Today’s ThunderTix tutorial covers how our
ThunderTix iOS App helps speed up your
check in and your on-site selling processes.
The app allows you to scan barcodes from both
paper tickets and electronic tickets displayed
directly from a smartphone.
You can sell tickets on the go, either in
cash or by credit card with ease.
First, you will need to download the app from
Apple’s App Store.
Go to the Search tab and search for ThunderTix.
Once it has downloaded, tap on it to open
and enter your personal login information
and tap login to continue.
You will be brought to the scanning tab.
Here you can tap on any one of your events
or you can choose more than one event to scan
at the same time.
Once you tap on your desired event, tap on
your desired showtime and you’re ready to
begin scanning instantly.
Just point your phone’s camera at the barcode
for your guest’s ticket.
The app analyzes the unique barcode and checks
in your guests automatically and accurately.
It quickly determines if the ticket is valid
and ensures it hasn’t been previously scanned.
If one of your guests arrives without a ticket
or with a damaged ticket, you can also tap
on this button to search for a guest manually
with their last name or their order number.
Now, let's go back and click on the Sell tab.
If you tap on any events here, and then tap
on your desired showtime, you can sell right
from your iPhone or iPad!
Just hit the plus and minus buttons to add
or decrease the quantity of tickets desired
and hit continue.
It shows the price at the top and you can
select cash or credit depending on your guest’s
preferred payment method!
Select cash for an instant sale or type in
your guest’s credit card information into
the secure sections and tap confirm.
To process credit card transactions even faster,
you can purchase your own iOS credit card
reader, that plugs directly into your phone’s
headphone jack, from your Thundertix account
on the Hardware tab.
When you finish processing the order, you
will be prompted with these two time saving
options.
The Repeat Order option will take you right
back here, to the beginning of the selling
process for the same event.
And the See all dates option takes you back
here, to your full event listing to choose
a different date or time if needed.
All right, Congratulations.
You have successfully learned how to use our
mobile, go anywhere app that makes managing
your events easier, faster and more efficient
-- all from the palm of your hand.
Don’t forget that you can also download
this app onto your iPad.
And, you can use any combination of iPhones,
iPads, and handheld scanners simultaneously
at multiple event entrances since all information
is transmitted real time to the cloud.
Be sure that each staff member using the app
has their own login information so that your
reports are accurate on both ticket sales
and barcode scanning.
If you have any more questions, check out
our how-to guides and visit our support forum.
Thanks for watching!
