I am Kristian McManus I'm the digital
accessibility technical analyst i work
in the IT department and web services
and my interest in accessibility is a
couple years ago I more training for web
development and I wandered into a class
on accessibility and my mind was just
blown away by what  developing
with accessibility in mind can do for
your websites but but all your other
things it's like just this this magic
gem that that does so much, ask so little
of us and does so much so i want
to share that with you today
that's me. How do close captions and
transcripts help with accessibility
original purpose of closed caption was
right accommodations for people with
hearing disabilities more than 50
million people in the US are death or are  hard of hearing and
transcripts and closed captioning
are an effective solution for audio
video content, but here's the kicker
eighty percent of people who use caption
don't have any hearing or disability
issues that's really really significant
so a lot of people are using closed
captions in a lot of ways and so you're
not just reaching that one segment
you're getting everything in between
somebody who's in the library and they
don't have their headphones with them,
somebody whose English is a second
language and it helps them to
boost their understanding.
see that this comes from the BBC one
of the most watched caption shows is
Dalton Abby, because they [need] captions
in the US, so it
helps with with accents and
understanding and comprehension but it
also helps to really understand what the
Creator was was trying to get across
I watch a lot of closed captioning and i
love The Twilight Zone, the captioning I
know that they took a problem
we from the scripts that it has the
directors notes so if there's a sound
and they call out a sound like screen
door slamming it's a you know that that
wasn't an intended sound and that it had
purpose in the script so it's
really kind of cool it adds another
dimension so you guys probably all know
this
the difference between transcripts and
closed captions both of speech and sound
taken from the audio and made into words
sometimes with timing
closed captions are set to are set to
the timing and are viewed with the video
so i have a sample here and wish me luck
i'm going to switch computers
yes ok so let me play this video for you
play it. Okay.
We grew up interacting with the
physical objects around us and there are
enormous number of them that we be
everyday use
unlike most computing devices this
objects are much more fun to use it when
you talk about objects when another
thing automatically becomes attached to
that thing and that is gestures how we
manipulate these objects how we use this
object in every day life we use just
says not only to interact with this
object but it also produce. You see this
this does a good job of Ted Talks are
are excellent, I actually came to this
because someone who is helping me with
my writing skills and spelling said
start while watching TED talks and
reading the transcripts especially in in
the in an area of the subject you're
interested in it will really help you
learn the vocabulary and spelling and
it's just a great great learning tool to
if you can put the whole transcript in
that's really nice. This is
obviously way over-the-top great
wonderful production value but every
little bit helps and so, they kind of it
made the mistake because they've got
some of their image over that the area
but not perfect, but it really helps
understand what he's saying and he has a
very heavy accent so it goes both
ways [if you have subtitles do you need captions?]
Yes as long as the subtitles are
pretty much accurate and we'll get into
that later
yes and your question
oh it does this
[question regarding transcripts layout]
we are looking at this inside of a
TED Talks you know web site and they
have it set up some so sometimes
depending on what browser you're in or
or what what you're using some things
will allow you to move the captions
around some some like videos sometimes
allows more user control so so it really
depends
they almost always do this thing where
it's kind of black on weight so kind of
gives a fighting chance of seeing it
over over very stuff you don't have to
do this but if you have the transcripts
and you can put it in and the other
thing is transcripts are really nice
because they could be copied and pasted
is so if somebody wants to quote
something or get the name and stuff being it someone being able to you know
even use this for note note taking and
stuff it is great so but that's you know
kind of above beyond but i just wanted
to share that example of what those
things you know the difference of those
things
ok so very important video captions best
practices plan your documents your
scripts your keywords especially
acronyms names etc have all keep all
those references if someone used a
speech try to get copies of those notes
or preferably the digital file keep all
those things a lot of times in your
production you have some kind of
notes or scripts or others  have
all those written out in front of you
when you're when you're working on it is
super helpful to be able to get correct
spelling of names or keywords
Production use the best possible sound
equipment, control environmental noise
(thank you for the jack hammer stop) and
post use quality caption and check work
every word
so there's a lot of captioning services
that will offer 89, 90 percent accuracy
and money back guarantee
well getting your hundred twenty bucks
back is not going to help you if you
deliver the wrong message and some
student or someone was was left out
because of this
so yes, and think about it
ninety-eight percent accuracy there's a
lot of words we use a lot of if, ands,
or buts and those all count so when
they're counting their accuracy they're
only thing oh well we missed this one
out of all these words but one in a
hundred or two a hundred words can
completely change your message
so always check your work. We'll talk
about some other services later.
Three ways of adding closed captioning,
this is just a general idea it works in
different places but i just want to let
this class know kind of the
basic. You can upload a file you can
watch the video transcribe and auto-sync
our automated wish I call magic so this
is an example of inside YouTube you
could you know it's a little give you a
choice to upload your transcript or use
their automatic so I'm just going to go
over those so upload your transcript
you've got it is somebody gave a speech
and its really pretty accurate you can
upload that and then you actually
youtube will set the timing and you can
adjust it if you need to i'll show an
example of this in the 1i produced but
sometimes somebody's giving a speech and
they missed a couple words but the
sentence doesn't make sense you could
put those in and bracket them so it's
like yeah they can actually say this but
this is the sentence and and that's
perfectly reasonable and helps a
comprehension. Or, you can transcribe
[mock slow typing sound] it actually
if you're if you're fast typist it's
it's it's not it's not horrible
I i can do it and I'm a terrible you
know I'm not good accuracy speed but
listening to stuff you can kinda get
a rhythm and if and if you know that's
what you have to do you you can't do
that if if the sound quality is so bad
that that you know the Machine can't
just can't translate it you can
transcribe and I've done it's it's
really
not as bad as it sounds.
now it doesn't it doesn't
it's not a substitute but if that's all
you sometimes people are are I think
video I created for you i created at
home with my cat on my iphone it is high
quality production values you will see
and then you can see what I had to do to
to correct it but yes you always want to
do the best you can with your equipment
so we've already this is a digital
accessibility website and it's got a lot
of information and some examples so to
play this for you
we go you can't see what I'm seeing
let's try that
yeah so this is a digital accessibility
website and there is a guide section
which has information on various things
so let me just show you the difference
I'm Jim
minutes from Marks & events and I am CLS
I'm Jen Mannix i'm from arts and events
and I am campus life services
obviously she said spelled set it out
you know but but the difference in the
audio that the difference was they were
using a video recording with the the mic
on the recording equipment the first
time and then they switch to public
health Mike so just the difference in
that knowing like that's a big echo a
room and understanding your equipment
but just even a of not even an expensive
but but usually if you can get us
separate my kids it's usually a little
little better you have to kind of
experiment but that makes a big
difference you thought you could really
hear the difference until the difference
in that level means for the automatic
transcript they're going to be so much
more accurate
not only is it a more pleasant listening
experience it makes for a much more
accurate translation
yeah okay so i got it i prepared a
little demo of closed captioning and
this was done with a screen flow which
is just a it captures what's what's on
my computer and I was speaking so it's
just my command
so the quality of that is not what I'm
talking about but I do a demo of
creating a video for youtube so i just
they're not going to allow me to show
both of these at the same time for
recording so just for reference i want
you to see this file this is just so its
biggest you could kind of see the
difference this is the final corrected
version and this is what you two brought
in so you can see poor people you are i
corrected to this instance I just I was
going to try to do both side by side so
you could could see what I was
correcting to but I can't get them both
up here and get the recording at the
same time so I'm going to move over to
the laptop i mean in one computer
30
sorry we start from the beginning
jumping head okay you go in you tube in
your video manager you can upload your
video i've uploaded this one for us to
work on so go to edit and Edit drop-down
menu subtitles and closed captioning if
you see this it means it's completed the
transition from spoken word into closed
captions but it's just the automatic
version if you don't see this button you
might have to wait a little longer
go ahead and go in here to start and
here are the captions you want to edit
them choose edit its ok to overwrite
because they start out and spring that i
recommend that you download your file at
this point so you have a reference and
what that gives you the file that won't
open unless you choose something to open
it in any text editor will do so this is
what you get
it's so it once you finish correcting
this you can download it again and that
could become your transcripts if you
really need if you want your transcripts
that's kind of like an easier way to do
this is I it a caveat youtube likes to
to make a liar out of me whatever I say
it's going to do the next day it changes
how it does it so this is as of sunday
how it worked and I I promise you when
you look at it it will be different and
that's just because YouTube hates me but
I isao it doesn't it doesn't say that it
goes and then you'll see in this video
it's like saving saving saving so it
like to make a lot of me
so this is just general concept ok it
your mileage may vary
the timeline so it helps you you can
download that and work on that version
and then move into the editor this is a
short file so i'm going to go ahead and
just edit this in place so I see it
didn't catch my acronym so i'm going to
go in here and correct this right the
word that's missing an acronym with
bullets
I mean periods have my notes with me so
i know that this is the title and it's
missing
p for some reason and I had Colin's here
and that helps readability and this was
a sentence so i'm going to go ahead and
make it look like a sentence census is
the wrong senses so I'm going to correct
that not a fast typist the wrong our to
be our and adding commas help
periods where needed capitalization so
I'm looking at my notes oh that's really
helps that i have my notes right in
front of me I know exactly what i was
going ok I see I made a mistake here i
actually am missing a few words i'm
going to go ahead and put those back in
so it should read some of your users may
have ok
and since I didn't actually say that I'm
going to be honest here and bracket that
so it's not confusing to people who are
reading and listening to it and reading
the captions
so it's actually a really good interface
you can't go into type you can pause you
can watch it while you're doing it and
can carry out helps this is the next
principle i'm going to capitalize it
gave its colin to help it stand out for
does YouTube include the clothes
happening with the video file
i I don't I don't know i know that's a
little in some of my notes
somebody was saying oh well what do you
do when somebody else is done a video of
for you nicely they were saying like
okay download it put it into YouTube
then add your captions
so I know vimeo has has different
services and depending on where you host
it
um I I can't say for sure that you can
help but there's there's ways to get
around it and that's the end of the
caveat is to do this in YouTube you have
to be the the owner of of this to get
the these privileges so if somebody's
like oh we're doing all your hosting and
you don't have access that's kind of the
problem is you want to get a hosting our
system that will allow you this level
you know some level of
of corrections because it's really it's
always going to be necessary that it
just in even if you have the clearest
speaking person that you know with
reading completely from a script and it
it can get really messed up and your
when it gets messed up you're not
treating people equally people who are
absolutely dependent on the closed
captioning are getting a different
message and that's just that's that's
not not being equal
so this is just more about principle not
you know basically you know but this is
how YouTube do it does it different
so I'm just typing slowly become very
slightest but it it's an eye-opener to
know you can do this
it's really not an idiot home um you
know this is a one-minute video and I
made a lot of mistakes i can get again i
found i made i missed a few words so
errors on forms so again i'm going to
use the bracket but if I hadn't had my
notes in front of me this would be a
really difficult process capitalize my
next principle put in a colon capitalize
my sentence comments
and just making sentences and the
automatic captioning won't make the
sentences for you so making these into
sentences really really helped my
sentences some typos make content and I
have my script in front of me so I know
that I had it written this
so you know things like putting
parentheses that was an 80 that it
started so i'm going to give this a
little more emphasis now you want to see
that don't you
one of those really dial things you have
liberty to express ok anytime you can go
and listen to this I did it without
listening to it i've heard another time
so you can go we would go back to any
point and check in this view but once
you're comfortable with it you can go
back in and make corrections later so if
you're not happy you can go back in and
make your Corrections i'm gonna go ahead
and what you would do is go ahead and
publish this i'm not going to because i
use this as my as my teaching copy so i
will show you the final version
thank you well I'm sorry what up i will
show you let's out we'll watch the video
and then i can i can show you that wins
the final you're dying to
poor p.o you are principles receivable
the three-bean census of perception our
sight sound and touch difficulties with
one or more of the senses make them see
how that helps like I miss those words
but putting it in brackets it it's not
confusing music oh that was missed work
so you know this is a nicer experience
then just you know a really bad video um
so it can make your videos better i
think reliant on assistive technology to
browse your website operable the main
issue for making your website operable
are ensuring good keyboard only
navigation avoiding setting time limits
for your users and helping them out if
they make errors understandable your
website must use clear terms have simple
instructions and explain complex issues
be clear and consistent robust make
content fully accessible by third-party
technologies like web browsers screen
readers by adhering to recognizable
standards
thank you ok so under the worst of
circumstances add typist everything else
it's still it's a much better product
for having the closed captions then then
just the video and then also that
leading if you have captions and you
need to put into other languages
that's you know definitely a huge step
in that direction so that's that's
another bonus it helps with a search
engine optimization that a google will
rank thanks higher with with captioning
and and it it can search some the
keywords so if you're having a service
do it and you're using a technical term
or something special and it you know it
it can put in some some weird things
then you're not getting credit for that
word it's not it's not
really searchable by that those those
those special words and ucsf we use a
lot of very particular words and terms
and being able to have someone be able
to find that video because of that term
just really boost it its accessibility
by but the people can find it so that
really helps so that's kind of one
extreme there there's things in between
but if you just understand those things
and I will go into video manager and
just show you where those other things
are poor
I told you heard it under tents and you
know sorry going to edit and so in edit
the 10 so this was the automatic
translation these are some different
translations I did but if you click this
button
ok I was wrong
um where I was in editing you know if
you can see it
ok
I believe you'll see it this download
upload can see that then you can upload
a file so download your file at this
point so it's it's and I promise you it
will change tomorrow if I tell you where
button lives it will change tomorrow but
that's the basic concept is is that in
different places it will give you a
place to upload a file or things so
there's a lot of demos on how YouTube
things work but if you understand those
principles and what what you're looking
looking for because I've done it where I
you know I i took this corrected it
downloaded it and then throw it back up
and he did a really good job of doing
the timing so you can kind of play with
it like I didn't go in and correct like
you saw at some point I had three lines
and stuff so the more you want to
finesse it the more you can there's lots
of editing tools in there I clean up
this was shot but you know at night and
in my apartment with my cat and my self
cell phone and you know I but i was able
to edit it down and in YouTube and it
enhance the color and things like that
so there's a lot of nice little tools
you can just trying to do a quick quick
video so but for captioning you know
it's pretty much free so that's kind of
the basics to any questions between
subtitles and closed captioning
yeah um the and the difference between
closed captions and subtitles is closed
captioning to turn off and on and some
usually they subtitles people have
embedded them in its visually in it's
preferable to use closed captioning so
if you have to change like language or
something changes it's changeable a lot
of times when you embed those subtitles
in that then there's no controls over
turning them off and on or making them
sometimes people need to make them
different colors and things like that so
it loses a lot of flexibility when
they're when they're sort of but you
know when their sub titles that are
placed in but that's kind of like the
old way that you could graphically go in
and put subtitles yeah okay yeah you
know I yeah yeah yeah I've tried really
hard to find a nice set of guidelines
and it depends on who you ask how you
cut you know what where you use
quotations or brackets or this the best
way to learn it is to to watch it you
know what ted talks is a pretty good job
like I said and twilight zone does a
really good job of getting the so you
can learn that kind of a style of sound
if you want to put that in it may not be
applicable to what you're doing some
people use all caps some people use
upper and lowercase just depends on who
you ask there's a few places that have
style guides but their style guides are
pretty specific to what they're doing
they're certain standards for television
that's not necessary for every thing so
right now it's it's pretty much not
solidified I I think eventually the UC
system will someone will write a style
guide and it just like a suggested this
is how we we do it if you know if it
back we use brackets use quotes and
you're really limited to just really
basic strokes you can't bold things you
know so you have to a kind of not being
inventive but really be consistent you
like some people will use a little the
the little bracket care market when
they're switching voices so they don't
have to say the other person's name you
know so just the best way to learn it is
just to watch videos you pick it up
really fast or choose a company that you
doing your captioning watch how they do
it and say oh yeah that makes sense for
for our you know our needs so and
when you're doing the editing or or I
think I was doing I i was doing
transcribing here was in the transcriber
this is another video that I made and so
you have keyboard shortcuts so you could
go back fight if you can get good you
know it's it's it's really a pretty easy
interface so if you have to do it you
know you you can get through it it's not
not horrible
so it's it's better than not having
captions so it has a has a pretty good
interface like I said you could just
slide the bar back and shows you bit by
bit but you can learn these these pretty
fast if you're having to type in your
own yeah that's right
oh look yeah and too short this is my
point
Yeah right here keyboard shortcuts
yeah it's it's and it will change them
out tomorrow it's going to be over here
and you know but just that just the
basic ideas look around that it has a
lot of information but the interface may
change depending on whether using a
different service they might have sort
of a different layout in a different way
things work but basically this is kind
of what you're aiming for
so okay I put this in the slide deck so
when you get the slide deck you have the
steps i did we don't need to go but
basically those are the steps i did i
just put it in the side exit can have it
and then like I said I tried really hard
to find an official style of captioning
so these are just kind of some basic
guidelines and there's nothing that I've
seen that's that's really a recognized
standard for everybody but these are
kind of some basically accepted
captioned para screens long enough to be
read it is preferable to limit on time
screen captions to no more than two
lines but you can see that sometimes
it's three
it just depends you have to use your
judgment captions are synchronized with
the spoken word speakers should be
identified with more than one person is
on screen or whether the speaker is not
visible punctuation is used to clarify
meaning spelling is correct
throughout the production
that's a really hard one sound effects
written when they at when they add to
understand it if they don't you don't
you don't have to put them in use of
slang and answer accents is preserved
and identified start watching cat with
captioning you will pick it up pick up
the style you'll you'll you'll get a
sense of who I I don't like just like
reading like the more you read that you
know you learn about writing the more
you watch this you'll get a sense of oh
that's graceful that's not so graceful
so I'd like to switch back over one more
time and show you this was produced by
documents in media and it's a screen
reader demo and there I there are two
voices and this and so there there's a
little little back and forth but one of
the voices is the voice of the computer
so it's kind of interesting you know
there-there's different rules for if
it's off at off-screen person and you
know different things but um so I like
to watch this with with the captions
it's five minutes to get a sense of that
starting point
this is mark sutton from the university
of california san francisco's IT web
services department here today with a
brief tour of screen reading technology
i'm a blind person who has been using
screen readers railriders scanning
equipment other adaptive technology
since my childhood
what a screen reader does is for example
i'm going to read this start to read
this page one like you would be
perfectly okay to like and what I will
now do is slow down the speech right
reason didn't expect it so the timing is
a little off on is this probably should
have been in in the first one so I'm
just kind of saying what the point was
that a computer was reading really fast
i wasn't going to try to get all that
transcribed but so so i'm using sort of
different you know so for voice and then
that really should have been on the the
one book before but it's not perfect but
it kind of gives you a sense of of
what's important in that information he
was at fifty five fifty percent 45
40-percent link ucsf medical center so
as i was about to say a screen reader
converts what's on a computer screen
into information that can be displayed
through synthetic speech or Braille
output and it does that by allowing you
to use a computer instead of a mouse a
computer keyboard instead of a mouse you
can also use a Braille displays an input
device and navigation and what it does
is it cleverly determines what's on the
screen and present you that information
we're in a way that would allow for
efficient navigation of these pages so
for example I could just keep reading
banner three items visited link image
home line by line and we could be here
all day or I could jump to the first
heading on the page so what I did was I
chose to guess use call out for computer
when it was a computer and the dash for
market so you know your eyes cut it to
get get you shouldnít this is just the
style i challenge it's not completely
synced up but it kind of helps you know
it
heading level to search for petting
level 2 you are here
heading level 1 make videos accessible
so as I'm moving down through the page I
can look for the category that interest
me and I'm just using commands built
into the screen reader so that's all
pretty simple description of what the
screen reader is all about
now i'm going to go over and show a few
examples of how that can fall apart so I
have a couple graphics on this page
mark sutton hands on the macbook pro
image so the first one is well described
and uses an alt tag you are currently on
it to describe what that graphic is all
about
now we go to the next graphic reader
0421 160 it much less useful so it's
important to use those elements it's
also true for tables so i'm going to
move to a table fda-approved medications
table 3 columns five rows fda-approved
medications to the table is pretty
self-explanatory and i'm going to move
into the table medicine approve column
two of three and then if I go down into
the tables and told you time I'd and as
I move across approved 1975 column 2 of
3 we're getting the labels for the
column headers and row headers so it's
important when programming tables forms
and other elements on the web pages to
use the proper HTML codes i'll go to the
table 3 columns second table on the page
medicine relative five told you to my
and as I'm in the table i move across it
well November 1995 i get a date but I
don't know what that data is associated
with so it's important as i was saying
to include proper coding tags for all
these elements
these are just a few highlights of the
screen readers capabilities and some of
the ways in which the experience can
fall short for a blind user the life of
students faculty staff and visitors is
largely conducted on the internet
nowadays screening technologies can make
many of these interactions were
more smoothly when developers pay
attention to certain coding standards
blind persons are able to participate in
digital communication being able to do
such things as understand calendars and
schedules and rolling or teach classes
conduct research and many more accentual
activities that are conducted
electronically if developers of web
pages and applications failed to take
into account these design considerations
many people will be left out
unable to use these tools of daily life
that are now taken for granted by most
of us the University provides a gateway
to many key aspects of social
participation it's imperative that
access to university offerings is not
jeopardize for more information go to
digital access dot ucsf de tu thank you
so funny
sorry um so I mark wrote his his speech
at the end and so I you know going to a
sec okay i need your speech he gives it
to me it's in Braille he was under the
desk
I don't know yet who has entered the
desk reading his notes it's like okay
can I have a digital fly huh
so even though i had a lot of control
here there's there's things like I could
affect like I knew that I wanted to have
a computer's boys I wanted to have his
voice so I kind of reversed it with him
to try not to talk over top of it too
too much
so when you know what you're in goal is
it you can have a little more input into
the this setup so any but the timing was
really off I've never noticed that and i
watched it quite a few times so but
that's you know that's experience it if
you are trying to watch it with with the
caption and it's off its a little little
bit off its what
to it yeah it it yeah yeah so that's
that's truly what it what what
everybody's seen so yeah but it's just
one of those i was so excited to have
captions you say didn't even care
so um sure
remember you can hear the video
not for a blind person there are there
is a movement to get things described
and a lot of people are doing that like
though it's it's crowdsource they felt
you know you just volunteer and you read
over and describe its kind of fun
actually
you read / describe the scene and some
of the Hitchcock movies they've done
that and so there's really that's really
kind of cool to watch and see it
described you know someone else
describing the scene and its people but
pretty much like i said earlier the
closed captioning was developed for
people with hearing problems and but
it's used so much more so that's why the
you know the timing of it is a little
more important like pocketing when
you're adding words that weren't there
but if you you want it you know created
this this equal experience that the
information you're giving to one group
is the same information you're giving to
another not you know one group gets all
the information and one gets gobbled
hood so element
ok so we went over this right towards ok
we'll go in and elements of quality
caption accurate errorless capturing the
goal consistent that you know you know
develop a style and and and be uniform
minute a clear complete textual
representation representation of the
audio includes because i didn't read
readability display with enough time to
be read completely synchronized with the
audio like that last was a little off
but it still had pretty accurate
capturing so it's above above average
and they're not obscured it by the
visual content so that's why a lot of
times things have that black you know do
with dual color outline and equal is
most important part that that the
message you're delivering is equal so um
even YouTube has told it was a a online
reporting thing it's fully admits that
automatic subtitles or closed captioning
different countries use the word
subtitles so sometimes they always like
put paying for the deaf and
hard-of-hearing users are by no means
good enough yet so i want to show you
what I'm talking about the things i have
been trying to do about two years ago
was you know get better
closed captioning on YouTube because
there's the automatic closed captioning
but it makes absolutely no sense
whatsoever from my experience about 99%
of the time i mean i can look up a video
about concealers and somehow the
automatic closed captioning will be
talking about zebras
it's like I see what you're doing but I
don't know what you're saying that gives
me an eighty-five percent like chance of
getting breast cancer
I'm not
I am so much more than my babes
yes a little bit frustrating because
we've been trying to do this for years
we've also you know contacted you to
themselves and we're going
hey can you fix was closed captioning
there and that didn't work but if they
would at least acknowledge that ok we
realized that this automatic closed
captioning thing isn't working the way
that it should so we will try to fix it
scouts in your videos just stay with it
watch out my camera off now
yeah okay okay so you kind of get her
point you know it's great that there is
on it but people just kind of throw the
job in into somebody else's lap and then
don't follow through and and that's the
experience you get too often and it is
it is not an equal experience it's great
to have closed captioning but unless you
really deliver the whole message you
really haven't delivered the message so
so these are two services a verbal ink
and speak out i know someone a hot in
ucsf use verbal Lincoln and the pharmacy
department they produce a lot of videos
and they have a workflow system where
verbal ink sends them the transcripts
with underlying of where they think the
problems are and then they can get you
know go in and correct it and and that's
a very very accurate system so if you
can develop a relationship with your
vendor you can use a vendor but it as
long as you have that that step where
there is some way to go in and verify
the words and make some Corrections you
know some a lot of people use services
some very well-funded of places a
department you services that are dollar
per minute and if something goes wrong
oh there they'll give you back your buck
up a minute but hey they're not
guaranteeing that that the message is
going to be the same there they're
saying that they will have a
ninety-eight percent accuracy but there
are so many words in a minute
you know I hundred words can go by very
quickly and the arms and ahhs and as and
but some of these and those those are
all counters work you just need to get
one or two words wrong 400 and its
really changed the meaning of the
message so i'm i'm working with our
purchasing department and and trying to
gather information of what services
people are using
I'll currently and try to maybe try to
pull some resources together and get get
some reduced rates because they think
that's really we know together using our
buying power i I've talked to some
places and I'm just astonished that they
just get off the shelf rates and and one
we should get an educational discount
but you know if we all work together and
and try to put forth the importance of
that extra level of correction that we
need services that allow us to do that
easily and it needs to be something that
can be dispersed among the department's
then I think it will make make a big
difference but so i'd love to to get
your guys's input on that and then
here's a shameless plug for html5 i love
html5 it's very very accessible and so
html5 natively supports video without
the need for 3rd party plugins
so it's the closest thing to a universal
online video you can get so adding
videos as simple as adding an image and
so anyway that's my shameless plug so if
ever the subject of html5 comes up just
say yeah so you can take please html5
and if you see somebody
friends don't let friends use flash is
the new because closed captioning can
fail that you see students colleagues
sexy i'm proud
this guy didn't say that and i'm sure
he'd be really embarrassed to know that
that's what he's saying to all the death
students he was talking to and this one
prescription opiate epidemics crisis and
opportunity
yeah yeah like that's not what that
they're there was some music playing in
the background and that's what came up
with automatic captioning yeah yeah and
then you can be really creative like at
the end when i put in the capital's and
! it sounds like now makes the I don't
know that yet
uh-huh you can almost hear that even
without yeah and it could be really
creative
sobbing map out
find this episode I just want really
want to see that I'm sure he's like
going 28 2 pi and its position and then
Oh said beep so roll gray my gray cat
and I thank you very much for coming and
sharing this information and please so i
would like to hear what what you guys
experience has been with closed
captioning what's working for you what's
not have you found any vendors that are
better than others
how would you like it to be what is
experience you need to have to make it
work for me is to be all so as to you
know there's there will the
transcription service you know so i have
this really clean and I think that's the
biggest thing is from start
unfortunately sometimes I'm handed
things like webinars that sounds really
bad
it's kind of like okay it's
unintelligible a lot of places and
that's just what I have to play it back
and play that began again to like it as
close as I possibly can and yeah hope
it's really hard you know it said it in
brackets you know what things around
intelligible or I think this is what
they're saying you know kind of thing
but luckily we started most projects
from scratch so everything is planned
out
yeah if you can let people know ahead of
time like oh if they have notes or
trance please you know supply all the
names and keywords when you're sitting
there did he say dialogue about you know
that those things it's very very helpful
so you can push back a little bit and
kind of you know share the load that you
know when when you give me this
you know I I also really need this and
maybe you're not going to get the first
but if you keep asking keep asking and
then also if there's anyway do you have
a way that you can pass the information
to them for checking or I i know a lot
of times people just don't even really
look
I have a lot of people who are actually
excited by the right their own script
for you know thank you a lot of
voice-overs for training materials so
we'll see you know what you just write
script so when that happens it's very
easy because I've got it all written and
I make whatever changes i need to be
based on you know good grammar and
whatever else and I said it back for
their approval with these include that
in and everything flows seamlessly when
creating training materials and
captivate because you follow slide by
slide and then i can just drag the
timing bars and move it around once i
put x 50 voiceover they're very simple
where it gets difficult is you can only
import slide notes one-time captivate
and that's it
never change in the original powerpoint
file they never come back over manually
override the closed caption ya if you
decide to change a slide completely for
whatever audio you're changing you have
to be so that's the only caveat but we
try to plan a really big time up front
so that doesn't happen but now i'm
interested in maybe even have premiere
pro but I've never dealt in too close
yeah there's all kinds of different
programs depending on your budget this
is like totally free but there are other
programs but i just wanted to kind of
show the basics of how it works and then
you choose a different due to do that
with youtube I do they have the
automatic thing that I never went in and
tried to actually edit it two months ago
I didn't know either
and look I'm look look at me now look at
us now we're superstars
yeah so you just have to start somewhere
and you work with all the different
parties like you know sometimes were
handed software or web you know webex or
you know whatever the thing we have to
push back a little and say oh well I
have these mandates I need to make and
into to meet that you know these you
know that the quality of your audio is
really important you know what equipment
are you using and you know I I'm really
trying to to let me
will know that that all these things
better I like like this building a lot
the audio is really pretty good and I
did look at my first video and you know
try ready to call its not bad i can go
in and correct that so the quality of
the audio just this makes a huge
difference to really support people you
know getting a little better equipment
you know better infrastructure using the
better rooms there is a recording room
in the part parnassus library I don't
know it's a little tiny room but you
know just having a better mic makes a
huge difference
