Hello, my name is Kristen, I'm the
coordinator for the UVU Math Lab,
and I'm going to guide you through
how to schedule an appointment
to meet face-to-face with a tutor in the
lab for this fall 2020 semester.
You will need to log in to our
website:  uvu.upswing.io
This is our platform for online tutoring
but we are also using it to schedule
face-to-face appointments.
Go ahead and click on "Log In Now!"
and it will take you to this home screen
if you have already logged in to UVU
through my.uvu.edu or
another platform on UVU.
Now if i need to schedule an appointment
with a tutor I'm going to click on this
"Tutoring" icon over here
on the left hand side.
Now I can search for the subject that I
would need some help with.
So as I start typing in, I'm going
to search for MATH 1050,
but, it auto-fills this
drop-down menu that I can
pick from a lot of different subjects
that the tutors are able to help me with.
All right so I'm searching for
MATH 1050, and I found it right here,
and then this brings up every tutor
that can help me with that class.
But I need to find a specific day and
time, and I also need to make sure that
I'm scheduling my appointment
in person and not online. So over here on
the left hand side I'm going to go
ahead and click on this toggle,
and then I can filter by days, times,
and also the type of appointment.
So right now this has, for today,
"Any Time," half an hour, and "Online."
So, first of all if I'm wanting a face-to-face
appointment I need to change this to
"In-person,"
and then I will need to have a tutor on
Thursday, so I'm going to go ahead and
click on that day,
and then this brings me all the tutors
that are available to help with this subject
on Thursday face-to-face. I can also
filter this down further if I would like
to the "Math Lab,"
and also I can change this
to "West Math Lab - LA201."
For this semester simply putting
"Math Lab" is sufficient, as
all face-to-face tutoring will take
place in LA201. Now these are all the
tutors that are available to help me
on Thursday with this course.
Now let's say I wanted help at a
specific time. So I'm going to go ahead
and choose, well, let's see, the Math Lab's
only open from 10 AM to 4 PM,
so 2:30 AM is probably not going to
work. Let's go ahead and choose
one o'clock in the afternoon.
All right, now these are, there
we go. Collin, it looks like,
is the only one available to
help me at one o'clock for
30 minutes that day. So I'm going
to go ahead and click on "Schedule"
so that I can schedule Collin
for that appointment.
Now this window has popped up. It
reminds me that I am scheduling an
in-person appointment with Collin,
on August 27th, and then I had
tried to find an appointment over here,
again, at one o'clock but this brings up
whenever Collin is available to help me.
Now there are some options here to do
at the quarter hour, 12:30, 12:45,
however for face-to-face appointments
they all must be scheduled
either on the hour, so at
12, or at the half hour, so 12:30,
or 1 and 1:30, and so on.
I did want an appointment at one, and
all face-to-face appointments need to be
scheduled for "30 minutes." Anything
less than that or more than that
will not be approved, and I will
receive an email notification that
something is incorrect
and needs to be changed.
I can also contact the front desk
and they can help me through that
issue that I have. I'm going
to go ahead and click "Schedule,"
and then I have this pop-up
notification down here that my
session has been requested
but not yet approved.
All right, now that I have requested that
appointment I can check on the status of
my appointment request by going on the
left hand side and clicking again on
that "Tutoring" icon, which is
where we started our search for
someone to help us with 1050. Now I
have in my "Upcoming Sessions" this
appointment with Collin,
August 27th at 1 PM, for 30 minutes, in
the Math Lab. However
I do have that I'm waiting
for Collin to accept. When that
appointment does get accepted
I will get a notification up here in
this "Coaching Notifications" box.
If I am unable to make the appointment I
should click on "Cancel" so that I can
free up that time for another student.
Now all notifications will be sent to
your student UVU email address.
However you can also
get text message reminders
by clicking on this blue button and
setting that up with your phone
number. That way you can get text
messages sent directly to your phone
as well as your student email address.
All right, so I've logged back in again
and I see I do have a tutoring
notification over here. Then go
ahead and click on that and see
that Collin has accepted
my appointment. Everything
was good and it's approved. All I need to
do now is show up to the Math Lab at
one o'clock on thursday the 27th,
and I can have my 30 minutes with Collin.
Now just a quick note. Remember
the 30 minute appointment
is actually 25 minutes, because we
need the last five minutes to clean and
sanitize the area for the next student.
And also masks are required to enter
into the Math Lab. If you are
unable to wear masks we do
ask that you do online tutoring instead.
We're so excited to help you guys this
semester and we know
that together we can start
strong and finish stronger.
Go Wolverines!
