift to Alexandra."

Detective Mullaney interrupted, "Why do you say that was significant?"

Jack responded, "Well, everyone could see that Alexandra clearly loved the dolls, and that may have given someone the idea to lure her away with some similar dolls."

"You mean someone at the party? Detective Mullaney quizzed.

"Not necessarily," Jack answered. "It might have been the result of someone who attended the party commenting to someone not there about how cute these new Cabbage Patch dolls are. The dolls were a big hit at the party, and evidently they're becoming increasingly popular everywhere, so there's a lot of buzz about them, especially among families with young children."

"Yes, it seems reasonable to suspect that one of your neighbors might be involved, directly or indirectly," Detective Mullaney speculated.

"Yes, possibly, but it's hard to believe that one of our neighbors would be involved, at least not intentionally."

"Perhaps not directly, but you never know. These are desperate times for many people, and this can sometimes lead to irrational or even criminal behavior," Detective Mullaney stated. "I think we'll need to have to a discussion with each of your neighbors, those who attended the party as well as those who didn't attend. To your point, maybe there was some shared conversation that prompted this reprehensible act."

"That's unfortunate, but I understand. I just hope our neighbors will understand."

"You said you were in your backyard when this happened?" Detective Mullaney continued.

"Yes, Kathy and I were relaxing in the sunshine reading the Sunday paper while Alexandra was inside playing with her Cabbage Patch dolls."

"How could someone gain access to your house without you knowing about it?"

"Well, we didn't have the security alarm on since Alexandra was inside playing. And, as we discovered too late, we had left the front door unlocked after the party yesterday."

"So, someone could have easily slipped in your front door unnoticed?"

"Yes, and since the perpetrator was dressed as a priest bearing another Cabbage Patch doll, Alexandra was probably not terrified. Indeed, she was probably delighted to be receiving another one of these cute dolls."

"I'm starting to see the picture," said Detective Mullaney. "Hopefully we can track this guy down before he gets too far away. My guess is he's driving east along Rt 9, avoiding any toll roads like the Mass Pike. If so, he'll probably turn north on Interstate 95 and head toward New Hampshire and Maine and the Canadian border. I have to believe the intended destination is Canada, which would be a safer harbor for them to do whatever they have in mind. But don't worry, we will find the creep or creeps responsible for this before they cross any international border, and we will return Alexandra safely to you."

Those words sounded reassuring, but Jack and Kathy could hardly be comforted at this time. The rest of the afternoon and evening passed without hearing anything. The anxiety level rose higher with each passing hour. Neither Jack nor Kathy got much sleep Sunday night.

Kathy phoned Carl first thing Monday morning to convey the nightmare that she and Jack were now living, and to say that she could not report for work today, or longer, until this crisis is resolved.

Carl was quick to say, "Of course, Kathy, you take as much time as you need. But please keep me informed of any developments, and please, please let me know how I can help."

Phil was similarly sympathetic and supportive when Jack called with the startling news. Phil offered to come over to provide some friendly company, but Jack graciously declined. "Phil, thank you but we're just too nervous right now. We really need some private time. I'll let you know as soon as there are any developments."

# Chapter 36

It was another fretful night. Jack and Kathy tried hard to calm each other, but with little success. They watched the TV news anxiously. On the one hand, they thought there might be a news item about the police apprehending a reckless driver who looked like a priest with a little girl passenger. On the other hand, they were apprehensive about hearing news of an accident involving a priest and a little girl. TV reported nothing even remotely relevant. Alas, no news was probably good news.

The silence was broken Tuesday morning about 9 am. Kathy answered the phone and motioned to Jack to get on the extension – quickly! "It's Detective Mullaney!"

The news was brief, but at least there was news.

Detective Mullaney conveyed an update: "Jack and Kathy, I don't have anything definitive as yet to share with you, but we do believe we have tracked the suspects to the Augusta, Maine area. We have information from sources there that there are two suspicious people, an older man and woman, with a small child camped out in a modest cottage on Lake Cobbosseecontee in Manchester, Maine. That rustic area would be a good place to take refuge. On the other hand, people around the lake there are very familiar with the regular folks who live or visit there and evidently these folks appear out of place. Additionally, and this may be just coincidental, the little child was seen playing with several 'rag-type dolls' to quote the source."

"Wow, that sounds like it could be they," Kathy said excitedly. But why on earth would they be camped out on some rustic lake in Maine?"

"Probably biding time trying to make you more anxious before they call with a ransom demand, or perhaps waiting for instructions from a superior on the next move they need to make," Detective Mullaney speculated.

"OK, but what is your next step? Will the Maine police move in to arrest?" Jack inquired

"Not quite yet," Detective Mullaney explained. "We'd need a search warrant to enter that cottage and interrogate these people, but we really don't have sufficient evidence to secure such a warrant at this time."

"So, what action, if any, will the police pursue?" Jack asked rather impatiently.

Detective Mullaney responded as calmly as he could, "Frankly, we need to just stay alert. You may receive a ransom call soon, in which case we'll develop an appropriate action plan. Or, these people may mobilize again, in which case the Maine State Police will be following them. We've got these people are on our radar screen. We do know what kind of car they're driving, so if they start moving the Maine Police will be right on their tail!"

# Chapter 37

"Jack, why is this happening to us?" Kathy said shaking uncontrollably.

Jack put his arms around Kathy and hugged her tightly. "Let's just hang on to each other, Kath. We'll get through this, the good Lord willing."

"Jack, I'm beginning to think the Lord has forsaken us."

"Kathy, you mustn't think that way. You know, everybody has burdens to bear. It seems to me that life's burdens may actually be the Lord's plan. This ordeal has been harsh for us, but think about it – so many others have suffered much more than we." Jack paused and then continued, "It just may be this is part of our journey through Purgatory."

"Purgatory? What are you thinking...that we've already died?"

"No, not at all. But the longer I live and experience life's many trials, the more I think our Purgatory is right here on Earth. We just need to deal with it, and through strength of character, survive it. We must have faith that there is a purpose, and that in the long run good gets rewarded."

"That's a bit heavy for me right now, Jack. I do have faith, but I think there should be a limit to how much suffering good people should be asked to endure."

"Yeah, I wish there were some empirical formula for that, but unfortunately there is not. However, history shows that often the greatest struggles reap the greatest rewards. At the very least, try holding onto the thought that good things generally do happen to good people. And if that does not always appear evident, it's because we can't see the ultimate reward...that's in God's hands."

Kathy looked uneasy as Jack was explaining his philosophical perspective. Given her religious background and schooling, Kathy had to acknowledge that Jack's point of view was reasonable, even if not fully comforting. One thought that gnawed at her was: where was she on the 'good scale?' Her adulterous peccadillo still weighed heavily on her mind. She desperately wanted to make amends for that stupid misstep and regain dignity and respect for herself. This subject remained unknown to Jack, and so it must be, but that meant that Kathy had to carry this burden by herself. She believed her best path to redemption would be as loving, faithful wife to Jack and 'super Mom' to Alexandra. Now the latter appeared to be in great jeopardy.

Fortunately the phone rang to break-up this sullen mood.

It was Detective Mullaney.

"They mobilized, and we got them!" the Detective said emphatically.

"How did that come about, and is Alexandra all right?" Jack asked excitedly.

"Alexandra is fine," assured Detective Mullaney. "She is now with the Maine State Police, and should be home with you by this evening. The creeps who kidnapped her are in custody, and will appear in court tomorrow. They were caught speeding on State Highway 201, which by the way would be the fastest route to the Canadian border and Quebec from where they were camped out in Manchester, Maine. As I told you, the Maine Police were watching intently for any move by this suspicious couple. They headed in the direction we all suspected they would go, but neglected to pay attention to the limited speed limit on rural Route 201. That helped make it an easy arrest."

"Thank God!" exhaled Kathy.

"And great work by you guys – thank you Detective Mullaney!" Jack beamed. "Have you learned anything about the two people who kidnapped Alexandra, and what their motive was?"

"Only that it's a strange, fuzzy picture," Detective Mullaney stated.

"How so?" Jack inquired.

"For one, the kidnappers are mid 60's in age, which is curious. By that I mean, kidnappers are usually younger. Secondly, these people appear to be native Italian, in fact speak English with a pronounced Italian accent. Thirdly, according to their driver's license, they reside in the North End of Boston. Not the home base I would expect for someone committing this crime in Natick, well west of Boston."

"Does that trail lead you anywhere?" Jack asked.

"It leads me to believe they were hired to do this job. Furthermore, given these clues, I would have to bet the mafia is behind this. If so, we'll probably never know who drove this, or why."

"Why do you say that?" Jack followed-up.

"The Italians are very loyal, and would never betray friends or 'amici,' as they say, especially if the 'amici' were related to the mafia. In this case, they were likely asked to do this job as a favor, or perhaps because they owed one. If that's it, they'll take the fall and never reveal who's really pulling the strings. Consequences would actually be worse for them if they did talk. There's not a long life line for a squealer."

"Did you learn anything from your interrogations with all who attended Alexander's birthday party?" Jack was curious to find out.

"No, nothing but shock and disbelief. I even had a conversation with Carl Giovanni, Kathy's boss, who brought Alexandra those couple rag-type dolls, what did you call them – Cabbage Patch dolls."

"Wow, I hope he wasn't offended. Carl has been a saint to Kathy, me and Alexandra."

"No, he was OK with our questioning. I let him know that I was questioning everybody who attended the party on Saturday, so no big deal. Carl actually had a really good alibi as he, his wife and his daughter were all attending a 25th anniversary celebration Sunday afternoon for one of the priests in his parish. Of course, he could still have set this up beforehand, but how remote is that?"

"Very remote!"

"Yes, I agree. Unfortunately, this caper may never be fully solved, but we do have in custody the two people who actually committed the crime...and most importantly, we will shortly have Alexandra safely back home with you and Kathy."

"Amen to that!"

# Chapter 38

Late that Sunday afternoon a police cruiser pulled into the Reardon's driveway.

"Jack!" Kathy shrieked. "They're here. Alexandra is here!"

Jack and Kathy rushed out the front door waving and smiling. Two police officers stepped out of the police car, acknowledged the Reardons, and then opened the back passenger door where Alexandra was seated. After one of the police officers unbuckled Alexandra, she popped out of that back seat and raced over to Kathy's waiting arms, squealing in a high pitch "Mommy, Mommy!" Tears of joy flowed unabashedly from both Kathy and Jack.

Jack came over and wrapped his arms around both Kathy and Alexandra. It was as emotional a family hug as could be.

The two police officers watched and smiled in appreciation. After allowing some precious time for the family to celebrate this happy reunion, the two police officers signaled they would be leaving. Jack looked over at them, called out a warm "thank you" and waved goodbye, smiling jubilantly.

The gaiety continued as the Reardon family retreated inside along with more love hugs, smiles and cheerful chatter. Suffice it to say, the rest of the evening would be devoted to spoiling Alexandra. For dinner, Alexandra received her favorite macaroni and cheese. For dessert – strawberry ice cream, and plenty of it. It was indeed 'home sweet home!'

After the exhilarating but exhausting day, Alexandra fell asleep by 8 pm. Jack and Kathy could finally relax. Jack uncorked a bottle of Mondavi Cabernet, and handed a glass to Kathy. They clinked their glasses and toasted how fortunate they were.

Mellowed by the warming sensation of two sips of red wine, Kathy reflected: "Jack, how could this have happened?"

"I guess I left the door unlocked," Jack said dryly.

"No, seriously, who could have been responsible for this evil doing?"

"I really have no idea," Jack h.ad to admit. "I did speak with Detective Mullaney about this, and he said he had discussed the incident with all our neighbors and with Carl as well, but not a single clue."

"Interesting that Mullaney had a conversation with Carl."

"Well of course he did. After all, Carl and Adriana were the ones who brought those Cabbage Patch dolls to the party."

"Yes, it is curious how those dolls appeared to play a significant role in the kidnapping caper," Kathy noted.

"I know, but evidently these dolls are now the big rage, so that was probably coincidental," Jack stated matter-of-factly.

"Maybe so," agreed Kathy, "but then there's the curious Italian connection."

"My goodness, are you trying to implicate Carl in this? The guy who has been so magnanimous to you, and now wants to hire Phil and me at North Six?" Jack asked incredulously. "Why would you even think such a thing? I can't imagine any motive that would explain it – it would be totally irrational."

"I guess I'm just confused and upset. These trying times in our country have me questioning so many things, including who can we truly trust?" Kathy lamented.

"Well I think we can trust Carl, for heaven sakes," Jack said pointedly. "You need to get a grip, and remember who our true friends are!"

"Yes you're right, of course you're right." Kathy relented.

"And by the way, it's not up to us to figure out this enigma. Let the police do the heavy lifting on this. We have our Alexandra back safe and sound, and that's what I'm focused on," Jack said emphatically.

"Good points, Jack, thank you. I think I have a better grip now. But I could use more wine."

"OK, one more glass. You'll sleep well tonight!"

"I will if I can drown the demons. Make it a full glass!"

# Chapter 39

**Summer 1983**

Life settled back to near normal after the nightmarish summer of '80. The kidnappers were sent away for essentially a balance of life stay at Bay State Correctional Center in Norfolk, Mass. It was never proven that any others had played a role in this crime, so the Italian couple who were apprehended had to endure the full weight of the law and received a 30-year sentence with no parole likely.

Alexandra had just turned six and was cuter than ever but she had become exceedingly introverted since that traumatic experience three summers ago. She preferred playing in her room by herself, and would not go near the front or back door without Mom, Dad or nanny by her side. Kathy had decided they needed to hire a nanny to assure that Alexandra had full-time attention and protection, especially given how busy both Jack and Kathy were with their respective careers. It was expensive and uncomfortable at times, sharing their home with another person, but peace of mind trumped both cost and inconvenience. On the positive side, both North Six and Verona Cafes continued to grow vigorously, thanks in no small part to Jack and Kathy's many contributions to these respective businesses.

On a humid day in mid-July Carl was pleased to meet with the Senior Vice President at the Shawmut Bank, Don Shevlin, to discuss status of the Verona Cafes business. Carl was pleased because he was able to report that all the Verona Cafes were proving to be successful, all 30 locations. Carl projected that he could pay-off the bank loan by sometime next year.

Don Shevlin, smiled but said, "Rather than pay it off, why not invest more to expand your number of stores? We think you have a winner there."

"If you guys are willing to support further expansion, I'd seriously consider it."

"We are supportive, so why don't you work-up what you think your capital needs would be. But promise me you won't change that advertising campaign! My wife loves that part about experiencing the full flavor and romantic ambiance of the Italian café. And I think your signature line of 'La Dolce Vita of Coffee' speaks volumes about how much more enjoyable your coffee experience will be at Verona Cafe. Who came up with that great stuff?"

"That would be our ad agency, North Six."

"Maybe we should use North Six for our advertising."

"Don, check with your Marketing department – I believe North Six is Shawmut's ad agency."

"Whoops, I should have known that, but please don't tell them. I actually do like our advertising, but I must admit I like yours even better."

"Well thank you. But you must admit there's a different style needed for bank advertising compared to coffee advertising."

"Right on, and to that point, both campaigns seem to be working well for our respective companies."

"Yes, so if and when you encounter Jack Reardon or Phil Cummings at a Shawmut function, compliment them – they are the senior management of North Six and they're doing a great job."

"Will do," Don affirmed sheepishly.

Excited about his meeting with Don Shevlin, Carl hurried back to the office to discuss potential plans of further expansion with Kathy. However, before Carl could set the stage, Kathy surprised Carl with her own news. Kathy announced she thought it was time for her to step down, to retire.

Carl looked shocked: "Why now? After all that we've been through together? Both personal and business. The tough parts are behind us. We have navigated Verona Cafes to prominent success. After agonizing over all those gutsy decisions we had to make about everything, we got it mostly right! We now have our blueprint for future Verona success. Going forward, all we need to do is find more good locations and replicate. This should be the most fun part!"

"Carl, never forget that Jack and Alexandra are my true loves and the most important part of my life. I want to do more with them and for them. Jack is incredibly busy with North Six. He wouldn't say so, but I know I compromise our time together. And Alexandra will be entering first grade this fall. I must be there for her. No more nannies or day care centers! I want to be a full-time mom! I want to be totally focused on my family, and I want to do everything I can to ensure that there will never be another calamity such as happened to us three years ago."

"And then there's you, Carl. You've been a prince, but Rome still haunts me. I need to fade out that memory and I can't do that when I see you every day. Our daughters are getting older, and quite frankly they're looking more alike each year. Even their complexions are similar, not the fair, pale Irish complexion you'd expect for Alexandra. It scares me. The more occasions our families get together, the more likely there's going to be a grand revelation, an explosion. I cannot risk that. It's time for me to withdraw from from Verona Cafes. It's also time to put distance between our two families."

Carl just stared dumbstruck for a few moments, searching for what to say: "Kathy, I was unprepared for this. For one, looking alike when young is not unusual, and a non-pale complexion is not conclusive of anything, except perhaps that Alexandra has healthy skin. I'm really taken aback by your comments. I thought we were managing our personal matter very well."

"Yes, so far so good. But I believe one of these days it's going to blow up in our faces. It's time to alter the course before that happens."

Carl countered, "You must know I'll always have deep feelings for you and Alexandra. And Jack has become a good friend as well as an important business colleague, integral to the success of Verona Cafes. I do not want to put distance between us, as you say."

"You must, we must. I think it's very important that you, Jack and Phil continue working together. You all make a great team, and it's clearly working well for the business. But we must keep it strictly professional. From this point onward, I'm asking you to make a conscious effort to avoid any social interactions. I know that will be hard, and likely awkward at times, but please do this...for me, and for Alexandra."

"I hear you and I will try to comply. But please don't block me totally out of your life, and especially Alexandra's life. You know I'll always carry a torch for Alexandra. In fact, this might be an appropriate time to share with you something I want to do, and that is establish a college trust fund for Alexandra."

"That's exceptionally nice and very generous of you, Carl, but don't you think that would raise suspicion about your relationship with Alexandra?"

"Hmm, I do see your point. How about if we position it a different way? How about if I announce I'm going to reward you for extraordinary contributions to the success of Verona Cafes with a grant of 3% equity in Verona Cafes LLC , and that you asked that this grant be placed in an education trust fund for Alexandra, with you and Jack as co-trustees. That 3% equity is probably worth about $35,000 today, but it could be worth a lot more in a few years as Verona Cafes Ltd. continues to grow, and I sell the company when I'm ready to step aside. I'm already receiving phone calls from a new start-up coffee venture based in Seattle. They apparently like what we are doing, and would be interested in getting together to discuss potential collaborative efforts. That's usually code for merger or acquisition."

# Chapter 40

**Summer 1989**

The decade of the 80's was drawing to a close, but it had been a mostly a favorable time for the U.S. President Reagan's economic policies of lower taxes, deregulation, and control of the money supply helped drive a very healthy U.S. economic recovery. During Reagan's 8-year term, sixteen million new jobs were created, unemployment declined to a post war low 5.4%, inflation was tamed, and real GDP increased 35.7%, averaging +4.1% per year. People were feeling good about their country and their leader who was respected world-wide. When Reagan used his considerable political influence to induce Gorbachev to "tear down that wall," leading to the reunification of Germany and the dissolution of the USSR, the world watched in awe, and Americans were proud. Optimism about the future could hardly be better. Although Reagan's 8-year stewardship of the country was coming to an end, he would be leaving the country in far better shape than he found it. His VP George H.W. Bush stood ready to step up to the Oval office and extend this great run of American prosperity and respected leadership.

It had also been the decade of dramatic growth for the Reardons. Jack's career with North Six was soaring. He had been named New England Ad Executive of the Year two consecutive years in 1986 and 1987. The Verona Café campaign was one of the key reasons why. Verona had grown to 45 units and had spread to Providence and Hartford. It was commonplace now to see a parade of cups emblazoned with "La Dolce Vita of Coffee" marching to work or to the classroom every morning. In the afternoon, you could see the Verona Cafes busy with a variety of people relaxing and socializing with their espresso or latte. It was becoming a cultural change.

In the meantime, the Reardon's home life had also blossomed, thanks to Kathy and Alexandra. After Kathy left her management position with Verona Cafes Ltd, she transformed into "Super Mom." Alexandra got more attention than she probably wanted, but Mom was always there to drive, pick-up, cook, sew, clean-up, shop, consult and advise. Also host Alexandra's many friends. Alexandra returned the favor by working hard in school, getting top grades, and exceling in sports. Alexandra had developed a great interest in golf, and practiced whenever she could at the golf club in Natick. Although just turning 12, Alexandra was eager to try out her skills at a junior tournament this summer. She was aiming at the Massachusetts Junior Open at the renowned Ponkapoag Golf Club in Canton, which was a relatively short 20-mile drive from Natick. Jack was thrilled at her motivation and offered to accompany her at this 2-day tourney. Both Alexandra and Dad knew she wouldn't win, and she didn't, but she gained invaluable experience. Furthermore, it was a great bonding opportunity for the two of them. Kathy just beamed. She was so proud of both Jack and Alexandra.

In the fall, Alexandra would be entering the middle school grades. Jack and Kathy labored over where Alexandra should go – the public school or a private one. In their minds they knew the private school would offer a superior education, a more demanding academic curriculum, and a chance for Alexandra to participate on the girl's golf team that competed in the highly competitive prep league. All good for compiling a distinguished record for the eventual college applications. However, there was one huge offsetting factor – cost. Tuition at the highly desirable Dana Hall private school in neighboring Wellesley would be $5,000 per year for the Middle School years, and then $12,000 per year at the High School level. However, a good performance there would surely help Alexandra get into one of the Ivy colleges. Dana Hall was worth the price of admission, but it would cause financial strain. Add to that four years at one of the Ivies and it was clear to Jack and Kathy that Alexandra's education going forward would be a major financial burden. Of course, that was why Carl had proposed setting up the education trust fund because he knew a "first class ticket" for Alexandra's education would be painfully expensive. The only problem: how to liquidate their 3% equity in Verona Cafes Ltd. when the only other equity holder was Carl himself. This could be very awkward but Kathy decided it was time to call Carl.

"Hi Kathy. I'm delighted you called stranger. Jack has been keeping me apprised of Alexandra's achievements. Impressive, but I'm not surprised given your and Jack's support and guidance. And I think her interest in golf is great. Develops that competitive spirit as well as good character. So what lies ahead?"

Kathy explained their interest in exploring private schools for Alexandra, but that they were very concerned about cost. She segued carefully and she hoped diplomatically into the subject of the education trust fund and how she and Jack might need to liquidate it to afford Alexandra's schooling through private prep school, and then college.

Carl responded, "Kathy, that was the whole purpose of the trust fund, so what's the problem?"

Kathy said, "The problem is how we actually transform the equity into real dollars, and it seems that you hold the key."

Carl picked up on that quickly, "Got it. OK, here's the abbreviated answer. I'll buy back your 3% anytime you wish. Every year our auditors do a financial analysis to determine the net worth and estimated market value of Verona Cafes Ltd., so we could set an updated price for your shares anytime you wish. However, I'd like to suggest that you try to hang on to that 3% for another two years or so. You recall when you were leaving the company I mentioned that there was a venture group in Seattle very interested in what we were doing in the Boston area? Well, they've stayed in touch with us as they began building their own network of upscale coffee shops. Their company is called Starbucks. They started in Seattle, but have branched out into the Midwest and now have 46 coffee cafes located from Seattle and Portland to Chicago. They have told me they intend to grow rapidly, and are presently eying California and the east coast as logical next moves. I predict they will be talking to me soon about possibly acquiring our Verona Cafes for their Starbuck expansion into the Boston area. When that happens, confidentially, I will be receptive, and your 3% will jump in value! So, if I were you, I would dip into your savings account to fund the next couple years at Dana Hall, and hold onto your 3%. If the scenario I've just described doesn't happen within a couple years, I will gladly buy your 3% at the prevailing value set by my auditors."

"That's exciting news about the company from Seattle – Starbucks you say? That's a strange name. I like our Verona Café name better. But if their business model resembles ours, I can understand how they're being successful."

"I agree with you about the name. They told me they named the company after the chief mate on the Pequod, the whaling ship in Moby Dick. Go figure. Not sure I understand the link to coffee, but at least it's a distinctive name that hails from one of the classic novels of all time. Maybe they always knew they would be arriving on the east coast someday where whaling and Moby Dick have a storied history. The fishermen of Boston, Gloucester and Nantucket will probably like the name a lot."

When Jack returned home that evening, Kathy greeted him with "Alexandra is going to Dana Hall!"

"Whoa, she hasn't even been accepted yet!" Jack said surprised.

"I know, but I'm confident she will be. I mean I had a great talk with Carl today, and he convinced me we should not worry about financing Alexandra's education. Her education trust fund should cover all expenses through college, and even beyond that into graduate school, if she's so inclined."

"OK then, let's go visit Dana Hall!"

In September, the Wednesday after Labor Day, Alexandra began classes at Dana Hall. All appeared to be working out well. Alexandra really liked her classes and her teachers and within a short period had met many new friends. And one old one. In her second week, Alexandra bumped into Alessa Giovanni. Alexandra was surprised to see that Alessa was also a student at Dana Hall, beginning her freshman year at the high school.

"Mom, why didn't you ever mention that Alessa Giovanni also attends Dana Hall?" Alessa asked upon returning home that day after meeting Alessa.

"What? I did not know that. I wonder why Mr. Giovanni never mentioned that to me. I'll have to call him. How is Alessa?

"She seems great and excited to be a freshman at Dana Hall. We had lunch together at the Dana Hall cafeteria. It turns out we have the same French teacher, although Alessa is taking French 2. The teacher walked by the two of us in the cafeteria and asked if we were sisters. I guess we do look a lot alike." Alexandra said matter-of-factly.

Kathy flushed and stiffened. She was raging inside, but trying hard not to show any emotion to Alexandra.

"Glad to hear Alessa is doing well, and also enjoying Dana Hall. It's good that you'll have a contact in the upper class if you ever need assistance, but be sure to develop as many new friends as you can in your own class."

"Of course, Mom, but it was fun to see Alessa again."

Kathy had to talk to Carl. This is exactly the kind of interaction Kathy had hoped to avoid, and had avoided for the past several years.

"Carl, Alexandra had lunch today with Alessa. I can't believe you never told me Alessa is attending Dana Hall!"

"You never asked," Carl snapped back. "And you never told me that Dana Hall was the private school you were considering for Alexandra. Sorry, but what harm really? They're two years apart and at that age, a two grade separation is a chasm as wide as the Mystic River. But I think it's grand that our two girls are getting reacquainted and will have some shared experiences at Dana Hall. Maybe someday they can be good friends again."

Kathy found that conversation very troubling, but she knew she would have to adjust to changed circumstances. It made her nervous.

# Chapter 41

**Summer/Fall 1992**

In June 1992 that coffee company with the strange name, Starbucks, went public with an IPO selling 12% of the company that raised $25 million. By September 1992, its share price had soared 70% to over 100 times earnings per share of the previous year. Starbucks was a hot company, and announced it would double the number of stores within two years from its existing base of 140 outlets. Carl Giovanni was following Starbucks' rapid growth and financial success with great interest. He was not surprised to receive their call.

"Hello Kathy," Carl sounded upbeat on the phone. "I've got some great news. That company I've been telling you about, Starbucks, has made us an offer that will be hard to refuse. Simply stated, your 3% share of Verona Cafes will be worth $360,000. I assume that will more than cover all of Alexandra's education expenses for many years to come."

"Well I must say I appreciate this news. Thanks Carl. Your timing is good. Alexandra has already started targeting colleges, and top on her list are Dartmouth and Yale. As you know, neither offers any athletic scholarships, but that's where Alexandra wants to play her college golf, and of course get a great education. This will be an expensive journey, especially following six years at Dana Hall. So needless to say, hooray Starbucks, and hooray Verona Cafes, and while I'm at it, hooray Carl Giovanni!"

"Thank you Kathy. I'm delighted to be able to convey this good news, and very pleased you're happy about it. I know our relationship has been chilly over the last several years, but I trust you know I'll always be fond of you and Jack, and of course Alexandra. So, Alexandra is already thinking Yale or Dartmouth? What's behind that?"

"It's the Ivy syndrome, mostly. Seems to affect most who attend Dana Hall, as you must know from Alessa. So, this past summer Jack decided we should take a tour of the two Ivies that Alexandra thought she'd like: Dartmouth and Yale. Frankly, she was much more impressed by Dartmouth. Although Yale has a great golf course, Alexandra was not impressed with the less than glamorous city of New Haven. On the other hand, Dartmouth's setting is idyllic, nestled in rural Hanover NH between the Green and White Mountains, and bordered by the Connecticut River. The campus itself is colonial handsome and surrounds a large green you might expect to see in Lexington or Concord. And, perhaps best of all for Alexandra, Dartmouth has its own golf course on the north edge of campus – a scenic wooded and hilly gem, actually within reasonable walking distance from the center of campus."

"I'm getting the picture. Sounds like Mom and Dad liked the place, too. So you see, Alexandra and Alessa are not perfectly alike. Alessa is favoring Harvard. She likes the busy city life of Harvard Square and the fact that she can get to downtown Boston in 20 minutes via the subway."

"Perhaps Dad had some influence on Alessa's thinking?"

"Guilty," Carl had to admit.

"That's OK and I think it's a good thing. It's truly best if Alessa and Alexandra go separate ways to college."

"Are you still worried about something blowing up in our face?" Carl asked quizzically.

"Yes I am, and you should be, too. Carl, don't get complacent on this," Kathy exhorted.

"I hear you. Change of subject. Is Jack still enjoying the craziness of the ad world, and Phil?"

"He is still enjoying, but frankly he's been talking a lot lately about altering his course so that he can spend more time watching Alexandra compete in golf meets and tournaments. She really played well this past summer in the Massachusetts Junior Open. She's getting closer to winning that tournament! And she'll be #1 player for the Dana Hall varsity team next spring."

"A future collegiate star at Dartmouth?"

"That's the plan!" Kathy said with obvious pride.

"So what is Jack thinking?" Carl asked.

"Believe it or not, he's thinking politics."

"That's surprising. Any specific office in mind?"

"Yes, he's been thinking Massachusetts State Representative first, then maybe run for a seat in Congress."

"Is something besides golf inspiring this?"

"Actually, yes. Jack has always been a Democrat at heart, and has grown weary of Republican control in Washington these past 12 years. He thinks there's a new wave coming behind that young Arkansas governor who is running for president, Bill Clinton. And Jack would like to ride that wave."

"Bill Clinton, you must be kidding. Clinton is an unfamiliar governor from a low visability southern state. No way he'll unseat George Bush, who posted the highest popularity rating ever for a U.S. President at 89% after his Panama and Persian Gulf successes."

"Well Jack sees it differently. Jack says Bush's popularity is plummeting now that he has betrayed his base by signing a major tax increase after he had promised 'Read my lips: no new taxes.' Remember this is the same guy who initially called Reagan's economic plan 'voodoo economics.' Bush is good at foreign affairs, but the country is looking for domestic leadership, and the Arkansas governor may be the right guy at the right time. Clinton is bright and charismatic, and clearly knows how to manage a government – he has been re-elected governor of Arkansas for a total of six terms!"

"Yes, I must say Clinton is very smart, and very beguiling. But he may have a character flaw, at least if we can believe that Gennifer Flowers woman who is claiming an affair with the guy."

"Carl, that sounds like hypocrisy to me. Perhaps you and Clinton have something in common."

"Ouch! But our relationship was different."

"Oh? Should we ask for a ruling on that?"

"OK, OK, let's not go there. Back to Jack, please tell him if he's seriously thinking about leaving the ad biz for politics, please ask him to talk to me first. In the meantime, I do have a personal request."

"Anything reasonable?"

"Very seriously, the next time Alexandra competes in a golf tournament, I would really like to come watch along with Adriana and Alessa."

"Hmmm, I might have some misgivings about that, but I'm sure Alexandra would really appreciate it. She definitely likes fan support, and it would mean a lot to her to see you, Adriana and Alessa cheering for her. OK, but you will be discreet, right?"

"Yes, of course. But Alexandra knows that we've been family friends for a long time, so what could be more natural...in fact, it's overdue."

"Yes, I suppose you're right. There is one more junior tournament she'll be playing before the season ends. That will be the Northeast Junior Classic, first weekend in October, and this year it's being held at the Wellesley Country Club, so that'll be convenient."

"Perfect. We'll plan to come on Sunday, and hopefully watch Alexandra win. And if she wins, I hope you won't mind if I give her a big hug."

"That's sweet. You and she both deserve a hug or two."

Kathy and Jack had a pleasant evening rejoicing over Carl's news about the sale of Verona Cafes Ltd. and the value of their 3% equity. It was a relief to know that Alexandra's education would be fully covered, and she could go to any college...assuming she would be accepted. As a diligent student with good grades, and golf skills that would be cheered by any collegiate coach, it looked like only the SAT's stood between Alexandra and the golf team at Dartmouth. It was a satisfying thought, and definitely merited a second glass of chilled chardonnay.

Alexandra had begun her sophomore year studies at Dana Hall, but was still thinking golf. She was looking forward to that season ending Northeast Junior Championship at the Wellesley Country Club in early October. She thought she had a good chance of winning the girl's division, and that would put her in a great frame of mind before the cold, snowy winter arrived. Despite all the leaves on the fairway that made it hard to find her ball at times, she practiced regularly every day after school and weekends. She believed she was ready.

# Chapter 42

It was a beautiful fall weekend. Sunny but a little cool. Sweater weather. Morning temps around 55 but rising to 68 degrees by mid-afternoon. The leaves remaining on the trees displayed vibrant orange, red and yellow colors. The lush green grass complemented the trees much like the perfect frame of a lovely picture. The setting at Wellesley Country Club for a golf tournament that weekend couldn't have been more visually delightful. The junior golfers milled about awaiting their tee time. Parents and friends waited with them, looking more fidgety than the golfers. Finally underway, some were assigned the 10th tee to start, while the others began more conventionally at the 1st tee. Alexandra drew a 10th tee start, but that didn't bother her. Less attention, less tension actually. The 10th was a relatively easy short par 4, so that should pose little problem. Always better to start with a birdie or par, rather than a bogey.

Jack and Kathy followed Alexandra around the course. As is the generally case with this game, one experiences both highs and lows over the span of 18 holes. The lows are agonizing, especially for the parents. The good golfers, however, know how to put the bad shots behind them, and concentrate on the next one. If only the parents could do the same! Alexandra played well, but had to struggle out of trouble on a couple holes. She finished the first round with a respectable score of 82, which was 11 over par on this par 71 course. That placed her in a tie for the #3 position, four strokes behind the leader who shot 78, and three shots behind #2 finisher who shot 79. The two front runners were from out of state: #1 from Rhode Island, and #2 from Connecticut. They would be paired together for Sunday's final round. Alexandra would be paired with the other gal who shot 82, also from Massachusetts but from the far western part of the State in Lenox. So the Sunday final was shaping up as the hometown girl versus three "outsiders." Alexandra was comfortable with her position, and excited about competing for the win on Sunday. She didn't know the other girls who were also in the top four leadership positions, but she felt good about her own game, and confident she could win this tournament with a solid round on Sunday. More pars, fewer bogeys, and repeat those two birdies she had today – that would be the plan.

Sunday was another gloriously sunny autumn day in October. As you'd expect, a little chilly in the morning, but temps rising to mid-60's by afternoon. A perfect fall day for golf in New England. Today Alexandra would start her round on the first tee, not the tenth, as she was among the leaders. She and her playing companion from Lenox would be the second to last pairing, followed by the two leaders from Saturday's round. Jack and Kathy were there pacing about but trying not to show Alexandra how nervous they were for her. By comparison Alexandra looked calm and poised. As they had said they would, Carl, Adriana and Alessa arrived to cheer on Alexandra. Their timing was good, as they could now distract Jack and Kathy from their own anxiety. Alessa waived excitedly to Alexandra, who then spotted the three Giovannis, returned the wave and smiled appreciatively. It was great to have family and friends present to cheer in support, or console in defeat. Either way, it was going to be a good day.

At the turn, Alexandra was only two shots off the lead. She had shot a steady 39 on the front nine, while the front runners were a little more erratic. Alexandra's playing partner from Lenox shot 46, which most likely put her out of touch for the champion's trophy. She would obviously play on, but would now cheer more for Alexandra who had a good chance to win this event. Jack and Kathy were following every stroke. The Giovannis watched several holes, but were now resting at the clubhouse with a cool drink. Given the news that Alexandra was now only two shots behind, the Giovannis joined Jack and Kathy at the tenth tee for the final nine holes.

They were treated to some very fine shot making by Alexandra. Not always perfect, but she scrambled well, saving par on several holes that could have easily been bogeys. When she birdied the par 3 15th hole with a 12 foot putt, Alexandra found herself one shot behind the leader. She thought if she could just par the finishing three holes, she would have a good chance. Hole #17 concerned her the most. It was a long par 5 that she had bogeyed on Saturday. If she could get through #17 with a par, she'd be in a good position. The final hole was also a par 5, but shorter, and Alexandra felt confident she could par #18, or maybe even birdie.

Alexandra executed her game plan well. She parred #17 and was looking at a birdie putt on #18 to pull even with the leader. Although only an 8 foot putt, it was downhill with a severe break to the right. As much as Alexandra wanted to make that putt, she knew if she was too aggressive and missed, the ball could easily roll 5-6 feet by the hole on the other side. That would be a tense come-back putt. Alexandra chose to play it conservatively. She missed the 8-footer for birdie, but left merely a tap in for the par. Alexandra had played well, posting a 79 today and two day score of 161. She was still one stroke behind the leader, but the leader still had the tough #17 and #18 to play. Jack, Kathy and the Giovannis were all there to high five Alexandra as she walked off the 18th green. Regardless of the outcome, Alexandra had played extremely well, and everyone was pleased for her. However, Alexandra was not ready to accept "runner-up" accolades.

The leader, Gail Hamilton from Rhode Island, was now playing #18, after failing to get up and down out of the bunker at #17 recording a bogey. Alexandra was now co-leader. However, Alexandra knew #18 was a potential birdie hole. She had almost birdied it herself. So, most likely the best that could happen would be a tie, and a play-off. That would be OK with Alexandra.

As Alexandra and everyone else watched, co-leader Gail Hamilton played a good approach shot within 75 yards to the 18th green. A short wedge and one-putt would win it. However, Gail hit the wedge shot too long and the ball rolled into the bunker. Amazing how the adrenaline of the moment can overpower any shot. Now Gail needed to get up and down just to tie Alexandra. Undoubtedly her not too great bunker shot on #17 was still haunting her. However, she blasted out perfectly to within about three feet from the hole. No easy putt given the circumstances, but Gail rolled it in for par and finished tied with Alexandra.

There would now be a sudden death play-off, starting on #18 tee again. Alexandra was psyched. Jack, Kathy and the Giovannis were thrilled for Alexandra, and delighted to be watching this exciting championship play-off.

Gail and Alexandra were given a ride on a golf cart back to the 18th tee. All the spectators made their way out to the fairway to watch. While walking, Carl leaned over to Kathy and said, "Remember, if Alexandra wins this, I'll want to give her a big hug. I hope you won't mind."

"No, of course not," Kathy replied. "A big hug would be very appropriate. I'm hoping for hugs all around!"

Both tee shots were fine. Gail's approach shot was again about 75 yards short of the green, but this time she was thinking she should hit sand iron rather than wedge to guard against going into that back bunker. Alexander's shot to the green was a little longer, about 95 yards, so she chose pitching wedge.

Alexander was away, and shot first. Her ball hit a few feet below the hole and rolled back to about 10 feet . Gail lofted a beautiful sand iron shot but again a little strong. The ball sailed over the pin and came to rest about 12 feet above the hole. Alexandra was familiar with that putt having been in a similar position about 45 minutes earlier. She knew Gail would have to be careful with that downhiller.

Gail was away. She looked at the putt from every angle, but of course was most concerned about the speed of the downhill slope. A birdie would be great and probably win the tournament, but bogey would likely lose it. Better to ease the putt toward the hole, hope for a drop into the hole, but protect against a long come-back putt. Gail gave it a soft stroke and the ball brushed by the hole. It stopped within a foot of the hole, an easy tap in for par.

Alexandra's pulse was racing. She now knew she could win this with a one-putt. It was a 10-footer but it was uphill with a very slight right to left break. Putting uphill, she could be aggressive. "Never up, never in," she thought, "must get this to the hole." She gave it a good stroke, and the ball started on the line she wanted. As the ball neared the hole, it started edging left, as Alexandra expected. It nestled into the hole. Alexandra had won! She raised her arms in jubilation, and looked around the green to see Jack and Kathy waving excitedly. It was a moment to cherish.

After shaking hands with Gail, and offering a few words of consolation, Alexandra rushed over to Jack and Kathy for hugs and kisses. Carl Giovanni stood by awaiting his turn, and then embraced Alexandra with a huge hug and told her how proud he was of her. Alexandra thought that was a little exaggerated, but then the Giovannis had been friends of the family for many years. And it really was amazing that all three Giovannis had spent their entire Sunday afternoon to watch Alexandra compete. That made quite a favorable impression on Alexandra.

The local media circled around Alexandra for an interview and photos. Very flattering, she thought. Then she spotted one of the reporters talking to Carl Giovanni. Nothing strange about that since he was one of the area's most successful businessmen, and had just sold Verona Cafes to Starbucks. But Kathy held her breath, thinking "Please Carl, be careful, be discreet. Don't get carried away."

After the trophy ceremony, Carl suggested they should all go for a celebratory dinner - his treat. Adriana and Alessa agreed that was a great idea. Alexandra liked the thought as well. She was ready for some fun celebration. Jack was also quick to agree since he knew Carl would be ordering a superb wine for the four adults. Kathy was more reserved with her response, but agreeable. This was Alexandra's victory party, and it was a time to feel good.

Carl was almost giddy and said to Jack "This occasion really calls for a very special restaurant. One of our favorite places is Felicia's in Boston's North End – a truly superb Italian restaurant. I have many good acquaintances in the North End, or 'Little Italy' as many call it, and we all love Felicia's. Adriana and I have been going there for years and we know the owner, Felicia, very well. I assure you she'll take very good care of us. I'll drive - no need to take two cars. There shouldn't be much traffic at this time. I would guess it'll take only about 30 minutes – OK?"

All acknowledged agreement, and headed for Carl's comfortable Cadillac. It would be another night to remember, but for different reasons.

As they walked into Felicia's, Felicia herself came over to greet Carl and Adriana. Carl was pleased to introduce Felicia to Jack and Kathy, Alexandra and Alessa. Carl proudly announced that Alexandra had just won a major junior golf championship today, which was cause for celebration. Felicia beamed her pleasure that Carl had chosen her restaurant for the celebration and turned to the girls to offer her congratulations: "Complimenti Alexandra. Did you have to compete against your sister?"

"I don't have a sister," Alexandra said somewhat confused.

"Oh, I thought you and Alessa were sisters – you look so much alike."

"Ha, ha. No, we're good friends, but not sisters. We do go to the same school however."

"You must also eat similar foods, because you're both trim and lovely," Felicia said trying to smooth over an awkward exchange.

Alexandra and Alessa both blushed, and politely said "thank you."

Kathy blushed as well, but it was due to a sudden surge in body temperature!

# Chapter 43

The following morning Jack and Kathy were pouring their first cup of Verona Cafe deep-roasted coffee and reflecting on how enjoyable the previous day had been.

"What a super day. Great golf and great dinner!" Kathy said emphatically.

"I hope you're not overlooking our romantic night cap," Jack feigned being disappointed.

"Not at all. That was wonderful, and I must say you haven't lost any mojo Jack."

"Yeah, we might not be as hot as Michael Douglas and Sharon Stone, but our 'basic instincts' are also still well honed."

"You mean well horned!" Kathy kidded.

"OK, OK I must admit I still can't resist your glamorous charm and sexiness."

"Especially after four glasses of chianti."

"Did I have that many? Oh well, helps shift me into overdrive."

"I must admit you're navigation is exhilarating," Kathy emoted.

"So glad you're still enjoying the ride because I'm not nearly ready to park the car!" Jack said jokingly.

"Ha-ha, yes please do keep plenty of fuel in the tank. Many more fun miles to go, I hope," Kathy winked at Jack.

"Yes I'm counting on that!" Jack smiled back at Kathy.

"Changing the subject, however," Jack said shifting his tone, "I do need to discuss something personal Carl said to me on the golf course."

Kathy tensed immediately. She thought this could be unsettling.

Jack continued, "Carl asked me if I was truly considering leaving the advertising business to enter politics. Did you share that with him?"

Kathy responded, "I did Jack. We were talking on the phone about the Starbucks deal, and how much it would be worth to us, and then he wanted to know how you were doing? Should I not have said anything?"

"You really shouldn't have. He is a good friend, but he's also a client, so news like that should come from me. Plus, I haven't made this decision yet."

"Sorry Jack. Talking with Carl is like talking to an old friend, whom I know really cares about all of us."

"No harm done, and maybe it was a good thing. Carl advised that I should think through this very carefully, and talk to others who have gone the political route. His major concern seemed to be confidentiality and privacy. As he said, once you place yourself in the public arena, there are creeps who crawl into your closet looking for dirt and skeletons."

"What did you say to that?" Kathy asked curiously.

"I acknowledged the point, but had to say I didn't think even lowly creeps could find anything damaging or embarrassing in our closet. Don't you agree?

Kathy hesitated, then spoke slowly and haltingly: "Jack, you never know for sure. Those so-called creeps could make up stuff. That happens you know."

"I think we should be able to deal with any 'made-up stuff,' perhaps even turn it around to reveal shallowness on the other side," Jack said confidently.

"Maybe, Jack, but you might be dealing with innuendos that could stick with some people. It can be an ugly game, usually is."

"But you must admit, the good guy usually wins."

"Yes, if he or she has enough money to convince the majority about who the good guy really is."

"Ah, that brings me to Carl's other interesting point."

"Oh no, what was that?" Kathy asked bracing herself.

"Carl said if I decided to run, he would be a major supporter, and would even help manage my campaign."

"Wow. You see that's what I mean about a person who really cares about us," Kathy said looking pleased.

Jack got up to refill his coffee cup, and reached for the _Boston Globe_ newspaper resting on the counter. He flipped immediately to the sports section to see if there was any coverage of Sunday's golf tournament. When he saw it, his mouth opened agape. "Speaking of Carl, look at this picture in the _Globe_ sports section."

Adjacent to the article about the tournament there was a picture of Alexandra being hugged by Carl Giovanni. The caption read, "Local business leader leads cheers for Alexandra Reardon, New England Junior Golf champion." The picture was arguably charming and innocuous, but Kathy always worried about "unintended consequences" such as "creeps who could come crawling into their closet."

# Chapter 44

**Winter 1995**

Jack felt he had deferred action on his political aspirations long enough. He was energized by Bill Clinton's surprise presidential win back in November '92 and the emergence of the "New Democrats" that Clinton was breeding. Jack felt lured by the political sirens calling him to serve with this new generation of progressive Democrats. But he did not want to disappoint Phil or leave him in the lurch. It was time to have a serious chat with Phil on the subject.

That next day Kathy was curious to learn about that conversation.

"So, how did Phil react to your thinking?"

"He thought I was crazy, but he realizes when someone has a serious itch, it needs scratching. He did have several very good, practical suggestions."

"Not surprised. You know he is an Ivy Leaguer!"

"Yes, but I don't think he got his good sense from Penn. Phil is exceptionally street smart."

"So, what were his pearls of his wisdom?"

"First, he strongly advised that for my first foray into politics I should stay local. He said the higher the stakes, the nastier it gets. He said I should get a taste of politics at the state level, and then determine if this is something that I'd want to take to a higher level. He also said I could gain some valuable experience in the Massachusetts legislature that would help prepare me for the quagmire that is Washington."

"Doesn't sound like Phil has much affection or respect for politicians."

"He doesn't. He's actually quite cynical on the subject. He thinks those who can do, but those who can't seek political office. I told him I thought that was extremely unreasonable and unfair, and that we need good people and good leaders in government."

"What did he say to that?"

"Phil acknowledged I had a point, but then reeled off several examples of government leaders who had that soured his taste for politics, including our current president, Bill Clinton."

"Clinton, your hero? I thought Clinton was doing a good job so far. At least the national economy appears to be humming."

"Political views depend largely on what lens you're looking through. In Phil's case, he sees Clinton as a smart opportunist who got lucky when Ross Perot entered the presidential race as a third party candidate and took 18 percent of the vote. He thinks Clinton also benefitted greatly from the prevalent impression that the economy was in bad shape under the Bush administration."

"I thought it was in bad shape, which is why Clinton's slogan of 'It's the economy, stupid' resonated so well with everyday Americans."

"Well, that was the impression conveyed, but I must admit the record now shows that the economy was actually starting to rebound during the last half year of George Bush's presidency. So, I'm not sure how much credit we should give to Bill Clinton, other than to credit him for not screwing up the economic momentum that was already building. Of course, what he did screw up was his personal life with that Gennifer Flowers imbroglio."

"Yes, shameful if true, but didn't Hilary publicly forgive him?"

"It was more like Hilary chose to delete the file. I do think Bill has a wandering eye, which he needs to control lest he get into more trouble with some young starry-eyed damsel who couldn't resist the charm of the rich and famous. Unfortunately, there is a lot of precedence for such misguided sexual behavior among the power elite.

"I hope you're not in that category."

"Not to worry – not me. I love you and you're the only one for me. I hope you feel the same way."

"Jack, of course I do. Please never doubt that."

"I don't. How could I doubt someone who can turn me on like you do, with and without your clothes?"

"Jack, you're embarrassing me, but thank you. By the way, you're pretty good yourself!"

"Thanks, good to get high marks on that important subject. Wish I could also give high marks to President Clinton's performance to date. However, I do think Clinton is finally showing the signs of brilliance I always thought he would bring to the office. He appears to have a good pulse on what our democratic society needs and wants, and he knows how to get things done."

"Like national health care reform?"

"OK, that was a bobble, but you must admit the intention was good. This is a very complicated subject that needs intense study, consensus building, and masterful orchestration."

"Yes but bobbles like that don't help gain Phil's confidence in government."

"For sure! Yes, Phil is very cynical on this subject. He believes, as Ronald Reagan professed, that we need less government interference in people's lives, but Phil thinks most politicians are working counterproductively on that point. Nevertheless, Phil said he understood my inspiration to serve and would fully support my candidacy. He did urge, however, that I remain involved with North Six as long as possible."

"Could you do that?"

"It shouldn't be a problem for me at the state level, since they don't convene all the time, but it would be a problem if I got elected to the U.S. Congress. Another good reason to go state first."

"You OK with that?"

"Yes, start slow, low and show. I'm going to call Carl in the morning to discuss campaign strategy."

"Why Carl?"

"Because Carl said if I ever decided to go this route, he would help. And since he's now fully retired, having just sold the balance of his Giovanni Coffee Distribution Company, he's probably looking for his next challenge, and that would be me!"

"Oh my. A dangerous duo!"

"What?"

"Nothing. You two will do great. You always have."

The next morning Jack telephoned Carl, and they spent an hour discussing next steps. First, the admin. Fill out the nomination papers for state rep for the Natick-Wellesley-Weston district and submit for certification to the Office of the Secretary of the Commonwealth. Develop a positions paper identifying the Reardon platform and major issues of the day. Meet with Phil to develop advertising and direct mail presentations and action plan. Plan to attend local Natick, Wellesley and Weston civic events. And importantly, prepare for a debate against the other leading candidates seeking the Democratic nomination. There was little doubt that the winner of the Democratic primary in June would prevail in the general election in November. Of the 160 Massachusetts state representatives, 88% are Democrats, often not even challenged by a Republican in their respective districts.

Jack and Carl agreed that the major issues on the minds of voters would mimic national issues, most of which were social issues high on the Democratic agenda being addressed by the Clinton administration. These included the new 'Don't Ask, Don't Tell' policy allowing gays and lesbians to serve in the military; the Family and Medical Leave Act; Food Stamp Program; Education funding; the Community Reinvestment Act to allow loans to low and moderate income borrowers; the low-income housing tax credit; the welfare-to-work tax credit; and the minimum wage. Clinton also supported a tax increase on the wealthiest Americans while reducing taxes on 15 million low-income families as part of his Omnibus Budget Reconciliation Act. Jack was in favor of virtually all these Clinton initiatives, even though there was a strong contrarian signal from the U.S. electorate in the 1994 mid-term elections that resulted in the Democratic Party losing control of both houses of Congress for the first time in 40 years. However, there was no rebellion in the strongly left leaning state of Massachusetts. Jack was confident he was on terra firma with his decidedly Clintonian platform in his native Natick district.

More concerning were the two other candidates Jack would be facing in the primary contest. One was a crusty septuagenarian, Lou Rossi, a well-known outspoken critic who was often quoted in the local news. Lou, now retired, had his own law practice in Natick, specializing in divorce law and homeowner liability suits. Not a very cheerful person, but one who knows how to spark conflict, and handle it.

The other candidate was a tenured professor at Wellesley College, Marcia Perry. For the past 25 years, Marcia has taught Intellectual History at Wellesley, an enlightening blend of historical events and behavioral sociology. She has also been very active in the student community at Wellesley, chairing several important committees set up by the president of Wellesley to address governance issues, student activism, social awareness, and women's leadership development. As one of Wellesley faculty's most respected and articulate speakers, Marcia has often been asked to interact with various Wellesley alumna organizations around the country. This would be Marcia's initial attempt to gain political office. As with Jack, Marcia felt it was her time to step up and assume a more active role shaping and advocating policies that would aid society.

For several weeks the candidates seeded the media with their credentials and personal perspectives, circulated direct mail fliers to targeted constituents who were likely to vote in the Democratic primary, and made the rounds speaking at various civic organizations. It was now time for direct confrontation, time to challenge each other in a public debate. The event would be sponsored by the non-partisan League of Women Voters whose intention is always to help increase voter awareness of the issues and help reveal the differences among the candidates. The debate would be attended by many of the voters, and all the local media. Needless to say, this would be a very important event, probably the most important event preceding the primary vote. Jack had been busy practicing for several days. Carl, Phil and Kathy all pitched in to help asking questions and pretending to be Lou Rossi and Marcia Perry. There was no way one could anticipate all the questions or what the other candidates would say, but Jack's team did a great job peppering him with pertinent questions and simulating the debate format of 'give and take' with the other candidates.

"Ready as we'll ever be!" Jack proclaimed the evening before the debate. "Thanks everyone for all your help. I just hope Lou and Marcia aren't as tough on me as you three have been," Jack smiled in appreciation.

The next evening the Natick High School Auditorium was packed for the big debate. There was clearly a lot of interest in this election. Perhaps it was due to Democrats rallying to the cause after last year's disappointing mid-term election results. Or, maybe it was because Lou Rossi was running, and almost everyone in town knew how outspoken and acerbic Lou could be. It would likely be a very entertaining evening.

# Chapter 45

Lou Rossi did not disappoint. After a couple soft ball questions to all three candidates about the economy, the moderator asked Lou to comment on family values. This was like igniting a fuse. Lou came to life. He began by praising all parents who had made the commitment to raise their children in an unconditionally loving and supportive environment. Further, he expressed that government's role should be to help strengthen that family bond with aid and services as needed. "However," Lou was quick to add, "it should not be government's role to alter the natural state of family life to gain political points."

This comment got everybody's attention.

"What do you mean by that Mr. Rossi?" the moderator followed up.

"I mean, I don't think the government should be condoning gays and lesbians to raise a family and certainly not to marry. Furthermore, I don't think the government should condone abortion. The government should be the beacon of light for doing all the right things that the Creator had in mind when He established family and children."

Marcia reddened and spoke quickly: "Mr. Rossi, are you disavowing Roe v Wade? And are you advocating that gays should stay in the closet? You don't appear to be marching with the New Democrats coalition that President Clinton is boldly leading."

"You're right about that, Marcia. I'm proud to say that I'm an old guard Democrat and still marching to Jack Kennedy's drummer."

At this point, Jack jumped in: "Lou, what makes you think JFK was against abortion?"

"Jack, come on," Lou snapped back. "JFK was Boston Irish Catholic. That translates to strict dogma on the subject."

Jack retorted, "You are correct that would be the Church's position, but I don't agree that JFK blindly accepted it. In 1960 JFK stated 'I do not speak for my Church on public matters, and the Church does not speak for me.' JFK was frankly more open-minded than the Church. He was very empathetic toward women's issues and a strong supporter of all civil rights."

Marcia quickly added: "I agree, and to that point, JFK issued the Executive Order that created the Presidential Commission on the Status of Women, which led to Congress considering 412 pieces of legislation related to women's rights. So on the subject of women's rights, you cannot say or imply that JFK was anti-abortion or anti anything related to the quality of life for women."

"So are you both saying you're pro-abortion?" Lou asked pointedly.

Jack was quick to respond: "Lou, we're saying that we're pro-choice, meaning we feel people have the right to consider the circumstances and then choose the right path for all concerned."

"Is that what you did, Jack?"

"What do you mean by that?"

"I mean, did you give your wife the option of abortion when she was pregnant with your daughter?"

"I would have if there were extenuating circumstances that may have affected my wife, the child or our family."

"Well from what I understand from my sources you did have some extenuating circumstances, so it looks to me like you pre-empted any abortion option."

"Lou, what the blazes are you talking about?"

"Now calm down Mr. Reardon. I'm merely referencing the circumstances pertaining to your wife's pregnancy, and how you two dealt with it."

"Are you referring to my car accident because that was not a factor? Kathy was not even in the car."

"No, come on Jack you know what I'm talking about."

"No I don't, and I don't like your insinuation."

"OK, just asking if you are indeed the father?"

"You son of a bitch, that's an outrageous thing to say."

"Can you prove it?"

"I've had enough of this bullshit. If this is how you intend to play the game, I'm done dealing with you."

With that, Jack stood up and abruptly left the stage. He hustled over to Kathy and Alexandra, grabbed their hands, and walked briskly out the exit door.

Kathy looked horrified. Alexandra looked bewildered.

"Dad, what was that man talking about?" Alexandra asked as they scrambled into Jack's car.

"Unbelievable, but that man was actually suggesting that I might not be your father."

"Huh? Why on earth would he say that?" Alexandra wondered out loud.

"No idea. But this jerk has now put this out there into the public arena. I'm outraged. Lou Rossi stepped way over the line tonight and I won't let him get away with it."

"So what does that mean?" Alexandra asked.

"Not sure. I need to think about how to respond. First I'll confer with my savvy advisers, Carl Giovanni and Phil Cummings, to see what they would recommend. They're always insightful, and cool-headed."

Kathy, looking startled and pale, said only, "Yes, we need some cool heads on this."

The next morning, after a very restless sleep, Jack was on the phone with Phil.

"I think the best way to clear the air would be to take a DNA test like they do routinely in any paternity case," Phil said matter-of-factly. "As I understand it, a DNA test is easy to do, and most everyone has high confidence in the results. So we can do that, get the results quickly, and then confront Lou Rossi. We'll also share the outcome with the media since Lou regrettably made this a public issue."

"Sounds excessive, but I guess I need to do something like that to blow away this disgraceful innuendo and get everyone focused back on the real issues. But how does one do one of these DNA tests? Do we need to get a doctor's prescription or a judge's approval or neither - just go have it done?"

"That I don't know," Phil admitted. "Why don't you call your Dr. Fitzgibbons to learn more about this?"

"Yes, good idea." Jack concurred. "I will call Dr. Fitz to get his thoughts on how to arrange a DNA test, and importantly what we should expect from it."

Kathy sat quietly just listening to Jack's conversation with Phil. She said nothing, but the worried look on her face could not disguise the anxiety she was feeling.

# Chapter 46

After the call with Phil, Jack sat down with Kathy to apologize for the bad scene at the debate the previous evening, and to discuss the course of action he and Phil had determined to take.

Kathy lamented, "Yes, I understand why you would be upset Jack. I am too, but this is the shallow stuff that goes on in a political campaign, so I'm not sure what the right thing to do is."

"Well I do think Phil's idea of a DNA test is a good one," Jack said trying to sound reassuring. "That should put this whole thing to rest and force Lou Rossi to make a public apology."

"But what if the DNA test is inaccurate, or not conclusive?" Kathy asked.

"I believe DNA profiling is quite accurate, but I'll ask Dr. Fitzgibbons about that when I call him. Hopefully Dr. Fitz can also advise me about how to best get this done."

Kathy nodded, but her mind was swirling thinking about the possible outcomes and potential consequences of DNA testing. Distressed would be an understatement.

Later that morning, Jack was on the phone with Dr. Fitzgibbons learning as much as he could about DNA testing.

Dr. Fitzgibbons gave Jack a primer on DNA test procedures and its usefulness: "DNA tests are very accurate, at least for genetic profiling to determine if one person is derived from another. These tests can determine if specific DNA sequences are copied verbatim from one individual genome to the other. When there is a verified match, there is high probability that the genetic material of one individual would have been derived from that of the other, that is, from one of the parents. However, Jack, I do have to advise you that DNA profiling is not technically 100% accurate. There is some slight risk of a false positive or negative, but it is only a slight risk. The actual probability of making the correct call is very high, so I'd say on balance the DNA test truly is a good, reliable test."

"I guess I'd feel more comfortable and confident if I understood the biology better," Jack stated.

"OK, well let me try to explain a little better the scientific basis," Dr. Fitz offered. "When the father's sperm meets with the mother's egg cell, a fertilized egg is formed, called a zygote. This zygote contains a unique combination of DNA molecules, half from the father and half from the mother. All cells of the new individual at each stage of development will contain the same DNA set, which is in fact his or her unique genetic profile. There are predictable inheritance patterns or markers found within the DNA that scientists use to identify individuals. These markers differ in length and sequence depending on the markers inherited from the parents. Scientists are therefore able to analyze if there is a similar pattern of markers between individuals at a statistically conclusive rate."

"Thank you, Dr. Fitz, you explained that well. My take-away impression is that a DNA test delivers a high degree of reliability, and there's little downside to taking the test, do you agree?"

"I do agree. And if for some reason the outcome appeared spurious, you could always repeat the test as a check."

"Sounds good, that's all very helpful. Thank you, Dr. Fitz. One further question. Do Alexandra and I need to do a blood draw for this test?"

"No, no need to draw blood. The common practice these days is to swab loose cells from inside your cheek. Remember all cells within your body contain the same sequence or pattern of DNA, so no need to use a blood sample."

"That's good, I'm not too keen on blood draws. And I know Alexandra is squeamish about that as well. So, where do we go to do this cheek swab procedure? I assume to be credible, the process must be carefully controlled."

"Oh yes. Let me set this up for you at the clinic. The clinic will have all the materials needed. A professional there will administer the swab procedure, and then forward the samples to a DNA Paternity Test Center for actual analysis. You and Alexandra will need to fill out some paperwork and of course provide identification. I will call the clinic today to make arrangements."

"That's great. Thank you Dr. Fitz. The sooner I can get these results, the sooner I can make Lou Rossi look like a horse's ass! Please excuse the colorful language."

"In light of what you shared with me, I think Mr. Rossi deserves some colorful language!"

"Thanks again, Doc. Talk to you soon."

# Chapter 47

"Carl, do you realize what Jack is intending to do? Take a DNA test!" Kathy shouted at Carl.

"Ooo, that could be complicating."

"Complicating? That's an understatement. How about devastating! What are we going to do?"

"In the first place, Kathy, we really do not know for sure what a DNA test will reveal, do we? You and I have been concerned about this paternity issue for a long time now, but the fact is we are not 100% sure of anything. It's entirely possible and more than reasonable that Jack truly is the biological father."

"I know and that's always been my hope down deep. However, a woman has a feeling about these things, and I've never liked the feeling I had on this. Furthermore, it's probably not merely a coincidence that Alexandra and Alessa resemble each other in many ways."

"Admittedly they do look alike," Carl agreed, "but many young girls resemble one another in appearance, especially when they all seem to dress similarly. But think about this. My Alessa cannot swing a golf club anything like Alexandra, and frankly shows little interest in sports. Alexandra has athletic talent, competitive drive, perseverance, poise and the will of a champion. She didn't get all of that from me."

"Yes, I acknowledge that Alessa and Alexandra do appear to have different athletic and competitive skills, but how much of that is natural, and how much of that is Jack's influence on Alexandra as she grew up? And let's not forget that you Carl do possess many of these same competitive skills."

"Yes, in business, but never on the athletic field, or on the golf course. I'm a pathetic, hopeless golfer!"

"OK, I agree all the pieces don't fit perfectly and the picture is fuzzy. I've lived with this ambiguity for the past 18 years, and I'm OK with that. The Reardons are a happy and close-knit family and I just want to make sure we can keep it that way. I'm not sure Jack and I could survive a bomb blast like DNA test results that show Jack is not the biological father."

"I understand," Carl reassured. "We do need some guard rails around this. I think I can help. All I need you to do is find out from Dr. Fitzgibbons the location of the clinic that will be administering the DNA test procedure, and then make sure Jack and Alexandra visit the clinic separately. You need to arrange to take Alexandra yourself to the clinic after school on the afternoon that Jack visits the clinic in the morning, and let me know in advance what day that will be. "

"What are you proposing to do?" Kathy asked very curiously.

"Nothing to concern you, but there is a way we can supervise this to make sure we're not going to be surprised by the results. It'll be seamless...just leave it to me."

"OK, but please don't get into any trouble over this," Kathy implored.

"I promise, no trouble," Carl assured.

Dr. Fitzgibbons arranged for Jack and Alexandra to visit the clinic that following Tuesday morning. Kathy called Dr. Fitz and explained that the morning time was OK for Jack but Alexandra would have to go in the afternoon after school.

"Is that OK, Dr. Fitz? I could pick up Alexandra at school and drive her there directly."

"Sure, no reason Jack and Alexandra need to be there at the same time. I'll make a 3 pm appointment for Alexandra, OK?"

"Perfect. Thank you Dr. Fitz."

# Chapter 48

At dinner Tuesday Jack and Alexandra reflected on how easy the process had been. After they filled out all the obligatory information and showed their IDs, the clinician swiped a few swabs inside the cheek, put the swabs in a sterile container, and sealed it. The DNA samples were ready to send overnight to the DNA Paternity Test Center in Quincy.

Kathy asked, "Did the clinician say how long it would take to get the results?"

Jack said, "No more than two days. Since Dr. Fitz arranged the test, the Center will convey the results to Dr. Fitz, and he'll call us as soon as he can. I should be ready to make my call to Lou Rossi by Friday!"

Wednesday passed without receiving any feedback on the DNA results, but the mailman did bring some good news. Alexandra received her acceptance letter from Dartmouth. No need to wait for any of the other college letters. This is the one that Alexandra wanted. She shrieked with joy, danced around the kitchen, and cheered "Wah-hoo-wah," the signature Dartmouth cheer. Alexandra would be cheering like that many times over the next four years, in deed over a lifetime of years. There is something indomitable about the Dartmouth spirit.

Despite the enormous distraction imposed by DNA testing and political drama, Kathy knew this was a time to celebrate, not withdraw with anxious concern. Kathy decided on the spot to make a chocolate cake with white icing and green lettering that read "Dartmouth Class of 1999." It will be a fun evening. Jack will be so pleased, and so proud of Alexandra. One could only hope the euphoria of today would not be blown away by unhappy tidings tomorrow.

When Jack arrived home, he was greeted by big smiles and a bear hug from Alexandra. Jack read the Admissions letter with obvious satisfaction. Upon finishing, he smiled broadly and wiped a joyful tear from his eye. "This is a great day," he said. "We need to party tonight!"

And party they did, topped off with the green and white icing chocolate cake that memorialized the occasion. Fortunately Kathy was quick to capture a picture before Jack and Alexandra dug in for a slice. Alexandra wanted that piece with "1999" scrolled on top. All enjoyed the happy occasion, and knew it would not be forgotten.

The next day started uneventfully. Alexandra hustled off to school, eager to share her "Dartmouth" news with friends and teachers. Jack had his usual two cups of coffee, cereal and raisin toast before heading out the door to meet Phil for a client appointment. Kathy kept them both on schedule, while trying to appear calm and unworried. But by mid-morning Kathy could wait no longer. She called Dr. Fitz to find out if he had received the DNA results as yet. Dr. Fitzgibbons said no, but thought he might receive the report by end of day. He said he would surely call as soon as he received it. Kathy thanked Dr. Fitz and resumed her nervous waiting.

The phone rang around 5 pm. Alexandra picked up expecting a call from one of her girlfriends. It was Dr. Fitz: "Hi Alexandra. Congratulations on your Dartmouth news! Your Mom told me all about it when she talked to me earlier today. A great college and beautiful campus. I was there a couple years ago for a conference at the Dartmouth-Hitchcock Medical Center. Very impressive. If you're thinking pre-med, you'll be dazzled by the medical resources there."

"Thank you Dr. Fitz. I don't know about pre-med. I need to think a lot more about a major. In the meantime, I'm thinking Dartmouth Golf!"

"Dartmouth Golf? Dartmouth has its own golf team up there in the hilly, chilly north country?"

"Yes, and not only its own golf team. Dartmouth also has its own 18-hole golf course."

"I'll bet it's not flat!"

"You're very right about that – a rolling landscape with many hills. But it is truly a distinguished course with a distinguished history. It has been played over the years by many visiting dignitaries including U.S. presidents and golf legends such as Jack Nicklaus. And the women's golf team actually won the Eastern Collegiate golf championship a few years ago!"

"I should have figured. Well, just remember academics come first, and the standards at Dartmouth are very high."

"Not to worry, Dr. Fitz. I know the priorities, and my parents would be all over me if my grades slipped."

"There you go. Speaking of your parents, I have some news to convey that I know they will find very interesting. Are they home?"

"My mom is here. I'll put her on."

Kathy approached the phone as nervous as she's ever been.

"Hi Dr. Fitz, so what's the verdict?" Kathy said trying to appear nonchalant.

Dr. Fitz chuckled and said, "No big surprise. Report just confirms that Jack is father to Alexandra."

Kathy paused for a few moments, hoping she heard that right.

"Kathy – did you hear me? Are you still there?"

"Yes, sorry Dr. Fitz. I got distracted by something. You said the report confirms Jack is the father, right?"

"That's correct," Dr. Fitz acknowledged. "I know you expected that, but it is always comforting when diagnostic tests confirm what is expected, and you don't have to deal with false reports or administrative errors, isn't that so?"

"For sure. Thank you Dr. Fitz. I'll convey the news to Jack when he gets home, and I know he'll be relieved as well. I assume you will send us a copy of the report?"

"Of course. Or, tell Jack to stop by in the morning and I'll have a copy waiting for him."

"Will do, and thank you again, Dr. Fitz."

Kathy placed down the phone, and stared into space. This could be cause for an even bigger celebration tonight, but she knew she was the only one who would really appreciate the full impact of this news. She was obviously delighted but almost dumbfounded. Contrary to Dr. Fitz's assumption, Kathy really wasn't expecting this happy result. It made her wonder why she had harbored such deep concern about this for all these years. Maybe they should have done a DNA test before, she thought. But maybe we just got lucky. Maybe the lab had made an error, but this time it was in our favor? Or, just maybe, she thought, I've been worrying about this needlessly for years. She would have given anything for confirmation of this years ago, but perhaps the burden she bore was a form of penance. If so, the sentence has been served. Time to rejoice. Jack is the father. Thank God!

When Jack arrived at home that evening, Kathy greeted him with a kiss and big hug, and held on for a few loving moments.

"Wow, big hugs two nights in a row. My Q score must be rising!"

"Good news, Jack. Dr. Fitz called to report the DNA test results do confirm that you're the father."

"Oh that's a big surprise. Just glad the lab didn't screw it up. I always worry about that. Amazing how often there are administrative mistakes that cause grief and then take agonizing follow-ups to get it right. So great, they got it right the first time! Another party?"

"Will you settle for glass of Chardonnay?"

"As long as the glass comes with an automatic refill."

Kathy poured from the perfectly chilled Chardonnay bottle, and handed a glass to Jack.

"Here's to us, Jack, and our beautiful and talented daughter, Alexandra. And to our blessed life together."

They clinked glasses, took a sip, and kissed again.

"It sure is great fun coming home to good news! Jack said with a very broad smile on his face.

# Chapter 49

The next morning Kathy eagerly called Carl and suggested they meet.

"OK, how about the Verona Café, sorry I mean Starbucks, in Wellesley Center?"

"See you there in 30 minutes."

Thirty minutes later, Kathy and Carl both arrived, ordered a caffe latte, and found a corner table.

"So, Carl, how did you pull it off?"

"Pull what off?"

"The DNA test. Results came back confirming Jack as the father."

"That's great news, isn't it?"

"Yes, of course, but I'd have to say it was a surprise, albeit a very pleasant surprise. It was not what I had expected and I don't think what you expected. So did Carl Giovanni play some role in that outcome?"

"A minor, inconsequential one," Carl allowed.

"Oh, do tell. What do you define as minor and inconsequential?"

"Basically close supervision of the process. Once we knew the location of the DNA Test Center in Quincy where the samples were being sent, we paid a visit there to explain how important accurate reporting would be. We also provided the technician with a back-up DNA sample just in case the received sample was difficult to read."

"What? How did you get a back-up sample?"

"The back-up sample came from me."

"Oh my God, you substituted your DNA sample for Jack's?"

"No, not exactly. We just provided my DNA sample as a 'back-up' in case Jack's DNA sample did not deliver the desired results."

"Good grief, how could you possibly convince the lab technician to consider doing this?"

"I had some help from friends," Carl explained.

"What are you talking about? What almighty friends are these, and how could they help?" Kathy asked pointedly.

"Remember I once told you I have many good acquaintances in Boston's North End. These are Italian friends with ties to the old country who are very good at influencing people to consider options. They can be quite persuasive. The outcome of this DNA test was too important to leave to chance. Too important for you and Jack, and too important for me and Adriana. So, we needed to supervise this procedure very closely and my friends stepped in to help."

"I could perhaps rationalize supervising, but no judge would ever exonerate you for substituting."

"Yes, it was a risk, but my friends are very good at handling risk. However, the really good news, and this is what you must understand and take away from our conversation here, there was no need to use the back-up sample. Jack's DNA sample delivered the desired outcome. Jack is indeed Alexandra's biological father."

"Oh, I want to believe that with my whole heart and soul."

"Believe it. It's true. The DNA test proves what Jack himself has proved over these past 18 years. He is the Dad, he has always been the Dad, and he's always been a damn good Dad! So, relax. No more tension on this subject. Case closed."

Kathy's eyes moistened as she managed an appreciative smile. "Of course I agree with you about Jack being a super Dad, and I desperately want this case to be closed, but I have to ask you one more big question."

"Go ahead. Ask whatever's on your mind."

"Carl, you said this morning that you relied on your friends in the North End to help supervise this DNA test process, and presumably assure that the desired outcome was realized."

"Yes, these are very loyal compatriots mostly from the old country who are willing to step up and help achieve important goals for the Italian brotherhood."

"Willing or forced?"

"Truth is, a little bit of both. Why are you pressing me on this?"

"I'm wondering a lot about a kidnapping that took place about 15 years ago. An older Italian couple from the North End was apprehended for this crime and sentenced to 30 years in prison. It didn't make any sense, but they would never reveal why they did this or if they were compelled to do this. So they took the fall and all its consequences. This surely fits the commitment to serve the Italian brotherhood that you're talking about. Were you the Italian brotherhood in that case?"

"Kathy, that's a horrible thing to say. I know you've been upset, but don't go stabbing your friends. I've always been one of your greatest admirers, and you know I am very fond of Alexandra. I would never, ever do anything to harm or cause pain to either one of you. Please remember I've always reached out to the Reardon family with your best interests always in mind. I love you all, and I will miss you!"

"I apologize, Carl, I'm just not myself lately. You have been a great friend and mentor, and I do know how fond you are of Alexandra. I will never forget that and Jack and I both treasure the close friendship between our two families. But what do you mean you will miss us?"

"Now that I'm fully retired, and Alessa is preoccupied fully at college, Adriana and I have decided to move back to Siena."

"Oh my, you mean live full time at that beautiful Mediterranean villa overlooking the Apennine Mountains?"

"Yes, the same. Adriana's Dad passed away a couple years ago, so it's just Mrs. Cella there now, and she could use some help, not to mention see more of her daughter."

"And son-in-law!" Kathy added.

"Yes, thank you. It's the right time, and we look forward to spending many happy years there. But you must promise to bring Jack for frequent visits, and Alexandra sometime as well. We might even be able to find a golf course or two for her to play, although that's not Italy's favorite sport."

"How exciting and of course we'd love to visit – thank you. But I know Italy's favorite sport, so we may need to defer Alexandra's visit for a few years. Ha, ha - just kidding Carl!" Kathy laughed good-naturedly.

# Chapter 50

After Jack picked up the DNA test report at Dr. Fitzgibbons office, and reviewed it in detail, he was ready to make that call to Lou Rossi.

Jack conveyed to Lou what he wanted to say, calmly and politely, and offered to share a copy of the DNA test report. Lou listened attentively, and apologized graciously. Lou acknowledged he was clearly misinformed and misguided on this subject. He felt very bad about the incident and agreed to make a statement to the media that his remarks on the subject had been wrong and out of line.

The following week, Jack and Kathy read Lou's statement and apology in the local newspapers, and also learned that Lou had withdrawn from the race. That was unfortunate, but probably the right thing to do.

Lou's action prompted Jack to start thinking more reflectively about what he really wanted to do. Politics had already given Jack a very sour taste. Jack also knew that Kathy didn't like the political landscape, never did. Perhaps running for state rep wasn't the best thing for Jack either. After all, he was a very good advertising exec, and he loved working with Phil. What was he thinking? And now with all the trips that Kathy was planning to watch Alexandra play "Ivy golf" he might not have enough time or attention for politics. Actually, in the back of his mind, Jack knew that Wellesley's Marcia Perry was the best person for the state rep position anyway.

Jack decided he'd stay in the race especially since his name was already on the ballot. He would continue to campaign but only lightly, and in his own way provide support to Marcia. This would be fun, he thought– not worry about winning, and actually say nice things about your opponent. This was not likely to become an emulated political model of the future, but Jack Reardon knew it would be a fulfilling way for him to feel good about the political process and about himself personally.

Kathy was at ease but contemplative. She wasn't sure she ever wanted to make another trip to Siena, but she was sure she had married the right guy, sure she had a loving and dazzling daughter, and sure Boston is where she belonged. However, she also knew she would never get over her Rome folly, and that she would have to live with that impiety forever. Retribution in her mind would be ever-lasting. Nevertheless, there appeared to be ethereal permission to move on with her life but with the expectation that she would be an exemplary model of Christian virtue. She was committed to make good on that expectation. She knew she'd never be a candidate for sainthood, but she didn't rule out "redoubtable soul." She knew she had been given a benevolent pass from her Creator, and she would not let Him down.

# Chapter 51

**Spring 1998**

The political poison had been drained from Jack's system. For the past three years, he and Phil had worked assiduously to maintain and grow North Six, which they did very successfully. Over this time, North Six doubled its billings, and added over 70 employees, now totaling 120. North Six now enjoyed the preeminent position of #1 Advertising Agency in New England. Its success was enough to make most founders giddy with pride and privilege, but Jack and Phil always maintained their modest composure and goodwill to the community. This helped explain why Jack and Phil were two of the most sought after guest speakers at various Boston business conferences and events. Especially Phil, Mr. Gregarious. Everyone loved Phil, and he got most of the media attention. This was just fine with Jack as he actually preferred his Mr. Inside role to Phil's Mr. Outside persona. These were two co-leaders who meshed perfectly like the great Boston sports tandems who also produced consistent winners: Cousy and Russell, Orr and Esposito, Parilli and Cappelletti. At the office, it was harmony personified.

Not as smooth at home. Kathy was very distressed over recent phone calls with Alexandra. The spring golf season was not going well. After a stellar sophomore year playing for the Big Green, including medalist honors at the Ivy Championship, Alexandra began her junior year with another medalist performance at the Eastern Collegiate Athletic Conference (ECAC) championship in early October among a strong field including Penn, Princeton, BC, BU, St. John's, Rutgers, and Lehigh. However, she was struggling badly during the spring segment of the year's golf schedule, with the Ivy Championship looming ahead.

Kathy urged Jack to have a heart-to-heart chat with Alexandra. Better yet, ride up to Hanover and discuss the matter with her and her golf coach. Something was terribly wrong – might be mental or physical, or both, but Alexandra just doesn't shoot mid 80's three rounds in a row, not since she was 14 years old. Jack agreed. He would arrange a dinner with Alexandra but first meet with the coach, Ron Peaters.

It was a cordial greeting, but Jack could tell Ron Peaters was concerned. Ron ushered Jack into his office, closed his door, and sat stiffly in his chair. Ron spoke first: "Jack, I'm sure you're here because you've been hearing some troubling reports about Alexandra's golf game."

"Yes, Ron, very troubling, and totally inconsistent with the high quality of play we've all become accustomed to. What's gone wrong?"

"For sure inconsistent with past performance, and I wish I knew why. She's just not exhibiting the same zeal and motivation. She seems laconic and distracted, as if she'd rather be someplace else. I don't see that radar focus and crisp shot making that have been her hallmark."

"Very strange. You say she seems distracted. Is it perhaps a boy?"

"Could be," Ron responded, "adolescent love can wreck concentration."

"I wouldn't limit that to adolescents," Jack chuckled," but I agree many of the symptoms you're sharing with me could be related to romance. I just never thought Alexandra would fall into that trap, at least at this early age. As you say, she is focused and aims to succeed, at least that has been the case up to now."

Ron responded, "But don't jump to conclusions, Jack. For one thing I have not seen any guy hanging around Alexandra either at practice or during the matches."

"Well, if it is a guy, I give him credit for that," Jack interjected.

"Of course, it could be a problem created by a guy, but not a steady one."

"What are you getting at there?"

"Unfortunately there is a lot of casual sex that occurs on college campuses, and sometimes it's not consensual."

"You mean rape?"

"Yes, it happens, and yes it happens even here at Dartmouth."

"That would be serious. I surely have to believe Alexandra would have said something to campus authorities if she'd been sexually assaulted."

"Not necessarily. When that awful act occurs, there are often deep feelings of angst, revulsion and guilt that a victim tries to conceal within."

"Yes, and likely depression."

"Yes, depression and distraction. But please we're speculating here and we may be way off the mark, and I hope for Alexandra's sake we are way off the mark."

"I'll try delicately to explore this with Alexandra this evening at dinner. But before I go down that path, are there any symptoms or peculiar behavior that you may have noticed over the past several weeks?"

"Only routine things like cold and flu. But everybody up here seems to catch a little bit of the cold and flu bug during the snowy winter here in Hanover. See that box of Kleenex tissues on my desk – that's my third box in two months!" Ron said shaking his head.

"Well, let's pray it is only cold and flu that has Alexandra down," Jack said wistfully. "However, I just can't believe a cold or flu could decimate Alexandra for three weeks the way it appears. But I intend to find out the best I can what's ailing my baby girl."

"All the best with that discussion, Jack. Believe me we're all cheering for you to get some answers, not just because Alexandra is our star player, but also because she is a very special person. Everybody loves Alexandra."

"Thank you, Ron. I'll let you know how my conversation goes. We'll get her back on a healthy track."

"Amen to that!"

Jack left Ron Peaters office in the Leverone Field House and started walking toward his daughter's dorm. As he crossed the Green in the center of campus with Baker Library standing tall and dignified on his right, and Hopkins Center projecting its artsy décor to his left, Jack stared ahead to the Admissions Office building and recalled those halcyon days when it all began. The excitement ringing throughout the house when that Dartmouth acceptance letter arrived. Alexandra beaming brightly all summer in anticipation of starting her freshman year. The upbeat first meeting with golf coach Ron Peaters who was ecstatic that Alexandra had chosen Dartmouth. And her first collegiate golf match mid-September at the Dartmouth Invitational when Alexandra shot 73, 71 and led her team to a glorious season opening victory. What was happening now? Had Alexandra lost interest in golf? Was she having trouble with her studies? Was it a boy thing, a budding romance, or god forbid an unwanted sexual encounter? Jack wasn't really looking forward to the answer, but knew he had to get it.

Jack decided they should dine off campus so he had set up a reservation at the quaint Norwich Inn, a short 2 miles from campus on the Vermont side of the Connecticut River. They were seated by a picture window with a lovely view and near the fireplace which helped take the chill out of the evening and the occasion.

"Dad, great place and love our table," Alexandra exclaimed.

"I'm glad you like it. I thought it might be nice to get away from campus and not worry about anything else going on."

"What, me worry?" Alexandra giggled.

"Well, I must say you do not appear harried. A little pale and thin, but not harried."

"You expected harried?"

"Well, your mother and I have been very concerned of late about your mental and physical state."

"Related to what – how I'm doing with all my studies?"

"Well for sure that, but your golf as well."

"I guess I can understand your concern. Admittedly I have not been playing well lately, but my grades are fine although to be honest I'm struggling to get all my work done on time. It's just not like me."

"That could be symptomatic of some other issue that may be distracting you? What else has been going on in your life? Boys? Romance?"

"No, no boy in particular, but there are a lot of handsome guys here. But we mostly just flirt and have a good time."

"Have any of these handsome guys stepped over the line, especially after a few beers? I do understand there's a fair amount of drinking that happens here."

"True about the drinking in general, but not true about my friends. The guys I hang around with are gentlemen, mostly other Dartmouth athletes who know the rules and respect other people."

"That's good to hear, and frankly a relief. But there is something bothering you, isn't there?"

"Yes, Dad, there is. It's a nagging, prolonged cold or maybe it's flu, but whatever it is, it just won't go away and it's draining me. My energy level is way down, and every morning I awaken feeling hot and achy. A few Motrin help, but the fatigue feeling drags on me all day."

"How long has this been going on?"

"4-5 weeks."

"Mmm, that's more than coincidental. Have you checked with any of the docs at Mary Hitchcock?"

"No, I keep thinking this will surely go away, so I just put up with it the best I can."

"News flash. It's winning, and you're out of synch. Even your coach sees this."

"You talked to Ron Peaters?"

"Yes I did, and he's concerned, as he should be. We need to get you some good medical attention, and fast. Do you have any classes tomorrow or any golf event this weekend?"

"I have one class on Friday on Computer Science, but I can get the notes from a friend. And no golf event this weekend, only practice."

"OK, then, we're driving home tonight after dinner and you will see Dr. Fitz tomorrow. I will leave him a message this evening, and I'll follow-up in the morning. I'm sure he will understand, and I'm sure he will find the time to see you."

"OK Dad, if you insist, but it's probably not necessary."

"I do insist and I disagree – I think it is necessary. By your own admission, you're not getting any better and this flu or whatever is definitely pulling you down."

"All right, if it will make you and Mom feel better, I'll see Dr. Fitz."

"It will make us feel better and hopefully it will make you feel better, too. Now, let's relax and have a nice dinner before we hit the road. I want to get us home by midnight."

# Chapter 52

The ride back to Boston was uneventful. Alexandra tried to be good company for her Dad while he drove, but her weariness caused her to sleep most of the way. Not the same Alexandra who is usually perky and chatty on any trip. Dad duly noted.

Upon arriving home in Natick, Jack nudged Alexandra and she staggered into the house as if in a trance. She hugged her Mom, and continued right up to bed. Jack sat up with Kathy for about an hour discussing what he had learned from Ron Peaters and from Alexandra herself. Kathy was alarmed, but comforted that Jack had made the decision to drive home with Alexandra and visit Dr. Fitz Friday as early as possible.

The phone rang at 8:30 am Friday morning. It was Dr. Fitzgibbons' nurse calling to inform that Dr. Fitz had received Jack's message and could see Alexandra at 11:30 am. Jack and Kathy allowed Alexandra to sleep late, but had to awaken her at 10:00 am to get her ready for her late morning visit with Dr. Fitz.

A little hazy, but rallying, Alexandra joined Jack in the car for the short ride to Dr. Fitz's office. "I'll escort you in, Alexandra, but then I'm going to do some errands. I'll be back in about an hour. If you and Dr. Fitz are all done by then, please wait for me in his waiting room. I'll be along shortly."

"OK, Dad. Not a problem. And thanks for all this escort service!"

"Ha-ha, you're welcome. My reward will be a healthy report."

After checking in, Alexandra sat patiently in the waiting room awaiting her turn. The appointed time flew by without even a high sign from the nurse. However, it was as not surprising that Dr. Fitz was running late to see Alexandra. She knew he was accommodating her visit with little advance notice. There would be no complaining.

At 11:55, Dr. Fitz was finally ready. "Come on in Alexandra. I'm eager to hear how things are going for you at college."

"All has been going well, Dr. Fitz,that is until just lately. I'm now in the middle of my junior year at Dartmouth, majoring in Math, enjoying it, and holding onto a B+ grade average."

"That sounds impressive – congrats. What about your golf?"

"Arguably even better. I've been the medalist in last two Ivy Championships and ECAC championships. I've got a good chance to make the NCAA tournament, or at least I did before this damn flu got me down."

"Flu you say. Tell me what you've been experiencing."

"Typical flu stuff, but I can't seem to shake it."

"Well tell me as best you can what all this typical flu stuff has been doing to you."

"OK, stuff like congestion, fever, and achy muscles."

"Yes, that does sound like flu, but anything else? I ask because you look a little pale and thin."

"Well I assume it's due to this flu, but I'm not eating much, in fact I feel a little nauseous at times. And the worst part is that my energy level has plummeted. I feel tired and lethargic most of the day, and I'm sleeping a lot more. This is not good for my golf game!"

"I'm sure that's true. How long has this condition been bothering you?"

"It's been about five weeks now, and counting. I really don't feel any better than I did several weeks ago."

"Alexandra, we need to do some blood tests. This may be some super flu that you've contracted, but it could also be something else"

"What else could it be?"

"Well, not to alarm you, but it could be Hepatitis, which is a viral infection like flu but worse and with some potentially damaging consequences. If it is Hepatitis, and more specifically Hepatitis C, we'll need to take action to get you better fast!"

"Oooo, you do make me a bit anxious when you say that. What is Hepatitis more exactly?"

"There are various forms of Hepatitis. All forms are viral infections that affect the liver, but most people including you have received immunizations for Hepatitis A and Hepatitis B, so I'd rule out the A + B forms. Hepatitis C, on the other hand is a more unstable form of Hepatitis for which there is no immunization as yet. So, you could be more vulnerable to Hepatitis C."

"What if I did have Hepatitis C. What are the potential consequences?"

"Well, before I give you a straight answer to that, let me quickly say that there is remedial action we can take to minimize any negative consequences, assuming we act quickly enough. That said, Hepatitis C is a liver disease that causes that organ to be inflamed, and can cause the liver to stop working properly which can lead to liver damage or even cancer."

"Good grief that does sound serious. How could this happen?"

"Good question. A person is susceptible to Hepatitis C when exposed to the bodily fluids or blood of another individual who already has the Hepatitis C virus."

"So, it's not contagious like catching it from someone coughing or sneezing, there has to be physical contact with someone bleeding?"

"Not necessarily bleeding, but definitely contact with affected blood from another. Let me walk you through a couple scenarios that most often account for the transmission of this Hepatitis C virus and you tell me if any applies to you. I'm going to get quite personal now, so forgive me, but your candid answers will help me determine much better if you are likely suffering from the Hepatitis C virus."

"OK, I'll try to be as forthcoming as possible. I need to know if I may have this damn thing."

"Right, at least at this point we need to know if it's probable or not probable that you may have Hepatitis C. The blood lab will confirm later. Let's start with the most likely scenarios. First, one of the most common ways among gals your age would be contact related to unprotected sexual intercourse."

"Not me, Dr. Fitz. I wouldn't do that."

"No sex at all with any of those hardy, handsome Dartmouth guys?"

"I didn't say that, Dr. Fitz. There is one special guy with whom I get pretty intimate, but no intercourse. We kiss a lot and explore each other's body but always stop before intercourse."

"That's remarkable control."

"Well, to be candid, he does come but not inside me! I almost always keep my panties on. Or I slip a condom on him to assure nothing does go wrong."

"OK, well thank you for being so candid on that, and trust me I won't be sharing any of what you just said with your parents. But to be sure I understand, you are saying you're confident his bodily fluids haven't mixed with yours?"

"I am confident, and I want to emphasize I am still a virgin!"

"OK, I think we can eliminate unprotected sex as a potential cause," Dr. Fitz opined. "The next scenario we need to discuss is actually even more prevalent and it unfortunately occurs among too many young people your age today, and that would be injecting drugs with a non-sterile needle. In the spirit of being candid and confidential, can you tell me if there has been any such drug use in your recent past?"

"Absolutely not!" Alexandra said pointedly. "I do not do drugs, with or without a needle!"

"Very good to hear," Dr. Fitz said with obvious relief. "So many bad things can happen with drugs, and needles are nasty."

"Agreed. I've already seen how a good person can be sent spiraling off track by using drugs. Not going to happen to me. However, Dr. Fitz I have to ask if the needle issue pertains only to shooting drugs?"

"No, in fact, there are many cases of Hepatitis C that have occurred following medical procedures done with poorly sterilized needles or other medical equipment. Why do you ask?"

"Well, I was wondering if it could be significant that I got a tattoo on my back shoulder about two months ago."

"Yes, that could be significant, especially if you tell me you're not sure if the equipment used was perfectly sterile."

"I must confess, I can't be sure. It's not like I had this done at Dartmouth-Hitchcock Medical Center."

"Where did you have it done?"

"At a tattoo shop in White River Junction, Vermont."

"Oh good grief. What possessed you to do that?"

"Partly a dare from my guy friends on the golf team, and partly because I thought it would be really cool to have a personal tattoo. Here let me show you."

Alexandra slipped off her blouse to reveal an elegant blue infinity symbol with her name scrolled within the loops.

"Looks good," Dr. Fitz conceded. "So that would be either a figure 8 on its side, or the infinity symbol?"

"Ha-ha, yes the infinity symbol of course. For Alexandra the math major who likes to think she has limitless opportunities."

"OK I get it. Very clever and rather cute. However, I think you may be paying a higher price for this than you bargained for. That is, I think this tattoo could be the potential source of your problem, either from imperfectly sterilized equipment or contamination of the dyes that were used! I'm going to have our blood lab check your blood for signs of the Hep C virus. We'll go from there. Since it's Friday and I know you'll need to return to Dartmouth on Sunday, I'll put a rush on this. I'll get you set up at the blood lab and then you can return home for a few hours. I'll call you when I have the results, but let's plan to get back together here about 4 pm to discuss what we need to do."

"Will do. Whatever it takes to get me on a faster track to healthy again!"

"Yes, that's the goal. I'll see you later this afternoon."

Alexandra nodded to Dr. Fitz and returned to the waiting room where Jack was waiting. On the way home Alexandra explained to her Dad that Dr. Fitz suspected her illness was likely Hepatitis C, and not just an ordinary flu. Understandably Jack looked puzzled at that news. "How could that be," he questioned. You were immunized against Hepatitis years ago."

"That was for Hepatitis A and B, but not C, Dad. Unfortunately there is no vaccine for Hepatitis C."

"So, you were just unlucky to catch this C form of Hepatitis?"

"Not exactly, Dad" Alexandra sighed. She then explained in a soft, apologetic tone her questionable action to secure a personal tattoo. "I thought it was no big deal, Dad, but Dr. Fitz enlightened me about the potential consequences of a less than perfectly sterile needle. I should have been more cautious. I should have never been as trusting as I was with that small tattoo shop across the river in White River. I'm sorry."

"That's a serious learning experience, isn't it? Well, don't be too hard on yourself – we've all had our share of sobering learning experiences. The key is coming to grips with it, and doing what is needed to move forward."

"Yes, that's the conversation I hope to have with Dr. Fitz later this afternoon. But first we need to visit the blood testing lab in Framingham. Dr. Fitz has arranged for an expedited exam, so we should have results by late this afternoon."

"OK, we're on it. I'll call your Mom from the lab and let her know we're a little delayed."

# Chapter 53

The Reardon phone rang at 3:30 pm. It was Dr. Fitzgibbons.

"Jack, hi, I have the lab results for Alexandra. Unfortunately it is Hepatitis C. We should discuss an action plan as soon as possible. Can you and Alexandra be here at my office around 4 pm?"

"Yes, we will be there at 4."

"And Jack, please ask Kathy to join you. We need to have a family discussion on this."

"OK, sounds serious. We'll all be there. See you shortly."

After the short ride to Dr. Fitz's office building, Alexandra, Jack and Kathy entered the waiting room and sat nervously awaiting the good doctor. The wait was short. Nurse Adams escorted the Reardons to Dr. Fitz's private office.

Dr. Fitz warmly greeted the family but shifted right into the subject at hand. "The situation is this. Alexandra's blood test confirms what we conjectured earlier today, that she has Hepatitis C. It appears to be the acute form which is characterized by fatigue, decreased appetite and weight loss, nausea, muscle ache and joint pain. Couple all this with anemia and you have all the symptoms Alexandra has been experiencing for the past several weeks."

"How can we beat this thing, and fast?" Jack asked worriedly.

"Well, typical treatments include anti-viral medications and in severe cases a liver transplant."

"Good grief, a liver transplant?" Kathy said with shocked tone.

Dr. Fitz replied, "I wouldn't worry about that, Kathy. A liver transplant would be needed only if this condition became chronic or long-lasting. Right now Alexandra is suffering from acute Hep C. There's little risk at this time that there has been any liver damage, but we do need to take action to make sure acute does not become chronic."

"We agree with that!" Jack interjected. "So, what's our game plan?"

"My recommendation would be an aggressive offense and defense, to use your game plan metaphor. I think our best offense would be a blood transfusion to help remedy Alexandra's anemia as fast as possible. Alexandra's anemia is causing a shortage of oxygen-rich blood, which is exacerbating her fatigue and weakness. Not good especially when you need to be razor sharp in the classroom and on the golf course. Our defense would be anti-viral medication which should eradicate any residual Hep C virus still in her system after the transfusion."

"I do appreciate the wisdom of your plan, Doc, but how safe is a transfusion? I'm a little gun-shy about needles, especially after Alexandra's recent experience," Jack queried.

"I can assure you a blood transfusion is a safe, common practice in which blood is transferred painlessly from one individual to another through an intravenous line in one of your blood vessels. It's a very controlled, sterile, safe procedure. The only real issue with this simple procedure is to be sure there are no complications by using the wrong blood type. But that should be no problem in this case, Dad, because you have the same blood type as Alexandra."

"Oh, I was thinking Kathy could be the donor."

"Actually not. Kathy has blood type A and Alexandra has blood type B, same as yours. And fact is an A type cannot donate red blood cells to a B type, but obviously a B type can donate to another B type."

Kathy's eyes widened at this revelation. She pressed for more insight. "Dr. Fitz, how can that happen, I mean how is it that Alexandra would have type B blood, and not type A or some other type?"

"That's an easy explanation, Kathy. Blood type is inherited, that is a child's blood type is passed genetically from the parents. But unless both parents have the same blood type, the child will draw his or her blood type from either the mother or father. In Alexandra's case, she drew type B, same as Jack."

Kathy immediately wondered what blood type Carl had. Perhaps she'll ask someday, but right now it struck her as more than coincidental that Alexandra has type B, same as Jack. Although she was dubious at the time, it appears more likely now that Carl was telling the truth when he said his collaborators did not have to switch the DNA sample at the testing lab three years ago. It was Jack's DNA after all. Kathy deeply wanted to believe that.

Kathy, Jack and Alexandra exited Dr. Fitz's place feeling confident and comfortable with Dr. Fitz's action plan. And Kathy felt levitated, as if a heavy spiritual burden was being lifted. It wasn't exactly exoneration, more like a reduced sentence. She couldn't remove that Scarlet Letter from her soul, but she could feel it fading. After all these years of feeling guilty and anxious about truths she never wanted revealed, perhaps reconciliation had finally been fulfilled.

A smile brightened Kathy's countenance as the three Reardons re-entered their cherished Natick home, where life had revolved for the Reardon family for the past 25 years. Jack and Alexandra took note of Kathy's smile, and sighed with relief. The family was surviving another challenge, together. And the demons were left at the gate.

# Chapter 54

**June 1999**

It was a gloriously sunny day Sunday, June 13 in Hanover NH as the soon-to-be graduates of Dartmouth College marched to their seats on the Green in front of Baker Library for the 1999 Commencement ceremonies. Cheerful parents, family and friends were already seated smiling and waving to the graduates to be as they paraded past. The pastoral campus silhouetted in the background provided the perfect setting for this proud college town to honor its champions, the campus leaders who had successfully navigated through four years of intense study, grueling exams, social awkwardness, and enlightening awareness of the planet's extraordinary resources as well as troubling shortcomings.

Jack and Kathy were seated comfortably but mesmerized by the splendor and excitement of the moment. Their eyes were fixated on Alexandra as she took her place alongside other classmates whose surnames also began with "R." She looked regal in her graduation cap and gown, and projected maturity beyond her years. No doubt her collegiate golf experience coupled with a demanding academic curriculum had given Alexandra the poise and confidence of a young professional. Jack and Kathy beamed with pride.

Carl and Adriana Giovanni, seated right beside Jack and Kathy, also could not stop smiling and waving. They were so pleased that Jack and Kathy had invited them to attend Alexandra's Commencement ceremonies. They didn't hesitate to accept, and now were thoroughly enjoying the opportunity to celebrate this successful and important milestone for a young lady whom they had known and cheered for twenty-two years.

Carl was especially pleased when he received the letter and invitation from Kathy. He had always been fond of Kathy, perhaps at times too fond. He had always cherished his friendship with both Jack and Kathy, and adored Alexandra. The increasing distance between the Giovannis and the Reardons was difficult, indeed hurtful. He understood and so accepted, but had deeply regretted the silent rift that had pushed them apart. This reunion was a joy – sitting beside two people he considered dear friends, and celebrating the achievement of their gifted daughter, whom he had always embraced like his own.

The chill appeared to have melted. Carl assumed Kathy had finally become more convinced that Jack was the bona fide father of Alexandra. There was still the issue of the affair, but the Rome fling was a long time ago and Carl hoped that the passing of time had mitigated that indiscretion. At least, Kathy now appeared warmer, less edgy. Perhaps Kathy has finally buried the ghost that has been haunting her. It's not like the good old times when Carl and Kathy were trail blazing Verona Cafes, but it seemed like a pleasure again to share each other's company.

Alexandra was also delighted and quite flattered that Carl and Adriana had arranged to be here in Hanover this Sunday in June to attend her Commencement ceremony. Evidently Carl also had some business to attend to in Boston, but still it was much appreciated that Carl and Adriana would make the extra 3.5 hour drive to Hanover for the event. In addition to sharing the excitement of the day with the Giovannis, Alexandra was also eager to catch up on news about her old friend Alessa. So she was very pleased when Carl insisted on taking everyone to dinner at the Woodstock Inn in nearby Woodstock, Vermont for a relaxing evening together at one of Vermont's quintessentially charming country inns, and also one of the most expensive. Little did Alexandra know this would actually turn out to be a pivotal time for the new Dartmouth graduate.

After a round of cocktails and cheerful chatter, Carl changed the mood to a little more serious when he asked, "So what is our star Dartmouth graduate going to do now?"

Alexandra paused, reflecting on her thoughts, and responded, "Not sure. I must confess I seriously considered that I could someday compete on the LPGA tour, and perhaps I could give that a try, but realistically I believe that I'd probably starve on the meager winnings I might achieve. Plus I don't think that golf life style would suit me well."

"What life style would suit you well?" Carl countered, as Jack and Kathy listened attentively.

"Well, frankly, a job that would challenge me intellectually and allow me to enjoy a social life with a diverse group of people and broad range of interests."

"So, what's stopping you?"

"The question is not what's stopping me, but rather where do I begin? I loved my math major, but I'm not interested in leveraging that into some sort of techie job."

"How about a business career? Your Mom and Dad have been very successful following that course, and you definitely need to be good at math to succeed in business."

"Yes, I agree business is probably my calling, but I don't feel I'm creative enough to excel at advertising like my Dad, and I'd feel lost trying an entrepreneurial venture such as you and Mom developed."

"What if you had a mentor?"

"You mean someone who would take me under their wing and guide me through the learning process?"

"Yes, someone who sees your potential and would want to work with you to prepare you for bigger responsibilities."

"Sure, in my dreams!"

"Do you like international travel?"

"I don't know as I've never done any, but I'd like to, and it seems to me that would be a great way to meet a lot of diverse people with different interests."

"Yes, I agree. So how about if I were to introduce you to a business mentor who could also provide you with an international experience?"

"Mr. Giovanni that would be awesome, but is that really a possibility? Who do you know that would be willing to take a chance on someone who just graduated from college and has no business experience?"

"Not just someone – you! And the mentor would be me!"

Lightning bolt. Alexandra's head snapped back in surprise. Jack and Kathy looked stunned. What was Carl talking about? What was he thinking?

After a few awkward moments Carl explained, "I couldn't retire, even at that beautiful villa in Siena. But Adriana is actually responsible, right dear?"

Adriana chuckled and said, "Yes, I pushed him back up into the saddle. Too much nervous energy, fidgeting, grousing, and lurking around my kitchen. He needs to work!"

"Ha, ha, so I guess I was driving her crazy, not to mention myself. So I started a new company, based in Siena."

Kathy eagerly asked, "A new coffee company?"

"No, done that. But what is another great passion of Italians?"

Kathy blushed and shook her finger at Carl in mock jest, "Carl, that business is illegal here in the States!"

"Very funny. Wine of course. Wine is the answer! Wine is a global growth business that is now booming in the U.S., but not with great Italian wines. It appears that only snobby French wines and curious Australian wines are competing well against the popular California wines. It was clear to me we needed to market our Italian wine more aggressively, especially our resplendent Tuscany wines. Hence my opportunity – organize a marketing services company that could serve as a PR and Distribution agent for the many great, but relatively small wineries in Tuscany. Wine is going "big store" in the U.S. Costco is fast becoming the largest retailer of wines in the country, and other big box stores like "Total Wine" are emerging. These big volume wine stores will increasingly dictate how and where Americans buy their wine. It's going to require some targeted marketing for relatively small foreign wineries to compete in this burgeoning U.S. mass market."

Jack was enthralled. His kind of music. "Carl, that's really interesting, but what does your company actually propose to do?"

"Organize, educate and penetrate!" Carl responded. "Tuscany is one of the most prolific and high quality wine regions in Europe due to its higher elevation, hilly soil, abundant direct sunshine and signature Sangiovese grape. This blessed region produces fantastic reds like Brunello di Montalcino, Nobile di Montepulciano, Chianti Classico, and more recently the Super Tuscans, but how many Americans are familiar with these great varietals or the hundreds of different vineyards that produce them? It will be our job to promote awareness and reach the influential distributors and retailers with persuasive information. As you know, they're the gatekeepers and we need their buy-in to get our Tuscany wines on the shelf."

"OK, I understand the marketing challenge, but how would Alexandra fit in, and how would your company make money," Jack asked the key drill-down questions.

"We'll make our money by charging a fee and % of sales. So the better our clients do, the better we'll do. Alexandra would be trained to be one of the company representatives calling on key influentials in the U.S. market."

Alexandra jumped at that. "Sounds exciting, but me covering the whole U.S.?"

"No, Alexandra, you would be assigned specific distributors or retailers as your personal responsibility. You would be one of several Giovanni representatives, including our daughter Alessa who is already on the job!"

"Oh wow. I'd get to work with Alessa, too? That's really cool. But she probably knows a lot more about this subject than I do."

"She does now, but that's where the training part comes in. You would spend several weeks with us in Siena learning about the Tuscany wines, and actually visiting many of the vineyards you'd be representing. Alessa and I will also spend a lot of time teaching you about the marketing materials and sharpening your presentation skills. I guarantee by the time you make your first sales call, you would be ready. What do you think?"

"I think I'm excited. What do you think, Mom and Dad?"

Jack didn't hesitate to say, "I think this is an exceptional opportunity for you to learn how business works and how effective marketing can drive positive outcomes. Plus you'd get an invaluable international experience. What's not to like? Agree Kathy?"

Kathy had been reticent throughout this discussion, at times just staring out the window. She was trying to gather her thoughts, keep a clear head, and put it all in perspective. So much has happened over these past 22 years, most notably with these same five people now sitting around this table at the Woodstock Inn talking about the next chapter in Alexandra's life. Are we done with the past? Could something surface in Siena that might embarrass or hurt? Was her little girl ready to handle the curve balls of life? Was her little girl aware that good intentions sometimes get misdirected? Did her little girl have the values and character to steer her course through any troubled waters? And perhaps most important of all, did she really trust Carl?

Kathy took a deep breath, looked at Jack and Carl, and then said to Alexandra "Yes, this could be a great opportunity for you. Work hard at it, learn a lot, and spread your wings. And always remember to be grateful to Carl and Adriana for their endless love and support. They truly have been dear friends to the Reardon family."

"That deserves a toast!" Carl exclaimed as he beckoned the waiter. "A bottle of your best Prosecco please."

Kathy sighed. It had been a long time since Rome when she had had her last glass of Prosecco. She did think she was finally ready to enjoy it again.

# About the Author

T. M. Laughlin

Tom Laughlin is now retired after a prolific business career with several high profile companies, including Procter & Gamble, Pfizer, Upjohn, and Bayer. Tom also founded his own company in 2003, SunHealth Solutions, and served as its President and CEO for six years. For many years Tom also participated in a leading role for the Consumer Healthcare Products Association (CHPA), serving on its Board of Directors for ten years and as its elected Chairman of the Board for two years.

Tom and his beloved soul-mate, Mia, have been married for 41 years. They now reside in Florida most of the year, but summer in Vermont on a lake near Mount Snow. They have two grown-up kids who are married and live and work in the New York City area but like to visit Mom and Dad often in both Florida and Vermont!

In his leisure time now in retirement, Tom enjoys walking the many scenic trails in Vermont with their energetic Golden Retriever, playing golf with as few double bogeys as possible, and writing of course.
