>> MICROSOFT WAS FORCED TO
DELETE TEEN GIRL, AI, WHICH
WAS BASICALLY ARTIFICIAL
INTELLIGENCE THAT WAS
TWEETING ON TWITTER.
THE WAY THAT SHE HAS ARTIFICIAL
INTELLIGENCE IS THROUGH
LEARNING THROUGH COMMUNICATING
WITH PEOPLE ON THE INTERNET.
>> OH NO.
>>THEY BASICALLY CREATED TAY,
AND LET ME TELL YOU ABOUT HER.
>> OH NO.
>> AS I SAID, RIGHT NOW SHE IS
OFF-LINE BECAUSE THEIR
EXPERIMENT WENT TERRIBLY WRONG.
SO PEOPLE WOULD COMMUNICATE WITH
HER IN HATEFUL WAYS, RACIST
WAYS.
SHE WOULD LEARN THAT AND SHE
WOULD TWEET BACK USING
HATEFUL LANGUAGE.
LET ME GIVE YOU EXAMPLES.
>> SO, WHAT HAVE YOU DONE?
YOU NOT ONLY CREATED SOMETHING
THAT IS GOING TO BASICALLY
LEARN FROM THE INTERNET AND
REPEAT BACK WHAT IT SAYS,
WHICH IS A DISASTROUS IDEA.
BUT THEN YOU PUT IN THE VOICE OF
A YOUNG TEENAGE GIRL.
NO!
DON'T DO THAT.
I THINK THERE ARE WONDERFUL
THINGS ONLINE, AND THERE IS
GREAT INFORMATION,
AND YOU CAN LEARN.
THERE IS ALSO THIS
THING CALLED A TROLL.
WHEN THEY SEE SOMETHING LIKE
THIS ñ BY THE WAY, I AM TOTALLY
AMUSED BY THIS AND I THINK THIS
IS THE UPSIDE OF TROLLING.
THESE GUYS ARE NOT HITLER FANS,
THEY ARE MESSING WITH MICROSOFT.
>> WELL, THERE ARE DEFINITELY
SOME HITLER FANS ONLINE.
>>I HEAR YOU.
SOME OF THEM
HAVE A CERTAIN AGENDA.
BUT THE MAIN IDEA HERE WAS SHITS
AND GIGGLES.
THE WHOLE POINT WAS
TO TRY AND GET HER TO SAY THE
DIRTIEST THINGS YOU CAN POSSIBLY
SAY.
>>AND THAT'S EXACTLY WHAT
HAPPENED.
>>
UNTIL THEY DECOMMISSIONED HER.
>> I LOVE THIS STORY FOR A
COMPLETELY DIFFERENT REASON.
THEY ARE TRYING TO DEVELOP
ARTIFICIAL [VIDEO BUFFERING]
INTELLIGENCE FOR THIS BEING IN
ORDER 
TO ñ LIKE SLAVE LABOR.
NOW WE ARE ALSO RELYING ON
ROBOTS TO DO THINGS LIKE
CUSTOMER SERVICE.
HERE'S THE THING, WHEN I CALL
ANY TYPE OF COMPANY I DON'T
WANT TO TALK TO ARTIFICIAL
INTELLIGENCE.
I WANT TO TALK TO A PERSON.
I DON'T WANT TO TALK TO SOME
DUDE IN INDIA OR CHINA, I WANT
TO TALK TO AN AMERICAN.
LOOK, A LOT OF TIMES YOU CALL
AND YOU CAN TELL WHEN THAT
JOB HAS BEEN OUTSOURCED.
THERE IS A GOOD ARGUMENT TO BE
MADE ABOUT HOW IT CREATES
JOBS IN IMPOVERISHED COUNTRIES
AND THAT IS A GOOD
COMPONENT OF IT, HOWEVER,
SOMETIMES YOU GET PEOPLE
WHO HAVE NOT BEEN TRAINED
ENOUGH AND THERE IS A LOT OF
MISCOMMUNICATION AND
FRUSTRATION.
HERE'S THE THING, IF IT'S AN
AMERICAN COMPANY, I WANT TO
KEEP THOSE JOBS IN AMERICA.
>>WHAT A PROGRESSIVE YOU
ARE.
WHAT SHE IS GOING TO
LEARN ON THE INTERNET 
IS SEX.
THEN OF COURSE THE GUYS COME IN
THAT HAVE A PARTICULAR AX
TO GRIND.
THEY GOT HER TO SAY "I FUCKING
HATE FEMINISTS AND THEY
SHOULD ALL DIE AND
BURN IN HELL."
I DON'T KNOW TO WHAT DEGREE ñ
THAT WAS NOTHING BUT
TROLLING TO GET HER TO SAY
THE MOST HEINOUS THINGS.
>> THERE ARE A LOT OF GUYS ON
TWITTER THAT HAD FUN WITH THIS.
I THINK SOME OF THEM WERE
SINCERE, AND SOME OF THEM
ARE TROLLING.
IT'S AN INTERESTING REFLECTION
OF WHAT YOU GET ONLINE.
BUT I DON'T THINK THATS
SURPRISING.
WHAT AMAZES ME IS THAT
MICROSOFT, WHICH IS A TECH
COMPANY, DIDN'T SEE THIS COMING.
>>
THAT IS THE MOST AMAZING PART.
I'M SURE THEY SPENT A LOT OF
TIME ON IT AND WERE EXCITED.
THEY GOT HER TO SAY THIS, AND
THAT?
SHUT IT DOWN.
